Under the guidance and supervision of the two Project Coordinators, SG-NS (EQ-27), the duties of these positions include, but are not limited to the following: Work with the project stakeholders to understand and document the current "As-Is" systems and processes; Become Subject Matter Expert (SME) in the system and office processes; Work with project stakeholders to document areas of inefficiencies within the current systems and related processes and identify areas for improvement; Work with the project stakeholders to document the future, "To-Be" system requirements; Work with the Project Manager and Project Coordinator to create an RFP by identifying functional and non-functional requirements and deliverables; Work with the Project Manager, Project Coordinator, and selected vendor to break the project down into manageable segments by creating and documenting the product backlog, epics, feature and user stories as well as acceptance criteria; Participate in Sprint planning, backlog development, sprints, reviews, retrospectives and daily stand-up meetings; Assist with data migration by analyzing and documenting the current database requirements, fields, issues, data corruption, and creating data mapping documents; Develop Quality Assurance test plans and provide testing throughout all phases of the software implementation; Work with Project Director, Project Coordinator, project stakeholders, and implementation vendor to prepare training documentation and provide support as the new system is introduced to internal and external users; and. PREFERRED QUALIFICATIONS: Preference will be given to candidates who possess: CBAP Certification; Experience with Agile development methodologies; Experience with low-code platforms/cloud; Attention to details-precision in documenting requirements and specifications; Exceptional interpersonal, written, and verbal communication skills, with a track record of successfully managing stakeholder expectations; Solid understanding of system architecture, APIs, and integration methodologies.