IT Support Manager Help Desk Hybrid Kane LogisticsIT Support Manager Help Desk HybridAtlanta, GA$90,000–$110,000 / yearKey Responsibilities: Lead, mentor, and manage a geographically dispersed team of IT Service Desk/Warehouse Support team members, ensuring staff are trained, motivated, and equipped to perform their roles effectively. Position Overview: The Manager of Support (Help Desk) is responsible for leading and managing the help desk team to ensure the delivery of high-quality technical support to clients and internal staff.
IT Service Desk Technician Apidel TechnologiesIT Service Desk TechnicianAtlanta, GAContractorThe technician supports endpoint devices, Microsoft 365 services, identity management, asset lifecycle processes, and enterprise business applications in a hybrid IT environment. The IT Service Desk Technician provides first- and second-level technical support to agency employees by diagnosing, troubleshooting, and resolving hardware, software, network, and application issues.
IT Manager - Atlanta HOK Group IncIT Manager - AtlantaAtlanta, GA$85,000–$100,000 / yearContinued learning is promoted through financial support and study prep for licensure exams, CEU credit opportunities, mentorship programs, and paid professional memberships. This individual brings strong critical-thinking and problem-solving skills, exceptional attention to detail, and the ability to communicate clearly and professionally in both written and verbal formats.
Student Worker IT DUNWOODY COLLEGE OF TECHNOLOGYStudent Worker ITDunwoody, GAPosition Title: Student Worker - IT Approximate Hours per Week: 17-25 hours Number of Openings: 3 Shift: Morning/afternoon/evening (IT Service Desk hours: 7am-6:30pm) Schedule: To be discussed during interview Start Date: To be discussed during interview. • Follow-up to include duplicating complex problems, if necessary, in the lab requiring elaborate setup and working with more senior members of the support or engineering staff to resolve complex issues.
IT Support Specialist Disguise TechnologiesIT Support SpecialistAtlanta, GeorgiaWe partner with the biggest entertainment brands and companies in the world to deliver the A-list of live music events, live TV broadcasts, immersive experiences, installations, theatre, film and TV production, corporate communications and brand product launches. Collaboration & Teamwork : Works well within cross-functional teams, actively sharing knowledge, offering support, and learning from colleagues to continuously improve team performance.
IT Manager - Atlanta Hellmuth Obata & Kassabaum, IncIT Manager - AtlantaAtlanta, GA$85,000–$100,000 / yearThis individual brings strong critical-thinking and problem-solving skills, exceptional attention to detail, and the ability to communicate clearly and professionally in both written and verbal formats. Advanced knowledge of PC, server, and SAN technologies is required, along with experience using remote access technologies and familiarity with basic scripting languages.
IT Help Desk QED NationalIT Help DeskNorcross, GASeneca Resources is a leading IT services provider with offices in Reston, Virginia, Alabama and Columbia, Maryland that service clients throughout the United States. About Seneca Resources: Seneca Resources is client driven provider of strategic Information Technology consulting services and Workforce Solutions to government and industry.
IT Senior Associate Doeren Mayhew & Co., P.CIT Senior AssociateDuluth, GADoeren Mayhew Assurance is a licensed independent CPA firm that provides attest services to its clients, and Doeren Mayhew Advisors, LLC and its subsidiary entities provide tax and business consulting services to their clients. "Doeren Mayhew" is the brand name under which Doeren Mayhew Assurance and Doeren Mayhew Advisors, LLC and its subsidiary entities provide professional services.
IT Support Specialist Disguise Technologies LtdIT Support SpecialistAtlanta, GA$50,000–$55,000 / yearWe partner with the biggest entertainment brands and companies in the world to deliver the A-list of live music events, live TV broadcasts, immersive experiences, installations, theatre, film and TV production, corporate communications and brand product launches. Collaboration & Teamwork : Works well within cross-functional teams, actively sharing knowledge, offering support, and learning from colleagues to continuously improve team performance.
IT Support Specialist St. Vincent de Paul GeorgiaIT Support SpecialistAtlanta, GeorgiaThis hands-on position is primarily responsible for help desk support, hardware and software asset management, Microsoft 365 administration, user support for the organization's Client Management System (CMS), the telephony systems and other information technology needs as assigned. Systems and Application Support Provide tier-one level support for the organization’s proprietary Client Management System (CMS) including user access requests and troubleshooting; Document recurring issues, resolutions and support procedures.
IT Support Engineer Cajun Operating CoIT Support EngineerAtlanta, GAVendor Management: Proven experience engaging and managing external vendors and managed service providers, including coordinating issue resolution, tracking performance against SLAs, participating in vendor QBRs (Quarterly Business Reviews), and escalating to ensure consistent service delivery and accountability. Competencies: Technical & Analytical Excellence: Demonstrates critical thinking and structured problem-solving, strong execution and prioritization abilities, proactive ownership and initiative, effective cross-functional collaboration with teams and vendors, and a commitment to continuous improvement with an emphasis on automation and efficiency.
IT Support Engineer Church's ChickenIT Support EngineerAtlanta, GeorgiaVendor Management: Proven experience engaging and managing external vendors and managed service providers, including coordinating issue resolution, tracking performance against SLAs, participating in vendor QBRs (Quarterly Business Reviews), and escalating to ensure consistent service delivery and accountability. Technical & Analytical Excellence: Demonstrates critical thinking and structured problem-solving, strong execution and prioritization abilities, proactive ownership and initiative, effective cross-functional collaboration with teams and vendors, and a commitment to continuous improvement with an emphasis on automation and efficiency.
GA DHS - Help Desk Analyst 2 Nleague Services IncGA DHS - Help Desk Analyst 2Atlanta, GeorgiaRemoteFull timeReview accounts for accuracy of provision or deprovision based on requestsTest new accounts upon creation for successful login to equipment, network, home drives, office 365 email, and remote VPNConfirm onboard accounts are assigned group memberships, network drives, and ServiceNow profiles as requestedVerify group memberships, network drives, and ServiceNow profiles are disabled for offboardsCommunicate status of processed onboard or offboard requests to hiring managersResolve requests within SLA while providing the highest level of customer serviceDisplay a consistent understanding of compliance to assist in high priority escalations and requestsQualifications & Skills Required:Associate degree in a related field OR minimum 2+ years of help desk supportOne-year proven experience with Helpdesk ticketing systems (ServiceNow, Remedy, etc.)Minimum 2+ years proven experience working effectively with a diverse team in a highly visible, fast-paced and changing environment with occasional aggressive timelinesMinimum 2+ years proficiency with excel spreadsheets, including formulas and reportingDetail oriented with the ability to work independentlyExcellent oral, written, and interpersonal communicationExperience in performing well under pressureCapable of working competently with personnel at multiple levels of the organizationExperience with ServiceNow or Okta is a plusMust have work authorization that allows candidate to work in the United States Position Responsibilities:Receive and track onboard and offboard requests; check the requests for completeness and accuracySubmit requests for new accounts using ServiceNow ticketing system.
Help Desk Analyst 2 4P ConsultingHelp Desk Analyst 2Atlanta, GeorgiaRemoteReview accounts for accuracy of provision or deprovision based on requests • Test new accounts upon creation for successful login to equipment, network, home drives, office 365 email, and remote VPN • Confirm onboard accounts are assigned group memberships, network drives, and ServiceNow profiles as requested • Verify group memberships, network drives, and ServiceNow profiles are disabled for offboards • Communicate status of processed onboard or offboard requests to hiring managers • Resolve requests within SLA while providing the highest level of customer service • Display a consistent understanding of compliance to assist in high priority escalations and requests Qualifications & Skills Required: • Associate degree in a related field OR minimum 2+ years of help desk support • One-year proven experience with Helpdesk ticketing systems (ServiceNow, Remedy, etc.) • Minimum 2+ years proven experience working effectively with a diverse team in a highly visible, fast-paced and changing environment with occasional aggressive timelines • Minimum 2+ years proficiency with excel spreadsheets, including formulas and reporting • Detail oriented with the ability to work independently • Excellent oral, written, and interpersonal communication • Experience in performing well under pressure • Capable of working competently with personnel at multiple levels of the organization • Experience with ServiceNow or Okta is a plus • Must have work authorization that allows candidate to work in the United States Position Responsibilities: • Receive and track onboard and offboard requests; check the requests for completeness and accuracy • Submit requests for new accounts using ServiceNow ticketing system.
Flexographic Press Operator 3rd Shift - Up To $8,000 Sign On Bonus! ID TechnologyFlexographic Press Operator 3rd Shift - Up To $8,000 Sign On Bonus!Marietta, GeorgiaAs a leading manufacturer and integrator of labeling, coding, and marking equipment, ID Technology provides our customers with six separate label converting plant locations across North America to produce quality labels and tags efficiently and quickly. As part of the ProMach Labeling & Coding business line, ID Technology helps our packaging customers protect and grow the reputation and trust of their consumers.
Help Desk Anaylst TRC Talent SolutionsHelp Desk AnaylstAtlanta, GATemporaryAt TRC, we take pride in fulfilling our opportunity to add value to our client's business as their staffing partner, while working tirelessly to connect thousands of individuals each year with work opportunities where they can meet the needs of their families and have the potential to build their careers. This role is responsible for delivering exceptional technical support to restaurant locations and internal users by resolving technical issues and operational questions in a timely and professional manner.
Senior Help Desk Technician Contact Government Services LLCSenior Help Desk TechnicianAtlanta, GASkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.
Senior Help Desk Technician II Contact Government Services LLCSenior Help Desk Technician IIAtlanta, GASkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.
Service Desk Analyst II Nleague Services IncService Desk Analyst IIAtlanta, GeorgiaFull timeCandidate Must Be LocalAdditional Location Details (City, State): - Atlanta, GABackground VerificationUpon candidate selection: - APS will place notification on the proposal providing detailed instructions for additional live scan fingerprinting and next steps. This role is responsible for resolving escalated incidents, performing advanced troubleshooting, supporting district-wide technology systems, and serving as a technical escalation point for Tier-1 support staff.
Senior Analyst, Housing Hr&A Advisors IncSenior Analyst, HousingLos Angeles, CA$105,100–$122,673 / yearIdeal Senior Analysts will bring a demonstrated capacity for active project team participation, leadership, critical thinking, creativity and other capabilities aligned with the roles and responsibilities described above, including: 4-6 years of experience in urban planning or development, housing policy, public administration, real estate finance, economic consulting, or a similar field. Digital Tools: The Housing Affordability Practice developed HousingWeaver, a housing market analytics platform designed to help you understand your housing market, develop policies and programs to address the housing needs of your community and track the impact of those policies and programs over time.