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Overview:
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today! Applicants must be at least 18 years of age to qualify for a position. WHAT OUR GREETERS/DESK ATTENDANTS DOGreeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.    A GREETER/ DESK ATTENDANT’S DAY-TO-DAY<ul><li>Be friendly and inviting to our guests in person and over the phone</li><li>Manage the waitlist</li><li>Track availability and assign lanes, shoes & other equipment </li><li>Prepare for leagues </li><li>Ring sales at the counter and follow our cash control procedures</li><li>Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues</li><li>Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)</li><li>Operate our POS system, central panel, computers, and P/A system</li></ul>WHAT IT TAKES<ul><li style="margin-bottom: .0001pt;">HS Diploma or equivalent restaurant/hospitality experience (Optional)</li><li style="margin-bottom: .0001pt;">Proven success in school/previous job experience </li><li style="margin-bottom: .0001pt;">Excellent telephone etiquette</li><li>Must meet the minimum age required by state law to serve alcohol</li></ul>PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)<ul><li style="margin-bottom: .0001pt;">Free Bowling! </li><li style="margin-bottom: .0001pt;">$1 Arcade Play</li><li style="margin-bottom: .0001pt;">20% off Events</li><li style="margin-bottom: .0001pt;">50% off Food & Beverages</li></ul>WORK ENVIRONMENT/ PHYSICAL DEMANDS:  <ul><li style="margin-bottom: .0001pt;">Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.    </li></ul> Job Type: Part-time Shift: <ul><li>Evening shift</li><li>Night shift </li></ul>Weekly day range: <ul><li>Weekend availability </li></ul>Work Location: One location

Who We Are:
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit <a aria-label="Link ir.luckystrikeent.com" href="http://ir.luckystrikeent.com/" target="_blank" title="http://ir.luckystrikeent.com/" rel="noopener">ir.luckystrikeent.com</a>. The pay range for this position is $16.94 to $18.00/hour. Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits.  Incentives and/or benefit packages may vary depending on the position.  More details regarding benefits are available here: <a href="https://www.bowlerocorp.com/careers/benefits" target="_blank" style="color: #0000ff;" title="https://www.bowlerocorp.com/careers/benefits" rel="noopener">www.bowlerocorp.com/careers/benefits</a>

Greeter / Counter Desk Attendant

Food and Beverage Industry

Physical Demands

Point of Sale (POS) Systems

Sales

State Laws and Regulations

System Operations

[AW]-iCims

Lucky Strike Entertainment

6 months of retail experience providing customer service, including identifying and resolving customer issues, assisting customers in locating product, greeting customers, answering phones, building relationships with customers, and thanking customers for their business. This associate plays a critical role in helping our customers select the right products, ensuring quotes are accurate, verifying correct price labels, and confirming that all customer needs are met.

<h5>Customer Service Associate </h5>All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need. As a Customer Service Associate, this means: <ul><li>Being friendly and professional, welcoming customers toLowe's and helping with home improvement project needs. </li><li>Validating loading tickets and processing orders and deliveries accurately so customers receive merchandise as expected and in a timely manner. </li><li>Engaging in safe work practices and encouraging others to do the same. </li></ul>The Customer Service Associate is responsible for customers' experience with Lowe's. This associate plays a critical role in helping our customers select the right products, ensuring quotes are accurate, verifying correct price labels, and confirming that all customer needs are met. In addition, this associate delivers excellent customer service by listening to customers, using expertise to help customers, and loading merchandise for customers. This associate must always remain vigilant and report any safety or security concerns around the entrance of the store. The Customer Service Associate responsibilities vary dependent on the department he/she supports. Customer Service Associates work in one of the following areas: Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls. Individuals applying for a role as a Customer Service Associate may be considered for any one of these areas, depending on hiring needs and skillset. Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores. What We're Looking For <ul><li>Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store. </li><li>Requires morning, afternoon and evening availability any day of the week. </li><li>Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties. </li><li>CSAs assigned to the Greeter departments (available in select stores) minimally must be able to lift 10 pounds without assistance; may lift over 10 pounds with or without assistance. </li><li>CSAs assigned to all other departments (excluding Greeter departments) minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance. </li></ul>What You Need To Succeed <ul><li>6 months of experience using a computer, including inputting, accessing, modifying, or outputting information. </li><li>6 months experience using common retail technology, such as smart phones and tablets. </li><li>Ability to obtain sales related licensure or registration as may be required by law. </li></ul>Preferred Qualifications <ul><li>6 months of sales experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits. </li><li>6 months of retail experience providing customer service, including identifying and resolving customer issues, assisting customers in locating product, greeting customers, answering phones, building relationships with customers, and thanking customers for their business. </li><li>Bi-lingual skills, if applicable to the store. </li><li>Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials). </li></ul>

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Greeter / Counter Desk Attendant Lucky Strike Entertainment

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