Grounds and horticultural practices including turf care, pruning, seasonal planting, soil health, and weed/pest control; 2. Commercial landscape equipment operation and maintenance (mowers, blowers, trimmers, tractors, lifts, skid steers, etc.); 3. Irrigation system basics including troubleshooting, minor repairs, and water-conservation practices; 4. Workplace safety rules and procedures, including PPE, chemical handling, traffic control, and equipment safety; 5. Provide caring, high-quality service by creating welcoming experiences, communicating clearly and proactively, addressing needs with professionalism and empathy, and ensuring individuals are thoughtfully connected to appropriate resources.