Responsibilities To be successful in this role, you must: Be a thought leader and lead our team by example, you are directing and inspiring your team to meet and exceed all expectations and do their best work every day Act as a brand steward - you must know the brand and business inside and out, and you are the one clients will call when things are good and bad, and will help navigate all opportunities and challenges Be open to ideas and insight from across the DeptW team and all partners, with multi-cultural fluency Have high emotional intelligence and confidence navigating across a complex organization, building strong internal and external relationships Have a passion for nurturing and growing the account team and building client management and business partnership as a core competency for junior and mid-level talent Manage and direct internal teams (direct reports, agency partnerships, colleagues and seniors) with confidence and clarity, inspiring others to collaborate and solve challenges together Navigate DeptW Power of One team and operations, leaning on the internal expertise available to deliver outstanding creative solutions to a range of briefs and asks Be fluent in all phases of the creative process from strategy, through creative to production and bring expertise and guidance to each stage, helping problem solve and veer from process when needed Be adept at having difficult conversations and reasoning through ambiguous situations - every day iand situation is different, and requires transparency and critical thinking to drive positive outcomes Foresee issues before they arise and head them off. Qualifications At least 15+ years of experience and demonstrated growth as an Account leader on large, complex clients Clear examples of leadership on a large-scale campaign with innovative creative outputs and/or client partnership focused on digital transformation Passion for working at the speed of retail is a must This role will be based out of the NYC area; in office presence is a must Bachelor's degree or relevant experience Additional information Our Publicis Groupe motto "Viva La Différence" means we're better together, and we believe that our differences make us stronger.