Front Desk Agent Marriott Vacations WorldwideFront Desk AgentHonolulu, HIAs a Guest Services Agent at AAH, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where we are empowered to be our best selves. Checks Owners/guests into their villas for their stay, and reviews property amenities, services, hours of operations, and local areas of interest and activities.
Guest Services Manager Marriott Vacations WorldwideGuest Services ManagerHonolulu, HawaiiFull timeEnsure that all Guest Service Agents follow established guidelines including cash handling, key control and any Sarbanes Oxley guidelines that have been established by operations at Team Headquarters. Manage day-to-day operations of the Guest Service Department including a daily review of room availability to maximize revenue and occupancy.
NewTelephone Sales Agent Marriott International, IncTelephone Sales AgentMakawao, HI$23.65Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world.
Front Office Manager Marriott Vacations WorldwideFront Office ManagerHonolulu, HIDevelop long term Guest Service goals with an ongoing training/coaching plan including but not limited to the continuance of monthly meetings held with guest service agents and Guest Services Supervisor as well the company wide guest service culture training. Ensure that all Guest Service Agents follow established guidelines including cash handling, key control and any Sarbanes Oxley guidelines that have been established by operations at Team Headquarters.
Front Office Reception - Guest Service Agent (On-Call) Halekulani HotelFront Office Reception - Guest Service Agent (On-Call)Honolulu, HICoordinate room status updates with the Housekeeping Department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, day use rooms and no-show rooms. In recent years, the responsibilities for distributing guest mail and messages or answering information requests have been divided among Lobby Receptionists, Guest Service Agents, PBX Operators and Concierges.
Front Office Reception - Guest Service Agent Halekulani HotelFront Office Reception - Guest Service AgentHonolulu, HICoordinate room status updates with the Housekeeping Department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, day use rooms and no-show rooms. In recent years, the responsibilities for distributing guest mail and messages or answering information requests have been divided among Lobby Receptionists, Guest Service Agents, PBX Operators and Concierges.
NewFront Desk Agent (Guest Services Agent) (1) - On Call HyattFront Desk Agent (Guest Services Agent) (1) - On CallHonolulu, HI$28.67–$35.84 / hourHyatt Regency Waikiki Beach Resort and Spa is a 1230 room property, located in the heart of Waikiki, just steps away from azure blue waters and soft sands of Waikiki Beach. With opportunity for growth and to launch a life-long, fulfilling career; care is at the heart of our business, and it's this distinct guest experience that makes Hyatt one of the world's best hospitality brands.
NewGuest Service Agent Shift Leader (multiple openings, immediate hire) East-West CenterGuest Service Agent Shift Leader (multiple openings, immediate hire)Honolulu, HIDemonstrated Ability – To acquire and maintain knowledge of various policies and procedures; to take initiative and work cooperatively in following through on assignments; to organize time, tasks, and materials efficiently; to communicate and work effectively and deal pleasantly and helpfully with people of diverse cultural backgrounds; to work under pressure of deadlines; to maintain accurate files and records; to appropriately handle confidential material; to make arithmetic computations and record figures accurately; to apply good judgment; and accept responsibility. To be considered for the role, you will need to have the following qualifications and skills: Education & Experience – At least two (2) years of full-time work experience which includes working closely with an adult population of various ages, ethnic and professional backgrounds, and personalities demonstrating the ability to perform the duties of this position, or a combination of post high school education and directly related experience which totals two years.
Night Auditor / Front Desk Guest Service Agent Sonesta Great Bay Beach Resort & CasinoNight Auditor / Front Desk Guest Service AgentLihue, HI$32.23–$35.82 / yearAccurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank. An epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be.
Night Auditor / Front Desk Guest Service Agent Sonesta International Hotels CorporationNight Auditor / Front Desk Guest Service AgentLihue, HawaiiAccurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be.
Guest Services Agents - Valet Services Crescent Hotels & Resorts LLCGuest Services Agents - Valet ServicesHonolulu, HI$16–$20 / hourPart timeAt Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests.
Guest Service Agent VTripsGuest Service AgentKihei, HI$20 / hourPart timeThe Guest Services Agent position at VTrips is responsible for providing exceptional customer service to guests, owners, and vendors. Develop and maintain a trade vendor list and work closely with vendors to ensure completion of work orders.
Guest Services Agent - Part Time Hilton Garden Inn Kauai Wailua BayGuest Services Agent - Part TimeKapa’a, HawaiiPart timeCompensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.
Guest Service Agent (Full-Time) - Grand Wailea, A Waldorf Astoria Resort Hilton GlobalGuest Service Agent (Full-Time) - Grand Wailea, A Waldorf Astoria ResortWailea, HIFull timeLocated on 40 acres of lush tropical gardens, this Forbes 4-Star, AAA 4-Diamond property is consistently ranked among the world's best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets. The Benefits- Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through DailyPay .
Guest Services Agent INN at SCHOFIELD BARRACKSGuest Services AgentWahiawa, HawaiiFull timeCompensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.
Guest Services Agent Royal Lahaina ResortGuest Services AgentLahaina, HawaiiFull timeCompensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.
Guest Services Agent (Part Time) Highgate Hotels LPGuest Services Agent (Part Time)Honolulu, HIHighgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.
Guest Services Agent J1 Highgate Hotels LPGuest Services Agent J1Kapa'a, HIHighgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.
Guest Services Agent Highgate Hotels LPGuest Services AgentLahaina, HIHighgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.
Guest Services Agent Part Time Highgate Hotels LPGuest Services Agent Part TimeHIHighgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.
Guest Services Agent (Part-Time) Airport Honolulu Hotel, Trademark Collection by WyndhamGuest Services Agent (Part-Time)Honolulu, HawaiiPart timeCompensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.
Guest Services Agents - Valet Services Crescent CareersGuest Services Agents - Valet ServicesHonolulu, HawaiiAt Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests.
Overnight Guest Service Agent (Part Time), Vacation Ownership Ocean Tower - Hilton Waikoloa Village Hilton Worldwide Holdings IncOvernight Guest Service Agent (Part Time), Vacation Ownership Ocean Tower - Hilton Waikoloa VillageHIThe team is currently seeking an Overnight Guest Service Agent to join our amazing team where we know that you'll love being a part of the Hilton team that was ranked #1 on Great Places to Work and on Fortune's World's Best Workplaces list! Here''s what you''ll do during a typical day: Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance.
Guest Service Agent (Part-Time) - Grand Wailea, A Waldorf Astoria Resort Hilton Worldwide Holdings IncGuest Service Agent (Part-Time) - Grand Wailea, A Waldorf Astoria ResortHILocated on 40 acres of lush tropical gardens, this Forbes 4-Star, AAA 4-Diamond property is consistently ranked among the world''s best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets. Here''s what you''ll do during a typical day: Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance.
Guest Service Agent, Vacation Ownership at Ocean Tower - Hilton Waikoloa Village Hilton Worldwide Holdings IncGuest Service Agent, Vacation Ownership at Ocean Tower - Hilton Waikoloa VillageHI$24.98–$27.75 / hourHere''s what you''ll do during a typical day: Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance. Hilton Waikoloa Village is seeking a Guest Service Agent, Vacation Ownership at Ocean Tower.to join its team at a 62‑acre oceanfront resort on Hawaii's scenic Kohala Coast, offering an immersive island experience.
Overnight Guest Service Agent (Part-Time) - Grand Wailea, A Waldorf Astoria Resort Hilton Worldwide Holdings IncOvernight Guest Service Agent (Part-Time) - Grand Wailea, A Waldorf Astoria ResortHILocated on 40 acres of lush tropical gardens, this Forbes 4-Star, AAA 4-Diamond property is consistently ranked among the world''s best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets. Here''s what you''ll do during a typical day: Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance.
NewGuest Service Agent Ko'a Kea OperationsGuest Service AgentHawaiiOur Guest Service Agents demonstrates attributes of a great Host by being aware and attentive to our guest’s needs; in addition, they create conversations and share a moment thereby making a real connection with our guests. The Guest Service Agent creates an experience for our hotel guests by offering them a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment.
NewGuest Service Agent - Hilton Waikoloa Village Hilton Worldwide Holdings IncGuest Service Agent - Hilton Waikoloa VillageHIHere''s what you''ll do during a typical day: Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance. Shift Pattern: Varied (Union Role) 8 hour shifts - AM PM Overnight Open availability required including weekdays, weeknights, weekends and holidays; shifts will be dependent on business needs.
Guest Service Agent - DoubleTree by Hilton Alana Waikiki Beach Hilton GlobalGuest Service Agent - DoubleTree by Hilton Alana Waikiki BeachHonolulu, HIFull timeAssist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards. Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries.
Overnight Guest Service Agent - Grand Wailea Resort Hilton GlobalOvernight Guest Service Agent - Grand Wailea ResortWailea, HIPart timeLocated on 40 acres of lush tropical gardens, this Forbes 4-Star, AAA 4-Diamond property is consistently ranked among the world's best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets. The Benefits- Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through DailyPay .
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Guest Service Agent Auberge Resorts LLCGuest Service AgentHILocated on the sun-drenched Kohala Coast, on sacred land marked by royal fishponds, natural lava plains, lush tropical gardens, and alluring beaches, Mauna Lani - meaning "mountain reaching heaven" - is an inspiring spiritual haven, defining a new era of experiential luxury on the Island of Hawaii. A resort for the generations, with contemporary guest rooms, suites, and private residences, CanoeHouse oceanfront dining, three distinct pools, a signature spa and wellness haven, and Kainalu Ocean Sports program, set the tone for transformational experiences and enriching cultural immersion.
Guest Relations Agent Blue Hawaiian HelicoptersGuest Relations AgentHonolulu, HawaiiFull timeHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Focus on providing extraordinary service to our guests at every touch point with Blue Hawaiian, including the check-in, briefings, flight following and limited ramp operations.
Guest Services Supervisor Highgate Hotels LPGuest Services SupervisorHonolulu, HIThe Guest Services Supervisor is responsible for assisting the Guest Services Manager and Assistant Guest Services Manager while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
Front Desk Agent Hyatt Hotels CorpFront Desk AgentLahaina, HIAs a Guest Services Agent at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity. Checks Owners/guests into their villas for their stay, and reviews property amenities, services, hours of operations, and local areas of interest and activities.
Guest Services Supervisor Alohilani Resort Waikiki BeachGuest Services SupervisorHonolulu, HawaiiFull timeOverview: The Guest Services Supervisor is responsible for assisting the Guest Services Manager and Assistant Guest Services Manager while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
Guest Services Supervisor, FT Davidson Hospitality GroupGuest Services Supervisor, FTKapaa, Hawaii$30 / hourA trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. Joining the team at Sheraton Kauai Coconut Beach Resort presents a unique opportunity to be part of a luxurious and tropical resort that offers a truly unforgettable experience for both guests and team members alike.
Guest Services Supervisor, FT Sheraton Kauai Coconut Beach ResortGuest Services Supervisor, FTKapaa, HawaiiFull timeA trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. Joining the team at Sheraton Kauai Coconut Beach Resort presents a unique opportunity to be part of a luxurious and tropical resort that offers a truly unforgettable experience for both guests and team members alike.
Guest Services Representative | Full-Time Accor SAGuest Services Representative | Full-TimeHIThis newly transformed, distinctive property is located on the sunny shores of Polo Beach amongst 22 acres of tropical landscape, offering authentic Hawaiian cultural experiences and genuine personal service that embody the spirit of Aloha. Schedule: Due to the nature of the hospitality industry, employees are required to work varying schedules, including weekends and holidays, to accommodate the business and demands of the hotel.
Guest Services Representative | Part-Time Accor SAGuest Services Representative | Part-TimeHIThis newly transformed, distinctive property is located on the sunny shores of Polo Beach amongst 22 acres of tropical landscape, offering authentic Hawaiian cultural experiences and genuine personal service that embody the spirit of Aloha. Schedule: Due to the nature of the hospitality industry, employees are required to work varying schedules, including weekends and holidays, to accommodate the business and demands of the hotel.
Guest Service Representative / Night Audit Sonesta Great Bay Beach Resort & CasinoGuest Service Representative / Night AuditLihue, HI$32.13–$35.09 / yearAn epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. The role's primary responsibility is to operate the front desk (including check in/checkout) and assist guests with inquiries and needs to make their stay with Sonesta a Wow.
Guest Service Representative / Night Audit Sonesta International Hotels CorporationGuest Service Representative / Night AuditLihue, HawaiiAn epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. The role’s primary responsibility is to operate the front desk (including check in/checkout) and assist guests with inquiries and needs to make their stay with Sonesta a Wow.
Front Desk Agent Marriott Vacations Worldwide CorpFront Desk AgentHIAs a Guest Services Agent, a typical day will include: Checks Owners/guests into their villas for their stay, and reviews property amenities, services, hours of operations, and local areas of interest and activities. As a Guest Services Agent at AAH, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where we are empowered to be our best selves.
NewFront Desk Agent Crescent Hotels & ResortsFront Desk AgentHonolulu, HI$31–$32 / hourYou will greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards. Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries.
Customer Service Agent - Kona - Part-Time (5k Sign-On Bonus) Hawaiian AirlinesCustomer Service Agent - Kona - Part-Time (5k Sign-On Bonus)Kailua-Kona, HawaiiPart timeAlaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT – regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Pay Details: Sign-On Bonus available to external candidates only: - $2,500 paid out at 60 days - $2,500 paid out at 6 months Total Rewards: Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.
NewOvernight Front Desk Agent Rosewood Hotels and Resorts LLCOvernight Front Desk AgentHIGeneral Skills: Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest's service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data. Maintain complete knowledge of: scheduled daily activities; in-house groups; hotel extension numbers; beeper number/radios carried by hotel personnel; all special requests (DND, screen calls, NRG, etc.); hours of operation of each outlet; features and services provided by the hotel.
Front Desk Agent (Part-Time) Hilton Grand Vacations IncFront Desk Agent (Part-Time)HIAdditional Responsibilities Include: Check in/check out members, owners, and guests - makes room reservations, verify information (i.e. for additional keys, telephone calls, and packages) and follow through on all requests and/or concerns in a timely manner. As the Front Desk Agent, you will be responsible for providing the highest level of guest satisfaction to members, owners and guests to ensure the continuous delivery of hospitality, professionalism, and consistency.
Front Desk Agent, FT Davidson Hospitality GroupFront Desk Agent, FTKapaa, Hawaii$24.50 / hourA trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. As a job applicant, joining the team at Sheraton Kauai Coconut Beach Resort means being part of a world-class resort known for its breathtaking ocean views, pristine beaches, and Hawaiian hospitality.
Front Desk Agent Crescent CareersFront Desk AgentHonolulu, HawaiiYou will greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards. Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries.