73 Results for

Guest Service Agent Jobs in Illinois

Jobs

New!

East Peoria, IL6 days ago

Hotel Address: 201 Eastlight Court, East Peoria, Illinois 61611. We believe in a work/life harmony that fits our employees' lifestyles.

New!

Moline, ILToday

Holiday Inn Express - Moline, IL(located next to the Quad City International Airport) is currently adding a Front Desk Guest Service Agent to our team! We believe in a work/life harmony that fits our employees' lifestyles.

Schaumburg, IL25 days ago

$16–$17 Per Hour

This position is responsible for efficiently checking guests in and out of the hotel, managing phone calls, and addressing customer inquiries, all while creating a welcoming atmosphere for every guest. If you are a friendly, organized individual with a passion for customer service and a desire to create memorable experiences for guests, we invite you to apply for the Front Desk Agent position.

New!

Chicago, Illinois4 days ago

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. One South FranklinChicago, IL60606 Overview: The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

New!

Burr Ridge, IL4 days ago

Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.

Warrenville, Illinois14 days ago

Chicago, Illinois30+ days ago

Evanston, IL30+ days ago

Full-time

As a Front Desk Clerk, you would be responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. A Front Desk Clerk is responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

East Peoria, IL8 days ago

We invite you to join our team and contribute to the success of providing memorable guests experiences. We operate eight hotels across five fantastic brands and our growth keeps climbing.

Chicago, IL23 days ago

Completing daily front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and rates and types of available rooms as well as responding to other requests from guests and providing welcome beverage and barista services as needed. In addition to generally spreading joy, you’ll be ensuring guests are receiving great customer service from the time they exit their cab to entering their room and everything in between.

The Allegro Royal Sonesta Hotel- Chicago, IL30+ days ago

$25–$26 Per Hour

Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank. Job Description Summary The Guest Service Agent is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Front Office Manager.

Elmhurst, Illinois30+ days ago

Sonesta ES Suites Chicago Downtown, IL30+ days ago

$23.40–$26 Per Hour

Job Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.

Mettawa, Illinois30+ days ago

New!

Chicago, IL6 days ago

Full-time

Regularly calculates and posts charges, receipts, cash payments, and other forms of credit using accurate, proper cash handling methods and established procedures to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. The 167-room hotel features areas of discovery and connection for purposeful guest interaction, including custom writing desks complete with postcards to encourage guests to connect with family and friends postage free.

Chicago, IL30+ days ago

Full-time

Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards. Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries.

Urbana, IL23 days ago

$16–$19

Join the award-winning I Hotel & Illinois Conference Center, Champaign-Urbana’s premier AAA Four-Diamond . passionate about hospitality, love creating memorable guest experiences, and thrive in a fast-paced .

Collinsville, IL30+ days ago

$16.01–$24.03 Per Hour

Drury Hotels strives to offer a competitive compensation at the market median, as well as a comprehensive benefits offering which includes paid time off, and optional medical, dental, vision, short term disability, and life insurance plans. Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution.

Springfield, IL30+ days ago

Part-time

Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards . Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries .

Schaumburg, IL30+ days ago

$17–$18

The Front Office Agent greets guests, processes check-ins and check-outs, issues room keys, answers questions, and responds to guest requests. The Front Office Agent serves as a primary point of contact for all hotel guests and services, thoughtfully attending to guest needs and providing genuine care and comfort.

Schaumburg, IL30+ days ago

$16–$17 Per Hour

Schaumburg, IL30+ days ago

$16–$17 Per Hour

Rosemont, Illinois30+ days ago

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. 7101 Chestnut StRosemont, IL60018 Overview: The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

New!

Bolingbrook, Illinois2 days ago

They will manage dependencies with other team’s functions through identifying, building, and managing strategic partnerships across the different teams while acting as a liaison between the delivery team and business, ensuring clear communication, and alignment. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label.

New!

Chicago, ILToday

Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Greet customers by completing all guest experience items (e.g., greet customers using their name when possible, ensure name tag is visible, provide WIFI password, ask how you can assist).

New!

Chicago, ILToday

Sonesta Simply Suites Chicago O'Hare- Schiller Park, IL30+ days ago

$15–$18 Per Hour

Base Pay offered may vary depending on various factors including but not limited to job related knowledge, skills and job specific experience/overall experience “Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. Job Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager.

Des Plaines, IL30+ days ago

Responsible for maintaining all documentation regarding room registration, changes, charges, credit card transactions, customer service, and maintenance issues. Prior experience using Windows-based software including Microsoft Word, Excel, and Outlook is highly preferred.

Chicago, IL30+ days ago

Remote

$25,000–$65,000

In this role, you'll have the opportunity to design and book a wide range of travel experiences — including cruises, all-inclusive resorts, group and corporate travel, theme park adventures, sporting events, Disney vacations, and more. With access to industry-leading booking tools, exclusive pricing, and innovative lead-generation support, you’ll have everything you need to grow your client base and thrive in the travel industry.

Bloomingdale, IL10 days ago

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.

Bloomingdale, Illinois11 days ago

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. 275 Knollwood DriveBloomingdale, IL 60108 Overview: The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Deerfield, IL30+ days ago

Efficiently complete the registration process by accurately inputting and retrieving information from our computer system, confirming guest details such as number of occupants and room rates in line with established guidelines. Manage guest inquiries and complaints with professionalism, following up to ensure high satisfaction levels; negotiate compromises in line with our “Make it Right” guidelines when necessary.

Chicago, IL9 days ago

$27–$27.25 Per Hour

Join White Lodging — a hospitality company developing and operating award-winning, premium-brand hotels, rooftop bars, and restaurants in top U.S. cities. Develop thorough knowledge of hotel staff, services, hours of operation, room locations, rates, amenities, and surroundings.

Schaumburg, IL30+ days ago

Responsible for maintaining all documentation regarding room registration, changes, charges, credit card transactions, customer service and maintenance issues. Verifies all credit card transactions are properly processed, all guest folios are balanced out and cash payments are recorded.

Oak Brook, Illinois15 days ago

$20.65–$20.65 Per Hour

A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

Oak Brook, Illinois30+ days ago

A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

New!

West Dundee, IL4 days ago

$16–$18 Per Hour

Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms. Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a pleasant stay and smooth checkout.

Chicago, Illinois15 days ago

$23–$23.20 Per Hour

Chicago, IL17 days ago

$24–$26

As the first and last point of contact, the Front Desk Agent sets the tone for the guest stay — managing arrivals and departures with warmth, discretion, and precision while serving leisure, business, VIP, and group guests in a fast‑paced, full‑service downtown hotel. The Millennium Knickerbocker Hotel Chicago, an iconic historic hotel located just off the Magnificent Mile, is seeking a polished, service‑driven Front Desk Agent to join our Guest Services team.

Schaumburg, IL30+ days ago

$17–$18

An integral part of the Hyatt Regency Schaumburg's success will be attributed to this position with a hands-on approach to guest satisfaction and service team stewardship that will dictate first and lasting impressions people have of the Hyatt Regency Schaumburg. Ensure immediate response is given to any and all guest comments and concerns and inform immediate supervisor of concerns and assist implementing corrective measure when necessary.

New!

Chicago, IL1 day ago

Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Chicago, IL30+ days ago

Part-time

Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.

Chicago, Illinois30 days ago

$16–$16.60 Per Hour

At Sports Illustrated Resorts, we don’t just welcome guests, we create experiences where sports, lifestyle, and travel come together. Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.

Villa Park, IL15 days ago

Full-time

Our flagship location in Arizona — one of the largest dispensaries in the country — features a 24/7 storefront, the nation’s first cannabis kitchen offering delicious infused foods, and a drive-thru for ultimate convenience. We’re proud to offer a carefully curated menu of premium flower, concentrates, edibles, and more, designed to elevate the experience for seasoned consumers and newcomers alike.

Joliet, Illinois8 days ago

$18.50–$21 Per Hour

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®. This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members.

Chicago, Illinois21 days ago

$23–$25 Per Hour

Responsibilities: We’re creating places people are proud to call home and supporting teams who take pride in delivering hospitality-focused experiences every day all while building lasting, meaningful careers along the way. While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward.

Chicago, IL9 days ago

A Service Ambassador thrives in supporting operational excellence across back of house, food and beverage service areas, programming, events and other key areas of guest service support at Museum of Ice Cream. Event & VIP Setup: Assist with setting up for special events and VIP experiences, ensuring high-profile guests receive exceptional and personalized service.

New!

Deerfield, IL3 days ago

Springfield, Illinois9 days ago

Logs calls in tracking software, answers all questions pertaining to phlebotomy draws, specimen collection, transport of specimens, provides lab results, supply requests, forensic autopsy cases, and administrative questions. Overview: Registers, orders, labels specimens with appropriate barcode labels and receives all lab specimens arriving at MMC Lab for both inpatient, outpatient, and outreach services.

East Peoria, IL16 days ago

We invite you to join our team and contribute to the success of providing memorable guests experiences. This individual must have great customer service skills, be able to multi-task, and can comfortably work alone as well as on a team.

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Guest Service Agent Jobs in Illinois

Hotel Front Desk Guest Service Agent - Second Shift Residence Inn East Peoria

Hotel Front Desk Guest Service Agent Holiday Inn Express Moline

Guest Service Agent - Homewood Suites by Hilton, Schaumburg Paycor Hospitality LLC

Guest Services Agent La Quinta Chicago Downtown

Guest Service Agent SpringHill Suites Chicago Southwest at Burr Ridge/Hinsdale

Guest Service Agent Hilton Garden Inn Naperville/Warrenville

Guest Service Agent Home2 Suites Chicago River North

Guest Service Agent - Front Office - Hilton Orrington Hilton Global

Part-time/2nd shift - Front Desk Guest Service Agent - NEW HOTEL Hampton Inn East Peoria

Guest Services Agent Staypineapple

Guest Service Agent Sonesta

Guest Service Agent SpringHill Suites Chicago Elmhurst/Oakbrook Area

Guest Service Agent - Full Time Sonesta

Guest Service Agent Hilton Garden Inn Lake Forest Mettawa

Guest Service Agent Study Hotels

Guest Service Agent - Palmer House Hilton Hilton Global

Guest Services Agent I Hotel

Guest Service Agent Drury Hotels

Guest Service Agent (Part-Time) - President Abraham Lincoln Springfield DoubleTree Hotel Hilton Global

Guest Service Blue Sky Hospitality Solutions

Front Desk Agent- Four Points, Schaumburg Paycor Hospitality LLC

Front Desk Agent- Fairfield/Towneplace Suites Schaumburg Paycor Hospitality LLC

Front Desk Agent Residence Inn Ohare/Rosemont

Product Owner, Guest Services Ulta Beauty, Inc.

Premium Guest Services Coordinator Part Time (Chicago, IL, US) American Airlines

Premium Guest Services Coordinator Full Time (Chicago, IL, US) American Airlines

Front Desk Agent Sonesta

Front Desk Agent- Spark by Hilton, O'Hare Paycor Hospitality LLC

Remote Customer Service Agent/Travel Booker Fran's ExploreMore Travel

Front Desk Agent in Bloomingdale, Illinois | Careers at Courtyard Bloomingdale Courtyard Bloomingdale

Front Desk Agent Courtyard Bloomingdale

Front Desk Agent-Hyatt Regency Deerfield, Ilinois Blue Sky Hospitality Solutions

Front Desk Agent White Lodging Services Corporation

Night Auditor/Front Desk Agent- Swing Shift- Fairfield/Towneplace Suites, Schaumburg Paycor Hospitality LLC

Front Desk Agent Davidson Hospitality Group

Front Desk Agent Hyatt Lodge Oak Brook

Front Desk Agent (Any Shifts) Sahana Hotels LLC

FT Front Desk Agent Davidson Hospitality Group

Front Desk Agent Millennium Hotels and Resorts

Front Desk Agent/Hyatt Regency Schaumburg Blue Sky Hospitality Solutions

Front Office Agent Loews Chicago Hotel

Front Desk Agent Merritt Hospitality, LLC d/b/a HEI Hotels & Resorts

Universal Agent Ambassador- Sports Illustrated Chicago Resort Travel + Leisure Co.

Agent In Charge Mint Cannabis

Surveillance Agent- 9pm-5am Hollywood Casino Joliet

Resident Service Coordinator - Wolf Point East Hines

Service Ambassador Museum of Ice Cream

Front Desk AgentHyatt Regency Deerfield Ilinois Blue Sky Hospitality Solutions

LAB SERVICES TECHNICIAN - IP LAB TECH Memorial Health

Part-Time Hotel Front Desk Night Audit, Third Shift - NEW HOTEL Hampton Inn East Peoria

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