Guest Service Agent MCC HOSPITALITY LLCGuest Service AgentGaithersburg, MDThe Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.
Guest Service Agent (Front Desk Agent) ROCKVILLE PADONIA ENTERPRISES LLCGuest Service Agent (Front Desk Agent)Timonium, MD$16 / yearOperates Private Branch Exchange (PBX switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, all while maintaining guest and staff privacy and security. Handles departmental cash drawer, accounting of monies, credit card receipts, guest accounts, and other forms of credit and cash handling guidelines.
Guest Service Agent Courtyard SalisburyGuest Service AgentSalisbury, MarylandPart timeRequires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Guest Services Agent (AM & PM Shifts) Study HotelsGuest Services Agent (AM & PM Shifts)Baltimore, MDFull timeRegularly calculates and posts charges, receipts, cash payments, and other forms of credit using accurate, proper cash handling methods and established procedures to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Courteously answer inquiries and accept reservations, both in person and by telephone, by accurately communicating hotel rates and information and using suggestive selling techniques to sell room nights, increasing occupancy and revenue.
Guest Service Agent Homewood Suites by Hilton Rockville-GaithersburgGuest Service AgentRockville, MarylandFull timeRequires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Guest Service Agent - Taylor Made Deep Creek Vacations VTripsGuest Service Agent - Taylor Made Deep Creek VacationsMcHenry, MD$16 / hourPart timeThe Guest Services Agent position at VTrips is responsible for providing exceptional customer service to guests, owners, and vendors. Develop and maintain a trade vendor list and work closely with vendors to ensure completion of work orders.
Guest Service Agents Live Hotel Maryland Live! Casino & Hotel MarylandGuest Service Agents Live Hotel MarylandHanover, MDWhere You''ll Make an Impact: Maintain complete knowledge of the following: Hotel features: Amenities - Hours of operation, group activities, Room types, numbers, layout, décor, and locations. Extend every effort to obtain satisfactory alternative accommodations for guests with reservations when the hotel cannot accommodate them, follow established procedures for "walking" guests.
Guest Service Agent SHIVKRUPA HOSPITALITY INCORPORATEDGuest Service AgentOxon Hill, MDPrevious hotel experience in customer service, front desk service, or other related fields. You will accommodate patrons, as well as identify areas of improvement to increase efficiency.
Guest Services Agent Property ManagementGuest Services AgentBaltimore, MarylandPeachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. Additional perks include access to our Employee Assistance Program and Fund.
Guest Service Agent Property ManagementGuest Service AgentAnnapolis, MarylandPeachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. Additional perks include access to our Employee Assistance Program and Fund.
NewGuest Services Agent - Sales Associate (Part-Time) Maryland ZooGuest Services Agent - Sales Associate (Part-Time)Baltimore, MDExperience/Training: Minimum of six months related experience and/or training; Proficient in cash handling procedures; Familiarity with a Point of Sale (POS) system environment; and, Working Conditions: Must be able to stand and remain active for an eight hour shift; Must be able to sit upright for long periods of time; Must be able to walk large areas of the Zoo as needed; Must be able to work in an outdoor weather environment in all seasons and weather, including heat/humidity, cold temperatures, and/or wet conditions; Ability to work a flexible schedule to include weekends, holidays, and special events; and, Must be able to exert up to 35 pounds of force to lift, push, pull, carry, or otherwise move objects. Communication (Internal and External): Responsible for keeping the Director, Managers, and Supervisors fully updated on any issues that may occur during daily operations; Respond appropriately to guests' questions, comments, or concerns; Communicate with fellow Guest Services Agents by radio contact as needed following Zoo radio etiquette and protocol at all times; and, Contact an appropriate staff member necessary to resolve guest issues.
Guest Services Agent (Part-Time) Maryland ZooGuest Services Agent (Part-Time)Baltimore, MD$15 / hourWorking Conditions : Must be able to stand and remain active for an eight-hour shift; Must be able to walk large areas of the Zoo as needed; Must be able to work in an outdoor weather environment in all seasons and weather, including heat/humidity, cold temperatures, and/or wet conditions; Ability to work a flexible schedule to include weekends, holidays, and special events; and, Must be able to exert up to 35 pounds of force to lift, push, pull, carry, or otherwise move objects. Communication (Internal and External) : Respond appropriately to guests’ questions, comments, or concerns; Communicate with fellow Guest Services Agents by radio contact as needed following Zoo radio etiquette and protocol at all times; and, Contact an appropriate staff member necessary to resolve guest issues.
Guest Service Agent Residence Inn SalisburyGuest Service AgentSalisbury, MarylandPart timeRequires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Guest Service Agent Visitation Hotel Frederick, a Tribute Portfolio HotelGuest Service AgentFrederick, MDRequires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
NewGuest Service Agent HHM HospitalityGuest Service AgentFrederick, MDRequires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Guest Service Agent Stonebridge CompaniesGuest Service AgentMDJob Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel's front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.
Guest Service Agent 3pm-11pm Stonebridge CompaniesGuest Service Agent 3pm-11pmOcean City, MDJob Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel's front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.
Guest Service Agent- Hotel Ulysses Ash WorldGuest Service Agent- Hotel UlyssesBaltimore, MarylandTheir passion for hospitality inspires guests to share their ASH Bar and Hotel Ulysses experiences with friends, embodying the brand’s commitment to exceptional service. A natural people-person, this role thrives on meaningful guest interactions, crafting memorable food and beverage experiences that leave a lasting impression.
Guest Services Agent - PM & Overnight HOWARD HOSPITALITY LLCGuest Services Agent - PM & OvernightOwings Mills, MD$16–$17 / hourOperates Private Branch Exchange (PBX switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, all while maintaining guest and staff privacy and security. Handles departmental cash drawer, accounting of monies, credit card receipts, guest accounts, and other forms of credit and cash handling guidelines.
NewGuest Service Agents (Full-Time) - Live Hotel - Maryland Live! Casino and Hotel MarylandGuest Service Agents (Full-Time) - Live Hotel - MarylandHanover, MarylandExtend every effort to obtain satisfactory alternative accommodations for guests with reservations when the hotel cannot accommodate them, follow established procedures for "walking" guests. Your ability to communicate effectively, resolve concerns promptly, and maintain precise financial and operational records directly supports the smooth operation of the hotel.
Guest Service Agent UMD LODGING LLCGuest Service AgentCollege Park, MD$16 / yearOperates Private Branch Exchange (PBX switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, all while maintaining guest and staff privacy and security. Handles departmental cash drawer, accounting of monies, credit card receipts, guest accounts, and other forms of credit and cash handling guidelines.
Guest Services Agent Peachtree Hospitality Management LLCGuest Services AgentBaltimore, MD$16.50 / hourPart timePeachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. Additional perks include access to our Employee Assistance Program and Fund.
Guest Service Agent Peachtree Hospitality Management LLCGuest Service AgentAnnapolis, MD$17 / hourPart timePeachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. Additional perks include access to our Employee Assistance Program and Fund.
Guest Service Agent Pyramid Hotel GroupGuest Service AgentMDProviding upscale amenities such as Links at Perry Cabin (our exclusive Pete Dye-designed golf course), the Spa at Perry Cabin (our therapeutic oasis), and a Fleet of five sailboats, including the historic 1902 Skipjack, Stanley Norman, and a stately 55-foot Hinckley Yacht, Inn at Perry Cabin is one of the most desirable and unforgettable places to work on the Eastern Shore. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide.
Guest Service Agent TOWN CENTER HOTELS INCGuest Service AgentGermantown, MD$17–$17.50 / hourOperates Private Branch Exchange (PBX switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, all while maintaining guest and staff privacy and security. Handles departmental cash drawer, accounting of monies, credit card receipts, guest accounts, and other forms of credit and cash handling guidelines.
Guest Service Manager BELLE GROVE ENTERPRISE LLCGuest Service ManagerBaltimore, MD$45,000–$50,000 / yearWe are seeking a dynamic and experienced Guest Services Manager to join our team and oversee the front desk and guest services operations of our hotel. Minimum of 2 years of experience as a guest services manager or in a leadership role in the hospitality industry.
Guest Service Representative Tide CleanersGuest Service RepresentativeEDGEWATER, MDSort and examine articles, picking out those that may need hand spotting, or stain treatment Mark-In incoming guest orders; identify garments to be laundered or dry cleaned, tag, mark and classify all pieces and input information into the computerized register. Tide Cleaners is on a mission to make caring for clothes so perfect and simple, that peoples' lives do not have to revolve around laundry.
Front Desk Agent Crescent Hotels & Resorts LLCFront Desk AgentOwings Mills, MDPart timeAssist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards. As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Front Desk Agent Crescent CareersFront Desk AgentBethesda, MarylandAssist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards. Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her.
Front Desk Agent Property ManagementFront Desk AgentBaltimore, MarylandPeachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. Additional perks include access to our Employee Assistance Program and Fund.
Front Desk Agent Fairfield by Marriott, AberdeenFront Desk AgentAberdeen, MD$15–$19 / hourAudits all accounts to ensure they balance, to include such accounts as tray and city ledger, reservation deposits, credit card accounts, and room, food & beverage, and banquet charges. Operates PBX (switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, as well as maintains guest and staff privacy and security.
Front desk Agent WOMACK HOSPITALITY LLCFront desk AgentAnnapolis, MDThe Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.
Front Desk Agent Donohoe Hospitality Services CareersFront Desk AgentChevy Chase Village, MarylandOur modern hotel is conveniently located near American University, the Friendship Heights metro station, and shopping at Chevy Chase Pavilion, making it an ideal workplace for those who value accessibility and a vibrant environment. Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, and hotel room discounts.
Front Desk Agents Crescent Hotels & Resorts LLCFront Desk AgentsBaltimore, MDPart timeYou will greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards. Today, we keep business and leisure travelers connected to the exciting offerings of Charm City with our central downtown location near the Baltimore Convention Center, National Aquarium, Oriole Park at Camden Yards, and Johns Hopkins University.
Front Desk Agent Chesapeake Bay Beach ClubFront Desk AgentStevensville, MD$16–$18 / hourAs a valued member of an elite, cohesive hospitality team, this role orchestrates seamless and anticipatory service experiences, where meticulous attention to detail, elevated guest satisfaction, and the consistent delivery of extraordinary moments defines professional excellence. The Inn at Chesapeake Bay Beach Club seeks an exceptional Front Desk Agent to serve as the distinguished first impression and operational heartbeat of our luxury waterfront properties—where the guest journey begins and lasting memories are intentionally crafted.
Front Desk Agents Crescent CareersFront Desk AgentsBaltimore, MarylandYou will greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards. Today, we keep business and leisure travelers connected to the exciting offerings of Charm City with our central downtown location near the Baltimore Convention Center, National Aquarium, Oriole Park at Camden Yards, and Johns Hopkins University.
Kent Island Resort | Front Desk Agent KENT ISLAND RESORTKent Island Resort | Front Desk AgentStevensville, MDThis role is responsible for delivering exceptional guest service, managing reservations and check-in/check-out processes, and ensuring a seamless and welcoming experience from arrival to departure. As part of Vivamee Hospitality, you’ll join a team committed to service excellence, meaningful work, and personal growth , all grounded in our virtues of Joy, Humility, and Ministry .
Front Desk Agent Peachtree Hospitality Management LLCFront Desk AgentBaltimore, MDPart timePeachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. Additional perks include access to our Employee Assistance Program and Fund.
Front Desk Agent TPG Hotels & ResortsFront Desk AgentLinthicum Heights, MarylandMulti-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks. Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable.
NewFront Desk Agent | Baltimore McHenry Row Courtyard Shaner Hotel GroupFront Desk Agent | Baltimore McHenry Row CourtyardBaltimore, MDResponsibilities Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner. We provide a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management.
Front Desk Agent Travelodge Brunswick Near FrederickFront Desk AgentBrunswick, MarylandHospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients’ unique needs. When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly – Results.
Front Desk Agent/ Night Auditor Patels LlcFront Desk Agent/ Night AuditorLaurel, MDExecute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed. Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages.
NewFront Desk Agent Sage HospitalityFront Desk AgentNorth Bethesda, Maryland$18–$19 / hourFull timeRegularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.
Front Desk Agent Merritt Hospitality, LLC d/b/a HEI Hotels & ResortsFront Desk AgentRockville, MDPart timeAbility to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Our wellness hotel in Rockville features modern, relaxing guest rooms with in-room fitness equipment, spa-inspired bathrooms, and complimentary nightly tea service.
Front Desk Agent Hampton Inn Baltimore Glen BurnieFront Desk AgentGlen Burnie, MarylandAs a Front Desk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions, requests and complaints promptly and courteously. We operate over 75 hotels in 20+ states for some of the Nation’s largest REIT’s and private real estate owners, in addition to a large portfolio of individual and family-owned hotels.
Full Time Front Desk Agent ARUNDEL MILLS HOSPITALITY LLCFull Time Front Desk AgentSevern, MDOperates Private Branch Exchange (PBX switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, all while maintaining guest and staff privacy and securi. Handles departmental cash drawer, accounting of monies, credit card receipts, guest accounts, and other forms of credit and cash handling guidelines.
FT-Front Desk Agent Marriott International IncFT-Front Desk AgentBethesda, MDGuest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
Agent Front Desk-Full Time InterContinental Hotels Group PlcAgent Front Desk-Full TimeMD$16.60–$18 / hourStart every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes. Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns.
Agent Front Desk Part Time- Ft Meade InterContinental Hotels Group PlcAgent Front Desk Part Time- Ft MeadeMD$16–$18.50 / hourStart every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes. Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns.
NewMeet & Greet Agent SMS INTERNATIONAL SHORE OPERATIONSMeet & Greet AgentBaltimore, MDAgents working for SMS International Shore Operations US, Inc., direct and assist cruise guests in all aspects of airport operations such as meet and greet, escort, transportation coordination services, etc. Performs luggage sweep of all airline carousels at the end of each day and immediately reports any leftover luggage to the supervisor and airline representative; assists with expediting luggage, as needed.