29 Results for

Guest Service Agent Jobs in Michigan

Jobs

Utica, Michigan30+ days ago

$16–$17.50

Responsibilities include but are not limited to:Checking-in our guests, ensuring proper methods of payment are received, special requests are noted/fulfilled and accurate information is established. The Guest Services/Hotel Front Desk Agent will report to the Assistant Manager and will work closely with the Front Office team as well as other departments of the hotel.

Sonesta Simply Suites Detroit Ann Arbor, MI30+ days ago

Job Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.

Utica, Michigan30+ days ago

$16–$16

Our Guest Service Agents help provide our guests with a memorable experience and anticipating our guest's needs to achieve the best possible service in the most caring and courteous manner. Responsibilities include but are not limited to:Checking-in our guests, ensuring proper methods of payment are received, special requests are noted/fulfilled and accurate information is established.

Frankenmuth, MI30+ days ago

Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution. Our 6,100+ team members work together—across 150 hotels in 30 states—to make sure every guest receives the very best service and value.

New!

Walker, MI6 days ago

While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds. JOB SUMMARY: Responsible for serving guests at the front desk while providing the highest level of services possible in an efficient, courteous, and professional manner.

Petoskey, MI22 days ago

Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests.

Livonia, Michigan7 days ago

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. 17250 Fox DrLivonia, MI48152 Overview: The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Petoskey, MI22 days ago

Detroit, Michigan29 days ago

Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.

Mackinac Island, MI28 days ago

Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.

Mackinac Island, Michigan30+ days ago

A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

New!

Charlevoix, MIToday

This position is perfect for someone who enjoys creating great guest experiences, thrives in a hospitality setting, and values a welcoming, team-oriented work environment. Bartend in the lobby bar on slower evenings when a bartender is not scheduled.

Mackinac Island, Michigan12 days ago

A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

Boyne Falls, Michigan26 days ago

As a Front Desk Agent, you are responsible for providing a warm welcome and fond farewell to each guest, creating magic moments throughout the guest’s stay, creating memorable first impressions, providing information about the resort and local area, and offer a full range of hotel amenities and services to our guests. Responsibilities: A Front Desk Agent’s typical day includes the following: Checking in guests quickly, accurately and effectively with the highest level of guest service.

Harbor Springs, Michigan30+ days ago

In this role, you will greet guests, assist with check-ins and check-outs, answer questions, and help resolve any concerns during their stay. Our goal is to provide exceptional hospitality and create experiences that inspire guests to return year after year.

New!

Battle Creek, MI2 days ago

$14–$15

Whether you’re staying with us for the night, weekend, month or longer, TownePlace Suites by Marriott is designed to provide everything you need to live life uninterrupted. Flexible schedule, Health insurance, Dental insurance, Vision insurance, Life insurance, Disability insurance, Paid training, Employee discountJob Type.

New Buffalo, MI30+ days ago

As a Front Desk & Treat Shop Associate, you’ll be the first point of contact for our guests, helping them feel welcomed and cared for while supporting hotel operations. Hands-on role with opportunities to assist in multiple areas, from guest services to Treat Shop operations.

Williamsburg, MI8 days ago

Petoskey, Michigan30+ days ago

This includes, but is not limited to: warmly greeting each and every guest and colleague, answering phones, handling company inquiries, completing guest registration and room assignment, as well as cashier work. Candidate must possess ability to handle a variety of tasks/requests at one time, and the ability to deal with a diverse set of individuals.

Detroit, Michigan16 days ago

Provides accurate and up-to-date manual and computerized reports on daily and monthly room reservation information in order to assist management with forecasting, tracking and staffing. What started as a watch company has transformed into a luxury brand that creates a lasting impact on visitors and locals alike, with products and services uniquely their own.

Mackinac Island, Michigan29 days ago

Remote

Mackinac Island, Michigan12 days ago

Remote

Union Pier, MI12 days ago

$17–$20 Per Hour
Full-time

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Petoskey, MI22 days ago

Ensures Associates have current knowledge of hotel products, services, facilities, events, pricing, and policies, as well as the local area and events. The Front Desk Manager also serves as the Manager on Duty, proactively addressing and resolving issues while fostering a warm and welcoming environment.

New!

Lansing, MI1 day ago

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. While performing the duties of this job, the employee is regularly exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and outside weather conditions.

Mackinac Island, MI28 days ago

Livonia, Michigan30+ days ago

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.

Alanson, MI30+ days ago

At the Crooked River Lodge, the Night Auditor assists our guests with their overnight requests and balances accounts from the day shift. Coordinate with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs.

New!

Ann Arbor, MIToday

Perform nightly audits of all hotel financial transactions, including balancing daily revenue and expenses and preparing financial reports for management review. - Check-in and check-out guests during overnight hours, providing exceptional customer service and addressing any inquiries or concerns.

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Guest Service Agent Jobs in Michigan

Jobs

Front Desk Guest Services AgentComfort Inn of Utica

Guest Service AgentSonesta

Hotel Guest Services AgentComfort Inn of Utica

Guest Service AgentDrury Hotels

Front Desk Agent - 2nd ShiftLodgco Hospitality LLC

Front Desk Agent - Hotel PerryHotel Investment Services

Front Desk AgentResidence Inn Livonia

Front Desk Agent - Bay View InnHotel Investment Services

Front Desk AgentSage Hospitality

Front Desk AgentHotel Investment Services

Front Desk AgentGrand Hotel

AM/PM Front Desk Agent - Hotel Earl, CharlevoixHotel Investment Services

Front Desk AgentDavidson Hospitality Group

Front Desk Agent 2nd ShiftBoyne Mountain Resort

Front Desk AgentThe Highlands at Harbor Springs

Front Desk AgentTownePlace Suites by Marriott

Front Desk Agent | Part Time | 3 pm to 11 pmAHM & 6PM Applicant Tracking

Front Desk AgentHoliday Inn Express & Suites - Traverse City, Michigan

Front Desk Agent (Summer Season)The Inn at Bay Harbor

Reservation AgentSage Hospitality

Remote Reservations AgentGrand Hotel

Remote Reservations AgentDavidson Hospitality Group

Field AgentBetter Talent

Front Desk Manager - Hotel PerryHotel Investment Services

Service Used Vehicle DetailerShaheen Cadillac

Night AuditorHotel Investment Services

Night AuditorResidence Inn Livonia

Night Auditor - Crooked River LodgeHotel Investment Services

Night Auditor (hotel)DOUBLETREE BY HILTON ANN ARBOR NORTH

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