White Plains, NY7 days ago
Primary Responsibilities: The major responsibility is to operate the functional areas of guest services, i.e., resolving guest complaints to the satisfaction of the guest; responding promptly to any guest request for service, using the hotel's computer system for reservations, scheduling, or other guest related services, and answering the hotel telephones courteously and efficiently. Scope of Position: Operate the functional areas of guest registration, bell services, telephone services, and guest reservations to ensure guest satisfaction and maximize hotel profitability.