Reed Smith USGuest/Office Services Specialist Reed Smith USGuest/Office Services SpecialistBoston, Massachusetts$26.44–$29.57Full timeThis position serves as the first point of contact for clients, visitors, and personnel, ensuring a welcoming and professional environment, while also managing document production, mail services, and general office support. The Guest/Office Services Specialist is a client-facing role responsible for delivering exceptional front-of-house service while supporting core office services operations.
AramarkPatient Services Manager - Food Service AramarkPatient Services Manager - Food ServiceTewksbury, MA$70,000–$80,000The Patient Service Manager will support the Patient Services Operation in the Food & Nutrition Department and will be responsible for developing and executing dining solutions to meet patient and customer needs and tastes. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.
Healthcare Services Group, Inc.NewDining Services - Manager in Training Healthcare Services Group, Inc.Dining Services - Manager in TrainingANDOVER, MA$23–$25Must obtain Food Protection Manager (FPM), Food Service Manager (FSM), Long-Term Care Food Service (LTC-FSM), and CDM,CFPP (where required by state regulations) certifications during the development program. Additional Pay Information: Offered salary rates for this position are determined based on applicant qualifications, experience, education, and the specific needs, aspects, operational considerations, and requirements of the facility serviced.
cumberlandfarmsincFood Service Leader cumberlandfarmsincFood Service LeaderWESTBOROUGH, MA$16.50–$18.50If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement. Maintain proper stock levels (ordering) and proper rotation of all food product for food sandwich case, sandwich warmers, pizza, chili, condiments and pastry cases, etc.
cumberlandfarmsincStore Manager cumberlandfarmsincStore ManagerNorton, MADuring supervisory weeks (in between training weeks) Managers In Training work a variety of shifts, alongside team members, putting their leadership training to practice. During official training weeks, Managers In Training work alongside Training Managers, gaining insight and best practices for managing a convenience store location.
PINE STREET INN, INC.Front Desk Guest Services Specialist PINE STREET INN, INC.Front Desk Guest Services SpecialistBoston, MA$22.41–$28 / hourREQUIRED: Minimum of one (1) year of experience in the Human Services field Excellent telephone and email communications skills PREFERRED: Administering Narcan and CPR in a work setting Knowledge in the areas of addiction, recovery, and mental illness Knowledge of issues pertaining to the homeless Knowledge of area resources Experience working with HMIS Experience in a customer service environment. The FDGSS has a primary focus to provide superior customer service for the direct care of guests; responds to guests in a timely and professional manner based on the prioritization of guests' needs.
PLS Staffing Solutions, IncFront Desk Receptionist PLS Staffing Solutions, IncFront Desk ReceptionistMethuen, MA$19–$20 / hourFull timeEntry Level Receptionist - Answer calls and receive items or visitors in the lobby. This position in the past has grown into other opportunities.
Lafrance HospitalityFULL TIME - Guest Services - Front Desk Attendant - Fairfield Inn, Mansfield Lafrance HospitalityFULL TIME - Guest Services - Front Desk Attendant - Fairfield Inn, MansfieldMansfield, MACheck guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded. At our hotel you'll have a great work environment surrounded by friendly coworkers and have opportunities for cross training, career growth and mentorship.
Universal Weather and Aviation, Inc.Market Liaison Guest Services Universal Weather and Aviation, Inc.Market Liaison Guest ServicesBoston, MAOperational Coordination and Service Delivery: Liaise daily with internal departments, including Production, Logistics, Quality Control, and Billing, to ensure accurate and timely execution of client catering orders and specifications. Under the direction of the Sr Director, Guest Services, the Market Liaison, Guest Services will be responsible for managing the overall business relationship of select clients, by meeting and exceeding both the demands of our clientele, as well as performance expectations of the company.
Studio Allston HotelNewGuest Services Agent Studio Allston HotelGuest Services AgentBoston, MAStudio Allston is situated in, you guessed it, Allston, a unique neighborhood of Boston, MA.Home to elite universities, nationally recognized music venues, and amazing restaurants and bars, Allston is a hub for the inventive spirit and energy that has made Boston an international destination. Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
StaypineappleGuest Services Agent StaypineappleGuest Services AgentBoston, MACompleting daily front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and rates and types of available rooms as well as responding to other requests from guests and providing welcome beverage and barista services as needed. In addition to generally spreading joy, you’ll be ensuring guests are receiving great customer service from the time they exit their cab to entering their room and everything in between.
AEG WorldwideGuest Services Staff - Bowery Presents MA | The Sinclair, Royale, Roadrunner,The Sinclair, Royale, Roadrunner, Suffolk Downs AEG WorldwideGuest Services Staff - Bowery Presents MA | The Sinclair, Royale, Roadrunner,The Sinclair, Royale, Roadrunner, Suffolk DownsBoston, MA$16.07–$23.57 / hourWe are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Answer guest questions, direct guests to important areas of the venue (restrooms, ATM, coat checks, VIP areas, and concert area) and provide additional assistance whenever necessary.
Four Seasons Hotels and ResortsGuest Services Agent- (Part Time) - One Dalton Street, Boston Four Seasons Hotels and ResortsGuest Services Agent- (Part Time) - One Dalton Street, BostonBoston, MAOther amenities include The Wellness Floor, a five-star urban spa destination; chic restaurants including brunch hotspot One+One; Trifecta, the stunning restaurant and cocktail lounge featuring Boston's best cocktails and delicious New England fare; and more than 10,000 square feet of dedicated meeting and event space. One Dalton is also home to 160 beautifully designed private residences that boasts unobstructed views of the city, Charles River, Boston Harbor and out to the Berkshire Mountains and shores of Cape Cod.
Live Nation Entertainment IncGuest Services Ambassador - Leader Bank Pavilion Live Nation Entertainment IncGuest Services Ambassador - Leader Bank PavilionBoston, MA$15–$18 / hourMust be at least 18 years of age • Must be able to maintain composure and organization in an often hectic and loud environment • Be flexible and approach the job with a one team mentality no matter the task • Customer service friendly attitude, and a desire to create a great environment for others • Must possess strong problem-solving skills and team communication • 1 year plus of work experience in a customer service role, preferably in live entertainment • 1 year plus of work experience in a sales or retail role • Position requires constant physical activity such as walking, climbing stairs, lifting and carrying equipment • Must be able to lift 30 lbs. • Under the leadership of the Ancillary Sales Coordinator and venue management, facilitate ancillary programs and upselling through their assigned position • Partner with the Ancillary Sales Coordinator and venue management to fulfill ancillary responsibilities and expectations • Provide exceptional customer service to fans throughout the venue, under the leadership of the Experience Manager.
Compass Group North AmericaGUEST SERVICES AGENT (PART TIME) Compass Group North AmericaGUEST SERVICES AGENT (PART TIME)Ashland, MAFor positions in Washington State, Maryland, or to be performed Remotely, click here or copy-paste the link below for paid time off benefits information: https://www.compass-usa.com/wp-content/uploads/2023_WageTransparency_FlikHospitality.pdf. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Pineapple HospitalityGuest Services Agent Pineapple HospitalityGuest Services AgentBoston, MAWhat to expect: Here are a few things that will make your days full and rewarding: Completing daily front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and rates and types of available rooms as well as other requests from guests. In addition to generally spreading joy, youll be ensuring guests are receiving great customer service from the time they exit their cab to entering their room and everything in between.
Live Nation Entertainment IncGuest Services - Citizens House of Blues Boston Live Nation Entertainment IncGuest Services - Citizens House of Blues BostonBoston, MA$16–$20 / hourLive Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year.
Extended Stay America IncGuest Services Rep Full Time-104010 Extended Stay America IncGuest Services Rep Full Time-104010Westborough, MAResponsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests.
Extended Stay America IncGuest Services Rep Part Time-104020 Extended Stay America IncGuest Services Rep Part Time-104020Saugus, MAResponsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests.
Live Nation WorldwideGuest Services Ambassador - Leader Bank Pavilion Live Nation WorldwideGuest Services Ambassador - Leader Bank PavilionBoston, MassachusettsLive Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. Staff the general store to sell upgrades and other miscellaneous items to venue guests; in addition, provide general guest service to guests with varying concerns or needs, manage lost and found, and generally support interdepartmental customer service .
The Trustees of ReservationsSeasonal Guest Services Associate The Trustees of ReservationsSeasonal Guest Services AssociateIpswich, MassachusettsParticipate in regular trainings and team meetings that provide professional skill development, update staff on current developments at The Trustees of Reservations, and inform staff of both interpretive philosophy and interpretive techniques that improve visitor experiences on site . Sandy beaches, wooded trails, cultural gardens, historic homes, community supported agriculture—there are many ways for visitors to discover and explore The Trustees, and just as many opportunities for seasonal employees to make each visitor’s experience special.
Cameron Mitchell ExternalGuest Services -Ocean Prime Boston Cameron Mitchell ExternalGuest Services -Ocean Prime BostonBoston, MassachusettsSummary: It is the responsibility of Guest Services to make raving fans of the five major groups of people we do business with by creating a positive first impression and making our guests feel welcome on the phone and in person. Guest Services controls the seating of the guests in the dining room to assure the quality of service, guest satisfaction, and maximize sales opportunities.
Pyramid Hotel GroupGuest Services Director Pyramid Hotel GroupGuest Services DirectorBoston, MAThe leaders who built the most iconic lifestyle hotels in the world, the ones who transformed lobbies into living rooms, turned front desks into cultural concierges, and made guests feel like they belonged, they all started with a moment like this one. This is for the hospitality visionary who has studied what the best lifestyle brands did to the lobby, to neighborhood culture, to the very idea of belonging, and who has been waiting for the chance to build something like that from the ground up, with the backing and infrastructure of Pyramid Global Hospitality's 230+ property portfolio.
Pyramid Hotel GroupDriver- Guest Services Pyramid Hotel GroupDriver- Guest ServicesChelsea, MAThe DoubleTree by Hilton Boston Logan Airport Chelsea features an ideal location, 2 miles from Boston Logan Airport across from the New England FBI Headquarters, 5 miles away from downtown Boston, and within walking distance of the MBTA Silver Line and commuter rail station. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide.
HOB EntertainmentGuest Services - Citizens House of Blues Boston HOB EntertainmentGuest Services - Citizens House of Blues BostonBoston, MassachusettsLive Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. Job Summary: WHO ARE WE?Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.
Kraft Group LLCGuest Services Kraft Group LLCGuest ServicesFoxborough, MASUMMARY: This position will be responsible for providing exemplary customer service to all guests visiting The Patriots Hall of Fame presented by RTX and the Lighthouse at Gillette Stadium. Meet and assist visitors in all museum areas to include access control/information desk, gallery and tour group greetings.
Pyramid Chelsea ManagementDriver- Guest Services Pyramid Chelsea ManagementDriver- Guest ServicesChelsea, MassachusettsThe DoubleTree by Hilton Boston Logan Airport Chelsea features an ideal location, 2 miles from Boston Logan Airport across from the New England FBI Headquarters, 5 miles away from downtown Boston, and within walking distance of the MBTA Silver Line and commuter rail station. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide.
TITLE BoxingNewGuest Services Associate TITLE BoxingGuest Services AssociateBoston, MassachusettsDescription:As one of our Sales Associate (SA) you generate revenue by creating excitement over goal attainment, enrolling members, and being in relationship with potential, new and existing members. This position is an hourly (non-exempt) position that provides a base hourly rate plus the potential to earn additional compensation once reaching a specified productivity threshold.
HEI Hotels and ResortsGuest Services Specialist HEI Hotels and ResortsGuest Services SpecialistBoston, MAAbility to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
Inspire Brands IncGuest Services Coordinator - Dunkin', Baskin-Robbins, Buffalo Wild Wings Inspire Brands IncGuest Services Coordinator - Dunkin', Baskin-Robbins, Buffalo Wild WingsCanton, MA$16.75–$25.13 / hourInspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby's, Baskin-Robbins, Buffalo Wild Wings, Dunkin', Jimmy John's, and SONIC restaurants worldwide. • Provide accurate responses by actively participating in daily departmental communications, maintaining awareness of existing products as well as new product and promotional initiatives.
Northeast Security IncGuest Service Ambassador Mon-Fri 300pm-1100pm Northeast Security IncGuest Service Ambassador Mon-Fri 300pm-1100pmBoston, MA$23–$24.40 / hourSecurity Concierge/Guest Service Ambassador Skills: Excellent customer service skills and service delivery orientation. Northeast security is seeking Security concierge officers for some of our premiere high-rise class A buildings in Boston.
Sonesta Great Bay Beach Resort & CasinoGuest Service Agent Sonesta Great Bay Beach Resort & CasinoGuest Service AgentCambridge, MA$25.50–$27.50 / yearThe Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.
John Carver Inn & SpaGuest Service Representative John Carver Inn & SpaGuest Service RepresentativePlymouth, MassachusettsProvide high-level customer service, communicate effectively with guests and team members, follow instructions, ability to learn quickly, pay attention to detail, and maintain composure when working under pressure; demonstrates very good phone skills. Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we're here to help you thrive personally and professionally.
Mane & ManiNewGuest Service Coordinator Mane & ManiGuest Service CoordinatorPeabody, MassachusettsAs a member of our Guest Service Team you can cultivate your talents in the fast-paced, high-energy beauty biz in a team setting. Ability to communicate with guest regarding services offered and requested and the guest’s needs and wants.
Stonebridge CompaniesGuest Service Agent Stonebridge CompaniesGuest Service AgentBoston, MAPHYSICAL DEMANDS: During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment. The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel.
Seasons Corner MarketGuest Service Associate - 95 Seasons Corner MarketGuest Service Associate - 95Marlborough, MAWhether you're greeting guests, preparing the store for busy rushes, or helping maintain a clean and welcoming location, you'll play an important role in our team's success. As a Guest Service Associate, you will be responsible for creating a positive experience for every guest while supporting the day-to-day operations of the store.
Local.House International, Inc.NewGuest Service Associate Local.House International, Inc.Guest Service AssociateRockport, MAIn a 21-room boutique hotel, this role requires attention to detail, strong communication skills, and the ability to multitask while maintaining a warm and professional atmosphere. The Front Desk Associate is the first point of contact for guests and plays a key role in creating a welcoming, personalized experience.
Boston Medical CenterGuest Support Services (16 Hours Every Friday & Saturday 10:30pm-7am Rotate Holidays SEIU) Boston Medical CenterGuest Support Services (16 Hours Every Friday & Saturday 10:30pm-7am Rotate Holidays SEIU)Boston, MAHandles special and priority calls such as medical emergency, code alerts and a variety of emergency and time sensitive calls from the general public, patients, medical personnel and other Boston Medical Center clients. Work requires the ability to exchange information on factual matters, schedules, appointments, greet visitors, explain hospital policies or relay messages to appropriate personnel.
Boston Medical CenterGuest Support Services SEIU 1199-(Part-Time Every Saturday & Sunday 7a-330p Rotating Holidays Boston Medical CenterGuest Support Services SEIU 1199-(Part-Time Every Saturday & Sunday 7a-330p Rotating HolidaysBoston, MAUnder direct supervision of the Support Services Manager, performs various clerical duties, including greeting patients and visitors, handling incoming calls, hospital paging, providing general information about the hospital to the public and customers to ensure efficient and courteous service functions for the Information desks and telephone. Handles special and priority calls such as medical emergency, code alerts and a variety of emergency and time sensitive calls from the general public, patients, medical personnel and other Boston Medical Center clients.
Boston Medical CenterGuest Support Services Boston Medical CenterGuest Support ServicesBoston, MA$17.93–$21.43 / hourPOSITION SUMMARY: Performs administrative tasks, such as answering phones, receiving visitors, and providing general information about the Hospital to the public and customers to ensure efficient and courteous service functions at the Information Desks. Acts as a liaison for patients with limited English proficiency by accessing telephone interpreters and/or calling Interpreter Services Department.
Kimpton HotelsGuest Service Agent Kimpton HotelsGuest Service AgentCambridge, MAOpen, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty. The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way.
The Envoy HotelGuest Service Agent The Envoy HotelGuest Service AgentBoston, MARequires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Holiday Inn Boston Cambridge AreaHotel Guest Service Agent Holiday Inn Boston Cambridge AreaHotel Guest Service AgentSomerville, MassachusettsAs part of the InterContinental Hotels Group family, we are committed to creating memorable guest experiences through excellent service, comfortable accommodations, and a warm atmosphere. As a Guest Service Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a welcoming and comfortable stay.
Hornblower Group IncGuest Service Agent - Boston Harbor City Cruises Hornblower Group IncGuest Service Agent - Boston Harbor City CruisesBoston, MAHornblower Groups subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services Inc., a full-service shipping, waterfront logistics, and management company that specializes in the operation and maintenance of government and commercial vessels. City Ferry, part of Hornblower Groups Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systems.
Hilton GlobalGuest Service Agent - Full Time - DoubleTree by Hilton Boston Bayside Hilton GlobalGuest Service Agent - Full Time - DoubleTree by Hilton Boston BaysideBoston, MAFull timeAssist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards. As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Seasons Corner MarketNewGuest Service Associate - 81 Seasons Corner MarketGuest Service Associate - 81Shrewsbury, MAThis position offers significant visibility to our valued customers and requires outstanding customer service skills, a welcoming demeanor, and a dedication to maintaining a professional appearance. We expect all employees to maintain a positive work atmosphere by acting and communicating in a manner that fosters mutual respect among customers, clients, coworkers, and management.
HHM HospitalityGuest Service Agent HHM HospitalityGuest Service AgentChelsea, MARequires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Brigham and Women's HospitalGuest Service Attendant Brigham and Women's HospitalGuest Service AttendantBoston, MA$17.71–$22.15 / hourThis position requires working with and assisting other members of the Room Service team and Hospital staff to ensure that all patients receive prescribed foods, and guests and staff receive requested food following Federal, State, Local and hospital sanitation and safety procedures. 3. Deliver complete and accurate trays and food requests no later than 45 minutes of placing order and collecting trays no later than 1 hour after tray delivery while compiling with the departmental policies and procedures for tray delivery and pickup.
Mass General BrighamGuest Service Attendant Mass General BrighamGuest Service AttendantBoston, MassachusettsThis position requires working with and assisting other members of the Room Service team and Hospital staff to ensure that all patients receive prescribed foods, and guests and staff receive requested food following Federal, State, Local and hospital sanitation and safety procedures. 3. Deliver complete and accurate trays and food requests no later than 45 minutes of placing order and collecting trays no later than 1 hour after tray delivery while compiling with the departmental policies and procedures for tray delivery and pickup.
The Fresh Market, Inc.Guest Service Manager The Fresh Market, Inc.Guest Service ManagerHingham, MA$22.08–$27.60 / hourBe the leading example of hospitality for our team members and guests,educate team members and guests on products and services to provide convenient meal solutions; and quickly addressing and resolving guest concerns . You will coordinate the onboarding and initial training of newly hired team members, support team member engagement activities, and manage guest flow to ensure an outstanding shopping experience and drive results.