North Wilkesboro, NC30+ days ago
Qualifications & Experience Customer service experience, minimum 2 years Excellent customer service skills in attentiveness, listening, and appropriate questioning to determine the level of service needed Ability to effectively present information in one-on-one and small group situations Working knowledge of Microsoft Office Suite, including Word, Excel, and Outlook Ability to learn the reservation software system General knowledge of various office equipment, including phone system, printer, and copier Ability to work a flexible schedule as needed Ability to work successfully as a member of a team and independently with moderate supervision Ability to process and handle confidential information while maintaining discretion Ability to multitask and shift priorities in challenging situations while maintaining composure Ability to maintain keen situational awareness and meet the needs of guests and/or provide resources before being asked Ability to remain calm and make sound decisions under pressure and/or in emergency situations. We believe in the deity of the Lord Jesus Christ in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood on the cross, in His bodily resurrection, in His ascension to the right hand of the Father, and in His personal return in power and glory.