PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:Greet members and guests and provide information and wayfinding as neededBecome proficient with the facility's court management, reservation and booking systemKnow and enforce the venue policies and proceduresProvide courteous and friendly first-in-class service to all members and guestsMaintain confidentiality and discretion with guest and Team Member information Professionally resolve guest concerns and complaints and/or direct to appropriate managerBe knowledgeable about facility programs (format, pricing, dates/times, etc.)Be knowledgeable for guests on various matters such as transport, restaurant advice, etc. GUEST SERVICES TEAM MEMBER - Rhythm & RallySports Facilities Management, LLCLOCATION: Macon, GADEPARTMENT: GUEST SERVICESREPORTS TO: PICKLEBALL SPORTS MANAGER and FACILITY MANAGERSTATUS: PART TIME (NON-EXEMPT)ABOUT THE COMPANY:Rhythm & Rally is a 160,000 square foot, 2 level indoor pickleball facility.