Whitefish, MT30+ days ago
Benefits for eligible employees: Full benefits package including paid holidays, paid time off, insurance, and company discounts in WhitefishEssential Functions and Duties: Serve as the primary overnight point of contact for guests, providing customer service and support throughout their stay Perform front desk operations including check-ins, check-outs, reservations, and handling guest inquiries or requests Verify reservation details, confirm length of stay, and assign rooms while accommodating special requests when possible Complete nightly audit procedures, ensuring all guestroom charges are accurately posted and balanced Establish and verify proper payment methods and credit authorization for guests Maintain accurate guest and room records while communicating updates to appropriate hotel staff and departmentsQualifications: Proficiency in MS Office, Word, Outlook, Excel and PMS system knowledge preferred Ability to work a flexible schedule, including overnight shifts, weekends, and holidays as required Sales-oriented mindset with the ability to identify opportunities to enhance the guest experience Demonstrated ability to remain alert, attentive, and detail-focused throughout overnight shifts Strong concentration skills with accuracy in following procedures and entering dataGet in touch! This role ensures accurate posting of guest charges, verifies payment and credit, manages reservations and room assignments, and maintains clear communication of guest information with hotel staff.