OTHER

FEED

UNKNOWN

Both PTO and Sick leave allows Team Members to have home life balance for any reason, such as vacation, rest and relaxation, their own or a family member's illness or health concern, personal pursuits, or any qualifying reason under applicable sick and safe time laws. Insurance coverage is typically not available to those Team Members deemed to be part-time (working less than thirty (30) hours) and seasonal Team Members (those deemed to be employed less than six (6) months).

Plaza Inn & Suites Ashland managed by Northwest x Southern Hospitality (NSH) is currently interviewing people for Guest Service Representative/Breakfast Host! We are uniquely situated in some of the most beautiful areas of the Pacific Northwest and Alaska. We have award winning hotels where you will find hospitality is the true focus of our team. We are passionate, genuine, forward thinking and engaging. We take pride that in everything we do, and we try to give back more than we take. We are looking for you to rise up to the challenge, create memories and make connections. Help us make our guests and team member experiences a #BIGDEAL. Are you considering a career in hospitality and interested in an entry-level position? If so, apply today!Summary of position: The primary purpose of this position is to ensure guest satisfaction and revenue optimization through check‐in, check‐out and the coordination of hotel services. Responds to guest reservations requests, answers telephones and responds appropriately to requests, and handles any guest compliments or complaints and takes action deemed necessary. Also, handles cash, makes change, and balances an assigned house bank. This position would be also be responsible for setting up, maintaining and breaking down the breakfast buffet and for maintaining the breakfast dining area.Qualifications:High school diploma or equivalent GED; prior hotel and hospitality experience preferredDemonstrate excellent organizational skills, communication skills, and problem-solving skillsCan do Breakfast dutiesHow we can elevate your career:Advancement: Most importantly, we are passionate about our people. We're not just interested in today. We also prepare our employees for the future. When you work at one of our properties, you'll be able to work your way up the ladder.Teamwork: Experience what it feels like to be part of an empowered team. Be inspired by those around you to be your best each day.If you like the sound of that, if you love having fun on the job and want to work with people who feel the same way, if you want a career you can count on, apply today.Why work for NSH?Work-Life Balance - We are committed to ensure that our team members experience the reward of hospitality, while also sustaining a routine that suits their lifestyle.Paid Holidays - 6 Paid Holidays after one year of service (upon hire for salaried team members)New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas DayBoth PTO and Sick leave allows Team Members to have home life balance for any reason, such as vacation, rest and relaxation, their own or a family member's illness or health concern, personal pursuits, or any qualifying reason under applicable sick and safe time laws.Paid Time Off - (PTO) is available to all Team Members after one full year of service. You begin accruing from day one! The amount of PTO you can accrue increases the longer you work with us.Sick Leave - Available for Team Members employed in Oregon or Washington after 90 days of employment.BereavementJury/Witness DutyCommunity Volunteer EventsSocial Event OutingsHealth and Wellness - These benefits typically begin on the first day of the month following sixty (60) days of full-time employment. (The specific eligibility criteria and waiting periods are defined by each benefit in their applicable plan documents.) Insurance coverage is typically not available to those Team Members deemed to be part-time (working less than thirty (30) hours) and seasonal Team Members (those deemed to be employed less than six (6) months).Medical and Prescription, VisionDentalEmployee Assistance ProgramHostcare100% Company Paid Life Insurance401(k) Retirement Plans With MatchLeave of AbsencePerks - More than just a paycheck!Team Member Travel DiscountsEntertainment Industry DiscountsSnack of the MonthMonthly Team Member RecognitionService Recognition AwardsIncentive ProgramsReferral BonusesDirect DepositEarned Wage AccessRetirement PlanningPotential for promotional opportunities to other NSH properties including Marriott, Hilton, Hyatt and IHG brands.To learn more about our company please visit our web site at www.nwxsouthern.comNorthwest x Southern Hospitality is an Equal Opportunity Employer, offering employment opportunities to all qualified persons without regard to race, color, national origin, disability, religion, age, sex, veteran status, or other classifications protected by law.

Northwest x Southern Hospitality

Guest Service Representative/Breakfast Host

Communication Skills

Customer Experience

Incentive Programs

Organizational Skills

Problem Solving Skills

Retirement Planning

Telephone Skills

Talent Acquisition

Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT – regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Airport SIDA Badge Requirements: Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge.

HOUR

Company:
Horizon Air

The Team:
Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you’ll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places.

Role Summary:
The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions and ramp functions. 

Key Duties:
<ul><li>Assist guests with travel needs (e.g., answering inquiries, baggage, ticketing, checking-in passengers and boarding flights) in a fast-paced environment. </li><li>Work outdoors in all types of weather conditions while performing below wing functions (e.g., transports baggage and cargo, loads and offloads luggage and cargo, aircraft marshaling, pushes back the aircraft and aircraft deicing). </li><li>Performs aircraft grooming and security searches. </li><li>Perform boarding and gate duties (e.g., assisting and directing guests, making announcements, process standby's and upgrade requests). </li><li>Process and secure guest luggage. Files and maintains luggage claims as necessary including damaged, delayed and pilferage. </li><li>Loads and offloads luggage and cargo with the use of conveyor belts.  </li><li>At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction. </li><li>Performs other duties as assigned. </li></ul>

Day in the Life:
<div style="width:100%;height:0;padding-top:56.25%;padding-bottom:0;box-shadow:0 2px 8px 0 rgba( 63 , 69 , 81 , 0.16 );margin-top:1.6em;margin-bottom:0.9em;border-radius:8px"></div>To preview of a Day in the Life of a Horizon Air Customer Service Agent press play on the video above. If the above video does not work try using the following link: <a href="https://www.canva.com/design/DAF7l4668K4/1sXb-4hzQyVoaS7Zm1bNpA/watch?utm_content=DAF7l4668K4&utm_campaign=designshare&utm_medium=link2&utm_source=uniquelinks&utlId=h8919217cab" rel="noopener nofollow noreferrer" target="_blank">Day in the Life - Horizon CSA</a>

Job-Specific Experience, Education & Skills:
Required <ul><li>Strong written and verbal communication skills. </li><li>Ability to juggle multiple tasks in a fast-paced environment. </li><li>Must have a valid unexpired driver’s license issued by a US state, a US territory or the District of Columbia.</li><li>Ability to learn and operate a computerized reservation system. </li><li>Typing speed of at least 25 WPM. </li><li>Ability to consistently lift 50 pounds.   </li><li>Must be able to stand for long periods of time. </li><li>Must be able to bend, stoop, squat, reach and grasp. </li><li>Ability to perform basic mathematics. </li><li>Ability to work a flexible schedule including nights, weekends and holidays. </li><li>Ability to participate in paid training that may require overnight travel.    </li><li>Depending on work location, ability to obtain USPS Mail Handling Certification. </li><li>Ability to obtain airport security clearance. </li><li>Ability to communicate in English.  </li><li>High school diploma or equivalent.  </li><li>Minimum age of 18.  </li><li>Must be authorized to work in the U.S.</li></ul>Preferred:<ul><li>A minimum of 1 year of customer service or community service experience.</li></ul>

Job-Specific Leadership Expectations:
Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.

Starting Rate:
USD $17.23/Hr.

Total Rewards:
Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status. <ul><li>Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air</li><li>Comprehensive well-being programs including medical, dental and vision benefits</li><li>Generous 401k match program</li><li>Annual bonus plans</li><li>Generous holiday and paid time off </li></ul>For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.

Airport SIDA Badge Requirements:
Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the <a href="https://alaskaair.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=169242&hashed=-994735184" rel="noopener nofollow noreferrer" style="color:#48a9c5" target="_blank">SIDA Badge Requirements</a> document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated.  

Regulatory Information:
Equal Employment Opportunity Policy Statement  It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.    We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.   We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran’s Readjustment Assistance Act of 1974 (“VEVRAA”).  All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.    To implement this policy, we will:  (1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories;  (2) Ensure that employment decisions are based only on valid job requirements; and  (3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.  Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions  of VEVRAA.  Government Contractor & Department of Transportation (DOT) Regulations  Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT – regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn. 

FLSA Status:
Non-Exempt

Employment Type:
Part-Time

Regular/Temporary:
Regular

Requisition Type:
Frontline

Location:
Medford, OR - Airport

Featured Job:
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#LI-B

Horizon Air

Ramp & Customer Service Agent

Air Cargo

Airport Security

Cargo/Freight

Community and Social Services

Compensation and Benefits

Customer Relations

Customer Support/Service

Driver's License

EEO Regulations

English Language

Equal Employment Opportunity (EEO)

Federal Laws and Regulations

File Maintenance

Genetics

High School Diploma

Lift/Move 50 Pounds

Mathematics

Multitasking

Policy Implementation

Presentation/Verbal Skills

Requirements Validation/Verification

Schedule Development

Security Clearance

State Laws and Regulations

Tuition Fees

Typing

USPS (United States Post Office)

Willing to Travel

Writing Skills

[AW]-iCims

You'll help guests feel like VIPs by getting new players registered and ready for fun, sharing point balances and special offer details with returning guests, and lending a hand during exciting club giveaways and promotions. Cheerfully greet and provide excellent guest service to Ko-Kwel Casino Resort guests to include answering questions and directing guests to various events and areas of the casino.

At Ko-Kwel Casino Resort, we know the best experiences start with a warm welcome. Whether you're arriving for a relaxing getaway or clocking in for your shift. Here, hospitality is personal, teamwork is real, and people genuinely look out for one another. When you join our team, you're stepping into a workplace where you can learn, grow, and take pride in creating memorable moments across the entire property. We bring energy, heart, and professionalism to everything we do, by building not only unforgettable guest experiences, but a workplace we're proud to call our own.Be part of a team that's shaping one of the premier destinations for gaming and hospitality. A place where guests and team members alike feel right at home on Oregon's beautiful southern coast and beyond.<h1>Why this job matters</h1>Be the smiling face and energetic force behind our casino players' club! You'll help guests feel like VIPs by getting new players registered and ready for fun, sharing point balances and special offer details with returning guests, and lending a hand during exciting club giveaways and promotions. From welcoming newcomers to celebrating loyal players, you'll help create an experience that keeps everyone feeling lucky!<h1>What you bring to the table</h1><ul><li>Make sure the space stays safe, clean, and friendly for both guests and the rest of the team; speak up and report any safety concerns to the Safety Committee. </li><li>Redeems points and prints redemption certificates for members as requested.</li><li>Cheerfully greet and provide excellent guest service to Ko-Kwel Casino Resort guests to include answering questions and directing guests to various events and areas of the casino.</li><li>Maintains confidentiality and discretion in all areas: including the dissemination of trade secrets, planning and promotional procedures and customer information files.</li><li>Access to sensitive customer information and computer processes.</li><li>Must be knowledgeable on all-promotional events and daily activities at Ko-Kwel Casino Resort properties.</li><li>Database entry for the Ko-Kwel Rewards Club members including creating Player's Club cards and other related tasks.</li><li>Complies with all applicable internal controls and reporting requirements.</li><li>Provides resolution of guest complaints.</li><li>Promote customer benefit programs.</li><li>Maintains database integrity by removing invalid addresses, duplicate accounts and banned player accounts.</li><li>Actively solicits guests to promote club membership.</li><li>Jump in where needed to support the team and keep things running smoothly. (Other duties as assigned). </li></ul><h1>Must-haves, nice-to-haves, and maybe some bonus points</h1><ul><li>HS Diploma or GED required.</li><li>Previous hospitality experience preferred.</li><li>Marketing or promotions background a plus.</li><li>Must have excellent interpersonal, problem solving and customer service skills.</li><li>Must possess a positive attitude.</li><li>Must have excellent oral communication skills and the ability to communicate on a microphone.</li><li>Computer data entry experience preferred.</li><li>Must be able to work well with diverse clientele.</li><li>Must be 21 years of age or older.</li><li>Ability to pass and remain in compliance with required background checks and drug-free workplace policies</li><li>Friendly and approachable attitude that helps guests (and the team) feel welcome and cared for every day.</li><li>Comfortable communicating clearly and positively with both guests and teammates. </li></ul><h1>Physical stuff to know</h1>We've included the typical physical parts of the job here. If you need an accommodation to do the work, just let us know-we're here to support you. You'll need to be available to work weekends, holidays, and evenings when we are busy. During your shift, you'll be on your feet, using your hands to handle tools and equipment. It's important to stay calm and make good decisions under pressure, especially when dealing with stressful situations or upset people. Just a heads-up-the casino environment may expose you to secondhand smoke. This is a quick summary of the main duties and requirements-it might not cover everything you could be asked to do.Ko-Kwel Casino Resort is owned by the Coquille Indian Tribe. Team members are eligible for a comprehensive health care benefit, generous time off policy, 401-K retirement with 4% company match and other benefits. Job Posted by ApplicantPro

Guest Services Jobs in Medford, OR

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Guest Services Jobs in Medford, OR

Guest Service Representative/Breakfast Host Northwest x Southern Hospitality

Ramp & Customer Service Agent Horizon Air

Rewards Club Representative Ko-Kwel Casino Resort Medford

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