div>· High school diploma or equivalent required
· 1 – 2 years of customer service, hospitality, retail or related role preferred
· Good communication and interpersonal skills
· Familiarity with Microsoft Office Suite and customer service management software
· Ability to remain calm and composed under pressure and resolve conflicts or difficult situations effectively
· Flexible schedule, including evenings, weekends, and holidays, as required by center operations
· Familiarity with local attractions, events, and amenities is a plus.
Collaboration: Work closely with center management, security, housekeeping, and other departments to coordinate activities, address concerns, and enhance overall center operations.