411 Results for

Guest Services Jobs in Rockville, MD

Jobs

New!

Hyattsville, MDToday

$59,820–$101,836

The Clinical Dietitian is responsible for collecting pertinent information development of appropriate care plans monitoring the status of patients counseling patient and family on special nutritional requirements consulting with other health personnel (physician nurse pharmacist case manger therapist etc.) as appropriate. Provides patient with ongoing nutrition assessment and outcome-oriented nutrition counseling necessary to assist patient in achieving and sustaining an effective nutritional status.

New!

Springfield, VA1 day ago

Join Healthcare Services Group (HCSG) as a Dining Services Assistant Manager, supporting the dining department at a long-term care facility. or copy this link: https://go-internal.hcsgcorp.com/l/1036773/2025-07-02/5xbpsq/1036773/17514637576MrQym5A/Employee_Benefits_for_Job_Descriptions__7_.pdf.

New!

Falls Church, VAToday

Provide basic clerical services as requested by members of one of the governance committees, including drafting / editing / proofing correspondence, packaging, basic typing, filing, and copying / scanning. This position works with many of HITT’s executive leadership team members and is expected to present a professional demeanor, maintain confidentiality and discretion, and utilizes a sense of urgency when working with these team members.

New!

Baltimore, MD2 days ago

Whether it's developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness. Technicians will collaborate with store teams and managers to troubleshoot animatronic and other store operations issues and conduct timely repairs to minimize damage discard rates.

New!

Washington, DC3 days ago

The Vacation Sales Phone Representative position pays a base wage of $17.95/hour, plus production pay, and includes 10 weeks of guaranteed paid training with an additional $50 per day. As a Vacation Sales Phone Representative, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

New!

Washington, DCToday

$23–$23 Per Hour

Monitor and help maintain the front desk area, conference rooms, and shared spaces to ensure a professional appearance at all times. Determine the purpose of visits, notify appropriate staff of arrivals, and ensure visitors are directed or escorted as needed.

Baltimore, MD18 days ago

Full-time
Employee

You will be the initial point of contact, focusing on general front desk duties within a property management setting, such as handling phones, emails, scheduling appointments, assisting with administrative tasks, provde support to the property management team, handling resident applications, managing maintenance tickets, maintaining security and assist with various community projects. This role is non-exempt and has an anticipated annual pay rate of $15 an hour for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations.

New!

Washington, DC4 days ago

The Vacation Sales & Marketing Representative position pays a base wage of $17.95/hour, plus production pay, and includes 10 weeks of guaranteed paid training with an additional $50 per day. For 2024 Annual earnings for MVO MVC City at The Mayflower Washington D.C. (base wages + production pay) is reasonably expected to be $38,641 - $80,651.

Manassas, VA30+ days ago

Our ideal candidate has a passion for customer service, a positive attitude, and a desire to learn and grow. Being a source of information to guests on various matters such as transport and restaurant advice.

Baltimore, MD30+ days ago

Work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting or training rooms, and residences. Actively listens to customer requests and responds professionally and appropriately; ensures prompt resolution of pricing conflicts, stay inconveniences, etc.

Washingotn, DC13 days ago

Our Guest Service Managers have the responsibility to consistently maintain and foster our Luxury Guest Service oriented reputation and keep strong existing client relationships. Ensure the valet ramp is always properly represented by an Evolution team member and never left unattended without a Supervisor or Manager.

New!

Hanover, Maryland1 day ago

The Guest Services Supervisor is responsible for directing shift operations and ensuring the consistent delivery of high‑quality service across the slot floor and Live! This role plays a critical part in supervising frontline team members, coordinating service responses, and maintaining compliance with departmental procedures and gaming regulations.

Washington DC, Washington, DC24 days ago

Viceroy’s portfolio of hotels and resorts can be found in a diverse array of breathtaking and inspiring locations including Los Cabos, Santa Monica, Chicago, Riviera Maya, Kopaonik, Snowmass, Washington D.C., St. Lucia, and Portugal’s Algarve, with a forthcoming resort in Sun Valley, Idaho slated to open in summer 2026. Located off the vibrant 14th Street Corridor, steps from unique shops, galleries, bars, and restaurants, Viceroy Washington DC is poised to act as a thoughtful host among the city’s liveliest and artful locations.

Baltimore, Maryland30+ days ago

$25–$28 Per Hour

The Guest Services Director ensures that patients/residents and their families receive the highest quality of service in a caring and compassionate atmosphere which recognizes the individuals' needs and rights.*Train and coach nursing center staff so they maintain the highest level of customer service. *Provide a meaningful Guest Services program for all patients/residents that includes creative, intellectual, physical, service, social, and spiritual individual and group opportunities each week based on the customer's needs, interests, abilities, preferences, treatment plans and goals.

Ellicott City, MD30+ days ago

Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. • Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.

Royal Sonesta Harbor Court- Baltimore, MD30+ days ago

Perform other duties as assigned which may include but is not limited to accepting dry cleaning from guest and secure for pick up by Dry Cleaning Company; delivering clean laundry or guest mail/messages, or sundry items to guest rooms, and responding to other special requests. Collect and provide comprehensive information and coordinate VIP and/or Priority Club guest requests regarding hotel services, sporting events, places of interest, restaurants, theater, airline, transportation tickets, limousine rentals, sightseeing tours and any other information of interest.

Baltimore, MD15 days ago

$15–$15 Per Hour

Conduct cleaning in assigned areas to include vacuuming, emptying trash and cleaning bathrooms; Maintain sanitary conditions of the non-public and public restrooms within the zoo grounds; Provide guests with information on all aspects of the Zoo experience such as exhibits, on-ground activities (including times and locations), routes through the Zoo, shuttle, and membership information; Provide guest control, including challenging situations; Use a campus wide radio system to communicate information; Ensure guest safety at all times; · Perform other duties as assigned; and, Adhere to all policies and procedures of the Zoo. Responsible for keeping Director, Managers, and Supervisors fully updated on any issues that may occur during daily operations; Respond appropriately to guests’ questions, comments, or concerns; Communicate with fellow Visitor Services Agents by radio contact as needed following Zoo radio etiquette and protocol at all times; and, Contact an appropriate staff member necessary to resolve guest issues.

Washington, DC30+ days ago

$40,000–$40,000 Per Year

The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

National Harbor, Maryland27 days ago

$52,275–$61,500 Per Year

The Assistant Guest Services Manager will assist the Guest Services Manager in attracting, coaching, training, and retaining talent by engaging and showing a genuine passion to develop others. Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.

Owings Mills, MD30+ days ago

$16–$17 Per Hour

Operates Private Branch Exchange (PBX switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, all while maintaining guest and staff privacy and security. Handles departmental cash drawer, accounting of monies, credit card receipts, guest accounts, and other forms of credit and cash handling guidelines.

Gaithersburg, MD30+ days ago

$16.50–$16.50 Per Hour

Baltimore, MD30+ days ago

$15.75–$15.75 Per Hour

Experience/Training: Minimum of six months related experience and/or training; Proficient in cash handling procedures; Familiarity with a Point of Sale (POS) system environment; and, Working Conditions: Must be able to stand and remain active for an eight hour shift; Must be able to sit upright for long periods of time; Must be able to walk large areas of the Zoo as needed; Must be able to work in an outdoor weather environment in all seasons and weather, including heat/humidity, cold temperatures, and/or wet conditions; Ability to work a flexible schedule to include weekends, holidays, and special events; and, Must be able to exert up to 35 pounds of force to lift, push, pull, carry, or otherwise move objects. Communication (Internal and External): Responsible for keeping the Director, Managers, and Supervisors fully updated on any issues that may occur during daily operations; Respond appropriately to guests’ questions, comments, or concerns; Communicate with fellow Guest Services Agents by radio contact as needed following Zoo radio etiquette and protocol at all times; and, Contact an appropriate staff member necessary to resolve guest issues.

Baltimore, MD30+ days ago

$16–$16 Per Year

National Harbor, Maryland13 days ago

As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests’ vacations memorable from registration to checkout. Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.

Baltimore, MD30+ days ago

$45,000–$50,000 Per Year

We are seeking a dynamic and experienced Guest Services Manager to join our team and oversee the front desk and guest services operations of our hotel. Minimum of 2 years of experience as a guest services manager or in a leadership role in the hospitality industry.

Sonesta ES Suites Annapolis, MD30+ days ago

Job Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.

Washington, DC30+ days ago

Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.

Bethesda, MD22 days ago

Owings Mills, MD14 days ago

$40,000–$40,000 Per Year

Ensures guests receive exceptional service through management of guest service operations, including front desk, concierge, transportation, valet, bell service, and breakfast service, Reviews passenger logs, driver safety checklists & preventative maintenance logbook to ensure that shuttle van is operated within established guidelines.

Washington, DC18 days ago

New!

Washington, DC4 days ago

Washington, DC19 days ago

$20–$20 Per Hour

Washington DC, DC26 days ago

Alexandria, VA11 days ago

Leesburg, VA30+ days ago

A Guest Services Supervisor at Altitude is responsible for monitoring the overall park atmosphere and Altitude Culture for the employees as well as the guests. Excellent organizational skills with the ability to prioritize workload and multi-task in a fast-paced environment.

Hanover, MD7 days ago

If you are interested in kickstarting your career in the hotel industry and have the following skills, we would love to speak with you: A keen eye for detail, time management and great customer service skills. We provide competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement.

Fairfax, VA30+ days ago

Valid driver's license required, must be 21 years old for this position - Clean driving record required with no moving violations within the last 3 years, required Position Summary: The primary duties of the door person are to coordinate the flow of the front of the hotel, greet guests/vehicles as they arrive to/depart from hotel, and accommodate guests during their stay in a pleasant and efficient man Park and retrieve guest valet vehicles as requested in a safe manner. Description About our property The Denver Inverness a Hilton Golf & Spa Resort located in Englewood is an inviting suburban hotel and conference center that is devoted to creating memorable experiences for our guests, associates, owners and community.

Arlington, VA30+ days ago

Washington, DC30+ days ago

Perfectly situated between world class landmarks like the National Mall and the White House this hotel is the perfect place to explore what the nation’s capital has to offer. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.

Washington, DC8 days ago

Positioned at the confluence of several of Washington DC’s most dynamic neighborhoods, The Morrow is the preeminent lifestyle hotel in Northeast DC for business, group and leisure travelers. Driven by a sense of warmth, community and intuitive ease, we connect our guests with a renewed perspective, encouraging them to radiate their own optimism.

College Park, MD30+ days ago

$16–$16 Per Year

Arlington, VA30+ days ago

Full-time

Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards . The beautiful Hilton Arlington National Landing is seeking a full-time Guest Service Agent to join their front office team !This beautiful, 393-room hotel is in National Landing, less than five minutes from Ronald Reagan National Airport and only three blocks to the metro for easy access to downtown DC, five miles away.

Gambrills, MD16 days ago

$18–$18 Per Hour

Growth Opportunity: As you master our systems and demonstrate operational strength, you will take on increasing responsibility in scheduling oversight, productivity tracking, retail performance, and team accountability — creating a clear path into Spa Management. Robert Andrew Salon & Spa is seeking a spa professional with prior leadership knowledge and operational experience who is ready to grow into Spa Management within our organization.

McLean, Virginia30+ days ago

SUPPORTIVE FUNCTIONS: In addition to the performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. EXAMPLE OF DUTIES: ESSENTIAL FUNCTIONS: Average Percent of Time:30 % Completes the registration process by inputting and retrieving information from a computer system, confirming pertinent information including several guests and room rate.

Baltimore, MD30+ days ago

Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Location Sheraton Inner Harbor Hotel, 300 S Charles St, Baltimore, Maryland, United States, 21201VIEW ON MAP (https://www.google.com/maps?q=Sheraton%20Inner%20Harbor%20Hotel%2C%20300%20S%20Charles%20St%2C%20Baltimore%2C%20Maryland%2C%20United%20States%2C%2021201).

Alexandria, VA30+ days ago

Full-time

Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards. Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries.

McLean, VA30+ days ago

Full-time

Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her . Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards .

Germantown, MD30+ days ago

$17–$17.50 Per Hour

Gambrills, MD16 days ago

$16–$16 Per Hour

The Guest Experience Specialist supports the service team, ensures accurate appointment scheduling, assists with professional homecare sales and ensures every client receives attentive, high-level customer service. Our Guest Experience team plays a key role in creating a welcoming, seamless experience for every guest from the moment they walk through the door.

Washington, DC30+ days ago

$18–$40

From the moment guests arrive, the VIP Host ensures a seamless, elevated experience for everyone — especially high-profile and VIP guests. The Park at 14th is seeking a polished, personable, and detail-oriented VIP Host to manage guest arrival and entry operations for our nightlife and special events.

Resume Resources

Free Resume Templates Free Resume Builder

Get noticed by top employers!

Upload your resume to let employers know you're open to Guest Services job opportunities. Plus, receive relevant job recommendations in your inbox.

Guest Services Jobs in Rockville, MD

Jobs

Dietitian Nutrition ServicesMedStar Health

Dining Services Assistant ManagerHealthcare Services Group, Inc.

Administrator, Administrative ServicesHITT Contracting

Temporary Field Service Animatronic Technician (Laurel - Beltsville - Odenton)Spencer's

Vacation Sales Phone Representative - up to $2K Sign On Bonus Potential*- DCMarriott Vacations Worldwide

Receptionist | Office CoordinatorCareers Integrated Resources Inc

Front Desk Associate - Part-TimePratum Companies

Vacation Sales & Marketing Representative - up to $2K Sign On Bonus Potential*- DCMarriott Vacations Worldwide

Guest Services Representative - Tru by Hilton (Manassas, VA)Tru by Hilton - Manassas, VA

Guest Services AgentWaring Hotels

Guest Services ManagerEvolution Parking & Guest Services

Guest Services Supervisor - MarylandLive! Casino and Hotel Maryland

Guest Services AgentViceroy Washington DC

Guest Services DirectorFranklin Woods Center

Guest Service RepresentativeResidence Inn Columbia

Guest Services AgentSonesta

Guest Services Agent - CustodialMaryland Zoo

Guest Service RepresentativeNOMA HOSPITALITY LLC HOMEWOOD

Assistant Guest Services Manager - Club Wyndham National HarborTravel + Leisure Co.

Guest Services Agent - PM & OvernightHOWARD HOSPITALITY LLC

Guest Service AgentROCKVILLE HOSPITALITY LLC

Guest Services Agent - Sales Associate (Part-Time)Maryland Zoo

Guest Service RepresentativeBELLE GROVE ENTERPRISE LLC

Guest Services Associate II - Part TimeTravel + Leisure Co.

Guest Service ManagerBELLE GROVE ENTERPRISE LLC

Guest Service AgentSonesta

Guest Service AgentHampton Inn - DC

Guest Service AgentHyatt Regency Bethesda

Guest Service ManagerHOWARD HOSPITALITY LLC

Guest Service AgentAC Hotel Washington DC Convention Center

Guest Service AgentHotel Rendale Washington DC

Marina Guest Service Associate/DockhandLiving Classrooms Foundation

Guest Service AgentCourtyard DC Navy Yard

Guest Service AgentCourtyard by Marriott Alexandria Old Town/Southwest

Guest Service SupervisorAltitude Trampoline Park

Guest Service AgentWaterford Hotel Group

Guest Services/Valet Attendant - Full TimeCrescent Hotels & Re

Guest Service AgentAC Hotel Arlington National Landing

Guest Service AgentFairfield Inn & Suites by Marriott Washington, DC/Downtown

Guest Service AgentThe Morrow Hotel Washington, DC Curio Collection by Hilton

Guest Service AgentUMD LODGING LLC

Guest Service Agent - Hilton Arlington National LandingHilton Global

Spa Guest Service ConciergeRobert Andrew Salon & Spa

Guest Service AgentHilton McLean Tysons Corner

Guest Service ExpertMarriott

Guest Service Agent - Hilton Alexandria Old TownHilton Global

Guest Service Agent - Hilton McLean at Tysons CornerHilton Global

Guest Service AgentTOWN CENTER HOTELS INC

Guest Experience SpecialistRobert Andrew Salon & Spa

VIP Host (Event Entry & Guest Experience)The Park at 14th

Resume Resources