Guest Services Representative Ste Michelle Wine EstatesGuest Services RepresentativeWoodinville, WAPart timeOur Total Rewards programs are designed to attract, motivate, and retain talented, curious people with a passion for innovation, collaboration, continuous improvement, and growth. As a Guest Services Representative, you set the tone for the winery experience and will ensure that every guest feels a positive and genuine connection with the winery.
Guest Services Manager - Historic DAVIDSON HOTEL COMPANY LLCGuest Services Manager - HistoricSpokane, WAFull timeA trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. The Historic Davenport Hotel, Autograph Collection is a prestigious, iconic hotel located in Spokane, Washington, offering exciting job opportunities for hospitality professionals seeking to be part of a historic and renowned team.
Guest Service Sales Yoke's Foods, Inc.Guest Service SalesAirway Heights, WA$17.15–$23.50 / hourFull timeUnderstanding and capable of the following: issuing Mt Spokane ski tickets, WA State snow park passes, Tri-Cities bus passes, wildlife hunt/fish licenses, Union orders, utility payments, propane exchanges, postage orders, and using "This One's On Us" cards to "Make Our Guests Crazy About Us!". Participating actively in the Guest Service Department's accident reduction plan including: monitoring displays for trip hazards or instability, observing safe lifting techniques, and recognizing safety features of all machinery, store evacuation plan, and robbery policy.
Amazon Spheres - Guest Experience Team Member Northwest CenterAmazon Spheres - Guest Experience Team MemberSeattle, WAPart timeOur team works in a unique, fast-paced corporate setting on Amazon’s campuses to provide first-rate customer service-focused programs to our clients while also generating revenue that funds Northwest Center’s mission of inclusion. Support metrics gather to gather insight to overall program needs, this could include but not be limited to keeping counts of various interactions, counting guests in the space, or providing information to guests on survey requests.
Brand Standards, Guest Experience & Food Safety Advisor EcolabBrand Standards, Guest Experience & Food Safety AdvisorSeattle, WAFull timeBuilding on a century of innovation, our 48,000 associates help deliver comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries around the world. Adhere to HIPAA guidelines (where applicable) while completing operational visits within hotels, restaurants, convenience stores, the education sector,healthcareand senior living facilities by interacting with staff and residents.
26711 Member Services Representative YMCA of Pierce and Kitsap Counties26711 Member Services RepresentativeBremerton, WA$17.51–$18.01 / hourPart timeIf hired for this position, you will respond to member and guest needs, promotes memberships and programs, and maintains cleanliness and organization of the front desk and lobby area. Hours: Part-Time, Up to 25 hours per week, Must be available to work one or more of the following shifts:Morning Shift: Mon-Friday 4:45am to 10am; Saturday 6:45am to 11:30am; Sun 7:45am to 12pm.
Member Services Lead YMCA of Pierce and Kitsap CountiesMember Services LeadPuyallup, WA$18.87–$21.69 / hourPart timeYou will also assist people in the membership and program enrollment process and help oversee the daily functions of the facility/programs and provide leadership and guidance to other Member Engagement staff. This position supports the work of the Y, a leading non-profit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility.
26552 Member Services Representative YMCA of Pierce and Kitsap Counties26552 Member Services RepresentativeSilverdale, WA$17.51–$18.01 / yearPart timeIf hired for this position, you will respond to member and guest needs, promotes memberships and programs, and maintains cleanliness and organization of the front desk and lobby area. This position supports the work of the Y, a leading non-profit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility.
26684 Member Services Representative YMCA of Pierce and Kitsap Counties26684 Member Services RepresentativeTacoma, WA$17.51–$18.01 / hourPart timeThe Childcare Members Service Representative is responsible for administrative support of our Child Care sites and families. Flexible scheduling around school and extracurricular activities Paid Sick Leave accrued at 1.23 hours for every 40 hours worked per year.
Guest Services - Henry Moses Aquatic Center Renton City CouncilGuest Services - Henry Moses Aquatic CenterRenton, WA$21.57–$29 / hourCommunication from the City of Renton: E-mails from rentonwa.gov and/or governmentjobs.com should be placed on your safe domain list to ensure you receive notifications in a timely manner. The City of Renton embraces a diverse and inclusive workforce and prides itself on promoting collaboration and teamwork in a positive environment while providing high-quality services to the community.
3rd Shift Line Service Technician (2200-0600) Modern Aviation, Inc3rd Shift Line Service Technician (2200-0600)Seattle, WA$23–$25 / hourFull timeThe employee is exposed to wet and/or humid conditions including extreme heat and cold; high, precarious places; outside weather conditions and vibration; chemicals including aviation fuels, oils, and lavatory fluid. While a LST's main job duties are focused upon the technical services provided to the aircraft (fueling, towing, parking, basic cleaning, etc.), exceptional customer service skills are vital for the successful completion of this role.
NewGuest Services - Renton Community Center Renton City CouncilGuest Services - Renton Community CenterRenton, WA$21.57–$26 / hourExamples Of Essential Duties: The City of Renton embraces a diverse and inclusive workforce and prides itself on promoting collaboration and teamwork in a positive environment while providing high quality services to the community. Communication from the City of Renton: E-mails from rentonwa.gov and/or governmentjobs.com should be placed on your safe domain list to ensure you receive notifications in a timely manner.
Market Liaison Guest Services Universal Weather and Aviation, Inc.Market Liaison Guest ServicesSeaTac, WAOperational Coordination and Service Delivery: Liaise daily with internal departments, including Production, Logistics, Quality Control, and Billing, to ensure accurate and timely execution of client catering orders and specifications. Under the direction of the Sr Director, Guest Services, the Market Liaison, Guest Services will be responsible for managing the overall business relationship of select clients, by meeting and exceeding both the demands of our clientele, as well as performance expectations of the company.
Guest Services Specialist II at Malibu Club Young LifeGuest Services Specialist II at Malibu ClubLynden, WashingtonBecause of Young Life’s exclusive Christian purposes of evangelism and discipleship as set forth in its Articles of Incorporation and in these Bylaws, and to reflect what has always been and will continue to be the position of Young Life, specifically the Christian belief that each and every employee and volunteer of the corporation should minister as a servant of God with the primary responsibility of proclaiming the gospel of Jesus Christ and, as such, is an integral part of the Christian mission and ministry of the corporation , Young Life shall only employ individuals or enlist volunteer leaders who: (a) profess a belief in Jesus Christ as their personal Savior and Lord; and (b) subscribe to the statements and policies required of all Young Life staff, including the Young Life Statement of Faith. Interpersonal Relationships: Help build relationships that reflect the character of God with guests, staff, vendors and neighbors to foster healthy community Build relationships that reflect the character of God with guests, staff, vendors and neighbors to foster healthy community.
Guest Services Representative (Part-Time) City of Kennewick WAGuest Services Representative (Part-Time)Kennewick, WA$18.50–$20 / hourThis includes but is not limited to actively identifying and correcting potential hazards that may affect employee and public safety, including those identified by co-workers; leading by example to promote a positive culture of workplace safety through everyday action; and emphasizing safe completion of work throughout all aspects of developing and carrying out work plans. Physical Requirements: To perform the essential functions of the classification, incumbents must be able to meet the following physical requirements: must regularly speak and hear; must read and see, including close vision, color vision, peripheral vision, and depth perception; must sit or stand for extended periods; must regularly demonstrate fine motor skills; and must occasionally exert up to 50 pounds of force and routinely exert up to 10 pounds of force.
Guest Services | On-Call Bell Attendant ($25.30/hour+) Hyatt Hotels CorpGuest Services | On-Call Bell Attendant ($25.30/hour+)Seattle, WA$25.30–$25.81 / hourWhen applying for a position working at a Hyatt hotel, you are pursuing an opportunity to join a culture built on caring and attentive colleagues who have a passion for providing efficient service and creating meaningful experiences. Regular Part-Time Colleagues: Pro-rated vacation hours earned on 1-year anniversary based on average weekly hours worked during the previous 12 months of employment.
Guest Services Associate - WorldMark Deer Harbor Travel + Leisure Co.Guest Services Associate - WorldMark Deer HarborDeer Harbor, WAOnsite furnished housing available for Fulltime Guest Services Agent** *no pets* **How You'll Shine:** As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout. **We Put the World on Vacation** Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.
Guest Services Teammate Seattle Seahawks / First & Goal Inc.Guest Services TeammateSeattle, WAPart timeThe stadium is home to the NFL’s Seattle Seahawks, MLS’s Seattle Sounders FC, NWSL’s Seattle Reign FC, premier concerts at the stadium and WAMU Theater and many other events and consumer shows. As a Guest Services Teammate, you will help create an inclusive and memorable experience for all guests that enter Lumen Field and the Event Center.
Venue Guest Services Team Member Live Nation Entertainment IncVenue Guest Services Team MemberWAHigh School Diploma or equivalent • At least 2 years in Customer Service and communications • Strong strategic thinking and creative problem-solving skills • Excellent verbal, written and interpersonal communication skills • Acute sense of judgment, tact and diplomacy • A strong-sense of teamwork and ability to execute programs • Excellent verbal and written communication skills. • Refer unresolved customer grievances to designated departments for further investigation • Show CARE by participating in the venues sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.
NewGuest Services Associate - WorldMark Birch Bay Travel + Leisure Co.Guest Services Associate - WorldMark Birch BayBirch Bay, WashingtonAs a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests’ vacations memorable from registration to checkout. Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.
Guest Services Agent - WorldMark Discovery Bay Travel + Leisure Co.Guest Services Agent - WorldMark Discovery BayPort Townsend, WashingtonAs a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests’ vacations memorable from registration to checkout. Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.
Guest Services Agent - WorldMark The Lake House Travel + Leisure Co.Guest Services Agent - WorldMark The Lake HouseChelan, WashingtonAs a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests’ vacations memorable from registration to checkout. Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.
Full Time Guest Services Agent- WorldMark Deer Harbor Travel + Leisure Co.Full Time Guest Services Agent- WorldMark Deer HarborDeer Harbor, WAHow You'll Shine:** As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout. **We Put the World on Vacation** Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.
Guest Services- The Gorge Amphitheater Live Nation Entertainment IncGuest Services- The Gorge AmphitheaterWA$17.13–$19 / hourHigh School Diploma or equivalent • At least 2 years in Customer Service and communications • Strong strategic thinking and creative problem-solving skills • Excellent verbal, written and interpersonal communication skills • Acute sense of judgment, tact and diplomacy • A strong-sense of teamwork and ability to execute programs • Excellent verbal and written communication skills. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year.
Campground Guest Services - The Gorge Amp. Live Nation Entertainment IncCampground Guest Services - The Gorge Amp.WA$17.13–$20 / hourGreet and assist our guests at the Camp Ticket Kiosk or Guest Services/Camp Box Office windows • Sell tickets for each vehicle entering the campground • Distribute "will call" to patrons on day of show • Coordinate redemption of all promotional tickets (coupons, donation letters, etc.) • Sell and/or distribute upgrade, if available • Examine tickets or passes to verify authenticity, using criteria such as color or date issued • Guide guests to camping sections and provide other instructions or assistance in case of emergency • Maintain order and ensure adherence to safety rules • Direct guest to areas of interest including restrooms, concession stands and first aid/security • Refuse admittance to undesirable persons or persons without tickets or passes • Settle ticketing disputes or help solve other guest concerns • Become knowledgeable of all camping levels and locations • Reconcile cash drawers at end of shift with a supervisor • Other tasks as assigned by the Campground Manager. • High School Diploma or equivalent • Strong strategic thinking and creative problem-solving skills • Excellent verbal, written and interpersonal communication skills • Acute sense of judgment, tact and diplomacy • A strong-sense of teamwork and ability to execute programs • Excellent verbal and written communication skills.
Guest Services - White River Amp. Live Nation Entertainment IncGuest Services - White River Amp.Auburn, WA$20.82–$22 / hourWHAT THIS PERSON WILL BRING: High School Diploma or equivalent Must be 18 years of age At least 2 years in Customer Service and communications Must present unexpired original document(s) establishing identity and authorization to work in the United States A clear pre-employment criminal background check is required Must be comfortable talking with and proactively approaching guests Strong strategic thinking and creative problem-solving skills Excellent verbal, written and interpersonal communication skills Acute sense of judgment, tact and diplomacy A strong sense of teamwork and ability to execute programs Excellent verbal and written communication skills Position requires constant standing, walking and/or climbing stairs for long periods of time, outdoors in all weather conditions. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year.
NewLead, Guest Services - Women & Children's Ministries Seattle's Union Gospel MissionLead, Guest Services - Women & Children's MinistriesSeattle, WAThe Lead, Guest Services collaborates with a staff team to help create a safe, healing welcome center environment for Program Ministries in a Christian residential program. 5. We believe in the present ministry of the Holy Spirit by whom Christ indwells each believer enabling them to live a godly life of obedience as they reach for maturity.
Seasonal Guest Services Representative Ste. Michelle Wine Estates Ltd.Seasonal Guest Services RepresentativeWA$17.13–$20.05 / hourMichelle, 14 Hands, Columbia Crest, Erath, A to Z Wineworks, REX HILL, Intrinsic, Liquid Light, Northstar, and Spring Valley Vineyard, are enjoyed across the U.S. and distributed in over 100 countries. As a Guest Services Representative, you set the tone for the winery experience and will ensure that every guest feels a positive and genuine connection with the winery.
Guest Services Leader Pilot CompanyGuest Services LeaderArlington, WA$19.42–$29.90 / hourPilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins.
Sr. Guest Services Associate Seattle's Union Gospel MissionSr. Guest Services AssociateSeattle, WAGuest Services Associate collaborates with a staff team to help create a safe, healing welcome center environment for Program Ministries in a Christian residential program. 5. We believe in the present ministry of the Holy Spirit by whom Christ indwells each believer enabling them to live a godly life of obedience as they reach for maturity.
Guest Services Team Leader Metropolitan MarketGuest Services Team LeaderWA$29.15–$34 / hourProvides outstanding customer service and readily communicates product information to increase sales and meet revenue goals; uses product information to increase sales and best service customers. The specific programs and options available to any given team member are dependent upon eligibility factors such as position, date of hire, work location, and terms of applicable collective bargaining agreements.
Event Guest Services Staff - Pacific Northwest AEG WorldwideEvent Guest Services Staff - Pacific NorthwestSeattle, WAWe are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Contribute to the team dynamic by assisting coworkers, maintaining the facilities' cleanliness, and helping to develop and maintain a positive work environment.
Guest Services Lead Metropolitan MarketGuest Services LeadSeattle, WAProvides outstanding customer service and readily communicates product information to increase sales and meet revenue goals; uses product information to increase sales and best service customers. The specific programs and options available to any given team member are dependent upon eligibility factors such as position, date of hire, work location, and terms of applicable collective bargaining agreements.
NewGuest Services Team Member Live Nation WorldwideGuest Services Team MemberRidgefield, WashingtonThese businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.
NewGuest Services Associate - WorldMark Birch Bay Travel + Leisure CoGuest Services Associate - WorldMark Birch BayWAHow You'll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout. Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.
Guest Services Agent - WorldMark The Lake House Travel + Leisure CoGuest Services Agent - WorldMark The Lake HouseWAHow You'll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout. Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.
Guest Services Agent - WorldMark Discovery Bay Travel + Leisure CoGuest Services Agent - WorldMark Discovery BayPort Townsend, WAHow You'll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout. Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.
Security Officer - Guest Services Desk Allied UniversalSecurity Officer - Guest Services DeskBothell, WAJoin Allied Universal as a Front Desk officer in a professional location where you will greet visitors, manage access control and badges, monitor activity at the entrance, and respond to security-related concerns with professionalism and care. This role is ideal for someone who enjoys customer service, clear communication, and using technology while supporting a people-first culture built on agility, reliability, innovation, teamwork, and integrity.
Guest Services- The Gorge Amphitheater Live Nation WorldwideGuest Services- The Gorge AmphitheaterGeorge, WashingtonThese businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.
Guest Services Manager - Historic Davidson Hospitality GroupGuest Services Manager - HistoricSpokane, Washington$60,000A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Guest Services Agent Pineapple HospitalityGuest Services AgentSeattle, WAWhat to expect: Here are a few things that will make your days full and rewarding: Completing daily front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and rates and types of available rooms as well as responding to other requests from guests and providing welcome beverage and barista services as needed. In addition to generally spreading joy, youll be ensuring guests are receiving great customer service from the time they exit their cab to entering their room and everything in between.
Campground Guest Services - The Gorge Amp. Live Nation WorldwideCampground Guest Services - The Gorge Amp.George, WashingtonThese businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.
Guest Services Rep Part Time-104020 Extended Stay America IncGuest Services Rep Part Time-104020Tacoma, WAResponsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests.
NewGuest Services Rep Full Time-104010 Extended Stay America IncGuest Services Rep Full Time-104010Bothell, WAResponsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests.
Guest Services - White River Amp. Live Nation WorldwideGuest Services - White River Amp.Auburn, WashingtonThese businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.
Guest Services Associate I (Weekends/Part-Time) - Women & Children's Ministries Seattle's Union Gospel MissionGuest Services Associate I (Weekends/Part-Time) - Women & Children's MinistriesSeattle, WA$20.51–$26.16 / hourAs a Guest Services Associate I, you will collaborate with a staff team to help create a safe, healing welcome center environment for Women & Children's Program Ministries in a Christian residential program. We believe in the present ministry of the Holy Spirit by whom Christ indwells each believer enabling them to live a godly life of obedience as they reach for maturity.
NewGuest Services Supervisor - WorldMark Birch Bay and Blaine Resorts Travel + Leisure Co.Guest Services Supervisor - WorldMark Birch Bay and Blaine ResortsBirch Bay, Washington$21–$23 / hourTravel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. The actual hourly rate of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to experience, education, skills, training, and work location.
Mint Valley Golf Operations Inside/Outside Guest Services City of Longview WAMint Valley Golf Operations Inside/Outside Guest ServicesLongview, WA$17.66–$21.87 / hourPosition Overview: Guest Services will assist with the daily golf operations at Mint Valley Municipal Golf Course including managing and tracking play, protecting and controlling assets, and providing other services to ensure an exceptional golf experience for our clientele. May perform routine custodial and labor work to maintain neat and orderly golf course and building conditions.
Topgolf | Guest Services Associate TopgolfTopgolf | Guest Services AssociateRenton, WashingtonHere's what you'll need to do to thrive in this role: · Ability to remain on your feet and in motion for extended periods throughout the shift, including standing, walking, and moving between the guest services desk and other areas of the venue; this role requires sustained physical stamina to support continuous guest check-in and engagement throughout each shift. You’ll use the game and bay assignment systems to get guests checked in quickly, offer memberships and retail items, assist with golf clubs and equipment, and make sure every guest understands the game and feels genuinely excited to play.