The agent sits on top of a multi-layer parts data model (PartMaster, StockRecord, PhysicalInstance) and is responsible for answering hard inventory questions: when to reorder, how to optimize stock levels across sites, which parts are at risk of stockout, and how to reconcile messy supplier catalogs into a clean parts master. More than 13,000 customers , including Duracell, McDonald's, Shell, DHL and Volvo, use MaintainX to cut unplanned downtime and run better operations, across 13.9 million managed assets and 79.5 million completed work orders.