453 Results for

Guest Services Manager Jobs in Hawaii

Jobs

Honolulu, HI

li>Ensure that all Guest Service Agents follow established guidelines including cash handling, key control and any Sarbanes Oxley guidelines that have been established by operations at Team Headquarters.

Manage day-to-day operations of the Guest Service Department including a daily review of room availability to maximize revenue and occupancy.

7 days ago

Lahaina, HI

As an Owner Services Representative, serves as the primary contact for a set number of unit owners at Maui Kaanapali Villas, providing responsive and professional service that supports long-term owner satisfaction and retention. The role combines owner-facing rental program responsibilities with day-to-day administrative support for the General Manager and Owner Services Manager.

6 days ago

Koloa, HI

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2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

9 days ago

Lahaina, HI

Hourly Rate: $20.00

$20.00/hr + commission + up to $300/week additional training pay* for the first 10 weeks only.

Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

9 days ago

Lahaina, HI

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2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
Verifies that there is regular on-going communication with associates to create awareness of business objectives and expectations, recognizes performance, and produces desired results.

8 days ago

Honolulu, HI

a href="https://nam10.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.highgate.com%2F&data=05%7C02%7Cchristopher.greene%40highgate.com%7C08397daeb6684ca2868a08de13378788%7C3b290724ee0b4b3a88d66a1172257251%7C0%7C0%7C638969326404601996%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=39SvwOkJFT6pAz%2BxFnuPUy4ahrifs1n1OVup9zglLGs%3D&reserved=0" rel="noopener nofollow noreferrer" target="_blank">www.highgate.com. Compensation Type: Yearly Highgate Hotels:

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

6 days ago

Honolulu, HI

li>Develop long term Guest Service goals with an ongoing training/coaching plan including but not limited to the continuance of monthly meetings held with guest service agents and Guest Services Supervisor as well the company wide guest service culture training.

Today

Kapolei, HI

Helps with the General Manager to conduct on-going Front-of-the House staff meetings to provide continuous training and development in the areas of service, suggestive selling and sales techniques for liquor, beer and wine sales, safety, security and sanitation. Job Description

ESSENTIAL TASKS AND RESPONSIBILITIES:

Increases sales in the restaurant by providing the highest levels of uncompromising quality of food, beverage, reception, greeting, seating and service.

1 day ago

Kapolei, HI

$21–$21.25 / hour

p>The Store Manager oversees and is accountable for the total operation of a store ensuring maximum sales and profitability by establishing and maintaining Guest Services and, controlling expenses. The Store Manager is responsible for shrink, merchandising, inventory control, staffing, setup, pack-up and teardown of a seasonal store.

30+ days ago

Kapolei, HI

$18–$18.25 / hour

The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store ensuring maximum sales/profitability by establishing and maintaining Guest Services, developing staff, controlling expenses, shrinkage and all aspects of merchandising and inventory control.

The Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up and teardown of a Seasonal Store.

30+ days ago

Aiea Oahu, HI

$23–$23.25 / hour
Full time

The Store Manager oversees and is accountable for the operation of a store, ensuring maximum sales and profitability through controlling expenses, shrinkage, human resources management as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.

30+ days ago

Hilo, HI

$18–$18.25 / hour
Full time

The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.

30+ days ago

Hilo, HI

$20–$20.25 / hour
Full time

30+ days ago

Honolulu, Hawaii

p>At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. Join our team as a Guest Services Manager, where you will oversee all valet, door, and bell service operations to deliver exceptional guest arrival and departure experiences.

30+ days ago

Kapaa, Hawaii

$55,000–$60,000

A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

30+ days ago

Honolulu, HI

$75,000 / year
Part time

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. Join our team as a Guest Services Manager, where you will oversee all valet, door, and bell service operations to deliver exceptional guest arrival and departure experiences.

30+ days ago

$70,000–$75,000 / year

p>Located on the sun-drenched Kohala Coast, on sacred land marked by royal fishponds, natural lava plains, lush tropical gardens, and alluring beaches, Mauna Lani - meaning "mountain reaching heaven" - is an inspiring spiritual haven, defining a new era of experiential luxury on the Island of Hawaii. A resort for the generations, with contemporary guest rooms, suites, and private residences, CanoeHouse oceanfront dining, three distinct pools, a signature spa and wellness haven, and Kainalu Ocean Sports program, set the tone for transformational experiences and enriching cultural immersion.

9 days ago

Honolulu, HI

$71,600–$79,598 / year

About Us: The Ala Moana Hotel by Mantra is part of the Accor Hotel group that consists of more than 4,900 hotels across 39 global brands in 110 countries. Job Summary: The Guest Services Manager ensures the smooth running of the property whilst on duty, through supervision and coordination of the front office.

30+ days ago

$70,000–$73,000 / year

p>Here''s what you''ll do during a typical day:

Oversee guest services operations: Manage day-to-day operations of all guest services functions, including bell services, luggage storage, package delivery, valet, parking, and related systems to ensure a seamless guest experience.
Located on 40 acres of lush tropical gardens, this Forbes 4-Star, AAA 4-Diamond property is consistently ranked among the world''s best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets.

25 days ago

Honolulu, HI

The Guest Services Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

30+ days ago

Honolulu, HI

The Guest Services Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value.

30+ days ago

Honolulu, HI

p>The Guest Services Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.

30+ days ago

Honolulu, Hawaii

14 days ago

Honolulu, HI

p>The Guest Services Manager Overnight (OEM) is responsible for assisting the Front Office leaders while providing attentive, courteous, and efficient service to all guests, including successfully resolving guest complaints, prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen.

30+ days ago

Honolulu, Hawaii

400 Royal Hawaiian Ave

Honolulu, HI 96815

Overview:

30+ days ago

Honolulu, Hawaii

Overview:

The Guest Services Manager Overnight (OEM) is responsible for assisting the Front Office leaders while providing attentive, courteous, and efficient service to all guests, including successfully resolving guest complaints, prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Location:

Park Shore Waikiki .

30+ days ago

Kapaa, HI

$60,000–$64,000 / year

Ensure that all Guest Service Agents follow established guidelines including cash handling, key control and any Sarbanes Oxley guidelines that have been established by operations at Team Headquarters. Address Guest complaints and inquiries; Direct liaison with Housekeeping and Maintenance department on daily and forecasted occupancy levels and all guest matters.

21 days ago

Honolulu, HI

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.

22 days ago

Honolulu, HI

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30+ days ago

Honolulu, HI

p>The Guest Services Supervisor is responsible for assisting the Guest Services Manager and Assistant Guest Services Manager while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay, while maximizing room revenue and occupancy.

2 days ago

Honolulu, Hawaii

3 days ago

$14–$16 / hour

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Reviews and analyzes various types of reports and data associated with the manager's area(s) of responsibility.

Please note that the Polynesian Cultural Center will not provide relocation or travel expense reimbursements related to this application or hiring process.

13 days ago

Hawaii

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Reviews and analyzes various types of reports and data associated with the manager's area(s) of responsibility.

Performs a diversity of customer service, office, and guest-related duties for the Guest Services manager.

14 days ago

Honolulu, Hawaii

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests.

30+ days ago

Hawaii, HI

X] Selective Service Registration Required for Males 18 Years of Age or Older Born After Dec. 31, 1959[X] Exchange Shopping Privileges and access to MCCS base facilities such as: Gym, Beaches, Pools, Golf Course, Bowling Lanes, Marina Boat & outdoor rental and more! Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with ¿TA¿ stamped in red on front of card.

30+ days ago

p>MSP Application: https://careers.usmc-mccs.org/careers_assets/assets/forms/Spouse-Preference.pdf.

Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.

16 days ago

Honolulu, HI

$19 / hour
Part time

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests.

30+ days ago

Honolulu, HI

$60,000–$65,000 / year

p>Just steps from Waikk, the Hawaii Convention Center is an event destination like none other - a stunning marriage of form and function, open to sky and sun between the shade of terraces and lanais, graced with courtyards, waterfalls and fishponds to create a meetings and convention backdrop that is at once tranquil and invigorating.

Must have the ability to work harmoniously in a team setting exhibiting the "Aloha Spirit" to fellow workers, guests, clients and the community so as to provide exceptional customer service while demonstrating behaviors that reflect the Hawai'i Convention Center's vision, mission statement and values.

30+ days ago

Lahaina, HI

Share Bell Captain - Full Time - Guest Services on LinkedIn Tweet Bell Captain - Full Time - Guest Services Share Bell Captain - Full Time - Guest Services on Facebook Share Bell Captain - Full Time - Guest Services via Email. Previous experience in a hotel bell or guest services role (leadership preferred) Excellent communication and interpersonal skills Strong organizational and multitasking abilities Flexibility in scheduling needs with the ability to work weekdays, weekends and holidays as needed.

30+ days ago

p>Position Summary:

As a key member of the property's golf operations team, the Outside Guest Services team reports to the Assistant Golf Pro and attends to the golf cart fleet and driving range. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization.

17 days ago

Honolulu, Hawaii

p>Just steps from Waikk, the Hawaii Convention Center is an event destination like none other — a stunning marriage of form and function, open to sky and sun between the shade of terraces and lanais, graced with courtyards, waterfalls and fishponds to create a meetings and convention backdrop that is at once tranquil and invigorating.

Must have the ability to work harmoniously in a team setting exhibiting the “Aloha Spirit” to fellow workers, guests, clients and the community so as to provide exceptional customer service while demonstrating behaviors that reflect the Hawai‘i Convention Center’s vision, mission statement and values.

30+ days ago

Honolulu, Hawaii

14 days ago

Kapaa, Hawaii

$30–$30 / hour

A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. Joining the team at Sheraton Kauai Coconut Beach Resort presents a unique opportunity to be part of a luxurious and tropical resort that offers a truly unforgettable experience for both guests and team members alike.

23 days ago

Kapaa, Hawaii

A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. Property Description:

Sheraton Kauai Coconut Beach Resort .

24 days ago

p>The Guest Experience Manager serves as the primary Guest Service Champion for the hotel, with a strong leadership presence during peak guest interaction hours - primarily evenings. The Guest Experience Manager is expected to regularly work the desk, cover shifts as needed, and remain flexible to support first shift, second shift, or Night Audit in the event of call-outs or operational needs.

30+ days ago

Honolulu, HI

$83,000–$108,000 / year

p>HGV offers outstanding Team Member travel discount programs and much more through Perks at Work, exclusive Go Hilton Travel HGV Getaway, and RCI Travel, opening access to discounts at over 1500 brands and resorts.

When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one.

30+ days ago

Honolulu, HI

p>The Guest Experience Manager OEM is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.

13 days ago

Wailea-Makena, HI

$76,000–$84,000 / year

Liaise with other departments to ensure the smooth management of operations, maintaining a close relationship with Housekeeping, Guest Services, and Villa Manager to facilitate an exceptional arrival and departure experience. Nestled on the pristine white sands of Wailea's Polo Beach, this award-winning oceanfront paradise defines quintessential Hawaiian luxury with a state-of-the-art spa, island inspired cuisine and authentic cultural experiences.

30+ days ago

p>• Familiarity with yields management and cost controls; ability to perform job functions with attention to detail, speed and accuracy, prioritize and organize, be a clear thinker, remaining calm and resolving problems using good judgment, follow directions thoroughly, understand guest's service needs, work cohesively with co-workers as part of a team, work with minimal supervision, maintain confidentiality of guest information and pertinent hotel data, ascertain departmental training needs and provide such training, direct performance of staff and follow up with corrections when needed, input and access information in the property management system/computers/point of sales system.

• Must be able to perform job functions with attention to detail, speed, and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest's service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.

30+ days ago

Honolulu, HI

Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.

30+ days ago

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