FULL_TIME

FEED

YEAR

From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. Systems & Network OperationsOversee the day-to-day operation and maintenance of critical infrastructure systems, including:Enterprise networking and wireless infrastructure.

<b style="color:rgb( 0 , 0 , 0 );font-family:'aptos' , , , 'calibri' , 'helvetica' , sans-serif;font-size:16px;font-style:normal;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )">Who We Are:<br style="color:rgb( 0 , 0 , 0 );font-family:'aptos' , , , 'calibri' , 'helvetica' , sans-serif;font-size:16px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )"/>Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community’s most vulnerable—and most resilient—citizens.<br style="color:rgb( 0 , 0 , 0 );font-family:'aptos' , , , 'calibri' , 'helvetica' , sans-serif;font-size:16px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )"/><br style="color:rgb( 0 , 0 , 0 );font-family:'aptos' , , , 'calibri' , 'helvetica' , sans-serif;font-size:16px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )"/>From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face. Summary of Position:  BHCHP is seeking a visionary and collaborative IT Infrastructure Manager to help advance our mission through secure, resilient, and modern technology systems. Reporting to the Chief Information Officer, this role provides leadership in the planning, implementation, and support of BHCHP’s technology infrastructure. The Infrastructure Manager will guide the design of systems that are reliable, scalable, and secure—ensuring our clinical and operational teams can deliver exceptional care. This role requires a thoughtful balance of innovation, cybersecurity, operational reliability, and user-centered design in a healthcare environment where technology is essential to patient care. Key Responsibilities Infrastructure Strategy & Architecture<ul style="margin-bottom:11px"><li style="margin-bottom:11px">Lead the planning, design, and continuous improvement of BHCHP’s IT infrastructure to ensure scalability, resilience, and operational efficiency.</li><li style="margin-bottom:11px">Evaluate and implement new technologies that support BHCHP’s operations, care delivery, and organizational growth.</li><li style="margin-bottom:11px">Establish and maintain standardized hardware, software, and system configurations across the organization.</li></ul>Cybersecurity & Risk Management<ul style="margin-bottom:11px"><li style="margin-bottom:11px">Ensure infrastructure systems support compliance with HIPAA and other healthcare privacy and security standards.</li><li style="margin-bottom:11px">Partner with the CIO to strengthen cybersecurity posture, including network segmentation, endpoint protection, monitoring, and threat detection.</li><li style="margin-bottom:11px">Oversee infrastructure controls that protect sensitive patient and operational data.</li></ul>Systems & Network Operations<ul style="margin-bottom:11px"><li style="margin-bottom:11px">Oversee the day-to-day operation and maintenance of critical infrastructure systems, including:<ul style="list-style-type:circle"><li style="margin-bottom:11px">Enterprise networking and wireless infrastructure</li><li style="margin-bottom:11px">Cloud platforms and virtualization environments</li><li style="margin-bottom:11px">Identity and access management systems</li><li style="margin-bottom:11px">Unified communications and VoIP systems</li><li style="margin-bottom:11px">Remote access technologies</li><li style="margin-bottom:11px">Physical security and facility technology systems</li></ul></li><li style="margin-bottom:11px">Ensure reliable and secure connectivity across multiple clinical sites and remote workforce environments.</li></ul>Business Continuity & Resilience<ul style="margin-bottom:11px"><li style="margin-bottom:11px">Maintain robust backup and recovery systems and regularly evaluate their effectiveness.</li><li style="margin-bottom:11px">Lead infrastructure planning for disaster recovery and business continuity, ensuring critical systems remain available during disruptions.</li><li style="margin-bottom:11px">Conduct testing and improvement of recovery procedures.</li></ul>Leadership & Team Development<ul style="margin-bottom:11px"><li style="margin-bottom:11px">Provide leadership, mentorship, and technical guidance to members of the IT infrastructure team.</li><li style="margin-bottom:11px">Foster a culture of collaboration, accountability, and service excellence.</li><li style="margin-bottom:11px">Support team growth through coaching, training, and skill development.</li></ul>Vendor & Project Management<ul style="margin-bottom:11px"><li style="margin-bottom:11px">Manage relationships with key technology vendors and service providers.</li><li style="margin-bottom:11px">Lead infrastructure components of IT projects, ensuring alignment with organizational priorities and security standards.</li><li style="margin-bottom:11px">Balance innovation with responsible stewardship of organizational resources.</li></ul>Operational Support<ul style="margin-bottom:11px"><li style="margin-bottom:11px">Participate in IT Team on-call rotation duties to support systems outside of normal business hours (1 week approximately every 2 months).</li></ul>Duties and responsibilities may be added, modified, or removed as organizational needs evolve, at the discretion of the Chief Information Officer. Qualifications Education<ul style="margin-bottom:11px"><li style="margin-bottom:11px">Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent professional experience.</li></ul>Experience<ul style="margin-bottom:11px"><li style="margin-bottom:11px">10+ years of progressively responsible technical experience in IT infrastructure engineering or operations.</li><li style="margin-bottom:11px">3+ years of leadership or supervisory experience managing technical staff.</li><li style="margin-bottom:11px">Demonstrated experience designing and supporting enterprise IT infrastructure in complex environments, preferably within healthcare.</li></ul>Technical Expertise Strong working knowledge in areas such as:<ul style="margin-bottom:11px"><li style="margin-bottom:11px">Microsoft ecosystem including Microsoft 365 and identity management</li><li style="margin-bottom:11px">Enterprise networking, including routing, switching, WAN technologies, wireless infrastructure, and network access control</li><li style="margin-bottom:11px">Windows server administration, Active Directory, and enterprise messaging environments</li><li style="margin-bottom:11px">Virtualization and cloud infrastructure</li><li style="margin-bottom:11px">Cybersecurity best practices, including network monitoring, intrusion detection, and vulnerability management</li><li style="margin-bottom:11px">IP telephony / unified communications systems</li><li style="margin-bottom:11px">Secure remote access and distributed workforce support</li></ul>Leadership & Professional Skills<ul style="margin-bottom:11px"><li style="margin-bottom:11px">Proven ability to lead technical teams and infrastructure initiatives.</li><li style="margin-bottom:11px">Strong project management and organizational skills.</li><li style="margin-bottom:11px">Excellent communication skills with the ability to engage technical and non-technical stakeholders.</li><li style="margin-bottom:11px">A collaborative approach and commitment to exceptional internal customer service.</li><li style="margin-bottom:11px">Flexibility and composure when responding to urgent operational or clinical needs.</li></ul> <div class="x_elementToProof" style="border:0px;font-style:normal;font-weight:400;font-size:12pt;line-height:inherit;font-family:'aptos' , , , 'calibri' , 'helvetica' , sans-serif;margin:0px;padding:0px;vertical-align:baseline;color:rgb( 0 , 0 , 0 );letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )">Compensation and Benefits:</div><ul style="color:rgb( 36 , 36 , 36 );font-family:'segoe ui' , '-apple-system' , 'blinkmacsystemfont' , 'roboto' , 'helvetica neue' , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 );margin-bottom:11px"><li class="x_elementToProof" style="font-family:'aptos' , , , 'calibri' , 'helvetica' , sans-serif;font-size:12pt;color:rgb( 0 , 0 , 0 );margin-left:8px"><div style="border:0px;font:inherit;margin:0px;padding:0px;vertical-align:baseline;color:inherit">The compensation approximately ranges from $105,000 - 168,000 annually and increases based on years of experience.</div></li><li class="x_elementToProof" style="font-family:'aptos' , , , 'calibri' , 'helvetica' , sans-serif;font-size:12pt;color:rgb( 0 , 0 , 0 );margin-bottom:11px;margin-left:8px">BHCHP full time employees are eligible for our competitive time off program, health, dental and vision insurance, 403B retirement savings plan, pre-tax MBTA pass program with 40% discount, additional compensation for demonstrated bilingual proficiency and more. Benefits are prorated for part-time employees.</li></ul>Does this amazing opportunity interest you? Then we'd love to hear from you. As an equal opportunity employer, Boston Health Care for the Homeless Program is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to.Please Note: Employment at Boston Health Care for the Homeless is at-will. Boston Health Care for the Homeless does not sponsor work authorization visas.Powered by JazzHR

Boston Health Care for the Homeless Program

IT Infrastructure Manager - Information Technology - Non-Profit Healthcare

Behavioral Health

Best Practices

Bridge Building

Cancer

Case Management

Clinical Trial

Cloud Computing

Coaching

Communication Skills

Communication Systems

Community Health

Computer Maintenance

Computer Science

Computer Security

Continuous Improvement

Customer Support/Service

Data Recovery

Disaster Recovery

Ecosystems

Endpoint Security

HIPAA (Health Insurance Portability and Accountability Act)

Hardware Virtualization

Healthcare

Healthcare Quality

Homeless Services

Identity Data Management

Information Technology & Information Systems

Internet Security

Internet/IP Telephony

Intrusion Detection Systems

Leadership

Management of Information Systems/Technology (MIS)

Mentoring

Microsoft Active Directory

Microsoft Product Family

Microsoft Windows Server

Microsoft Windows System Administration

Multilingual

Network Access Control (NAC)

Network Administration/Management

Network Monitoring

Network Routing

Network Switching

Nonprofit

On Call

Operational Support

Operations Management

Organizational Skills

Patient Care

People Management

Physical Security

Preventive Medicine

Privacy Controls

Procedure Development

Project/Program Management

Remote Access

Retirement Plan

Risk Management

Software Configuration Management

Stewardship

Supplier Relationship Management (SRM)

System Operations

Systems Administration/Management

Systems Analysis

Systems Maintenance

Team Lead/Manager

Team Player

Technical Leadership

Technical Support

Testing

Unified Communications

Vendor/Supplier Relations

Virtualization

Wide Area Network (WAN)

Wireless Communications

partner JazzHR

OTHER

Identify information solutions with and provide solutions in partnership with Collaborate cross-functionally with Customer IT Laboratory Informatics System) and technical teams to co-develop Statements of Work (SOWs) for digital integrations within a customer environment through commercial contracts. To be eligible for employment, applicants must hold a valid driver's license in the state they reside and may not have any prior DUI/DWI convictions or pending DUI/DWI charges or other serious moving violations (unless such a restriction is prohibited by state/local law).

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. This role is part of a high-performing sales team and reports directly to the Regional Sales Director. You will work in close alignment with Automation, Coagulation, and Business Development Specialists, as well as Account Executives, to drive the strategic integration of digital and IT solutions into clinical laboratories. You'll also be partnered with our Healthcare Consulting team to shape customer roadmaps that create real operational and clinical value. Key Responsibilities <ul><li>Identify unmet need and create a broader IT ecosystem of solutions during both virtual and onsite customer engagements. </li><li>Call upon Chief Medical Information Officer (CMIO), Chief Technology Officer (CTO), and Chief Information Officer (CIO), including their teams at SVP, VP and Senior Director level, with target healthcare provider organization. </li><li>Collaborate with cross-functional customer teams to understand business needs, technical environments, and integration requirements. </li><li>Lead the co-development of detailed and actionable Statements of Work (SOWs) for digital integration initiatives. </li><li>Champion Siemens Healthineers' digital and IT portfolio, with every Siemens Healthineers Diagnostics Laboratory Solutions product portfolio to enhance IT capabilities with or without automation. </li><li>Act as a trusted advisor to healthcare organizations, uncovering operational pain points and aligning them with tailored digital solutions. </li><li>Identify information solutions with and provide solutions in partnership with Collaborate cross-functionally with Customer IT Laboratory Informatics System) and technical teams to co-develop Statements of Work (SOWs) for digital integrations within a customer environment through commercial contracts. </li><li>Lead strategy sessions with customers and internal teams to define digital transformation goals and map out scalable solutions. </li><li>Partner with the Healthcare Consulting team to identify optimization opportunities in lab workflows, staffing models, and data management strategies. </li><li>Support the sales team in driving demand for Siemens digital innovations, particularly in areas related to automation, connectivity, and informatics. </li><li>Develop compelling solution proposals and contribute to bid responses and RFPs with input from both sales and technical stakeholders. </li><li>Present complex solutions in a simple, engaging way to technical and non-technical stakeholders including IT, laboratory leadership, and health system executives. </li><li>Collaborate with Customer Success and Implementation teams to ensure seamless post-sale execution and long-term customer satisfaction. </li><li>Maintain accurate records of sales activity, opportunity progress, and customer feedback using CRM tools (e.g., Salesforce). </li><li>Stay current with market trends, competitor activity, and customer expectations to influence digital strategy and commercial positioning. </li><li>Represent Siemens Healthineers at regional and national events, supporting our brand presence and thought leadership in diagnostics and digital health. </li></ul> What You Bring <ul><li>Bachelor's degree in healthcare IT, Biomedical Engineering, Clinical Diagnostics, Business, or related field. </li><li>5+ years of experience in digital healthcare, diagnostic IT, or enterprise software sales in a consultative capacity. </li><li>Familiarity with clinical laboratory operations, LIS systems, and automation workflows. </li><li>Strong strategic thinking, problem-solving, and communication skills, with the ability to navigate complex stakeholder environments. </li><li>Proven experience developing solution proposals and collaborating with cross-functional teams. </li><li>Proficiency in CRM platforms and digital selling tools. </li><li>Willingness to travel within the assigned region as needed. </li></ul> This role is governed by our Fleet Safety Policy. To be eligible for employment, applicants must hold a valid driver's license in the state they reside and may not have any prior DUI/DWI convictions or pending DUI/DWI charges or other serious moving violations (unless such a restriction is prohibited by state/local law). #LI-BH1 Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medica

Siemens Healthcare Diagnostics Inc.

Healthcare Informatics Sales Executive - Eastern Region (New England Area)

Broadbean

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IT Infrastructure Manager - Information Technology - Non-Profit HealthcareBoston Health Care for the Homeless Program

Healthcare Informatics Sales Executive - Eastern Region (New England Area)Siemens Healthcare Diagnostics Inc.

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