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The IT Support Supervisor will oversee specialists responsible for developing, configuring, and delivering application and end-user training while ensuring employees receive a consistent, professional, and high-quality support experience. This role is ideal for a hands-on leader with strong healthcare IT knowledge, training experience, and the ability to support system stability, data accuracy, and compliance in a fast-paced environment.

<p>A healthcare organization is seeking an experienced <strong>IT Support Supervisor</strong> to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on leader with strong healthcare IT knowledge, training experience, and the ability to support system stability, data accuracy, and compliance in a fast-paced environment.</p><p>The IT Support Supervisor will oversee specialists responsible for developing, configuring, and delivering application and end-user training while ensuring employees receive a consistent, professional, and high-quality support experience.</p><h3>Key Responsibilities</h3><ul><li> Lead, coach, and support a remote team of IT training and application support specialists </li><li> Oversee the design, development, and delivery of IT and healthcare application training programs </li><li> Support system stability, application readiness, data integrity, and compliance requirements </li><li> Partner with internal leaders and cross-functional teams to align training and support efforts with organizational needs </li><li> Maintain and improve documentation, workflows, training materials, and support procedures </li><li> Monitor team performance, manage schedules and assignments, and prioritize workloads </li><li> Promote a service-first culture focused on accountability, collaboration, and continuous improvement </li><li> Ensure support activities align with healthcare regulations, privacy standards, and organizational policies </li></ul><h3>Required Qualifications</h3><ul><li> Associate's degree in Clinical Informatics, Computer Science, Business, Information Technology, or a related field<br/><strong>OR</strong></li><li> High school diploma or equivalent plus at least 2 years of IT operations experience </li><li> Active HIPAA compliance credential/training </li><li> Strong working knowledge of IT workflows, healthcare applications, data integrity, and training best practices </li><li> Experience leading teams, managing priorities, and supporting remote employees </li><li> Strong communication, organization, documentation, and problem-solving skills </li><li> Ability to work collaboratively with clinical, operational, and technical teams </li></ul><h3>Preferred Qualifications</h3><ul><li> Prior supervisory or team lead experience in healthcare IT, application support, clinical informatics, or training </li><li> Experience supporting EHR, EMR, practice management, or healthcare-related software systems</li></ul>

Vitalsearchgroup

IT Support Supervisor

Best Practices

Coaching

Communication Skills

Computer Science

Continuous Improvement

Cross-Functional

Customer Service Management

Data Quality

Documentation

Electronic Medical Records

Establish Priorities

HIPAA (Health Insurance Portability and Accountability Act)

Health Informatics

Health Information Technology

Healthcare

Healthcare Software

High School Diploma

Information Technology & Information Systems

Leadership

Medical Record System

Performance Analysis

Privacy Regulations

Problem Solving Skills

Regulatory Compliance

Remote Team Management

Schedule Development

Software Administration

Team Lead/Manager

Team Player

Technical Support

Technical Training

Training Program

Training/Teaching

Manatal

Healthcare IT Jobs in Ridgewood, SC

Healthcare IT Jobs in Ridgewood, SC

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Healthcare IT Jobs in Ridgewood, SC

IT Support Supervisor Vitalsearchgroup

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