Job Description: Education: Required: Degree in any healthcare discipline such as medicine, nursing, informatics or related field - OR - equivalent combination of education and experience Preferred: Master'' degree in Health Informatics Licensure/Certification: Preferred: MA, EMT, LVN, RT, Therapist (OT, ST, PT), Surgical Tech, or any healthcare license or certification Experience: Required: Five (5) years experience in a medical health field; experience supporting operations in an electronic healthcare environment or may have equivalent combination of education and/or experience Preferred: Epic implementation experience. Skills, Knowledge, Abilities: Ability to coordinate multiple projects, Ability to identify/solve complex problems, Ability to prioritize work and responsibilities, Excellent organizational and time management skills, Experience with electronic medical documentation systems and MS Office applications, Knowledge and understanding of related protocols, hardware documentation and systems applications, Written and verbal communication skills.