In this role, you will answer inbound calls in both English and Spanish, understand the reason for each inquiry, document important information, and connect patients with the appropriate Care Coordinator, Nurse Practitioner, Registered Nurse, or department. This position is ideal for someone who communicates with empathy, is fluent in both English and Spanish, remains composed in a fast-paced environment, and finds purpose in making a meaningful difference in a patient’s day and healthcare experience.