Demonstrates customer-focused relations in dealing with customers (e.g., patients, patient representatives, physicians, co-workers, other hospital departments, community and community agencies that are based on mutual support, open communication, trust, respect, and understanding of populations served. Contributes to the overall quality of patient care or other support services provided through cooperation with staffing needs (i.e., acuity/census, schedule changes, floating, low census, on-call, covering absences, covering vacancies.