Tier 2 Customer Support Specialist HealthStream, Inc.Tier 2 Customer Support SpecialistNashville, TN$55,727–$61,996 / yearParticipate on internal cross functional teams to ensure understanding of common customer challenges, collaborate on problem resolution, and share/receive information on product best practices, updates, enhancements, and release planning. The Tier 2 Customer Support Team owns and manages to resolution all cases escalated from Customer Service or through other channels, collaborating as needed with HealthStream cross-functional teams and vendor partners.
NewManager, Contact Center Support Operations (Cx) IntellaTriageManager, Contact Center Support Operations (Cx)Brentwood, TNMaintain an engaged leadership presence, recognize strong performance, address issues promptly, and build leadership depth through development and succession planning. This leader oversees Shift Leaders who coordinate real-time nursing operations and non-clinical agents who assist nurses with administrative tasks, information, follow-up, and issue resolution.
Manager, Nursing Experience (NX), Support Services IntellaTriage, Inc.Manager, Nursing Experience (NX), Support ServicesBrentwood, TNThis leader oversees Shift Leaders who coordinate real-time nursing operations and non-clinical agents who assist nurses with administrative tasks, information, follow-up, and issue resolution. Maintain an engaged leadership presence, recognize strong performance, address issues promptly, and build leadership depth through development and succession planning.
Customer Support Specialist (REMOTE) Rotech Healthcare Inc.Customer Support Specialist (REMOTE)Nashville, TNRemoteWith hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.
IAP Support Specialist Apidel TechnologiesIAP Support SpecialistNashville, TNContractorThe IAP Support Specialist serves as a critical liaison among Ryan White field case managers, TDH partners, healthcare providers, and program vendors to facilitate enrollment, resolve issues, improve communications, and support efficient program operations. This position provides real-time technical assistance and customer support related to IAP enrollment and participation, while helping identify trends, resolve complex cases, and promote consistency across statewide program operations.
Client Support Analyst CereCoreClient Support AnalystNashville, TNDocuments all customer inquiries, reported issues, and resolutions received via phone calls, emails or other alternative streams of input in order to identify, diagnose, and initiate research necessary to resolve customer issues in a timely manner. As a wholly-owned subsidiary of HCA Healthcare, we are committed to bringing the expertise we have gained as operators to deliver IT services that emphatically address the needs of health systems across the United States.
Tier 1 Customer Support Specialist I HealthStream, Inc.Tier 1 Customer Support Specialist INashville, TN$19.46–$20.67 / hourOur shared vision is to enhance the quality of healthcare by empowering the people who deliver care - a commitment we have upheld for over 30 years through providing innovative solutions and driving constant growth. Provide phone, email, and chat support; working closely with customers and with internal teams to efficiently resolve any issues that may come up.
NX Compliance Operations Associate IntellaTriageNX Compliance Operations AssociateBrentwood, TNmaintaining accurate documentation, assisting with compliance workflows, supporting audits and. All part-time and full-time employees accumulate PTO, based on the number of hours worked (per year).
Administrative Services Assistant LanceSoft IncAdministrative Services AssistantNashville, TN$22.22 / hourThe IAP Support Specialist serves as a critical liaison among Ryan White field case managers, TDH partners, healthcare providers, and program vendors to facilitate enrollment, resolve issues, improve communications, and support efficient program operations. This position provides real-time technical assistance and customer support related to IAP enrollment and participation, while helping identify trends, resolve complex cases, and promote consistency across statewide program operations.
Remote Medical Biller SYDIERA Healthcare StaffingRemote Medical BillerNashville, TennesseeRemoteThis role supports healthcare providers by helping manage insurance claims, patient billing, coding processes, and revenue cycle operations. Previous medical billing, medical coding, healthcare administration, or customer service experience is a plus but not required.
Call Center Operator - Hybrid HCL Global Systems Inc.Call Center Operator - HybridNashville, Tennessee, TNThe IAP Support Specialist serves as a critical liaison among Ryan White field case managers, TDH partners, healthcare providers, and program vendors to facilitate enrollment, resolve issues, improve communications, and support efficient program operations. This position provides real-time technical assistance and customer support related to IAP enrollment and participation, while helping identify trends, resolve complex cases, and promote consistency across statewide program operations.
Call Center Operator Syntricate Technologies IncCall Center OperatorNashville, TNThe IAP Support Specialist serves as a critical liaison among Ryan White field case managers, TDH partners, healthcare providers, and program vendors to facilitate enrollment, resolve issues, improve communications, and support efficient program operations. This position provides real-time technical assistance and customer support related to IAP enrollment and participation, while helping identify trends, resolve complex cases, and promote consistency across statewide program operations.
Call Center Operator Expedite Talent SolutionsCall Center OperatorNashville, TNThe IAP Support Specialist serves as a critical liaison among Ryan White field case managers, TDH partners, healthcare providers, and program vendors to facilitate enrollment, resolve issues, improve communications, and support efficient program operations. This position provides real-time technical assistance and customer support related to IAP enrollment and participation, while helping identify trends, resolve complex cases, and promote consistency across statewide program operations.
Program Manager, Preventive Cardiology Houston Methodist HospitalProgram Manager, Preventive CardiologyTNHouston Methodist Research Institute supports research programs and infrastructure that enable faculty across the system to bring new scientific discoveries to patients as rapidly as possible through the full cycle of a cure from conceptual bench research, to prototyping and development, to clinical trials and FDA approval. Assists in leading the development of outreach and communications strategies and plans, including assessing needs and opportunities and developing strategies and implementation plans relating to all external outreach, marketing, and communications within the scope of the role.
Customer Service Specialist WEX IncCustomer Service SpecialistTNYou will be assigned to support one of the following call centers based on business needs: WEX Health (Benefits): Supporting participants with HSA, FSA, HRA, and Medicare Advantage products. This role is responsible for answering inbound inquiries regarding account maintenance, billing, and technical support through multiple channels, including phone and email.
NX Workforce Management Associate IntellaTriageNX Workforce Management AssociateBrentwood, TNThis role directly contributes to operational excellence, clinician engagement, and the scalability of the NX model as IntellaTriage continues to grow. All part-time and full-time employees accumulate PTO, based on the number of hours worked (per year).
Call Center Operator IMCS Group IncCall Center OperatorNashville, TNThe IAP Support Specialist serves as a critical liaison among Ryan White field case managers, TDH partners, healthcare providers, and program vendors to facilitate enrollment, resolve issues, improve communications, and support efficient program operations. Company Description: IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs.
Spanish Bilingual Certified Pharmacy Technician - Refill & Medication Adherence Shields Health SolutionsSpanish Bilingual Certified Pharmacy Technician - Refill & Medication AdherenceNashville, TNRemotePatient Engagement Specialist, Pharmacy Technician, Certified Pharmacy Technician, CPhT, Specialty Pharmacy Careers, Pharmacy Customer Service Representative, Medication Refill Specialist, Remote Pharmacy Technician, Pharmacy Claims Adjudication, Medication Adherence, Healthcare Customer Service, Patient Care Coordinator, Specialty Pharmacy Jobs, Bilingual Pharmacy Technician, Remote Healthcare Careers, Prescription Refill Coordinator, Pharmacy Operations, Healthcare Support Specialist. Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms.
Call Center Operator Generis Tek Inc.Call Center OperatorNashville, TNThe IAP Support Specialist serves as a critical liaison among Ryan White field case managers, TDH partners, healthcare providers, and program vendors to facilitate enrollment, resolve issues, improve communications, and support efficient program operations. This position provides real-time technical assistance and customer support related to IAP enrollment and participation, while helping identify trends, resolve complex cases, and promote consistency across statewide program operations.
HCA - Project Manager II CereCoreHCA - Project Manager IINashville, TNThis role requires strong organizational skills, effective collaboration with stakeholders, and proactive project management to ensure successful delivery within scope, timeline, and budget. The Project Manager will assist in project coordination, support system implementation efforts, and facilitate communication across teams to ensure a smooth transition throughout each phase.