Desktop Support Technician II TekSynap CorpDesktop Support Technician IIWashington, DC$61,000–$70,000 / yearMore senior candidates will also be able to provide advanced technical support for escalated issues, lead complex troubleshooting tasks, mentor Tier I and Tier II Junior technicians, and support on-site technical operations requiring advanced knowledge and system expertise. We are seeking highly motivated and experienced Tier II Desktop Support Technicians to join our team supporting our Customer in Washington, D.C. TekSynap provides the client with IT Support Staffing to augment their existing teams.
Technical Operations Specialist Rune TechnologiesTechnical Operations SpecialistArlington, VirginiaYou will support Rune’s Mission Success organization by helping test new software releases, prepare deployment packages, train users, collect product feedback, and assist with software and hardware deployments at customer sites. Our flagship product is TyrOS, an AI-enabled logistics command and control platform that gives commanders a single, real-time operating picture of their sustainment fight, from inventory and distribution to medical and operational planning, even in degraded and contested environments.
Branch Coordinator WillScot CorporationBranch CoordinatorManassas, VA$32.95–$46.15 / hourIndividual rates are based on a variety of factors such as degrees or certifications, skill-level and years of experience, and include considerations such as expected overtime and variable compensation pay such as bonus or commission. Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, skills, or physical abilities required.
System Engineer NtivaSystem EngineerBethesda, MD$75,000–$90,000 / yearThis includes following Ntiva's IT User and Security Policies that include but are not limited to password-protecting all equipment, keeping confidential and proprietary documents secure, refraining from using public Wi-Fi, having adequate arrangements in place to avoid significant interruptions from caregiving responsibilities during work hours (except in emergency situations with manager approval). You will deliver scheduled onsite support, address recurring and ad hoc technical issues, and drive continuous improvement through project involvement/support, trend analysis, problem management, and clear documentation.
Sr. Desktop Technician GUNNISON CONSULTING GROUP INCSr. Desktop TechnicianWashington, DC$60,000–$64,500 / yearPerform advanced troubleshooting across enterprise desktop and network environments Lead technical projects, system upgrades, and deployments Develop and maintain project management documentation Serve as a Subject Matter Expert (SME) for IT systems and initiatives Provide mentorship and guidance to junior technicians Support specialized software applications (e.g., GIS, AutoCAD) Coordinate with stakeholders to ensure successful project delivery Assist in process improvement and operational efficiency initiatives Requirements Associate degree or equivalent combination of education and experience Minimum of 4 years of related technical experience Strong experience supporting enterprise desktop environments and infrastructure Advanced knowledge of Microsoft operating systems and office applications Ability to develop project documentation and lead initiatives Demonstrated ability to work independently without guidance Experience leading projects and coordinating technical teams Some managerial experience supporting teams of 5+ staff Must be a U.S. Citizen Must have the ability to obtain and maintain a government security clearance The salary range for this position depends upon multiple factors including location, the individual's knowledge, skills, competencies, and experience, and contract-specific budget constraints and organizational requirements. This role provides end-user computing support across enterprise environments, including desktops, laptops, mobile devices, and network infrastructure.
ACE ASD Shift Supervisor Aretec Group IncACE ASD Shift SupervisorAshburn, VAAretec is seeking an ACE ASD Shift Supervisor to provide real‑time supervisory oversight for the ACE Account Service Desk (ASD) under the Customs and Border Protection (CBP) Technology Service Desk (TSD). The ideal candidate brings strong supervisory experience, customer service leadership, and familiarity with ACE or trade‑focused support environments.
Systems Administrator ValidaTek IncSystems AdministratorWashington, DCMinimum of three (3) years of experience supporting IT operations or providing IT-related customer service in large-scale, multi-disciplinary technology environments involving virtual servers and cloud-based services. Our commitment to quality and performance optimization is the reason why our IT Service Projects and New Development Projects have been appraised at CMMI Maturity Level 5, positioning us as one of a handful of elite companies to receive the highest form of third-party validation.
System Administrator with TS/SCI Full Scope Polygraph Clearance 3M ConsultancySystem Administrator with TS/SCI Full Scope Polygraph ClearanceBaltimore, MarylandConfigures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Helpdesk Support Tech(Federal Exp.) 22nd Century Technologies, Inc. (TSCTI)Helpdesk Support Tech(Federal Exp.)Washington, DC$24–$36 / hourContractorFull timeThe ideal candidate will have strong troubleshooting skills, excellent customer service, and experience supporting Windows, macOS, mobile devices, and Microsoft 365 technologies. We're seeking an experienced IT Help Desk / Desktop Support Technician to provide technical support in a fast-paced enterprise environment.
Tier 2 Help Desk/ System Administrator Cyber Defense TechnologiesTier 2 Help Desk/ System AdministratorChantilly, VirginiaResponsibilities: Perform desktop and helpdesk and client onsite support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruption. Work within a defined Change Management process by suggesting new and existing IT infrastructure changes, plan hardware and software upgrades, uplift existing documentation, etc.
Help Desk Manager Integral Consulting Services IncHelp Desk ManagerTysons Corner, VAPlan and implement the appropriate IT capacity (Resource Capacity Management, Service Capacity Management, and Business Capacity Management) while helping ensure that information & technology services achieve expected levels of performance. The Help Desk Manager is responsible for overseeing help desk operations and ensuring customer satisfaction for the Defense Nuclear Facilities Safety Board (DNFSB).
Senior Systems Administrator / Help Desk Engineer Ennoble FirstSenior Systems Administrator / Help Desk EngineerGaithersburg, MDAs a trusted technical expert, you will support both cloud and on-premises environments, provide advanced systems administration and end-user support, and collaborate with software engineers, DevSecOps specialists, cybersecurity professionals, and customer stakeholders to maintain reliable operations and continuously improve the user experience. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Journeyman IT Help Desk Specialist Bailey Information TechnologyJourneyman IT Help Desk SpecialistWashingtonInstall, configure, troubleshoot, and maintain employee hardware, software, and peripherals across Windows and macOS environments, including patches, firmware updates, and Zero Trust / Defense-in-Depth security configurations. Diagnose and resolve complex issues — MFA failures, identity anomalies, network connectivity problems, endpoint irregularities — using independent judgment to identify root cause.
Help Desk Specialist Chase Brexton Health Services IncHelp Desk SpecialistBaltimore, MDo Setup equipment and access (including network and pertinent application access) for employee use, performing proper installation of hardware (including printing and faxing), operating systems and application software. Tasks at this level may be completed without high levels of system access, and problems at this level may usually be easily replicated and solved through the use of support tools or available documentation.
Help Desk Coordinator Black Bear Technology SolutionsHelp Desk CoordinatorMarylandThese roles utilize ITIL best practices and ServiceNow to ensure ticket queues are efficiently managed and service level agreements are met. This position supports seamless IT operations and contributes to improved user experiences across supported environments.
Unclassified Help Desk Manager - Top Secret clearance GD Information TechnologyUnclassified Help Desk Manager - Top Secret clearanceWashingtonTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. GDIT has an amazing opportunity for a Unclassified Help Desk Manager to provide world-class IT support to our prestigious clientele at the highest levels of the federal government in the heart of our nation’s capital.
Senior Help Desk Polar IT ServicesSenior Help DeskElkridge, MarylandA minimum of seven (7) years of experience in an enterprise IT environment supporting computer hardware, software, and/or enterprise applications. A minimum of three (3) years of experience supporting Lan, Switching, and Wireless Access Points (WAP) or related.
NewHelp Desk Technician - Mid-Level & Senior-Level (2 Openings) ActioNet IncHelp Desk Technician - Mid-Level & Senior-Level (2 Openings)Washington, DCActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security and IT Managed Services. Senior-Level Help Desk Technician (Level IV): Minimum of six (6) years of experience utilizing product information, knowledge bases, or solution databases to research, troubleshoot, and deliver technical solutions.
NewHelp Desk Specialist Indigo IT LLCHelp Desk SpecialistWashington, DCThe Help Desk Specialist serves as a member of an enterprise Information Technology Help Desk staff providing technical expertise and effective customer service to ensure the prompt identification, prioritization, logging, tracking, and resolution of Service Incidents and Requests. Provide full ownership of tickets assigned to the Help Desk, including creating, updating, escalating (when appropriate), tracking, auditing, reporting, resolution, problem triage, end user-authorized closure, and troubleshooting on incidents, work orders, and problem tickets.
Service Desk Engineer Ardent Management ConsultingService Desk EngineerWashington, DCPosition Description: Ardent is seeking a Service Desk Engineer to design, implement, and maintain technical controls to reduce the risk of unauthorized initial discovery and lateral movement, malicious credential use and defense evasion, and persistence via machine key and related system-abuse techniques within CBO's environment. Engineer and maintain operating system and application patching, version control, and lifecycle management for supported applications, ensuring delivery through approved mechanisms such as a company application store, Microsoft Intune, or Group Policy Objects (GPO) based on user role and access level.