33 Results for

Help Desk Jobs in Agawam, MA

Jobs

Hadley, MA16 days ago

Full-time
Employee

NuAxis Innovations is seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced environment supporting mission-critical operations. Our technologists have always gone the extra mile to help our federal clients succeed.

Hartford, CT14 days ago

Full-time
Employee

Qualifications: Fluent in Spanish and English (spoken and written) — requiredPrevious experience in a front desk, receptionist, administrative assistant, or office support role preferredStrong customer service and communication skills with a professional demeanorComfortable handling high call volumes and interacting with visitors throughout the dayProficiency in Microsoft Office Suite, including Outlook, Word, and ExcelAbility to multitask, stay organized, and manage competing prioritiesStrong attention to detail and ability to maintain confidentialityExperience within education, healthcare, nonprofit, or mission-driven organizations preferred. Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs.

Hartford, CT30+ days ago

A primary focus of this candidate will be receiving forms for agency staff, verifying completeness, making necessary changes to system administration and proper retention of the forms. We currently need a Help Desk Technician to provide level one technical support and to process agency user forms for user moves, adds and changes.

New!

Hadley, MAToday

Full-time

Experience supporting the Microsoft operating system environment and web/networked computing environments (Windows Server and Desktop, MS Exchange, Active Directory, Linux/UNIX etc.) . Prior experience with help desk ticketing systems and service desk management tools (i.e., Remedy, ServiceNow, Connectwise, Autotask, N-central, Kaseya, etc.) is required .

Hartford, CT30+ days ago

$13.50–$19.80 Per Hour

They are the first point of contact for all service requests needing support for technical/IT issues involving desktop, laptop or network services from local personnel or from employees using remote network access. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It!

Amherst, MA24 days ago

$15.45–$20.15 Per Hour
Full-time

Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives.

Northampton, MA30+ days ago

$15.45–$20.15 Per Hour
Part-time

Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.

Newington, CT30+ days ago

$18–$20 Per Hour

Call potential & current members for various reasons such as promotions, account issues, follow-ups, and scheduling. Answer telephones, respond to inquiries, take messages, screen and direct phone calls in a professional manner.

North Hatfield, MA30+ days ago

$16–$18

You'll help manage daily check-ins, answer inquiries, handle reservations, and support the overall customer experience. We're looking for friendly, reliable, and somewhat tech-savvy team players who are passionate about sports, fitness, and excellent service.

New!

West Hartford, ConnecticutToday

Join Allied Universal as a Front Desk Professional in a dynamic retail location, where you will greet visitors, manage access, monitor activity from a stationary post, and support a welcoming environment through strong communication and customer service. Support daily front desk operations by answering phones, providing directions, documenting visitor and incident information, and helping to deter unauthorized access or disruptive activity.

Northampton, MA30+ days ago

$15.45–$20.15 Per Hour

Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.

Brookfield, Massachusetts30+ days ago

$25–$29 Per Hour

This position is a blend of traditional desktop support, system analysis, and crucial operational involvement, including assisting with specialized, high-stakes tasks like building pumps for aircraft components. The IT Support Specialist is a critical, hands-on role responsible for ensuring the seamless operation of our IT infrastructure and providing direct technical support to our team members at our Brookfield, MA location.

Chicopee, Massachusetts30+ days ago

$20–$25 Per Hour

Our expertise spans four core technology domains—Network Modernization, Hybrid Cloud, Cybersecurity, and Enterprise IT—empowering our clients with cutting-edge solutions tailored to their evolving needs. With over 50 years of experience, Tyto Athene proudly support Defense, Intelligence, Space, National Security, Civilian, Health, and Public Safety clients across the United States and worldwide.

New!

Hartford, CT3 days ago

$19.57–$23 Per Hour

This role is responsible for troubleshooting printer issues, responding to customer support requests, managing printer hardware and consumables inventory, supporting printer installations, and ensuring service requests are resolved quickly, accurately, and professionally. Seeking a Print Management First Responder to provide daily support for network and workstation printers in a healthcare environment.

Glastonbury, CT30+ days ago

Remote

Lead complex projects, collaborating with field engineering team to complete cloud migration projects (taking ownership of the remote portion of the project work) . - Advanced understanding of networking concepts (managed switches), virtualization (VMware & Hyper-V), Windows Server OS, firewalls, and VoIP systems .

West Springfield, MA30+ days ago

This role goes far beyond basic helpdesk tasks — one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. AMG Tech Support is seeking skilled, driven technicians to support our growing national client base.

Windsor Locks, CT30+ days ago

$21.43–$22.86 Per Hour
Full-time

May perform routine installs, moves, adds, and changes as part of a directed team, including: Complex desktop and laptop break fix work Whole unit replacement Simple desktop printer fixes Load software with a script General Job Information: Candidate will be taking PC hardware break fix calls at various locations. Title: Field Engineer Location: WINDSOR LOCKS, CT 06096 Duration: 12 Months Pay Rate: $21.43 - $22.86/ hour on W2 Note: Weekly Mileage: 250 350 Miles Candidate(s) are NOT paid to drive to and from work.

Springfield, MA30+ days ago

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Lead cross-functional planning and execution of projects aligned with the HR strategy and including, process design, functional requirements, data management, testing, and production operations and support design.

Hartford, CT15 days ago

$40–$45 Per Hour

Ther Office of Early Childhood is seeking a Application Support Analyst to provide end-user support, assist technical analysts, and support ongoing enhancements to our current portals built on the Salesforce platform. · Successful fulfillment of support responsibilities, timely response to user-reported issues, accurate documentation, effective communication with technical analysts, and positive feedback from businessstakeholders.

New!

Hartford, CT1 day ago

$25.78–$37.27 Per Hour

The role owns complex incidents and service requests, performing deep diagnostics across hardware, operating systems, productivity and collaboration tools, and line-of-business applications while coordinating with higher-tier teams to drive resolution and meet service-level commitments. Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience.

Hartford, CT30+ days ago

The Army PPB BOS program is seeking a User Support Specialist to provide Tier 1 user support for PPB BOS applications, ensuring end users can effectively access and use cPROBE applications and analytical tools. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.

Hartford, CT15 days ago

Purpose: Ther Office of Early Childhood is seeking a Application Support Analyst to provide end-user support, assist technical analysts, and support ongoing enhancements to our current portals built on the Salesforce platform. Scope of Work: The Contractor will provide day-to-day technical support for end users of the Salesforce-based portals, troubleshoot issues, validate enhancements, and assist in feature rollout activities.

Northampton, MA14 days ago

Full-time

Job Description: Job Title: EUC IT Desktop Support Technician Job Type & Location: Onsite || 5 days a week (40 hrs/week) || Northampton, UK Job Requirements: Technical Minimum 3 years of strong experience providing IT Infrastructure field support which includes troubleshooting hardware, software, and operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements. Smart hand support for peripheral and networking hardware, including, but not limited to monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, multi-port data termination panels all under 'Smart Hands' capability.

Hartford, Connecticut, CT15 days ago

Farmington, CT30+ days ago

Part-time

Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC’s, desktops, laptops, tablets and printers. Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.

Torrington, CT7 days ago

The Application Enablement & Support Analyst reports to the Special Projects Manager and works closely with department leaders, subject matter experts, and IT team to support business applications, user training, and technology initiatives across the organization. Manage vendor relationships, software updates, QA/testing, and end-user support for systems including Sysdyne and ERPLY POS.

Hartford, CT14 days ago

$55–$60 Per Hour
Contractor

Ther Office of Early Childhood is seeking a Application Support Analyst to provide end-user support, assist technical analysts, and support ongoing enhancements to our current portals built on the Salesforce platform. This role will also support the delivery and rollout of a new Single-Entry Portal, working closely with business stakeholders, developers, analysts, and agile teams.

Hartford, CT19 days ago

Full-time

PREFERRED EXPERIENCE : Basic understanding of TCP/IP, DHCP, and DNSTroubleshooting LAN/WAN connectivity issuesBasic understanding of Software-Defined Networking (SDN), network virtualization and centralized controlFamiliarity with basic firewall operations, managing security rulesVPN setup and troubleshootingDesktop, laptop, and mobile device troubleshootingMicrosoft 365 (Outlook, Word, Excel, Teams, OneDrive)Experience with ticketing or helpdesk management systemsAbility to document and track issues efficientlyBasic understanding of antivirus/antimalware toolsFamiliarity with MFA (multi-factor authentication) systemsFamiliarity with asset management and inventory systemsPERFORMANCE APTITUDES (KNOWLEDGE, SKILLS, AND ABILITIES)Data Utilization: Requires the ability to evaluate, audit, deduce, and/or assess data and/or information using established criteria. Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication and division; ability to calculate decimals and percentages; may include ability to perform mathematical operations with fractions; may include ability to compute discount, interest, profit and loss, ratio and proportion; and may include ability to calculate surface areas, volumes, weights, and measures.

Farmington, Connecticut30+ days ago

This role is responsible for overseeing IT hardware deployment and lifecycle management, supporting end users through onboarding and day-to-day operations, and continuously improving IT processes that support clinical and administrative staff. The ideal candidate understands the importance of reliability, security, and responsiveness in a healthcare setting and brings a strong process-driven and service-oriented approach.

Agawam, Massachusetts30+ days ago

Assisting with hardware setup: Helping users set up and configure hardware like printers and computers. Password resets: Helping users reset their passwords for various systems and applications.

Northampton, MA30+ days ago

$56,000–$60,000 Per Year

This individual will work on Unifi networking deployments, access control installations, camera systems, endpoint staging and deployment, and full-site technology buildouts. Lead technology buildouts for new ServiceNet program locations — networking, access control, cameras, endpoints, and peripherals.

New Britain, CT30+ days ago

Remote

Full-time

As part of the Connecticut State Colleges & Universities (CSCU) system, Charter Oak State College, the state’s only public, online, degree-granting institution, provides affordable, diverse, and alternative opportunities for adults to earn undergraduate and graduate degrees and certificates. Infrastructure and Systems Administration: Provide strategic leadership for Infrastructure Technology Services (ITS), responsible for data center operations, networking, device management, virtualization, and enterprise tools (e.g., Microsoft 365, Adobe).

Springfield, MA30+ days ago

$43.08–$49.52 Per Hour

American Registry of MRI Tech - American Registry of Magnetic Resonance Imaging TechnologistsAmerican Registry of Magnetic Resonance Imaging Technologists, Radiography - American Registry of Radiologic TechnologistAmerican Registry of Radiologic Technologist, Radiologic Technologist - State of MassachusettsState of Massachusetts, Radiology Technician-CT - OtherOther. We are the community's major referral hospital, and we provide a wide range of services, including: + Cancer care (https://www.baystatehealth.org/services/cancer).

Resume Resources

Free Resume Templates Free Resume Builder

Get noticed by top employers!

Upload your resume to let employers know you're open to Help Desk job opportunities. Plus, receive relevant job recommendations in your inbox.

Create A Free Account

Help Desk Jobs in Agawam, MA

Help Desk Support Technician Company Confidential

Front Desk Office Assistant Company Confidential

Help Desk Analyst Lancesoft

IT Help Desk Technician Paragus Strategic IT

Service Desk Tech I CompuCom

Patient Service/Front Desk Coordinator MyEyeDr.

Patient Service/Front Desk Coordinator Part Time MyEyeDr.

Front Desk Big Sky Fitness

Front Desk Welcome Staff Hatfield Rally House

Security Officer Front Desk Attendant Allied Universal

Patient Service/Front Desk Coordinator Part Time MyEyeDr Inc

IT Support Specialist Manufacturing Inc

Desktop Support Technician Level II Tyto Athene, LLC

Printer Support Technician Metasys Technologies

Escalation/Project Engineer - Hybrid J. Morrissey

Now Hiring IT and Telecom Field Technicians HARDY INDUSTRIES

Field Engineer 4 LanceSoft Inc

Test Req - Do Not Apply WH Maximus

Application Support Analyst Generis Tek Inc.

Customer Service Representative, Senior ASM Research, An Accenture Federal Services Company

User Support Specialist Serco

Application Support Analyst Expedite Talent Solutions

IT Desktop Support Engineer Sky System Inc

Application Support Analyst - Hybrid HCL Global Systems Inc.

Customer Service Engineer Worldwide TechServices LLC

Application Enablement & Support Analyst - Torrington O&G Industries Inc

Application Support Analyst Nleague Services Inc

Helpdesk Coordinator MDC

IT Director Pennant Services

IT Helpdesk Technician Manufacturing Inc

IT Projects Engineer ServiceNet

Associate Vice President & Chief Information Officer Charter Oak State College

3D Technologist Baystate Health

Resume Resources