IT Service Technician Govcio LLCIT Service TechnicianSeattle, WA$25.50 / hourOther specific duties include the following: Provide on-call support by identifying, researching and resolving technical problems received via the ServiceNow ticketing system. Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems.
Help Desk Support MV TransportationHelp Desk SupportKent, Washington$37.80–$40.95 / hourFull timeResponsible for supporting local technologies related to transit operations, such as; Mobile Data Terminals (MDT)/in-vehicle tablets, installation and configuration of DriverMate application installs, MDM rollouts on Android Devices, Administration of MDM application and rollouts. Healthcare Benefits: PPO Medical, Medical HSA, Prescription, Dental, Vision (spouse and dependent children), Telemedicine, FSA, Life, AD&D, Group Accident, LTD, STD, EAP, Critical Illness, Hospital Indemnity, Substance Abuse Professionals programming .
IT Help Desk Support - Level I (MSP) K2 StaffingIT Help Desk Support - Level I (MSP)Renton, WashingtonA successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor specific hardware and software. Qualifications & Requirements 2+ years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, Helpdesk Representative; IT Service Desk; IT user support
IT Help Desk Support MV Transportation IncIT Help Desk SupportKent, WA$37.80–$40.95 / hourHealthcare Benefits: PPO Medical, Medical HSA, Prescription, Dental, Vision (spouse and dependent children), Telemedicine, FSA, Life, AD&D, Group Accident, LTD, STD, EAP, Critical Illness, Hospital Indemnity, Substance Abuse Professionals programming. Other Compensation: $1,000.00 Driver referral bonus ($500.00 upon training completion and $500.00 upon completion of probationary period); $1,000.00 Mechanic referral bonus ($500.00 upon training completion and $500.00 upon completion of probationary period).
Help Desk Specialist (Gov't Tech) SikichHelp Desk Specialist (Gov't Tech)Columbia, WashingtonProvide end-user technical assistance via instant messaging, video and audio conferencing, telephone, email, desktop sharing, and desk-side service for resolving IT service-related needs and issues to the user’s complete satisfaction. Sikich CPA LLC is a licensed CPA firm that provides audit and attest services to its clients, and Sikich LLC and its subsidiaries provide tax and business advisory services to its clients.
IT Help Desk Support - Level III - MSP K2 StaffingIT Help Desk Support - Level III - MSPBellevue, WashingtonDuties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Qualifications & Requirements Minimum of 5 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
Help Desk Tier I KCUHelp Desk Tier IBremerton, WashingtonThis includes receiving, prioritizing, documenting, and actively resolving end-user help requests and escalating incidents when considered appropriate and necessary to maintain SLA expectations. Provide first contact support of incoming requests to the service desk via telephone, web portal, email, and chat to ensure courteous, timely, and effective resolution of end-user issues.
NewHelp Desk Technician I – End User Support Allen InstituteHelp Desk Technician I – End User SupportSeattle, WA$54,250–$66,450 / yearWe connect teams, steward resources, and build strong systems that give our accelerators the stability and flexibility to pursue ambitious questions, collaborate across disciplines, and share their work openly. Provide timely Tier 1 Help Desk support for the Windows, Mac, and Linux environments to Allen Institute end users.
Tech Services - Help Desk Technician Renton School District 403Tech Services - Help Desk TechnicianRenton, WAJOB DESCRIPTION POSITION: Help Desk Technician for Technology Services REPORTS TO: Director of Customer Services UNIT CLASSIFICATION: Renton Technical Professional Association (RPTA) This 260-day position serves as the district-wide Technology Services phone and ticket based technical support specialist. Centrally manage district-wide key inventory systems and processes for the customer service team to drive efficiency and accuracy, including completing technical central inventory analysis audits and leading technical inventory improvement processes.
Help Desk Technician Kelley CreateHelp Desk TechnicianBothell, WAThe Help Desk Technician is primarily responsible for providing helpdesk support for client end users, which may include onsite or remote diagnosis and repair, performing planned system maintenance on client networks, and troubleshooting support requests and systems analysis, including consulting with users, to determine hardware, software, or system functional specifications. Support requests may entail tier I/II issues related to active directory management, line of business applications, routing/switching, server and network hardware, or their associated services and roles.
Help Desk Specialist I Healthpoint LtdHelp Desk Specialist IRenton, WA$22.50–$32.41 / hourHealthPoint is a community-based, community-supported and community-governed network of non-profit health centers dedicated to providing expert, high-quality care to all who need it, regardless of circumstances. Demonstrate a commitment to the mission, core values and goals of HealthPoint and its healthcare delivery including the ability to integrate values of integrity, wisdom, creativity, cooperation, responsibility and respect into appropriate programs and services.
Senior IT Help Desk Analyst Greenpoint Technologies IncSenior IT Help Desk AnalystBothell, WA$56,000–$77,000 / yearEmployees working on programs subject to International Traffic in Arms Regulations must qualify as a US Person which is defined as a US Citizen, a Permanent Resident who does not work for a foreign company/foreign government/foreign governmental agency or organization, or a political asylee for legal compliance purposes. Contributes to a positive work environment through professional, productive communication and effective working relationships, while delivering consistent, responsive, and high-quality customer experience in all interactions with customers, clients, co-workers, and management.
Help Desk Specialist I HealthPoint CareersHelp Desk Specialist IRenton, WashingtonHealthPoint is a community-based, community-supported and community-governed network of non-profit health centers dedicated to providing expert, high-quality care to all who need it, regardless of circumstances. Demonstrate a commitment to the mission, core values and goals of HealthPoint and its healthcare delivery including the ability to integrate values of integrity, wisdom, creativity, cooperation, responsibility and respect into appropriate programs and services.
Help Desk Technician Addison GroupHelp Desk TechnicianBellevue, Washington$30–$40 / hourUtilizing existing and creating new Internal and external knowledge base documents to assist with ticket resolution. A general understanding of Office applications, DHCP, DNS, and TCP/IP, and wireless networking, as well as how to troubleshoot them.
Help Desk Specialist I HealthPointHelp Desk Specialist IRenton, WA$22.50–$32.41 / hourHealthPoint is a community-based, community-supported and community-governed network of non-profit health centers dedicated to providing expert, high-quality care to all who need it, regardless of circumstances. Demonstrate a commitment to the mission, core values and goals of HealthPoint and its healthcare delivery including the ability to integrate values of integrity, wisdom, creativity, cooperation, responsibility and respect into appropriate programs and services.
Help Desk Specialist Zp Group LlcHelp Desk SpecialistRedmond, WAZachary Piper Solutions is seeking a Helpdesk Support Specialist to support a mission-focused organization delivering secure IT and infrastructure services within the federal intelligence and defense space. The Helpdesk Support Specialist will provide Tier 1 technical support, hardware troubleshooting, and ticket management to ensure reliable, 24x7 IT operations.
Service Desk Technician L2 Milestone Technologies IncService Desk Technician L2Bellevue, WALead in ticket processes and provides coaching for other technicians when workflow deficiencies are identified Have deep understanding of defined team metrics, such as backlog, aging, effectiveness; this technician then takes actions based on the current trends in service. We pride ourselves on hiring bright, driven, enthusiastic Help Desk Technicians that have experience in supporting in primarily PC environments but can also handle a Mac equally well.
Cloud Service Desk Representative- 3629927 CTCCloud Service Desk Representative- 3629927Columbia, WashingtonWith offices in Washington DC and San Diego, CA, CTC is a leading technology company providing lifecycle IT, data analytics, cloud managed hosting services, agile software development, DevOps, Test Automation, Cyber Security, and infrastructure solutions. Monitor endpoint compliance status, authentication activity, device enrollment, network access, and endpoint telemetry to help determine which users and devices are connected to the network and what activity is occurring.
Service Desk Analyst Lighthouse Document Technologies IncService Desk AnalystBellevue, WA$48,472–$64,630 / yearTypically requires 1 to 3 yrs of experience servicing/troubleshooting desktops, laptops, printers, mobile devices and other peripherals. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location, or other relevant factors.
Manager, IT Service Desk Brooks SportsManager, IT Service DeskSeattle, WA$117,244–$175,918 / yearYou will lead and oversee all Service Desk elements - incidents and requests with a focus on first contact resolution, managing staffing (including an outsourced Tier 1 Service Desk) to meet ever changing workflow needs, operational reporting, employee relations, site-based support and maintenance, inventory and asset management, and onboarding/offboarding employee technology support. You will leverage data and analytics to evaluate service and identify continuous improvement opportunities, drive innovation through automation and AI agents, and shift the organization from reactive support to incident prevention and an improved end-user experience.