51 Results for

Help Desk Jobs in Cleveland, OH

Jobs

Euclid, OH18 days ago

$28–$29 Per Hour
Full-time
Employee

Requirements • 2–5 years of experience in IT support or helpdesk roles • Strong troubleshooting skills and a customer service mindset • Solid understanding of computers and software • Basic knowledge of networking concepts (entry-level is acceptable) • Experience with IT helpdesk/ticketing systems • Ability to train end-users effectively • Strong communication and interpersonal skills • Experience documenting procedures and technical stepsVaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs.

Cleveland, OHIO30+ days ago

Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory . MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) .

Cleveland, OH30+ days ago

$40,000–$55,000 Per Year

Answering, evaluating, and prioritizing incoming telephone, voice mail, e-mail, and in-person requests for assistance from clients experiencing problems with hardware, software, networking, server and other computer-related technologies. An Excellent Communicator - Our clients see our Help Desk Support Technicians as an extension of their own team, and we need you to be able to talk to them on their terms, and have them not only understand you, but hopefully hang on your every word (and follow your lead).

Twinsburg, OH30 days ago

$17–$20 Per Hour

The ideal candidate will have basic to intermediate IT troubleshooting skills , strong customer service abilities, and experience supporting hardware, software, and retail or enterprise technology environments. We are seeking motivated IT Field / Helpdesk Support Technicians to support technology deployments, troubleshooting, and hardware installations across multiple client environments.

Highland Heights, OH7 days ago

The Help Desk Technician I provides first-level technical support to end users, serving as the initial point of contact for IT-related issues and requests. This role focuses on troubleshooting and resolving routine hardware, software, and access issues while delivering excellent customer service.

North Olmsted, OH30+ days ago

You'll play a vital role in supporting daily operations by providing excellent customer service, managing appointments, and ensuring smooth front-office workflows. If you're eager to start a rewarding career as a in North Olmsted, apply today or contact our recruiting team to learn more.

Cleveland, OH24 days ago

Expect to collaborate with a supportive team, enhancing your problem-solving and communication skills as you contribute to our mission of making a difference in the community. Demonstrating excellent organizational and multitasking skills will also be important, as you will manage various responsibilities simultaneously while maintaining a professional demeanor in a fast-paced environment.

Parma, OH26 days ago

Part-time

Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.

Chardon, OH18 days ago

Full-time

Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives.

New!

Solon, Ohio5 days ago

$14–$17.50 Per Hour

As the friendly face of our swim school, you will be guiding parents through lesson enrollments, supporting swim instructors, and helping kids feel excited every time they walk in. A place where fun meets purpose - You will work with a passionate team dedicated to helping kids learn life-saving skills in a safe and upbeat environment.

Cleveland, OH30+ days ago

As a Front Desk & Treat Shop Associate, you’ll be the first point of contact for our guests, helping them feel welcomed and cared for while supporting hotel operations. Hands-on role with opportunities to assist in multiple areas, from guest services to Treat Shop operations.

Solon, OH30+ days ago

This is not a passive receptionist role — we are seeking someone who is proactive, personable, and motivated to help grow the business through exceptional guest experiences and sales performance. Spa Lavender is seeking a friendly, polished, organized, and sales-driven Front Desk Sales Associate to serve as the first and last impression for our guests.

New!

Warrensville Heights, OH1 day ago

$20–$23 Per Hour

We are a family-owned chiropractic practice led by Dr. LaMar D.C. and Dr. Valerie Hunter D.C. Our team provides drug-free healthcare solutions tailored to each patient's unique needs. If you're the kind of person who loves meeting new people, brings great energy to the room, and can make anyone feel welcome, we want to hear from you.

New!

Solon, Ohio4 days ago

Join Allied Universal as a Front Desk professional in a dynamic food and beverage location, where you will greet visitors, manage access, support security-related procedures, and deliver outstanding customer service. In this welcoming, people-first role, you will represent a caring team that values reliability, innovation, and integrity while helping to create a professional and responsive front desk experience for everyone who enters the site.

Cleveland, OH17 days ago

At Soul Space, we believe that true hospitality comes from a deep understanding of our guests' needs and desires, and we are seeking individuals who are passionate about creating memorable moments and connections. Join us at Soul Space as a Front Desk Agent - Hospitality Liaison, where you will be the welcoming face and voice of our establishment, responsible for providing our guests with an exceptional experience from the moment they arrive.

New!

Cleveland, Ohio5 days ago

Join Allied Universal at a dynamic food and beverage location as an Access Control Officer, where you will monitor entry points, verify credentials, manage visitor access, and support daily security-related operations with professionalism and care. Conduct regular and random patrols of entrances, production-adjacent areas, parking areas, and the perimeter to help to deter unauthorized access and support security-related operations.

New!

Middleburg Heights, Ohio5 days ago

Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care. Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments.

New!

Parma, OH5 days ago

Remote

Full-time

We’re seeking ambitious, growth-driven professionals who are ready to step into leadership, develop high-performing teams, and make a lasting impact—all within a supportive, mentorship-focused environment. Our team works with pre-qualified clients, focusing on customer service, needs analysis, and providing solutions that genuinely help.

Cleveland, OH30+ days ago

Full-time

The Westin Cleveland is a stunning 484 room hotel located in the heart of downtown Cleveland, around the corner from the Rock and Roll Hall of Fame, Great Lakes Science Center and Cleveland Convention Center. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.

Cleveland, OH30+ days ago

You have been selected to play an integral role in providing an exceptional experience for our members and guests, and in doing so, contribute to the overall success of the company. Our Member Services Team provides the first impression of who we are to anyone who enters our space and is there to greet, acknowledge, and assist all members and guests.

Bedford, OH27 days ago

This position focuses on Level 1 desktop support, device deployment, and user assistance, with escalation paths to senior technicians as needed. End-User SupportProvide first-level support for desktops, laptops, monitors, printers, and peripherals.

Cleveland, Ohio30+ days ago

$19–$26 Per Hour

The Desktop Support Technician is part of the Teir II team responsible for supporting a multitude of IT related issues that range from desktops, laptops, network, telecom, video conferencing, VoIP, mobility and server or infrastructure problems. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations.

Cleveland, OH30+ days ago

The Technical Support Specialist will help ensure the performance and stability of essential systems and tools, while identifying opportunities to improve processes, automate solutions, and enhance user experience. The corporate group works across all sectors of Brookfield's real estate business - including housing, logistics, hospitality, office, and retail - collaborating with our best-in-class asset managers.

Cleveland, OH30+ days ago

$185,000–$232,000 Per Year

The Director of IT Infrastructure & End-User Services is a senior leadership role that is responsible for the strategy, security, availability, and day-to-day operation of the organization's technology infrastructure and end-user support services across a multi-office environment. Owns end-user computing service delivery, including device deployment and support, endpoint configuration and patching, break/fix, platform hardening, software distribution, and coordination of equipment.

New!

Cleveland, OHToday

This role supports internal users with account access, healthcare applications, EMR/EHR systems, email, VPN, connectivity, and basic hardware/software issues in a HIPAA-regulated environment. This person should be comfortable supporting both clinical and non-clinical staff, documenting issues clearly, and working in a fast-paced healthcare environment where privacy, accuracy, and responsiveness are important.#J-18808-Ljbffr.

Westlake, OH30+ days ago

Join us the DataServ/xFact as our next Design Engineer, working with our Sales and Design Engineer Teams to design leading solutions for our customers throughout Ohio. Five years' experience in the design, implementation and/or management of IT systems including networking, wireless, telephony and server systems.

Beachwood, OH13 days ago

$45,000–$55,000 Per Year

Manage system monitor alerts and end-user service requests to ensure courteous, timely, and effective resolution of service issues, according to respective Service Level Agreements (SLA). Strong interpersonal skills, positive mentality, and ability to change tasks rapidly—as a service business, we expect the unexpected to disrupt our plans.

Chagrin Falls, OH30+ days ago

Key responsibilities include administering and maintaining on-premises and/or cloud-based servers, designing and supporting system architectures, and ensuring high availability, performance, and reliability of core services. You will play a lead role in strengthening the organization’s security posture by maintaining PCI compliance and advancing security best practices, including responding to security incidents and supporting security awareness initiatives.

Westlake, OH30+ days ago

Approximately 80% of projects support K–12 environments, offering stable projects, long-term customer relationships, and meaningful community impact. Five years experience in the design, implementation and/or management of IT systems including networking, wireless, telephony and server systems.

Twinsburg, OH30+ days ago

$170,000–$200,000 Per Year

This role is ideal for a hands‑on IT leader who has led ERP implementations (SAP strongly preferred), managed mid‑sized teams, and enjoys wearing multiple hats in a process‑driven, continuous‑improvement culture. This is a newly created, high‑impact leadership role with ownership of IT operations today and responsibility for guiding a large‑scale ERP consolidation and modernization initiative.

CLEVELAND, Ohio30+ days ago

Remote

$40,000–$50,000

The Tier 1 Technical Support Specialist provides first-level support to customers or internal users by troubleshooting, diagnosing, and resolving technical issues. As the front line of support, the Tier 1 Specialist is responsible for handling basic technical queries, escalating more complex problems, and ensuring a positive support experience for end-users.

Beachwood, OH30+ days ago

In this role, you’ll work alongside senior engineers to troubleshoot a wide range of end-user environments, support business-critical systems, and gain the hands-on technical experience that helps build a long-term IT career. Ashton Solutions is a fast-growing MSP supporting businesses across Northeastern Ohio, and we’re looking for an IT Support Technicianto join our collaborative team.

Brookpark, OH18 days ago

$22–$24 Per Hour

KEY COMPETENCIES • Ability to effectively balance multiple tasks • Strong interpersonal skills with ability to interact with a diverse range of individuals • Effective problem solving and decision making • Excellent writing, speaking and presentation skills • Proven team building skills • Embraces creativity and positive change • Consistently demonstrates integrity and ethics. The Deliver Coordinator /Customer Service Support Specialist Tier I serves the company’s customers by providing product and service information and resolving product and service problems.

Middleburg Heights, OH7 days ago

Part-time

Possess a strong desire to work as a team while providing exceptional customer support with a high focus on incident resolution and attention to detail. Research, document, and outline technical concerns, edit changes and other conflicts as they arise.

Burton, Ohio30+ days ago

Stow, OH30+ days ago

For over 75 years, SPIROL has supported industries including automotive, aerospace, hand and power tools, and green energy by providing engineered components that help hold the world together. We are looking for an experienced IT Service Manager who values exceptional service, responsiveness, and continuous improvement to join our team.

New!

Bedford, Ohio5 days ago

Employment with ABARTA Coca-Cola Beverages, LLC is contingent on a pre-employment background check which may include drug screening, driving records (including minor moving violations) and will be evaluated according to ABARTA Coca-Cola Beverages, LLC guidelines to determine eligibility for this position. Summary:The IT Support Analyst provides Tier 1 (Service Desk) and Tier 2 (Desktop/Field Support) services for ABARTA Coca-Cola distribution centers across Pennsylvania, Ohio, and West Virginia.

Cleveland, OH30+ days ago

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Lead cross-functional planning and execution of projects aligned with the HR strategy and including, process design, functional requirements, data management, testing, and production operations and support design.

New!

Cleveland, OHToday

Performs a full range of services including customer training, equipment and workflow observation, and solution presentation for improved methods. Possesses excellent customer service skills including ability to present new concepts and follow-up to ensure approved concepts are implemented and maintained.

Cleveland, Ohio30+ days ago

Other specific duties include the following: Provide on-call support by identifying, researching and resolving technical problems received via the ServiceNow ticketing system. Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems.

Aurora, Ohio27 days ago

$24–$34 Per Hour

Since 1989, RoviSys has served large and small clients in a variety of industries and built a quality reputation focused on independent solutions and customer satisfaction. We are seeking a Human Resources Generalist who will primarily support core HR functions while gradually expanding into HRIS and process improvement initiatives.

Cleveland, OH30+ days ago

Reads prescriber orders, customer orders, work orders and shipping orders to determine items to be moved, gathered, or distributed. Our Customer Service department is a fast-paced, high-energy environment, you’ll find yourself challenged and required to use critical thinking every day through a variety of in-person, email and phone conversations.

New!

Cleveland, OH1 day ago

Full-time

We're seeking a seasoned IT professional who not only sees the bigger picture but also exhibits a genuine commitment to service – someone who willingly goes above and beyond to ensure exceptional service delivery, whether it's resolving technical issues or aiding colleagues and clients alike. Join our dynamic team as an T2 MSP Technician, where you'll be in charge of escalations from our junior helpdesk team members and provide advanced technical support to our valued MSP clients.

New!

Cleveland, OH1 day ago

$69,000–$89,000 Per Year

Configures, administers, and maintains physical network infrastructure and core network services (SD-WAN, DNS, DHCP, BGP/OSPF, VLANs, and ACLs), including firewalls, switches, wireless access points, and routers. Manages, configures, and maintains IT infrastructure hardware, cloud, and software, including but not limited to Active Directory/GPOs, network infrastructure, VMware and HyperV clusters, Microsoft 365, and other infrastructure applications such as Config management, Monitoring, NPS, VPN, RDP, etc.

North Olmsted, OH30+ days ago

Part-time

Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC’s, desktops, laptops, tablets and printers. The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment.

Cleveland, OH30+ days ago

Full-time

From desktop to server, network, and telecommunications solutions, we're trusted partners dedicated to helping businesses achieve their goals while optimizing IT investments and minimizing costs. In this role, you’ll provide onsite service, assist with service team projects, cover support tickets, and occasionally help with larger projects.

Twinsburg, Ohio30+ days ago

Qualifications: Applicant must have a minimum of two years’ experience in customer/client services, call center, help desk, or other applicable service related industries. Must be proactive in your approach to managing customer interactions, customer expectations, and be able to work within the organization to provide the customer win-win solutions.

Richfield, Ohio30+ days ago

May provide assistance concerning the use of deskside tools including hardware, software, printing, hardware/software installation, electronic mail, operating systems, network issues, web support, telecom, and general technical troubleshooting. 1. *Configure and install personal computer hardware and software as assigned including new PC setup, reconfiguration of existing PCs, hardware and software troubleshooting, PC inventory management and proper disposal of obsolete deskside equipment per company policies and procedures.

Cleveland, OH30+ days ago

Remote

$80,000–$125,000 Per Year

The Distribution Sales Manager (DSM) is a customer-facing, regionally assigned sales and technical support role focused on enabling revenue growth through electrical interconnect product knowledge, distributor branch engagement, and field sales activity. The ideal candidate blends strong technical understanding of Molex industrial and electrical products with consultative selling skills and the ability to influence distributor branch teams and end users.

Cleveland, Ohio11 days ago

$125,000–$155,000 Per Year

Overview: The Director of Operations is responsible for overseeing all functions of managing and executing nationwide for janitorial and environmental services operations for multiple facilities (Ex:Commercial Spaces, Education, and more) . We believe all employees, regardless of position, age, race, religion, beliefs, socioeconomic background, or gender, should work in an environment where they are safe, respected, and treated fairly, with their viewpoints, thoughts, and ideas encouraged and embraced.

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Help Desk Jobs in Cleveland, OH

Desktop Support Company Confidential

IT Help Desk Support - Level II K2 Staffing

Help Desk IT Technical Support Specialist Tier 1 Confidential Company

Helpdesk Support Technician Software Galaxy Systems, LLC

Help Desk Technician I Park Place Technologies LLC

Front Desk Medical Receptionist 836376 Stivers

Front Desk Clerk EDEN Inc

Patient Service/Front Desk Coordinator Part Time MyEyeDr.

Patient Service/Front Desk Coordinator MyEyeDr.

Front Desk Associate - Solon, OH Emler Swim School

Front desk Agent Tru by Hilton Midtown - Cleveland, Ohio

Front Desk Sale Associate SPA LAVENDER LLC

Front Desk Receptionist Hunter Wellness Center

Security Officer Front Desk Allied Universal

Front Desk Associate Soul Space

Security Officer Credential Desk Allied Universal

Front Desk Coordinator Refresh Dental

Online Desk Agent - Entry Level Globe Life AIL - Lisa Russel

Front Desk Agent Merritt Hospitality, LLC d/b/a HEI Hotels & Resorts

Front Desk Associate Browns Fit

Junior Desktop Support Technician MCPC

Desktop Support Technician I AmTrust Financial Services, Inc.

Technical Support Specialist Brookfield Residential Properties ULC

Director of IT Infrastructure & End User Services Benesch Law

IT Support Specialist Vitalsearchgroup

IT Network Design Engineer DataServ Integrations, LLC

Service Coordinator PeopleSharp

IT Systems Administrator Truth For Life

Network & Infrastructure Solutions Design Engineer DataServ Integrations, LLC

IT Director Judge Group

Tier 1 Technical Support Specialist Kloud9 IT, Inc.

IT Support Technician PeopleSharp

Delivery Coordinator I MCPC

Application Support Call Center Representative Quadax, Inc.

Director of IT HEXPOL

Information Technology (IT) Service Manager SPIROL Shim Division

IT Support Analyst ABARTA Coca-Cola Beverages

Test Req - Do Not Apply WH Maximus

Pursue Your Passion with Purpose MDA Edge

IT Service Technician Govcio LLC

HR Generalist RoviSys

Customer Service Specialist Pediatric Home Service

T2 MSP Technician MSP Hire, Inc.

Infrastructure Administrator Benesch Law

Customer Service Engineer Worldwide TechServices LLC

MSP Helpdesk Technician MSP Hire, Inc.

CUSTOMER PROCESSING SPECIALIST Great Day Improvements: A Family of Brands

IT Technical Support Specialist Snap On

Distribution Sales Manager Koch Inc

Janitorial Regional Director of Operations Healthcare Services Group, Inc.

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