Help Desk Analyst Alpha Baking Co., Inc.Help Desk AnalystChicago, ILTechnical Support: Diagnose and resolve hardware, software, and network issues by providing step-by-step guidance, troubleshooting techniques, and effective problem-solving strategies. Issue Tracking: Utilize a ticketing system to log and track all reported issues, ensuring accurate documentation of the problem, resolution steps, and communication history.
Tier I Technical Support HeartlandTier I Technical SupportMcHenry, ILFull timeCreate and maintain documentation, including troubleshooting tips, customer/Internal FAQ's, resolutions to common issues to build knowledge base for customer portal, escalating cases as needed within process guidelines, and continued education within Heartland helpdesk syllabus. At least one year of experience working as a helpdesk agent, including: creating and managing incident (issue) problem tickets, using problem tracking software and knowledge base to analyze and resolve customer problem tickets.
Lead ECLM Analyst- Ironclad Medline IndustriesLead ECLM Analyst- IroncladNorthbrook, IL$116,000–$174,000 / yearFull timeFocus on building partnerships with cross division teams to promote collaboration and build effective solutions that span across multiple business units. The Business Systems Analyst Lead role will support discovery workshops with our business stakeholders and document technical specifications and designs in an agile Environment.
Front Desk Davis DermatologyFront DeskElmhurst, ILFull timeWelcome and help process and enter into system both new and follow up patients as they arrive. Also process and schedule patients and take payment from patients as they leave.
NewIT Help Desk Tier 1-2 CFSIT Help Desk Tier 1-2Romeoville, IL$45,000–$55,000 / yearConduct basic troubleshooting of local area networks (LANs), wide area networks (WANs), and Internet systems. Set up equipment for employee use, performing or ensuring proper installation of cable, operating systems, and appropriate software.
Help Desk Technician Leeco Steel LLCHelp Desk TechnicianLisle, ILJob Summary: The Help Desk Technician serves as the first point of contact for IT support, assisting employees with hardware, software, and network-related issues. This role requires strong troubleshooting skills, excellent customer service, and the ability to work both independently and as part of a team.
IT Assistant / Help Desk (Entry Level) ACTS BrandIT Assistant / Help Desk (Entry Level)Des Plaines, IllinoisACTS-Aviation Security, Inc. is a wholly owned subsidiary of the international security company ICTS Europe and specializes in the provision of security solutions and services; primarily focused on catering, aircraft and cargo screening. The Information Technology Assistant / Helpdesk will assist and aide the IT Manager in all matters related to the internal and external security, support and management of the organization’s information systems.
Help Desk Technician (Tier 1-2) Lyra Technology GroupHelp Desk Technician (Tier 1-2)Lisle, IllinoisIdentify potential improvement or upgrade opportunities (hardware, network, security, ISP, Microsoft 365, etc.) and communicate them to the appropriate Account Manager or Field Team member. Working knowledge of Microsoft 365 administration (Exchange Online, SharePoint, Entra, Security/Admin Centers); Teams administration preferred.
Tier 1 Help Desk / Application Support Specialist Alert IT SolutionsTier 1 Help Desk / Application Support SpecialistDowners Grove, IllinoisThe LLCS system is a Salesforce-based cloud platform integrated with Okta, used by IDPH staff and licensed long-term care facilities across Illinois to manage licensing, compliance, and facility information. Alert IT Solutions Inc. is seeking a Tier 1 Help Desk / Application Support Specialist to support the Illinois Department of Public Health (IDPH) on the Long-Term Care Licensing System (LLCS) project.
Help Desk StratAcuity Staffing Partners IncHelp DeskNaperville, IL$20–$21 / hourIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.
Technology Assistant-Help Desk (10 Month) Township High School District 214Technology Assistant-Help Desk (10 Month)Mount Prospect, ILGENERAL RESPONSIBILITIES: This position involves overseeing and supporting building and district technology systems and hardware; assisting the Technology Services Supervisor in supporting, troubleshooting, maintaining hardware and software inventory, and related tasks. POSITION EXPECTATIONS: Supports the overall technical operations of the school and district including the overall technology infrastructure (hardware/software) and classrooms by, but not limited to: installing and upgrading various types of equipment and software.
Technology Assistant-Help Desk (12 Month) Township High School District 214Technology Assistant-Help Desk (12 Month)ILGENERAL RESPONSIBILITIES: This position involves overseeing and supporting building and district technology systems and hardware; assisting the Technology Services Supervisor in supporting, troubleshooting, maintaining hardware and software inventory, and related tasks. POSITION EXPECTATIONS: Supports the overall technical operations of the school and district including the overall technology infrastructure (hardware/software) and classrooms by, but not limited to: installing and upgrading various types of equipment and software.
Help Desk Technician I Willdan Group IncHelp Desk Technician IOak Brook, ILThe Help Desk Technician I provides first-level technical support to end users across the organization, ensuring a high level of customer service, quick response times, and efficient issue resolution. The ideal candidate is detail-oriented, customer-focused, works well independently and within a team, and is eager to develop their technical skillset while contributing to service improvement initiatives.
Help Desk Specialist Dealer eProcessHelp Desk SpecialistLisle, ILFull timeKey responsibilities include resolving daily tickets and tasks, proactively following up with internal and external personnel, and continuously expanding industry knowledge. The ideal candidate brings at least two years of experience with the technologies listed below, whether gained through self-teaching, a degree (BS or BA), or a boot camp.
Help Desk TalentBridgeHelp DeskSchaumburg, IL$50,000–$55,000 / yearThe IT Help Desk Associate supports daily technology operations for the Company by providing technical assistance, troubleshooting end-user issues, and maintaining system reliability. The position requires strong technical troubleshooting skills, customer support capabilities, and the ability to minimize operational disruptions across business systems.
Service Desk Support Specialist Silver Cross HospitalService Desk Support SpecialistIL$20.33–$25.41 / hourThe final pay rate offered may be more than the posted range based on several factors including but not limited to: licensure, certifications, work experience, education, knowledge, demonstrated abilities, internal equity, market data, and more. Essential Duties and Responsibilities: Required Qualifications: Ability to troubleshoot hardware/software malfunctions over the phone and email including the use of remote desktop sharing application.
Senior Service Desk Specialist Consumer Credit UnionSenior Service Desk SpecialistLake Forest, IL$50,758–$76,138 / yearConsumers Credit Union provides eligible employees an opportunity to participate in our medical (High Deductible, HMO and PPO), dental, vision, spending accounts, short-term disability, long-term disability, life insurance and other plans effective date of hire. As a Senior Service Desk Specialist, you'll be the go-to expert for hardware and software support-providing hands-on troubleshooting, coaching teammates, and ensuring our technology environment stays secure, stable, and efficient.
IT Service Desk Engineer Impact NetworkingIT Service Desk EngineerLake Forest, Illinois3+ years of working experience as a NOC Technician, NOC Engineer, IT Support Engineer, Network Support Engineer, Systems Administrator, Network Administrator, IT Administrator, IT Specialist, Network Technician, Service Desk Engineer, Service Desk Analyst, etc. Certain positions within Impact may involve access to information, technology, software, or technical data that is subject to U.S. export control laws and regulations, including the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR).
IT Service Desk Analyst Impact NetworkingIT Service Desk AnalystLake Forest, IllinoisThis role uses ticketing systems to document incidents, follow up to confirm resolution, identify recurring disruptions, and support onboarding of new clients and users, with a strong focus on learning new technologies and helping ensure client environments remain secure and running optimally. The IT Service Desk Analyst provides remote technical assistance and support to contracted customers, delivering excellent customer service while troubleshooting and resolving hardware, software, and end-user technology issues.
Patient Service/Front Desk Coordinator MyEyeDr.Patient Service/Front Desk CoordinatorHinsdale, IL$15–$19.25 / hourFull timeOur trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives.
Patient Service/Front Desk Coordinator Part Time MyEyeDr.Patient Service/Front Desk Coordinator Part TimePlainfield, IL$15–$19.25 / hourPart timeOur trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
Front Desk Supervisor Davidson Hospitality GroupFront Desk SupervisorOak Brook, Illinois$22.75 / hourA trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
NewHospitality Desk Associate Midtown Athletic ClubsHospitality Desk AssociateDeerfield, IllinoisOur Hospitality Associates set the tone for the experience of each member and guests through warm greetings, genuine goodbyes, resolving questions or issues accurately and quickly and creating memorable, lasting moments during each visit. A Midtown Hospitality Associate plays a key role in delivering on our promise to inspire others to transform their lives.
NewPart Time Hospitality Desk Associate Midtown Athletic ClubsPart Time Hospitality Desk AssociateDeerfield, IllinoisOur Hospitality Associates set the tone for the experience of each member and guests through warm greetings, genuine goodbyes, resolving questions or issues accurately and quickly and creating memorable, lasting moments during each visit. A Midtown Hospitality Associate plays a key role in delivering on our promise to inspire others to transform their lives.
Front Desk Associate Ocular PartnersFront Desk AssociateOrland Park, Illinois$17.50–$18.50 / hourFull timeFor more information related to our benefits offered, please follow the link to our benefits page: https://www.eyesouthpartners.com/careers/employee-benefits/ (If the link does not work for you, please copy and paste it into your browser). The Front Office Associate may answer multiple phone lines, schedule appointments, assist in processing medical records requests, enter patient demographic and insurance information, and accept patient payments.
Desk Clerk Northwestern UniversityDesk ClerkEvanston, IL$21–$22.18 / hourNorthwestern University's Residential Services focuses on the needs of residents and fosters conditions for them to experience meaningful engagement, develop a sense of social belonging, help educate about and support well-being, develop agency in the residential experience, and champion a welcoming community. This includes answering the telephone on the HOME Phone Line, greeting residents who come into the building, answering questions, identifying and analyzing the residents' housing-related problems, and directing them appropriately.
Medical Front Desk Receptionist MAVA HEALTHCARE SYSTEM LLCMedical Front Desk ReceptionistDowners Grove, ILAs a Front Desk Receptionist, you will be preparing for each patient visit by preparing charts and pulling notes before their arrival, providing routine support alongside nurses and medical staff, and assisting with keeping track of tests and lab reporting to ensure everything arrives on time and the patient is kept informed on their condition and care. The psychiatric team is board-certified psychiatrists who collaborate with the psychiatric nurse practitioners and physician assistants.
Front Desk Agent Davidson Hospitality GroupFront Desk AgentOak Brook, Illinois$20.65 / hourA trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Dental Front Desk Coordinator Experienced Eaglesoft Required North Shore Small Family OfficeDental Front Desk Coordinator Experienced Eaglesoft RequiredHighland Park, ILOur established OON/FFS dental office is looking for a knowledgeable and experienced Front Desk Coordinator who understands the dental field and can help create a smooth, welcoming experience for our patients. If you are experienced in dental front office work and confident using Eaglesoft, we would love to hear from you.
Service Desk Analyst I VomelaService Desk Analyst IElk Grove Village, Illinois$50,000–$60,000Microsoft Windows 10/11, macOS, Active Directory/Entra ID, o365, MFA/SSO, iOS/Android, Dell, VPN, RMM, EDM, MDM, TCP/IP, DNS, Chrome, Teams/Zoom, ITSM/ITIL best practices. Technical knowledge and experience with desktop hardware and operating systems, networking basics, desk and mobile phones, software installation/configuration/troubleshooting.
Front Desk Engineer, Fire Johnson Controls International PlcFront Desk Engineer, FireArlington Heights, IL$89,000–$122,000 / yearEngage in pre-sales design, cost development, applications engineering, product selection, specification interpretation, subcontractor RFP generation, proposal development, and project risk management. Collaborating with engineers across regions, you will drive sales success and influence strategic sales planning, ensuring our client engagements are of the highest technical quality and effectiveness.
Front Desk Supervisor White Lodging Services CorporationFront Desk SupervisorBedford Park, IL$18.90–$21 / hourWhether you're an experienced front desk agent ready to step into supervision, a guest services professional looking for your first hotel leadership role, or someone searching for front desk supervisor jobs at a premium hotel company, White Lodging is the place to grow. This is an entry-level hotel leadership role for a hospitality professional who is ready to take the next step — supervising a front desk team, owning shift operations, and delivering the exceptional guest experience that defines a premium hotel stay.
Front Desk Attendant Fitness Formula Clubs (FFC)Front Desk AttendantOak Park, ILField all member questions, concerns, and complaints; Provide additional support to the Membership Experience Manager as needed. You’ll also join a compassionate and diverse team that prides itself on building relationships and creating value by helping others.
Front Desk Representative (Non-Seasonal) Goldfish Swim School - PlainfieldFront Desk Representative (Non-Seasonal)Plainfield, ILOur proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
Front Desk/Customer Service Associate Learning Resources IncFront Desk/Customer Service AssociateVernon Hills, IL$21–$22 / hourVoted one of the Chicago Tribune's Top Workplaces, we're a growing, family-owned company known for our award-winning educational toys, including top sellers Pretend & Play Calculator Cash Register, Farmer's Market Color Sorting Set and multiple Toy of the Year winners! Team & Position Description: The Front Desk Customer Service Representative serves as a key ambassador of the company's brand, providing a welcoming, organized, and highly responsive experience for guests, employees, and customers.
Security Officer Front Desk Coordinator Allied UniversalSecurity Officer Front Desk CoordinatorOak Brook, ILJoin Allied Universal as a Front Desk officer in a dynamic commercial real estate location, where you will welcome visitors, manage access, monitor the lobby, and respond to security-related concerns with professionalism and care. Answer phones, assist with directions and general information, and complete required reports related to security-related incidents, visitor activity, and/or daily front desk operations.
NewFront Desk & Member Experience Associate InspyrFront Desk & Member Experience AssociateArlington Heights, Illinois$16–$17As the first and last point of contact for our members and guests, you'll play a key role in delivering an exceptional studio experience while helping foster the welcoming, supportive environment that makes Inspyr Studios special. Maintain a clean, organized, and welcoming studio environment through light housekeeping duties, including wiping down surfaces, folding towels, organizing retail displays, restocking supplies, and keeping common areas presentable.
Patient Service/Front Desk Coordinator MyEyeDr IncPatient Service/Front Desk CoordinatorHinsdale, IL$15–$19.25 / hourOur trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives.
Patient Service/Front Desk Coordinator Part Time MyEyeDr IncPatient Service/Front Desk Coordinator Part TimePlainfield, IL$15–$19.25 / hourOur trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
HOTEL FRONT DESK REPRESENTATIVE PENN Entertainment IncHOTEL FRONT DESK REPRESENTATIVEAurora, IL$17–$19 / hourGreet guests warmly and professionally upon arrival and departure Perform guest check-in and check-out efficiently and accurately Process room reservations, cancellations, and modifications Handle guest inquiries, requests, and concerns promptly and courteously Resolve guest issues or escalate to management as needed Process payments, room charges, and refunds accurately Maintain accurate guest records and cash handling procedures Answer incoming calls and route messages appropriately Coordinate with housekeeping, maintenance, and other departments to meet guest needs Promote hotel amenities, services, and local attractions Maintain a clean, organized, and professional front desk area Follow all company policies, procedures, and safety guidelines BRING US YOUR BEST. High school diploma or equivalent required Previous hotel, hospitality, or customer service experience preferred Strong customer service and communication skills Ability to multitask in a fast-paced environment Basic computer and reservation system proficiency Strong attention to detail and problem-solving skills Ability to handle electronic payments accurately Professional appearance and demeanor STAY IN THE GAME.
HOTEL FRONT DESK NIGHT AUDITOR PENN Entertainment IncHOTEL FRONT DESK NIGHT AUDITORAurora, ILWe've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino. SUMMARYThe Hotel Front Desk Night Auditor is responsible for providing exceptional guest service while managing check-in and check-out processes, handling reservations, and serving as the primary point of contact for guests.
SPA FRONT DESK REPRESENTATIVE Part time PENN Entertainment IncSPA FRONT DESK REPRESENTATIVE Part timeAurora, ILWe've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®. Drift SpaDrift Spa is a holistic wellness destination where guests are invited to step away from the noise of daily life and immerse themselves in tranquility.
Front Desk Coordinator Grove Dental AssociatesFront Desk CoordinatorBolingbrook, Illinois$18–$22 / hourFull timeThe practices receive non-clinical business support services from North American Dental Group, a dental support organization. As a Front Desk Coordinator, you’ll be the welcoming face and voice of our practice, ensuring patients feel valued from the moment they walk through the door.
Front Desk Engineer, Fire Johnson ControlsFront Desk Engineer, FireArlington Heights, IllinoisEngage in pre-sales design, cost development, applications engineering, product selection, specification interpretation, subcontractor RFP generation, proposal development, and project risk management. Collaborating with engineers across regions, you will drive sales success and influence strategic sales planning, ensuring our client engagements are of the highest technical quality and effectiveness.
NewFront Desk Representative NonSeasonal Goldfish Swim SchoolFront Desk Representative NonSeasonalPlainfield, ILOur proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
NewFront Desk Representative (Non-Seasonal) Goldfish Swim SchoolFront Desk Representative (Non-Seasonal)Plainfield, IL$15–$17 / hourTo us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team! Our proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water.
HOTEL FRONT DESK NIGHT AUDITOR Hollywood Casino AuroraHOTEL FRONT DESK NIGHT AUDITORAurora, IllinoisFull timeWe’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®. The Hotel Front Desk Night Auditor is responsible for providing exceptional guest service while managing check-in and check-out processes, handling reservations, and serving as the primary point of contact for guests.
Patient Coordinator Front Desk Receptionist CHICAGO RIDGE MEDICAL IMAGING LLCPatient Coordinator Front Desk ReceptionistCHICAGO RIDGE, ILChicago Ridge Medical Imaging is expanding, and we’re looking for a Patient Coordinator/Front Desk Receptionist to join our dedicated team. Patient-Centered Culture: We believe in providing the best care for our patients, and we’re looking for someone who shares that commitment.
NewFront Desk Coordinator I Smile Doctors , LLCFront Desk Coordinator IWheaton, IL$17.25–$21.20 / hourWe recognize talents and strengths and take care to nurture those abilities to help our Team Members grow into successful people in their careers, in our organization, and beyond. As the nation's leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart.
SPA FRONT DESK REPRESENTATIVE - Part- time Hollywood Casino AuroraSPA FRONT DESK REPRESENTATIVE - Part- timeAurora, IllinoisPart timeWe’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®. This role ensures a seamless guest journey from check-in to check-out, while upholding our philosophy of luxury service and intentional care.