NewDirector, End User Technology and Support Services Endeavor HealthDirector, End User Technology and Support ServicesWarrenville, ILOur more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. As the Director, End User Technology and Support Services , the incumbent provides strategic and operational leadership for Endeavor Health’s digital workplace technologies and support services across hospitals, physician offices, corporate centers, and other locations.
NewSenior Project Manager (Custom Software & Healthcare) JobotSenior Project Manager (Custom Software & Healthcare)Chicago, IL$120,000–$200,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Rather than supporting a single product, you'll partner with innovative healthcare organizations to design and deliver technology that improves patient experiences, provider workflows, and healthcare outcomes.
Help desk Support Global Channel ManagementHelp desk SupportChicago, IllinoisHelpdesk Support duties: Provide customer support for desktops, laptops, email, VPN, connectivity, hardware, printing, etc. in a fast-paced corporate help desk environment. This involves logging calls into the problem tracking system and resolving 1st level and some 2nd level incidents as well as analyzing problems for routing to appropriate backline support if necessary.
IT Help Desk Supervisor ITWIT Help Desk SupervisorGlenview, Illinois$93,000–$123,000 / yearThe Help Desk Supervisor serves as both a people leader and technical expert, balancing operational management with hands-on troubleshooting of complex hardware, software, network, and application issues. The Help Desk Supervisor is a hybrid player-coach responsible for leading the Residential Construction Help Desk team while providing advanced technical support and escalation management.
Voice Support Help Desk/Queue Manager Global Channel ManagementVoice Support Help Desk/Queue ManagerChicago, IllinoisAnswer Voice Services Help Desk phone hotline as well as enter Service Now Requests and Incident tickets submitted by phone, email or online portal. Trouble shoot any issues that come from users (phone lines, rightfax, cannot log in to finesse, voicemail).
Help Desk Support Analyst Level 3 BridgePoint Technologies.Help Desk Support Analyst Level 3Lombard, IllinoisHere’s a little bit more about what we’re looking for in a Help Desk Support Analyst Level 3. We are looking for someone that is confident and comfortable when working with clients, with the ability to empathize effectively regrading their request, enabling the successful troubleshooting, diagnosing, and resolution of the issue at hand. Please keep reading to determine if you’re a good fit for what we’re looking for in a Help Desk Support Analyst Level 3. The ideal person we are looking to fill our position loves supporting people when they need help.
Technology Specialist - Help Desk & AI Solutions Sevan Multi-Site Solutions, Inc.Technology Specialist - Help Desk & AI SolutionsDowners Grove, IL$55,000–$65,000 / yearSevan Multi-Site Solutions is a veteran-owned business that provides construction, program management, real estate & site development, and architecture & engineering services for restaurant, grocery, fuel and convenience store, retail, and government sectors nationwide. Recent honors include 12 consecutive years as a Great Place to Work®, placement on ENR's national Program and Construction Management rankings, recognition as one of America's Safest Companies for 2025, and the 2025 Platinum HIRE Vets Medallion Award.
Registry Implementation Coordinator (Customer Service, Data, Help Desk Support) - Schaumburg, IL Employment at ASARegistry Implementation Coordinator (Customer Service, Data, Help Desk Support) - Schaumburg, ILSchaumburg, IllinoisThis role serves as a first-line resource for registry users, providing high quality and exceptional customer service in triaging and resolving inquiries, supporting user account management, and ensuring timely resolution of routine technical and access-related issues. Working collaboratively with internal teams and external participants, this position helps ensure a seamless user experience, promotes effective registry utilization, and contributes to maintaining high-quality data submission and engagement across programs.
IT Help Desk Supervisor Illinois Tool WorksIT Help Desk SupervisorGlenview, IL$93,000–$123,000 / yearThe Help Desk Supervisor serves as both a people leader and technical expert, balancing operational management with hands-on troubleshooting of complex hardware, software, network, and application issues. The Help Desk Supervisor is a hybrid player-coach responsible for leading the Residential Construction Help Desk team while providing advanced technical support and escalation management.
Tier 1 Help Desk / Application Support Specialist Alert IT SolutionsTier 1 Help Desk / Application Support SpecialistDowners Grove, IllinoisThe LLCS system is a Salesforce-based cloud platform integrated with Okta, used by IDPH staff and licensed long-term care facilities across Illinois to manage licensing, compliance, and facility information. Alert IT Solutions Inc. is seeking a Tier 1 Help Desk / Application Support Specialist to support the Illinois Department of Public Health (IDPH) on the Long-Term Care Licensing System (LLCS) project.
Technology Assistant-Help Desk (12 Month) Township High School District 214Technology Assistant-Help Desk (12 Month)ILGENERAL RESPONSIBILITIES: This position involves overseeing and supporting building and district technology systems and hardware; assisting the Technology Services Supervisor in supporting, troubleshooting, maintaining hardware and software inventory, and related tasks. POSITION EXPECTATIONS: Supports the overall technical operations of the school and district including the overall technology infrastructure (hardware/software) and classrooms by, but not limited to: installing and upgrading various types of equipment and software.
Technology Assistant-Help Desk (10 Month) Township High School District 214Technology Assistant-Help Desk (10 Month)Mount Prospect, ILGENERAL RESPONSIBILITIES: This position involves overseeing and supporting building and district technology systems and hardware; assisting the Technology Services Supervisor in supporting, troubleshooting, maintaining hardware and software inventory, and related tasks. POSITION EXPECTATIONS: Supports the overall technical operations of the school and district including the overall technology infrastructure (hardware/software) and classrooms by, but not limited to: installing and upgrading various types of equipment and software.
Senior Help Desk Technician Contact Government Services LLCSenior Help Desk TechnicianChicago, ILSkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.
Senior Help Desk Technician II Contact Government Services LLCSenior Help Desk Technician IIChicago, ILSkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.
Senior Help Desk Technician II CONTACT GOVERNMENT SERVICESSenior Help Desk Technician IIChicago, IL$108,000–$156,000 / yearSet up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface. CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).
Senior Help Desk Technician CONTACT GOVERNMENT SERVICESSenior Help Desk TechnicianChicago, IL$40,000–$80,000 / yearSet up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface. CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).
IT Help Desk Tecta & SchwickertsIT Help DeskRosemont, IL$80,000–$90,000 / yearFull timeBilingual Spanish-English communication skills are required, as this role regularly supports and collaborates with both English and Spanish speaking employees across multiple locations. Duties to include hardware evaluations, operating system configurations, application installations/distributions, management of Intune environment, and function as 3 rd level support to the IT Helpdesk.
IT Help Desk-L3 iMPact Business GroupIT Help Desk-L3Rosemont, ILThe ideal candidate brings deep expertise in Microsoft Intune, Windows endpoint management, Active Directory, and Microsoft 365 , along with strong troubleshooting skills and a passion for continuously improving desktop operations. This is a hands-on, high-impact role for an IT professional who thrives on solving complex endpoint challenges, improving device management processes, and delivering an exceptional employee support experience.
Registry Implementation Coordinator (Customer Service, Data, Help Desk Support) - Schaumburg, IL American Society of AnesthesiologistsRegistry Implementation Coordinator (Customer Service, Data, Help Desk Support) - Schaumburg, ILSchaumburg, ILPart timeThis role serves as a first-line resource for registry users, providing high quality and exceptional customer service in triaging and resolving inquiries, supporting user account management, and ensuring timely resolution of routine technical and access-related issues. Working collaboratively with internal teams and external participants, this position helps ensure a seamless user experience, promotes effective registry utilization, and contributes to maintaining high-quality data submission and engagement across programs.
IT HELP DESK TECHNICIAN FE Moran IncIT HELP DESK TECHNICIANChicago, ILMoran Group of Companies is comprised of seven specialized businesses offering a full spectrum of HVAC, Mechanical Services, Fire Protection, Special Hazard Systems, Plumbing, Refrigeration, and Industrial Piping Services across virtually every market. We are a single-source contractor working seamlessly to consolidate resources and deliver outstanding construction and service solutions, regardless of size, scope, complexity, or location…We save lives, protect property, and create healthy environments.