NewClinical System Analyst ECLAROClinical System AnalystFar Rockaway, NYli>Utilize good written and oral communication skills in carrying out own position responsibilities, tasks and activities, including all phases of documentation, interactions with vendors, users, co-workers, and management staff. Work independently and in a group as an IT Lead, prioritize tasks and respond appropriately to urgent needs or requests while meeting deadlines in a largely project-oriented work environment.
Desktop Support Analyst SRI Tech SolutionsDesktop Support AnalystWhippany, NJFull timeSeeking a Desktop Support Engineer to provide onsite end-user support, device management, asset lifecycle administration, and technical troubleshooting in a corporate environment. Provide desk-side support, break-fix services, IMACD activities, device refreshes, and data migrations.
Desktop Support Technician, Financial Services Onsite The Peak OrganizationDesktop Support Technician, Financial Services OnsiteJericho, NY$25–$25 / hourContractorWe are seeking a skilled Desktop Support Technician for a financial customer to provide hands-on support and ensure smooth technical operations. For consideration, please forward a copy of your resume in either Word or PDF format to Erika Rupinski at erupinski@peaksystemsinc.com.
Sr. Analyst, Programming - Cloud BI United RentalsSr. Analyst, Programming - Cloud BIStamford, CTThis role will be assisting business users and Enterprise Reporting & Analytics team in the successful creation and delivery of Sigma/Tableau dashboards and reports for internal and external clients. Ability to work with report developers, data modelers and business analysts to ensure the BI functional infrastructure meets the design and delivery needs of the business projects.
Service Desk Analyst #26-12881 US Tech SolutionsService Desk Analyst #26-12881White Plains, NY$29–$29 / hourContractorFull timeThe Service Desk Analyst provides frontline technical support to end users by handling help desk requests through phone and email. This role is responsible for troubleshooting hardware, software, connectivity, and application issues while ensuring excellent customer service and timely issue resolution.
NewHelp Desk (Internal Role) EquiliemHelp Desk (Internal Role)East Brunswick, NJ$24.04–$31.25 / hourWe're looking for someone who wants more than just closing tickets we're looking for someone who wants to build relationships, solve problems, continuously learn, and grow into future opportunities within our Technology organization.. As the first point of contact for internal technical support, you'll play a key role in creating a positive employee experience by providing responsive, high-quality Level 1 support to teammates across the organization.
Tier 1 Help Desk StratAcuity Staffing Partners IncTier 1 Help DeskNYRemote$16–$18 / hourIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.
Director of Campus Technology | Help Desk, Networking (Cisco), & Systems Administration | Onsite at Bergen Community College Ellucian Company LPDirector of Campus Technology | Help Desk, Networking (Cisco), & Systems Administration | Onsite at Bergen Community CollegeNJThis includes but not limited to planning, developing, installing, configuring, maintaining, support, and optimizing all local and wide area network hardware and connections, wired and wireless, server and storage, associated software, and communication links. Strong understanding of Cisco networking, Virtualized Server farms (VMWare), Storage technologies, Wi-Fi technologies, Telecommunications, and Windows Desktop Support Services.
Help Desk Technician Hachette Book GroupHelp Desk TechnicianNew York, New Yorkdiv> The compensation range for this position is $55,000 - $70,000. Day in the LifeMonitor the support queue throughout the day and acknowledge new tickets within 30 minutes during business hours, or sooner for high priority issues.Help Desk Specialist KCI Holdings IncHelp Desk SpecialistWoodcliff, NJResolve Tier 1/Tier 2 PC/Server/network issues and routing issues to other team members are required, while properly prioritizing tickets 2. Management of Windows PC & Server Environment. Help Desk supporting onsite and remote users with our remote control utilities, answering Help Desk phone line, emails, walk up's and Ticket Que.Help Desk Support Technician, Tier II (Stamford, CT) BCS365Help Desk Support Technician, Tier II (Stamford, CT)Stamford, CT$30.37–$37.39 / hourdiv> Decision-Making and Self-Management Interface and maintain effective communication with business users and other ITS team members when analyzing, updating and resolving cases. Customer Focus Demonstrate exceptional customer service skills to exceed customers’ expectations and to minimize escalations by taking ownership of customer reported issues.
Help Desk Specialist KCI Holdings IncHelp Desk SpecialistWoodcliff, NJResolve Tier 1/Tier 2 PC/Server/network issues and routing issues to other team members are required, while properly prioritizing tickets 2. Management of Windows PC & Server Environment. Help Desk supporting onsite and remote users with our remote control utilities, answering Help Desk phone line, emails, walk up's and Ticket Que.
Help Desk Support Technician, Tier II (Stamford, CT) BCS365Help Desk Support Technician, Tier II (Stamford, CT)Stamford, CT$30.37–$37.39 / hourdiv> Decision-Making and Self-Management Interface and maintain effective communication with business users and other ITS team members when analyzing, updating and resolving cases. Customer Focus Demonstrate exceptional customer service skills to exceed customers’ expectations and to minimize escalations by taking ownership of customer reported issues.
Business Process Analyst/System Help Desk Yusen Logistics (Americas) Inc.Business Process Analyst/System Help DeskSecaucus, NJ$80,000–$90,000 / yearThe role requires work with internal groups such as BPM (CAR BPM, Regional BPM, Local BPM) and NBS (NBSA, NBST, NBSSA, NBSE), as well as external groups such as customers, vendors and customs authorities. This position is for employment with NYK Group Americas Inc. The role will be a member of the NGA RORO NSA BPM team to provide service to business stakeholders across NSA Region in support of RORO business processes and their associated IT systems, including PRESTO, TOM, and other local systems.
IT Help Desk Tier 1 SiepeIT Help Desk Tier 1New York City, New York$65,000–$72,000 / yeardiv>In-Office Perks & Culture- Daily meal delivery allowance when working from the office - Monthly Celebrations and Quarterly Offsite Events - Annual Holiday Party to celebrate milestones and build team connection - A vibrant, inclusive office culture that blends fun with purpose We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. It is vital that this role is carried out in a professional, courteous, and friendly manner as they will be working very closely with our client and represent Siepe. We are currently seeking a customer service–focused engineer to provide white-glove onsite support for our primarily U.S. based clients.Help Desk Analyst Eleven RecruitingHelp Desk AnalystNew York, NY$60,000–$95,000 / yearWe listen and act as advisors for our candidates on how they can best add value, find interesting projects, and pave a path for career advancement. Experience supporting users in a fast-paced environment with white glove service in person and over the phone.IT Help Desk Technician Mavis Tire SupplyIT Help Desk TechnicianWhite Plains, NYExceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for: (a) a sincerely held religious belief, observance or practice that conflicts with the expected schedule for a position; or (b) an otherwise qualified individual with a disability, unless such accommodation poses an undue hardship on our business, in accordance with applicable federal, state and local laws. To be eligible for the position of IT Help Desk Technician, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; (3) possess an AAS Degree in a technology field or equivalent related work experience and, (4) be available to work off-hours on-call service as well as weekends.Help Desk Technician Academy ExpressHelp Desk TechnicianHoboken, New Jerseyp>Academy Bus is seeking an IT Help Desk Technician to support IT systems administration, infrastructure, and endâuser support across our Northeast locations. This role is handsâon and staffâfocused, supporting help desk operations, hardware deployment, network connectivity, and basic systems administration.ITS Help Desk Student Representative Pace UniversityITS Help Desk Student RepresentativeNYp>The ITS Help Desk Student Representative's primary job functions will be performed in the ITS Help Desk and 311 Call Center and will involve providing great customer service and technical support to end-users, as well as helping to maintain designated ITS computer labs/classrooms and related equipment, and performing other office and administrative functions as requested. Student must possess general computing skills, basic troubleshooting methodology, proficiency in the Microsoft Office Suite, Microsoft Windows and Mac O/S, strong communication and customer service ethic/skills, and the ability to act efficiently, independently or unsupervised in a busy work environment.Help Desk Dispatcher Mavis Tire Supply LLCHelp Desk DispatcherWhite Plains, NYExceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for a sincerely held religious belief observance or practice that conflicts with the expected schedule for a position, or for an otherwise qualified individual with a disability unless such accommodation poses an undue hardship on our business in accordance with applicable federal, state, and local laws. • Incident Lead • Stakeholder Communication: act as the voice of the incident, providing regular, clear, and high-level status updates to management and stakeholders regarding the current state, estimated time to restoration (ETA), and available workarounds.Cloud MSP IT Help Desk Support King Tech RepairCloud MSP IT Help Desk SupportWood-Ridge, New Jersey$75,000–$75,000At 360 Networks, we’re not just another IT company—we’re a fast-growing, collaborative team where your skills are valued, your ideas make an impact, and your work directly drives client success. You Can Count On: We offer Horizon Blue Cross Blue Shield of New Jersey medical coverage with a low $1,500 deductible — real protection that helps keep medical costs down and protects you and your family.IT Help Desk eMazzanti TechnologiesIT Help DeskHoboken, NJp>eMazzanti Technologies a leading provider of IT Services is looking to add to our eCare Managed Services team to provider level 1 and level 2 help desk support to expanding client base. We’re growing by double digits, offer opportunities for continuous learning about Microsoft Networks, firewall and endpoint security, Cloud computing, Office 365 and Azure.Temporary Help Desk Assistant Claritev CorpTemporary Help Desk AssistantNew York, NY$25–$30 / hourEscalation to Tier 2. Escalate inquiries that cannot be resolved using documented knowledge articles or action plans to appropriate Tier 2 HR subject matter experts, ensuring complete and accurate case documentation to support efficient handoff. Utilize approved knowledge articles, FAQs, and action plans provided by HR workstreams (e.g., Benefits, Payroll, Talent) to resolve inquiries at first contact whenever possible.Help Desk Technician Langan Engineering & Environmental Services IncHelp Desk TechnicianParsippany, NJ$26–$35 / hourul>High school dimploma required, a 2-year technical degree or Bachelor's degree in Information Technology, Computer Science or related field preferred; Excellent customer service skills with the ability to empathize and professionally troubleshoot and resolve customers' issues; Proficiency in Microsoft Office suite and strong technical knowledge of current Windows operating systems required; Knowledge of network troubleshooting, including connectivity issues; Ability to work occasional evenings and weekends and to drive to branch office locations as needed; Excellent written and verbal communication skills; Strong attention to detail with excellent, analytical, multitasking, and judgment capabilities; and. Employees thrive at Langan, a firm that fosters an inclusive and supportive work environment for all; prioritizes wellbeing, health, and safety; encourages volunteerism and philanthropy; offers workplace flexibility, along with carbon-neutral office spaces; and empowers individuals to contribute their skills and knowledge to make impactful contributions.Underwriting Management and Policy Help Desk Specialist EMC Insurance Group Inc.Underwriting Management and Policy Help Desk SpecialistNYRemote$55,795–$77,098 / yearResearches and answers inquiries, including moderately complex inquiries, from all levels of underwriting and rating team members as they related to general operation of the underwriting and policy systems, business procedures, system speed, outages and system documentation. Assists front line users/departments in their completion of policy transactions by analyzing the error, reviewing the detailed policy information, formulating a response on how to address the issue, either systematically or with a consistent business process or work around resolution.iManage Help Desk Technician - Hackensack, New Jersey GD ResourcesiManage Help Desk Technician - Hackensack, New JerseyHackensack, NJFull timep>The Help Desk Technician will provide hands-on technical support for hardware, software, and mobile devices, assist with Teams and Zoom video conferences, maintain equipment inventory, and document all support activities in the firms ticketing system. The role requires flexibility for occasional extended hours or shift coverage, as well as periodic travel to other firm offices for support, buildouts, and expansions.IT Systems Analyst/Help Desk Technician (On-Site 5 days a week - Passaic County, NJ Office) LDK Talent SolutionsIT Systems Analyst/Help Desk Technician (On-Site 5 days a week - Passaic County, NJ Office)Wayne, NJYou will spend meaningful time on the Production floor observing workflows, talking with warehouse and production staff, and identifying friction points, system bottlenecks, and compliance gaps. Regularly visit production floors, warehouses, and shipping areas to observe day-to-day operations.Help Desk Technician PSFCU CareersHelp Desk TechnicianFairfield, New Jerseyli>Provides departmental administrative support, including typing reports and correspondence, organizing and maintaining files, taking telephone calls and messages. The credit union proudly offers a competitive benefits package, that includes: Medical, Vision and Dental Insurance, Retirement Plans, Life Insurance Plans, Tuition Reimbursement and Pet Insurance, among other benefits.Help Desk IT Team Lead F. Schumacher & Co.Help Desk IT Team LeadNew York, NY$95,000–$115,000 / yeardiv class="content-pay-transparency">Salary Range $95,000—$115,000 USD You'll manage a small team of IT Support Specialists, handle escalations, and partner with business stakeholders to improve employee experience and ensure timely, effective support across the organization.
Help Desk Analyst Eleven RecruitingHelp Desk AnalystNew York, NY$60,000–$95,000 / yearWe listen and act as advisors for our candidates on how they can best add value, find interesting projects, and pave a path for career advancement. Experience supporting users in a fast-paced environment with white glove service in person and over the phone.
IT Help Desk Technician Mavis Tire SupplyIT Help Desk TechnicianWhite Plains, NYExceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for: (a) a sincerely held religious belief, observance or practice that conflicts with the expected schedule for a position; or (b) an otherwise qualified individual with a disability, unless such accommodation poses an undue hardship on our business, in accordance with applicable federal, state and local laws. To be eligible for the position of IT Help Desk Technician, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; (3) possess an AAS Degree in a technology field or equivalent related work experience and, (4) be available to work off-hours on-call service as well as weekends.
Help Desk Technician Academy ExpressHelp Desk TechnicianHoboken, New Jerseyp>Academy Bus is seeking an IT Help Desk Technician to support IT systems administration, infrastructure, and endâuser support across our Northeast locations. This role is handsâon and staffâfocused, supporting help desk operations, hardware deployment, network connectivity, and basic systems administration.
ITS Help Desk Student Representative Pace UniversityITS Help Desk Student RepresentativeNYp>The ITS Help Desk Student Representative's primary job functions will be performed in the ITS Help Desk and 311 Call Center and will involve providing great customer service and technical support to end-users, as well as helping to maintain designated ITS computer labs/classrooms and related equipment, and performing other office and administrative functions as requested. Student must possess general computing skills, basic troubleshooting methodology, proficiency in the Microsoft Office Suite, Microsoft Windows and Mac O/S, strong communication and customer service ethic/skills, and the ability to act efficiently, independently or unsupervised in a busy work environment.
Help Desk Dispatcher Mavis Tire Supply LLCHelp Desk DispatcherWhite Plains, NYExceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for a sincerely held religious belief observance or practice that conflicts with the expected schedule for a position, or for an otherwise qualified individual with a disability unless such accommodation poses an undue hardship on our business in accordance with applicable federal, state, and local laws. • Incident Lead • Stakeholder Communication: act as the voice of the incident, providing regular, clear, and high-level status updates to management and stakeholders regarding the current state, estimated time to restoration (ETA), and available workarounds.
Cloud MSP IT Help Desk Support King Tech RepairCloud MSP IT Help Desk SupportWood-Ridge, New Jersey$75,000–$75,000At 360 Networks, we’re not just another IT company—we’re a fast-growing, collaborative team where your skills are valued, your ideas make an impact, and your work directly drives client success. You Can Count On: We offer Horizon Blue Cross Blue Shield of New Jersey medical coverage with a low $1,500 deductible — real protection that helps keep medical costs down and protects you and your family.
IT Help Desk eMazzanti TechnologiesIT Help DeskHoboken, NJp>eMazzanti Technologies a leading provider of IT Services is looking to add to our eCare Managed Services team to provider level 1 and level 2 help desk support to expanding client base. We’re growing by double digits, offer opportunities for continuous learning about Microsoft Networks, firewall and endpoint security, Cloud computing, Office 365 and Azure.
Temporary Help Desk Assistant Claritev CorpTemporary Help Desk AssistantNew York, NY$25–$30 / hourEscalation to Tier 2. Escalate inquiries that cannot be resolved using documented knowledge articles or action plans to appropriate Tier 2 HR subject matter experts, ensuring complete and accurate case documentation to support efficient handoff. Utilize approved knowledge articles, FAQs, and action plans provided by HR workstreams (e.g., Benefits, Payroll, Talent) to resolve inquiries at first contact whenever possible.
Help Desk Technician Langan Engineering & Environmental Services IncHelp Desk TechnicianParsippany, NJ$26–$35 / hourul>High school dimploma required, a 2-year technical degree or Bachelor's degree in Information Technology, Computer Science or related field preferred; Excellent customer service skills with the ability to empathize and professionally troubleshoot and resolve customers' issues; Proficiency in Microsoft Office suite and strong technical knowledge of current Windows operating systems required; Knowledge of network troubleshooting, including connectivity issues; Ability to work occasional evenings and weekends and to drive to branch office locations as needed; Excellent written and verbal communication skills; Strong attention to detail with excellent, analytical, multitasking, and judgment capabilities; and. Employees thrive at Langan, a firm that fosters an inclusive and supportive work environment for all; prioritizes wellbeing, health, and safety; encourages volunteerism and philanthropy; offers workplace flexibility, along with carbon-neutral office spaces; and empowers individuals to contribute their skills and knowledge to make impactful contributions.
Underwriting Management and Policy Help Desk Specialist EMC Insurance Group Inc.Underwriting Management and Policy Help Desk SpecialistNYRemote$55,795–$77,098 / yearResearches and answers inquiries, including moderately complex inquiries, from all levels of underwriting and rating team members as they related to general operation of the underwriting and policy systems, business procedures, system speed, outages and system documentation. Assists front line users/departments in their completion of policy transactions by analyzing the error, reviewing the detailed policy information, formulating a response on how to address the issue, either systematically or with a consistent business process or work around resolution.
iManage Help Desk Technician - Hackensack, New Jersey GD ResourcesiManage Help Desk Technician - Hackensack, New JerseyHackensack, NJFull timep>The Help Desk Technician will provide hands-on technical support for hardware, software, and mobile devices, assist with Teams and Zoom video conferences, maintain equipment inventory, and document all support activities in the firms ticketing system. The role requires flexibility for occasional extended hours or shift coverage, as well as periodic travel to other firm offices for support, buildouts, and expansions.
IT Systems Analyst/Help Desk Technician (On-Site 5 days a week - Passaic County, NJ Office) LDK Talent SolutionsIT Systems Analyst/Help Desk Technician (On-Site 5 days a week - Passaic County, NJ Office)Wayne, NJYou will spend meaningful time on the Production floor observing workflows, talking with warehouse and production staff, and identifying friction points, system bottlenecks, and compliance gaps. Regularly visit production floors, warehouses, and shipping areas to observe day-to-day operations.
Help Desk Technician PSFCU CareersHelp Desk TechnicianFairfield, New Jerseyli>Provides departmental administrative support, including typing reports and correspondence, organizing and maintaining files, taking telephone calls and messages. The credit union proudly offers a competitive benefits package, that includes: Medical, Vision and Dental Insurance, Retirement Plans, Life Insurance Plans, Tuition Reimbursement and Pet Insurance, among other benefits.
Help Desk IT Team Lead F. Schumacher & Co.Help Desk IT Team LeadNew York, NY$95,000–$115,000 / yeardiv class="content-pay-transparency">Salary Range $95,000—$115,000 USD You'll manage a small team of IT Support Specialists, handle escalations, and partner with business stakeholders to improve employee experience and ensure timely, effective support across the organization.
Help Desk Technician Mitchell MartinHelp Desk TechnicianNew York, NY$24.50–$35 / hourYou'll troubleshoot hardware, software, and network problems, while working with generic technologies. This role involves being the primary point of contact for technical issues, both remotely and on-site.
Oracle HR Help Desk Implementation Specialist Capgemini SEOracle HR Help Desk Implementation SpecialistNY$150,000–$165,000 / yearIt delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws.
NewHelp Desk Technician Level 2 Blue United SourcingHelp Desk Technician Level 2Holmdel, NJ$55,000–$65,000p>See additional Open Jobs: www.blueunitedsourcing.com/jobs. Learn more:www.blueunitedsourcing.com.
Manager, Help Desk & Production Lab KYOCERA Document Solutions America, Inc.Manager, Help Desk & Production LabFairfield, New Jersey$81,000–$122,000 / yearThe company’s portfolio includes reliable and eco-friendly MFPs and printers, as well as business applications and consultative services which enable customers to optimize and manage their document workflow, reaching new heights of efficiency. This role ensures high‑quality customer support, accurate escalation handling, effective system functionality within ServiceNow, and strong communication across engineering, training, and management teams.
NewBusiness Process Analyst/System Help Desk Yusen LogisticsBusiness Process Analyst/System Help DeskSecaucus, New Jersey$80,000–$90,000 / yearThe role requires work with internal groups such as BPM (CAR BPM, Regional BPM, Local BPM) and NBS (NBSA, NBST, NBSSA, NBSE), as well as external groups such as customers, vendors and customs authorities. The role will be a member of the NGA RORO NSA BPM team to provide service to business stakeholders across NSA Region in support of RORO business processes and their associated IT systems, including PRESTO, TOM, and other local systems.
MSP Level 2 IT Support and Help Desk King Tech RepairMSP Level 2 IT Support and Help DeskWood-Ridge, New Jersey$75,000–$75,000REQUIRED Technical Experience & Skills:3+ years of hands-on experience configuring, troubleshooting, and repairing Cloud-based networking, Windows servers and workstations, Firewalls, Exchange server and Active Directory. We support incoming issues that may include procedural, software, hardware, and operating system problems for their technologies, desktops, laptops, wireless devices, peripherals, servers, and software.
Service Desk Analyst #26-12881 US Tech Solutions, Inc.Service Desk Analyst #26-12881White plains- Westchester, NY$29–$29 / hourTo know more about US Tech Solutions, please visit www.ustechsolutions.com . The Service Desk Analyst provides frontline technical support to end users by handling help desk requests through phone and email.
Service Desk Analyst Veterans Sourcing GroupService Desk AnalystWhite Plains, NYli> Software application required to support: Windows 10, MS Office (versions 2016/O365), MS Outlook (versions 2013/16/O365), Intune & Webmail, Cisco Jabber / Meeting Place, Active Directory / Active Roles / Quest Password Manager, SAP & Maximo password unlock/resets, Enterprise/departmental applications specific to our company. Support the distribution of RSA Key Fobs, Iron Key Devices, assist customers scheduling video conferences, password resets, software installations, etc.
Service Desk Engineer, Technology Point72, L.P.Service Desk Engineer, TechnologyCTp>• Provide multichannel remote support, via phone, email, and messaging channels, to global colleagues • Diagnose and resolve incidents and service requests across end-user technologies • Log, categorize, prioritize, and manage tickets in alignment with SLA targets • Escalate complex issues to Level 2/3 teams with clear and thorough documentation • Communicate effectively with clients, managing expectations and providing timely updates • Contribute to knowledge base articles and continuous service improvement initiatives • Participate in structured shift handovers to ensure seamless global coverage. As a member of Point72's Technology team, we encourage and support your professional development from day one-helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity-all while delivering real business impact for our multi-billion-dollar global business.
Service Desk Analyst Ampcus IncorporatedService Desk AnalystWHite Plains, NYSupport the distribution of RSA Key Fobs, Iron Key Devices, assist customers scheduling video conferences, password resets, software installations, etc. Ability to resolve computer issues (connectivity, performance), laptop issues (connectivity, performance) and printer problems (local, network).
NewService Desk Analyst InfoPeopleService Desk AnalystWhite Plains, NYMinimum 4 years prior demonstrated experience Remote phone support Exceptional written and oral communication skills Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills Ability to absorb and retain information quickly Ability work independently with minimal supervision Sitting for extended periods of time General Troubleshooting skills with various hardware (Laptops, iPads, Tablets, iPhones, Desktops, Printers) Software application required to support Windows 10 MS Office (versions 2016/O365) MS Outlook (versions 2013/16/ O365) Intune & Webmail Cisco Jabber / Meeting Place Active Directory / Active Roles / Quest Password Manager SAP & Maximo password unlock / resets Enterprise\departmental applications specific to NYPA Periodically support other IT Groups as needed Education & Certifications. Field incoming help desk requests and incidents from end users via both telephone and e-mail in a courteous/professional manner Access the Footprints ticketing system to create or resolve tickets Ability to RDP into a machine to fix an issue Preform password resets Resolve any VPN access issues Perform hands-on fixes at the desktop level, including installing and upgrading software and configuring systems and applications Ability to resolve computer issues (connectivity, performance), laptop issues (connectivity, performance) and printer problems (local, network) Skills.Service Desk Analyst LanceSoft IncService Desk AnalystWhite Plains, NY$35–$38 / hourFull timeJob Details: Job Title: Service Desk Analyst Location: White Plains, NY Duration: 12+ Months Pay Range: $35.00 to $38.00 Project Overview: This role will field incoming Help Desk requests from end users via both telephone and e-mail in a courteous/professional manner. Ability to resolve computer issues (connectivity, performance), laptop issues (connectivity, performance) and printer problems (local, network) Skills: Remote phone support.Service Desk Support Specialist The New York Racing Association Inc.Service Desk Support SpecialistElmont, NY$37.34–$42 / hourp>The Service Desk Support Specialist conducts routine tasks for the Service Desk Support team, following established processes under general supervision to ensure accuracy, timeliness, and quality of work. • Contributes to completion of tasks for the support function of the Service Desk Support team, and follows routine administrative processes to ensure accuracy, timeliness, and quality of deliverables.Part-Time Bilingual (Italian/English) Service Desk Analyst Computer Aid IncPart-Time Bilingual (Italian/English) Service Desk AnalystNYProvide first level support including but not limited to: resetting passwords, troubleshooting hardware remotely (Laptops, iPads, Desktops, Printers, etc.), troubleshooting software (proprietary software and other applications utilized by the client), and other how-to questions. As a Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests.Systems Analyst, Service Desk Empire State Realty TrustSystems Analyst, Service DeskNew York, New York$90,000–$100,000 / yearSupport and maintain ESBO operations technology (e.g., turnstiles, kiosks, ticketing/POS (POST), timeclocks, ticket booths/printers, and other end-user systems); partner with Operations, POS Ticketing (POST), vendors, security, and specialized teams as needed to restore service quickly and safely. Cross training for Audio Visual (AV) support at the Empire State Building Observatory, including AV troubleshooting, room readiness, adjacent guest-facing technologies, and backup support during peak periods or critical incidents to broaden on-site coverage and collaboration across Service Desk, Operations, and AV support partners.IT Service Desk Technician I SageSure Insurance Managers LLCIT Service Desk Technician IJersey City, NJp>We have more than 1,000 employees in a distributed workforce environment across 12 offices-Fairfield, CA; Mountain View, CA; Cheshire, CT; Jacksonville, FL; Tallahassee, FL; Tampa, FL; Chicago, IL; Jersey City, NJ; Marlton, NJ; Cincinnati, OH; Houston, TX; Sheboygan, WI-who are tackling the industry's toughest challenges. We champion belonging and inclusion for all identities, including, but not limited to, race, ethnicity, religion, sexual orientation, age, veteran status, ability status, gender, and country of origin, striving to create a culture where all individuals feel valued, respected, and empowered to bring their authentic selves to work.Service Desk Analyst BXP IncService Desk AnalystNY$75,900–$106,425 / yearOur comprehensive benefits include medical and dental coverage, a retirement savings plan with competitive company match, backup childcare, educational assistance, employee support programs, a generous commuter transit subsidy and more. Support the use of operating systems and software applications including, but not limited to, Windows 11, Microsoft 365, Azure Virtual Desktop, and Adobe applications.Service Desk Agent Second-61 LLCService Desk AgentNYRemotep>Position Description: We're hiring a Service Desk Agent to provide telephone technical support of hardware, systems, sub-systems and/or applications for FAA employee and non-employee user base, spanning the globe in support of the United States and interests abroad. • Suggests updates to the knowledge base by creating documentation describing issues encountered, their resolutions, and works on the development of processes and documentation to improve the ability of technical support personnel to detect and resolve problems.Service Desk Analyst Harris Computer SystemsService Desk AnalystEast Meadow, NY$50,000–$73,000 / yearli>Knowledge of Altera Solutions (Sunrise Clinical Manager, Sunrise Radiology, Enterprise Scheduling), and familiarity with Altera clients, processes, and the healthcare industry in general including healthcare workflows in an ambulatory and acute care setting. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g.Service Desk Analyst, On-site - Stamford, CT Information Services Group, Inc.Service Desk Analyst, On-site - Stamford, CTStamford, CTYou'll also play a key role in keeping the Stamford office running seamlessly, with a strong focus on supporting conference room and video collaboration solutions that are essential to how our teams and clients connect. While you'll coordinate closely with two US-based Service Desk teammates who work remotely, you'll be a member of a two-person on-site IT support in Stamford, trusted to keep things moving and make a real impact.Senior Analyst Service Desk WEDBUSH, Inc.Senior Analyst Service DeskNew York, NY$100,000–$120,000 / yearThe Senior Service Desk Analyst leads the day-to-day operations of the IT support team, resolving complex technical issues and developing service desk policies to ensure high-quality service delivery. This role requires strategic thinking, independent judgment, and close collaboration with IT leadership to align support services with business needs.Senior Analyst, Service Desk Wedbush Morgan SecuritiesSenior Analyst, Service DeskJersey City, NJThe Senior Service Desk Analyst leads the day-to-day operations of the IT support team, resolving complex technical issues and developing service desk policies to ensure high-quality service delivery. We provide innovative financial solutions through our Wealth Management, Capital Markets, Futures and Advanced Clearing and Prime Services divisions.12345678910Resume ResourcesFree Resume TemplatesFree Resume BuilderGet noticed by top employers!Upload your resume to let employers know you're open to Help Desk job opportunities. Plus, receive relevant job recommendations in your inbox.Send Us Your ResumeCreate A Free Account
Service Desk Analyst LanceSoft IncService Desk AnalystWhite Plains, NY$35–$38 / hourFull timeJob Details: Job Title: Service Desk Analyst Location: White Plains, NY Duration: 12+ Months Pay Range: $35.00 to $38.00 Project Overview: This role will field incoming Help Desk requests from end users via both telephone and e-mail in a courteous/professional manner. Ability to resolve computer issues (connectivity, performance), laptop issues (connectivity, performance) and printer problems (local, network) Skills: Remote phone support.
Service Desk Support Specialist The New York Racing Association Inc.Service Desk Support SpecialistElmont, NY$37.34–$42 / hourp>The Service Desk Support Specialist conducts routine tasks for the Service Desk Support team, following established processes under general supervision to ensure accuracy, timeliness, and quality of work. • Contributes to completion of tasks for the support function of the Service Desk Support team, and follows routine administrative processes to ensure accuracy, timeliness, and quality of deliverables.
Part-Time Bilingual (Italian/English) Service Desk Analyst Computer Aid IncPart-Time Bilingual (Italian/English) Service Desk AnalystNYProvide first level support including but not limited to: resetting passwords, troubleshooting hardware remotely (Laptops, iPads, Desktops, Printers, etc.), troubleshooting software (proprietary software and other applications utilized by the client), and other how-to questions. As a Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests.
Systems Analyst, Service Desk Empire State Realty TrustSystems Analyst, Service DeskNew York, New York$90,000–$100,000 / yearSupport and maintain ESBO operations technology (e.g., turnstiles, kiosks, ticketing/POS (POST), timeclocks, ticket booths/printers, and other end-user systems); partner with Operations, POS Ticketing (POST), vendors, security, and specialized teams as needed to restore service quickly and safely. Cross training for Audio Visual (AV) support at the Empire State Building Observatory, including AV troubleshooting, room readiness, adjacent guest-facing technologies, and backup support during peak periods or critical incidents to broaden on-site coverage and collaboration across Service Desk, Operations, and AV support partners.
IT Service Desk Technician I SageSure Insurance Managers LLCIT Service Desk Technician IJersey City, NJp>We have more than 1,000 employees in a distributed workforce environment across 12 offices-Fairfield, CA; Mountain View, CA; Cheshire, CT; Jacksonville, FL; Tallahassee, FL; Tampa, FL; Chicago, IL; Jersey City, NJ; Marlton, NJ; Cincinnati, OH; Houston, TX; Sheboygan, WI-who are tackling the industry's toughest challenges. We champion belonging and inclusion for all identities, including, but not limited to, race, ethnicity, religion, sexual orientation, age, veteran status, ability status, gender, and country of origin, striving to create a culture where all individuals feel valued, respected, and empowered to bring their authentic selves to work.
Service Desk Analyst BXP IncService Desk AnalystNY$75,900–$106,425 / yearOur comprehensive benefits include medical and dental coverage, a retirement savings plan with competitive company match, backup childcare, educational assistance, employee support programs, a generous commuter transit subsidy and more. Support the use of operating systems and software applications including, but not limited to, Windows 11, Microsoft 365, Azure Virtual Desktop, and Adobe applications.
Service Desk Agent Second-61 LLCService Desk AgentNYRemotep>Position Description: We're hiring a Service Desk Agent to provide telephone technical support of hardware, systems, sub-systems and/or applications for FAA employee and non-employee user base, spanning the globe in support of the United States and interests abroad. • Suggests updates to the knowledge base by creating documentation describing issues encountered, their resolutions, and works on the development of processes and documentation to improve the ability of technical support personnel to detect and resolve problems.
Service Desk Analyst Harris Computer SystemsService Desk AnalystEast Meadow, NY$50,000–$73,000 / yearli>Knowledge of Altera Solutions (Sunrise Clinical Manager, Sunrise Radiology, Enterprise Scheduling), and familiarity with Altera clients, processes, and the healthcare industry in general including healthcare workflows in an ambulatory and acute care setting. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g.
Service Desk Analyst, On-site - Stamford, CT Information Services Group, Inc.Service Desk Analyst, On-site - Stamford, CTStamford, CTYou'll also play a key role in keeping the Stamford office running seamlessly, with a strong focus on supporting conference room and video collaboration solutions that are essential to how our teams and clients connect. While you'll coordinate closely with two US-based Service Desk teammates who work remotely, you'll be a member of a two-person on-site IT support in Stamford, trusted to keep things moving and make a real impact.
Senior Analyst Service Desk WEDBUSH, Inc.Senior Analyst Service DeskNew York, NY$100,000–$120,000 / yearThe Senior Service Desk Analyst leads the day-to-day operations of the IT support team, resolving complex technical issues and developing service desk policies to ensure high-quality service delivery. This role requires strategic thinking, independent judgment, and close collaboration with IT leadership to align support services with business needs.
Senior Analyst, Service Desk Wedbush Morgan SecuritiesSenior Analyst, Service DeskJersey City, NJThe Senior Service Desk Analyst leads the day-to-day operations of the IT support team, resolving complex technical issues and developing service desk policies to ensure high-quality service delivery. We provide innovative financial solutions through our Wealth Management, Capital Markets, Futures and Advanced Clearing and Prime Services divisions.