Help Desk Specialist I - Tier 1 Support TEEMAHelp Desk Specialist I - Tier 1 SupportOrlando, FL$45,000–$47,000Key responsibilities include troubleshooting application and access issues, documenting incidents, managing ticket workflows, escalating complex problems, and keeping users informed throughout the resolution process. Join a collaborative technical support team providing frontline assistance to external users, business partners, and government stakeholders in a 24/7/365 operations setting.
Help Desk Specialist II -Tier 2 Support TEEMAHelp Desk Specialist II -Tier 2 SupportOrlando, FL$52,000–$55,000Provide 24x7x365 Tier II advanced technical support for incidents and requests transferred via ServiceNow ticket or warm-transferred telephone call. • Perform advanced (second level) remote troubleshooting for: - Mobile device issues, including CBP's mobile service environment (AirWatch).
Help Desk technician Kaseya LtdHelp Desk technicianOrlando, FLKaseya's Help Desk Engineer will build and expand upon our professional and quality technical support service provided to end customers of varying technical backgrounds and ensure clients' satisfaction by meeting or exceeding customer Service Level Agreement expectations. 2 to 3 years of experience supporting End Users in office environments as a Service/Help Desk, Desktop Support Engineer or Support Center Agent preferred.
Help Desk Specialist Chenega CorporationHelp Desk SpecialistOrlando, FLProvide initial investigation, triage, troubleshooting, resolution, and ticket escalation for: web-based and client-based CBP applications; email/messaging; mobile devices; hardware (printers, desktops, laptops, etc.); network connectivity; workstation login and PIV card issues; remote VPN/DHS Workplace connectivity. Answer and respond to incoming requests, incidents, and questions via internal 800 number or external 866 number, live agent chat, self-service tickets, and emails.
Help Desk Supervisor Chenega CorporationHelp Desk SupervisorOrlando, FLThis role is responsible for ensuring service levels, quality assurance and resolution objectives are met across all Tier channels, providing on‑shift leadership to agents, and acting as the primary liaison between frontline staff and TSD leadership during assigned shifts. Chronos Operations, LLC is seeking a Help Desk Supervisor to provide real‑time supervisory oversight for Customs and Border Protection (CBP) Technology Service Desk (TSD) Tier I, II and ACE operations.
ACE Account Service Desk Specialist (Tier II – ASD) Aretec IncACE Account Service Desk Specialist (Tier II – ASD)Orlando, FLFull timeACE Account Service Desk Specialist (Tier II – ASD)CBP Technology Service Desk (TSD)Location: Remote Schedule: Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and holidays)Employment Type: Full‑timeClearance Requirement: CBP Background Investigation (Unclassified) About AretecAt Aretec, Inc., we are catalysts for change within the federal government landscape. Position SummaryAretec is seeking an ACE Account Service Desk Specialist (Tier 2 – ASD) to support the Automated Commercial Environment (ACE) Account Service Desk under the Customs and Border Protection (CBP) Technology Service Desk (TSD).
Service Desk Support Specialist (Intermediate/Senior) Link Solutions IncService Desk Support Specialist (Intermediate/Senior)Orlando, FLTroubleshoot and support enterprise technologies including Windows 10 and Windows 11, Microsoft Office 365, Microsoft Teams, OneDrive, SharePoint, Microsoft Active Directory, Trellix HBSS, Trellix HIPS, iOS devices, and related applications. This role works closely with systems administrators, network administrators, cybersecurity personnel, and end users to ensure technical issues are resolved efficiently and customer service expectations are consistently exceeded.
IT Help Desk Technician EnterfusionIT Help Desk TechnicianOrlando, FloridaA successful Help Desk Technician will have the capability to troubleshoot both software and hardware issues, possess extensive knowledge of computer software and hardware, and demonstrate outstanding customer service abilities. If you are looking to establish your career in IT and become part of a vibrant team dedicated to providing high-quality technical support, apply today to become a valuable member of Enterfusion!
ACE Account Service Desk Specialist TIER 2 TEEMAACE Account Service Desk Specialist TIER 2Orlando, FL$52,000–$55,000Join a mission-driven technical support team supporting the Automated Commercial Environment (ACE) — the U.S. government’s primary trade processing platform used to manage imports, exports, cargo processing, trade compliance, and enforcement activities. You’ll troubleshoot technical and operational issues related to the ACE platform, respond to calls and email inquiries, and help users navigate portal functionality, reporting tools, and account-related processes.
NewTrade Processing Account Service Desk Specialist TIER 2 TEEMATrade Processing Account Service Desk Specialist TIER 2Orlando, FL$52,000–$55,000Join a mission-driven technical support team supporting the Automated Commercial Environment (ACE) — the U.S. government’s primary trade processing platform used to manage imports, exports, cargo processing, trade compliance, and enforcement activities. You’ll troubleshoot technical and operational issues related to the ACE platform, respond to calls and email inquiries, and help users navigate portal functionality, reporting tools, and account-related processes.
Clinical Service Desk-Helpdesk-REMOTE-US NTT DATAClinical Service Desk-Helpdesk-REMOTE-USOrlando, FLRemote$20–$25 / hourA recognized leader in the healthcare space, the company delivers targeted segment solutions including patient engagement, predictive analytics, healthcare cloud hosting, integration and interoperability, clinical and claims application implementation, revenue cycle management and policy administration, in addition to core managed infrastructure, application and business process services. Preferred Qualifications: Minimum of 4 years of service desk / helpdesk experience or equivalent combination of education and technical troubleshooting experience (i.e., 2 years of work experience and 2 years of technical education).
Service Desk Support Specialist (Intermediate/Senior) Vets HiredService Desk Support Specialist (Intermediate/Senior)Orlando, FloridaThe role is responsible for troubleshooting hardware, software, network, and user account issues while delivering exceptional customer service through multiple support channels. The Service Desk Support Specialist (Intermediate/Senior) provides Tier II technical support for enterprise IT environments, ensuring reliable operation of mission-critical systems.
Service Desk Support Specialist Vets HiredService Desk Support SpecialistOrlando, FloridaThe role is responsible for troubleshooting hardware, software, network, and user account issues while delivering exceptional customer service through multiple support channels. The Service Desk Support Specialist (Intermediate/Senior) provides Tier II technical support for enterprise IT environments, ensuring reliable operation of mission-critical systems.
NewBilingual Technical Support Specialist 4 Corner ResourcesBilingual Technical Support SpecialistOrlando, FLIf you are passionate about providing IT support and growing your technical skills, this is a great opportunity to do so in a fast-paced environment. 4 Corner Resources is seeking Bilingual Technical Support Specialists to join our client’s team in Orlando, FL.
IT Help Desk Intern EnterfusionIT Help Desk InternOrlando, FLAssist the IT support team with daily help desk operations, including responding to tickets and resolving technical issues. Dive into the world of tech support, troubleshooting, and customer service, and make your mark in our exciting, collaborative workspace!
NewIT Admin HelpwareIT AdminOrlando, FLPosition Overview : This position provides basic technical on-site and remote support including diagnosis of user problems related to specific supported hardware, software, and networking services provided by the IT department. Reporting directly to the Director of Technology Operations, this position serves as the first point of contact troubleshooting, technology training, and new technology needs and facilitates the next level of support personnel for issues he/she cannot individually resolve.
NewIT Admin Helpware IncIT AdminOrlando, FLPosition Overview: This position provides basic technical on-site and remote support including diagnosis of user problems related to specific supported hardware, software, and networking services provided by the IT department. Our team of professionals is driven by the purpose of providing best in class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.
IT level 1 Support Starling ChevroletIT level 1 SupportOrlando, FloridaFamiliarity with or willingness to work with basic tools, drills, ladders, networking tools, hardware assembly tools, and similar. Although you should have general support knowledge of all the typical workplace devices, we expect some on-the-job training with us on specialized or industry-specific items below.
Front Desk Receptionist Serenity Mental Health CentersFront Desk ReceptionistOrlando, FLYou’ll keep everything running smoothly, from checking people in to answering calls and making sure everyone feels welcome, heard, and supported. By combining the latest technology with a people-first approach, we help our visitors improve their lives in ways that matter.
IT Support Engineer L1 BrenntagIT Support Engineer L1Orlando, FloridaBrenntag North America, Inc. and its subsidiaries use E-Verify, a government-run, web-based system that allows employers to confirm the eligibility of their employees to work in the United States. For more information, please go to https://www.e-verify.gov/employees or view the poster at https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster.pdf .