Help Desk Support Technician Tetra Tech IncHelp Desk Support TechnicianWarrenton, VAJob Duties & Responsibilities - Essential Job Functions may include (but are not limited to) the following: • Assist stakeholders with troubleshooting system/application issues, coordinate with Level 2/Level 3 support for issues which require additional escalation and facilities communications to users and stakeholders when troubleshooting issues. Work Requirements and Additional Information: Work Location: Warrenton, VA Position is: Completely in person Work Hours: Rotating shift schedule (24/7/365 operations, rotating shifts, 8 to 10 hours a day, 40 hours a week) to include nights and weekends, and holidays.
Help Desk Support Specialist Tetra Tech IncHelp Desk Support SpecialistWarrenton, VAJob Duties & Responsibilities - Essential Job Functions may include (but are not limited to) the following: • Assist stakeholders with troubleshooting system/application issues, coordinate with Level 2/Level 3 support for issues which require additional escalation and facilities communications to users and stakeholders when troubleshooting issues. Work Requirements and Additional Information: Work Location: Warrenton, VA Position is: Completely in person Work Hours: Rotating shift schedule (24/7/365 operations, rotating shifts, 8 to 10 hours a day, 40 hours a week) to include nights and weekends, and holidays.
Help Desk Specialist II (Tier II- Advanced Support) Aretec Group IncHelp Desk Specialist II (Tier II- Advanced Support)Ashburn, VAAretec is seeking a Help Desk Specialist II (Tier 2 - Advanced Support) to provide advanced technical support for the Customs and Border Protection (CBP) Technology Service Desk (TSD). Perform remote installation and troubleshooting of workstations and peripherals, including desktops, laptops, tablets, printers, scanners, and cameras.
Help Desk Support Specialist Ethic Tech, LLCHelp Desk Support SpecialistWashington, VAFull timeEthic Tech is seeking a Help Desk Support Specialist to provide support to the Administration and Resource Management Division (ARI) within Headquarters Marine Corps (HQMC). Tracking and submitting reports and metrics, and trend analysis to support innovations or recommended changes and updates to policies or training.
Senior Help Desk Support Specialist Ethic Tech, LLCSenior Help Desk Support SpecialistWashington, VAFull timeEthic Tech is seeking a Senior Help Desk Support Specialist to provide support to the Administration and Resource Management Division (ARI) within Headquarters Marine Corps (HQMC). Tracking and submitting reports and metrics, and trend analysis to support innovations or recommended changes and updates to policies or training.
Help Desk Specialist II (Tier II – Advanced Support) Aretec IncHelp Desk Specialist II (Tier II – Advanced Support)Ashburn, VARemoteFull timeAretec is seeking a Help Desk Specialist II (Tier 2 – Advanced Support) to provide advanced technical support for the Customs and Border Protection (CBP) Technology Service Desk (TSD) . Perform remote installation and troubleshooting of workstations and peripherals, including desktops, laptops, tablets, printers, scanners, and cameras.
Help Desk Specialist I (Tier I Agent - Internal) Aretec Group IncHelp Desk Specialist I (Tier I Agent - Internal)Ashburn, VAEscalate incidents to Tier 2 or Tier 3 support teams, including internal CBP groups and third‑party vendors, using ticket transfer and warm‑call transfer methods. Respond to incoming incidents, service requests, and inquiries via internal 800 number, live agent chat, self‑service tickets, and email.
Help Desk Specialist II (Tier 2 - Advanced Support) Titan Technologies CareerHelp Desk Specialist II (Tier 2 - Advanced Support)Ashburn, VirginiaThis role provides advanced Tier II technical troubleshooting and resolution for employees, contractors and external customers by responding to hardware, software, network, mobile device, VPN, and access-related issues. The ideal candidate should have at least two years of IT support experience, strong knowledge of Windows, Active Directory, Microsoft 365, and remote access technologies, and the ability to work in a fast-paced, customer-focused environment.
NewHelp Desk - Tier I&II (Mid) Progression IncHelp Desk - Tier I&II (Mid)Chantilly, VA, VAAbility to lift up to 50lbs, must be physically able to walk, squat, bend, twist, lift, crawl under desks, reach out and above head, carry items, push and pull carts loaded with equipment. Consistent with this commitment, we are dedicated to the employment and advancement of qualified minorities, women, individuals with disabilities, protected veterans, persons of all ethnic backgrounds and religions according to their abilities.
NewHelp Desk - Tier I&II (Sr) Progression IncHelp Desk - Tier I&II (Sr)Winchester, VAAbility to lift up to 50lbs, must be physically able to walk, squat, bend, twist, lift, crawl under desks, reach out and above head, carry items, push and pull carts loaded with equipment. Consistent with this commitment, we are dedicated to the employment and advancement of qualified minorities, women, individuals with disabilities, protected veterans, persons of all ethnic backgrounds and religions according to their abilities.
NewHelp Desk Specialist I - Tier 1 Support TEEMAHelp Desk Specialist I - Tier 1 SupportAshburn, VA$48,000–$50,000You will manage inbound support requests through phone, chat, email, and ticketing systems, providing exceptional customer service while troubleshooting application and access issues. Success in this role requires strong technical aptitude, excellent communication skills, and the ability to thrive in a rotating shift environment supporting mission-critical operations.
Help Desk + Security Analyst Near Shore CyberHelp Desk + Security AnalystWinchester, VirginiaTime splits roughly 50/50: half supplementing the CPA firm's internal help desk, half working as a security analyst inside the security program our client manages on the firm's behalf. We are recruiting on behalf of our Winchester, Virginia-based client for a hybrid Help Desk + Security Analyst role embedded inside their anchor CPA firm engagement.
Help Desk Specialist I Potomac Bancshares IncHelp Desk Specialist IWVPreferred: Bachelor's degree in information technology, Computer Science, or related field; or equivalent experience; or certifications such as CompTIA A+, Network+, Security+, or Microsoft certifications; minimum of three (3) years work related experience; preferably in a financial or regulated environment. Minimum: Associate degree in Information Technology, Computer Science, or related field; or equivalent experience; minimum of one (1) year work related experience desired; preferably in a financial or regulated environment.
Help Desk Specialist I (Tier I Agent – Internal) Aretec IncHelp Desk Specialist I (Tier I Agent – Internal)Ashburn, VARemoteFull timeEscalate incidents to Tier 2 or Tier 3 support teams, including internal CBP groups and third‑party vendors, using ticket transfer and warm‑call transfer methods. Respond to incoming incidents, service requests, and inquiries via internal 800 number, live agent chat, self‑service tickets, and email.
Help Desk Manager (DAI, Financial) - Fully Remote – Secret+ BizFirstHelp Desk Manager (DAI, Financial) - Fully Remote – Secret+Leesburg, AKRemoteThe Helpdesk Manager shall provide daily supervision, direction, and guidance to contract personnel responsible for remote-access user support and training, including organizing, directing, and monitoring the work of qualified personnel, and scheduling personnel rotations to ensure efficient and effective helpdesk coverage and support operations. Our client is a boutique consulting firm that employs consultants and professionals with unique skill sets to support the federal government with strategic execution, financial process enablement, IT systems, and Enterprise Resource Planning (ERP) software implementation.
Help Desk Technician - Tier 2 (MSP) Solvere One/HouseCallHelp Desk Technician - Tier 2 (MSP)Dulles, VAFull timeSolvere One has established a top-level Managed Service Provider (MSP) brand that focuses on network security and proactive management solutions as a chosen IT services and consulting provider. Identifies, diagnoses, and resolves Tier 2 incidents for users of personal computer software and hardware, local network, the Internet, and new computer technology in a call center environment; communicates solutions to end-users.
Senior Help Desk Technician II Contact Government Services LLCSenior Help Desk Technician IIChantilly, VASkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.
Senior Help Desk Technician Contact Government Services LLCSenior Help Desk TechnicianChantilly, VASkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.
Help Desk Technician - Tier 3 Solvere One/HouseCallHelp Desk Technician - Tier 3Dulles, VAFull timeSolvere One has established a top-level Managed Service Provider (MSP) brand focused on network security and proactive management solutions, serving as a chosen IT services and consulting provider. This role requires deep expertise across cloud platforms, hybrid environments, and networking, along with strong communication skills and the ability to resolve complex technical problems that may not have a clear, documented solution.
CBP Technology Service Desk Aretec IncCBP Technology Service DeskAshburn, VARemoteFull timeThis role serves as a 24x7x365 centralized Point of Contact (POC) for external customers, including Participating Government Agencies (PGAs) and the Trade community (importers/exporters). Aretec is seeking a Help Desk Specialist I (Tier 1 Agent – External) to support the Customs and Border Protection (CBP) Technology Service Desk (TSD) .
ACE Account Service Desk Specialist (Tier II – ASD) Aretec IncACE Account Service Desk Specialist (Tier II – ASD)Ashburn, VARemoteFull timeBecause ACE Tier II analysts interact daily with trade organizations, brokers, importers, and other stakeholders who speak the language of trade, candidates who can communicate fluently in trade terminology (entry types, bonds, PGAs, harmonized tariff schedules, port operations, and related concepts) will be best positioned to succeed in this role. Background in trade brokerage, freight forwarding, port operations, or a related trade industry role; candidates who have worked alongside licensed customs brokers, port directors, or trade compliance officers are strongly encouraged to apply.
NewACE Account Service Desk Specialist TIER 2 TEEMAACE Account Service Desk Specialist TIER 2Ashburn, VA$61,000–$64,000Join a mission-driven technical support team supporting the Automated Commercial Environment (ACE) — the U.S. government’s primary trade processing platform used to manage imports, exports, cargo processing, trade compliance, and enforcement activities. You’ll troubleshoot technical and operational issues related to the ACE platform, respond to calls and email inquiries, and help users navigate portal functionality, reporting tools, and account-related processes.
CBP Technology Service Desk Aretec Group IncCBP Technology Service DeskAshburn, VAThis role serves as a 24x7x365 centralized Point of Contact (POC) for external customers, including Participating Government Agencies (PGAs) and the Trade community (importers/exporters). Aretec is seeking a Help Desk Specialist I (Tier 1 Agent - External) to support the Customs and Border Protection (CBP) Technology Service Desk (TSD).
ACE Account Service Desk Specialist (Tier II - ASD) Aretec Group IncACE Account Service Desk Specialist (Tier II - ASD)Ashburn, VARemoteBecause ACE Tier II analysts interact daily with trade organizations, brokers, importers, and other stakeholders who speak the language of trade, candidates who can communicate fluently in trade terminology (entry types, bonds, PGAs, harmonized tariff schedules, port operations, and related concepts) will be best positioned to succeed in this role. Background in trade brokerage, freight forwarding, port operations, or a related trade industry role; candidates who have worked alongside licensed customs brokers, port directors, or trade compliance officers are strongly encouraged to apply.
Service Desk Engineering SME IMRI Technology & Engineering SolutionsService Desk Engineering SMEAshburn, VirginiaPOSITION OVERVIEW: IMRI is seeking a highly experienced Service Desk Engineering Subject Matter Expert (SME) to support a federal customer in strengthening endpoint security, device lifecycle management, and advanced engineering capabilities within the service desk ecosystem. The ideal candidate will bring deep expertise in endpoint engineering, modern device management, and security-focused infrastructure, helping drive improved visibility, resilience, and operational efficiency across the environment.
Front Desk Coordinator Omega HealthFront Desk CoordinatorChantilly, Virginia$14We are a premier provider of supported employment services, organically serving people with developmental disabilities, autism spectrum disorder, veterans of the US Armed Forces, and persons experiencing economic challenges or additional special needs of working age individuals. The ideal candidate enjoys multitasking, communicates professionally, maintains confidentiality, and creates a welcoming environment for clients, families, and staff.
Patient Service/Front Desk Coordinator Part Time MyEyeDr.Patient Service/Front Desk Coordinator Part TimeLeesburg, VA$17–$21.80 / hourPart timeOur trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. For locations in the Virginia counties of Arlington, Alexandria City, Fairfax, Loudoun, Prince William, Manassas City, Stafford, Fauquier, Clarke, Culpepper, and Spotsylvania, the wage range for this position is $17.00-$21.80 hourly, based on experience and office location.
Service Desk Coordinator System OneService Desk CoordinatorWinchester, VirginiaSystem One,f and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. Use PC applications (e.g., word processing, spreadsheet, database, etc.) to document, maintain and report functions/activities.
Pediatric Dental Office - Front Desk Coordinator Loudoun Pediatric DentistryPediatric Dental Office - Front Desk CoordinatorAshburn, VAWe are dedicated to providing exceptional dental care to children in a warm and welcoming environment, and we need your organizational skills and cheerful demeanor to help us achieve that. Loudoun Pediatric Dentistry has been serving the Leesburg and Ashburn, VA community for over 10 years, specializing in pediatric dentistry.
Front Desk Host Floyds 99 Barbershop - Ashburn - Belmont ChaseFront Desk HostAshburn, VAFull timeWe're right in the heart of the action-steps away from great eats like Cooper's Hawk Winery & Restaurant and Filo Café, plus shopping spots to explore before or after your shift. This customer service role keeps our shop running smoothly by answering phone calls, scheduling appointments, answering questions, and taking messages for staff.
Front Desk Coordinator PrInce William County GovernmentFront Desk CoordinatorPrince William County, VA$23.77–$27.96 / hourThe Prince William County Department of Parks & Recreation is seeking a detail-oriented, customer-focused Front Desk Coordinator to support daily operations at the George Hellwig Administrative Building, located within a vibrant 132-acre park in Prince William County, Virginia. The George Hellwig Administrative Headquarters serves as the home office for the Director, Deputy Director, and executive leadership team overseeing six of the department's seven divisions: Capital Projects & Planning, Recreation, Maintenance & Operations, Administration, Rangers, and Marketing & Communications.
Front Desk Receptionist US Foot and Ankle Specialists CareersFront Desk ReceptionistAshburn, VirginiaThis role is ideal for someone who enjoys helping patients, staying organized, and working in a fast-paced healthcare environment. We offer hands-on training, a supportive team environment, and opportunities for growth within a growing podiatry practice.
Ophthalmic Technician (Pretest Front Desk Hybrid) Bermel Vision and AestheticsOphthalmic Technician (Pretest Front Desk Hybrid)Leesburg, VAThis is a true hybrid position in our heavy medical practice — one minute you’re performing OCTs, visual fields, and refractions, the next you’re welcoming patients, scheduling, and educating them on dry eye treatments, myopia control, or aesthetic services the doctor just recommended. We are looking for a sharp, fast-learning Ophthalmic Technician who loves pretesting and can confidently jump to the front desk when needed.
NewPatient Service/Front Desk Coordinator Part Time MyEyeDr IncPatient Service/Front Desk Coordinator Part TimeLeesburg, VA$17–$21.80 / hourOur trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. For locations in the Virginia counties of Arlington, Alexandria City, Fairfax, Loudoun, Prince William, Manassas City, Stafford, Fauquier, Clarke, Culpepper, and Spotsylvania, the wage range for this position is $17.00-$21.80 hourly, based on experience and office location.
Front Desk Receptionist US Foot & Ankle SpecialistsFront Desk ReceptionistAshburn, VAPart timeThis role is ideal for someone who enjoys helping patients, staying organized, and working in a fast-paced healthcare environment. We offer hands-on training, a supportive team environment, and opportunities for growth within a growing podiatry practice.
NewFront Desk Fitness Attendant ClubCorp USA IncFront Desk Fitness AttendantVAMust be knowledgeable of the following as applicable: tennis court reservation policy, personal training, fitness programs, youth center reservation policy, group exercise class descriptions, class reservation schedules, and all upcoming club events and specials. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more.
Experience Guide (Spa Front Desk) The NOWExperience Guide (Spa Front Desk)Ashburn, VAThis includes but is not limited to greeting and assisting guests regarding services and products, booking appointments, selling memberships and massage enhancements, and handling payment for services performed. The NOW is looking forward to bringing their thoughtfully crafted menu with customizable enhancements, healing products and singular design aesthetic to cities all over the United States.
Front Desk Receptionist/Administrator FYZICAL Therapy and Balance Centers Manassas and HeathcoteFront Desk Receptionist/AdministratorManassas, VAThe job responsibilities will include greeting and assisting patients, scheduling appointments, answering phones, obtaining/verifying medical insurance benefits, and other administrative tasks. We are seeking to fill a position for full-time front desk receptionist for our fast-paced outpatient physical therapy clinic located in Manassas and Gainesville.
Front Desk Associate Gold's Gym - Gym Quest, Inc.Front Desk AssociateCulpeper, VAThis position will provide assistance to members along with inquiries about gym operations and policies and help to perform various administrative duties (phone calls, appointments, tours, and sales). This detail-oriented individual will possess excellent customer service skills and the ability to communicate effectively with both staff and members.
Receptionist / Front Desk Erickson Senior LivingReceptionist / Front DeskAshburn, VA$17–$19 / hourResponsible for logging all resident packages and notifying residents of a package pick-up via notice, assuring all mail is dispatched through U.S. Mail at the end of each day, sort and distributes all inter-office mail. Ashby Ponds helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us.
NewFront Desk Clerk, Big Meadows Lodge Delaware North Companies IncFront Desk Clerk, Big Meadows LodgeVALow-cost, recently updated dormitory housing available for $100/ week, including utilities and wi-fi, and free daily meals available for individuals who reside 50-plus miles from their worksite. Shenandoah National Park offers over 200,000 acres of protected lands with lots to explore including cascading waterfalls, spectacular vistas, and quiet wooded hollows.
Member Services Rep Front Desk Excel FitnessMember Services Rep Front DeskWarrenton, VirginiaOperate and assist applicable members with the use of equipment, tanning, HydroMassage, Total Body Enhancement, and other amenities while making sure all applicable processes and procedures are adhered to. This position may work outside of regularly scheduled shift hours to include mornings, evenings, weekends, and overnight as required.
Part Time Cleared Helpdesk Technician (onsite) Marathon TSPart Time Cleared Helpdesk Technician (onsite)Ashburn, VAMarathon TS is looking to hire a part time cleared Helpdesk Technician to work onsite in Ashburn, VA on a newly awarded contract supporting the Department of Homeland Security Customs and Border Protection (Client CBP). Additionally, the role includes offering help desk support, addressing user queries, troubleshooting technical issues, and ensuring a seamless user experience.
3544 - Data Center IT Infrastructure Technician NTT Global Data Centers Americas3544 - Data Center IT Infrastructure TechnicianAshburn, VirginiaThe Data Center IT Infrastructure Technician responsibilities also include but are not limited to racking and stacking equipment, installing PDU’s creating and managing documentation, and periodically supporting help desk functions such as participating in a phone queue, preforming desktop support, and deploying hardware (laptops, VoIP phones, peripherals). Installation of data center infrastructure materials including racks and cabinets w/ grounding, cable tray and ladder, cable management, copper and fiber networking cable, copper and fiber patch panels and any other materials necessary for data center operations.
5155 - Data Center IT Infrastructure Technician NTT Global Data Centers Americas5155 - Data Center IT Infrastructure TechnicianAshburn, VirginiaThe Data Center IT Infrastructure Technician responsibilities also include but are not limited to racking and stacking equipment, installing PDU’s creating and managing documentation, and periodically supporting help desk functions such as participating in a phone queue, performing desktop support, and deploying hardware (laptops, VoIP phones, peripherals). Installation of data center infrastructure materials including racks and cabinets w/ grounding, cable tray and ladder, cable management, copper and fiber networking cable, copper and fiber patch panels and any other materials necessary for data center operations.
5165 - Data Center IT Infrastructure Technician NTT Global Data Centers Americas5165 - Data Center IT Infrastructure TechnicianAshburn, VirginiaThe Data Center IT Infrastructure Technician responsibilities also include but are not limited to racking and stacking equipment, installing PDU’s creating and managing documentation, and periodically supporting help desk functions such as participating in a phone queue, preforming desktop support, and deploying hardware (laptops, VoIP phones, peripherals). Installation of data center infrastructure materials including racks and cabinets w/ grounding, cable tray and ladder, cable management, copper and fiber networking cable, copper and fiber patch panels and any other materials necessary for data center operations.
Senior Deskside Technician Pomeroy Technologies LLCSenior Deskside TechnicianLeesburg, VAWhile performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with Pomeroy employees, Clients and Vendors. Core Function: The Senior Deskside Technician role is an internal role within Pomeroy for the Client account, with similar duties as the Deskside Technician II role, but with further experience and knowledge.
Enterprise IT Support Technician ManTechEnterprise IT Support TechnicianWarrenton, VAYou will support end users through incident management, equipment installations, and troubleshooting while collaborating with network services, systems engineering, and application development teams to restore service, identify problems, and meet ongoing operational needs. + Troubleshoot and resolve issues involving Windows Active Directory, Microsoft Office, business applications, browsers, and network connectivity while restoring services, determining root causes, and maintaining accurate logs, records, and status reports.
Incident Support Manager AkimaIncident Support ManagerAshburn, VAIf you are an individual with a disability, or have known limitations related to pregnancy, childbirth, or related medical conditions, and would like to request a reasonable accommodation for any part of the employment process, please contact us at job-assist@akima.com or 571-353-7053 (information about job applications status is not available at this contact information). Manages the general day-to-day operations of the organization's computer systems, networks, programs, infrastructure, help-desk support, databases, and other technologies.
Information System Security Officer Rincon Research CorpInformation System Security OfficerChantilly, VA$100,000–$140,000 / yearAt Rincon Research Corporation, our primary business is innovating, developing, and fielding digital signal processing (DSP) products and services for the United States Defense and Intelligence Communities in support of national security. Perform Continuous Monitoring and reporting of identified security controls including audit log reviews, system compliance assessments, vulnerability scans, and account activity for privileged and general users.