Tier 2 - Mid Level Desk Side IT Specialist ActioNet IncTier 2 - Mid Level Desk Side IT SpecialistWashington, DC$65,000–$75,000 / yearActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. Diagnose and resolve complex issues involving Windows OS, Active Directory, AVD performance, SCCM client health, BitLocker recovery, and Intune-managed devices.
Field Engineer 3 ObjectWin Technology IncField Engineer 3ALEXANDRIA, VAYour assignments will range in complexity from troubleshooting and repair to more difficult device repair, including reloading and re-imaging of PCs/laptops, and installing and optimizing HW/SW networking products. Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system.
Help Desk Tier 1 Omniscius ConsultingHelp Desk Tier 1Annapolis Junction, MDThis position is responsible for resolving common hardware, software, account, and network connectivity issues while ensuring incidents and service requests are accurately documented and escalated when necessary. Our client is seeking a Help Desk Tier 1 / System Administrator Level 1 to provide frontline technical support to users in a mission-focused environment.
Actionet, Inc. Careers - Desktop Support ActioNet, Inc.Actionet, Inc. Careers - Desktop SupportRosslyn, VAActioNet is a dynamic, award-winning SEI CMMI Level 4 and ISO 20000/ISO 27000 I Certified IT Services Firm that specializes in Enterprise Software Development involving Full Lifecycle Methodology, Project Management, Information Systems Security, Systems Integration and Training. Hourly Rate up to $47.00, depending on qualifications, including relevant certifications, education, years of experience, and demonstrated experience supporting Federal Government programs within the field.
Actionet, Inc. Careers - Desk Side Support Manager ActioNet, Inc.Actionet, Inc. Careers - Desk Side Support ManagerWashington, DC$80,000–$150,000 / yearActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. Ensures that projects adhere to ActioNet's Quality Management System, including ActioNet tools and industry best practices, and that adequate status reporting, reviews, and other control tools are employed to keep projects on track and customers fully informed of status.
Systems Administrator Peterson TechnologiesSystems AdministratorAnnapolis Junction, MD$106,000–$135,000 / yearConfigures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. If you are looking to join a company that provides amazing benefits, a healthy work-life balance, competitive salaries, and talented subject matter experts, consider joining our team!
Service Desk Engineer Ardent Management ConsultingService Desk EngineerWashington, DCPosition Description: Ardent is seeking a Service Desk Engineer to design, implement, and maintain technical controls to reduce the risk of unauthorized initial discovery and lateral movement, malicious credential use and defense evasion, and persistence via machine key and related system-abuse techniques within CBO's environment. Engineer and maintain operating system and application patching, version control, and lifecycle management for supported applications, ensuring delivery through approved mechanisms such as a company application store, Microsoft Intune, or Group Policy Objects (GPO) based on user role and access level.
Desktop Support ActioNet IncDesktop SupportWashington, DCActioNet is a dynamic, award-winning SEI CMMI Level 4 and ISO 20000/ISO 27000 I Certified IT Services Firm that specializes in Enterprise Software Development involving Full Lifecycle Methodology, Project Management, Information Systems Security, Systems Integration and Training. This role involves resolving complex technical issues, managing escalations, and ensuring the smooth operation of IT systems in both office and field environments.
Helpdesk Technician - Tier I CELESTIAL INNOVATIONS GROUP LLCHelpdesk Technician - Tier IWashington, DCFull timeServe as the initial point of contact for OIS requests for service, overseeing emails, calls, chat, walk-ups, and in-person interactions at the OIS Help Desk. Celestial Innovations Group (CIG) is a fast-moving, mission driven technology firm working at the intersection of innovation, national security, and digital transformation.
Infrastructure Operations Manager ValidaTekInfrastructure Operations ManagerArlington, VASummary: ValidaTek is searching for an Infrastructure Operations Manager to manage the day-to-day support of an IT infrastructure program that provides a common view for all enterprise-wide capabilities, supported by structured processes, priorities, knowledge sharing, and focus on performance management. Our commitment to quality and performance optimization is the reason why our IT Service Projects and New Development Projects have been appraised at CMMI Maturity Level 5, positioning us as one of a handful of elite companies to receive the highest form of third-party validation.
Help Desk Specialist Manager AMERICAN SYSTEMSHelp Desk Specialist ManagerArlington, VirginiaFull timeThe role trains and coaches help desk personnel, monitors service levels and customer experience, serves as an escalation point for critical or unusual issues, and uses performance data, post-incident reviews, and root-cause analysis to improve service quality. Through disciplined use of information technology service management processes and tools, the Help Desk Specialist Manager promotes timely restoration of service, accurate ticket handling, effective knowledge transfer, and continual service improvement.
Actionet, Inc. Careers - Tier 2 - Mid Level Desk Side IT Specialist ActioNet, Inc.Actionet, Inc. Careers - Tier 2 - Mid Level Desk Side IT SpecialistWashington, DC$65,000–$75,000 / yearActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. Diagnose and resolve complex issues involving Windows OS, Active Directory, AVD performance, SCCM client health, BitLocker recovery, and Intune-managed devices.
Junior Service Desk Technician ActioNet IncJunior Service Desk TechnicianWashington, DC$20–$24 / hourActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. We are passionate about the inspirational missions of our customers, and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health, and well-being of our nation.
Senior Systems Administrator TechFlow IncSenior Systems AdministratorArlington, VA$75,000–$85,000 / yearIn this role, you will be responsible for the administration, maintenance, monitoring, and optimization of enterprise IT infrastructure supporting the customers platform, ensuring the stability, security, and availability of mission-critical systems through routine system administration, troubleshooting, and proactive corrective action. You will work closely with cybersecurity personnel, engineers, help desk staff, and government stakeholders to maintain a secure, high-performing operating environment - while collaborating alongside a highly technical team in a dynamic government setting.
Operations Help Desk Specialist EntarianOperations Help Desk SpecialistSuitland, MarylandThe Duty Controller is also a critical part of the SARSAT team, helping to ensure the performance of lifesaving SARSAT satellite instruments, Local User Terminals (LUTs or ground stations), the USMCC, and all supporting communications. Must have excellent verbal and written communication skills to work effectively with international communities and to write concise, accurate controller duty logs and communicate verbally and in writing by emails with beacon owners.
Helpdesk Specialist SMS DATA PRODUCTS GROUP, INCHelpdesk SpecialistFort Belvoir, VA$58,000–$66,000 / yearThe role operates within the Service Desk function, which serves as the single, initial contact point for customers and mission partners to resolve incidents and problems for DTRA infrastructure, networks, applications, and systems. With the goal of building long-term partnerships with our customers, we invest in our employees by providing the training, tools, and support they need to keep critical missions operational, improve performance, and reduce risk.
Tech Control Facility (TCF) Operations, Lead Geospatial And Cloud AnalyticsTech Control Facility (TCF) Operations, LeadArlington, VirginiaCompensation: $155,000.00 per year GCA is a minority veteran owned small business providing solutions to customer requirements in every realm of the intelligence and information technology industries to include, imagery/intelligence analysis, related systems engineering and administration, operations and maintenance, networking and VTC services. Geospatial and Cloud Analytics (GCA) is seeking a Tech Control Facility (TCF) Operations, Lead to oversee the day-to-day performance, operational readiness, and modernization of TCFs and supporting infrastructure, at a federal client site.
6Yrs Helpdesk Specialist - Washington DC (In-person interview) AHU Technologies6Yrs Helpdesk Specialist - Washington DC (In-person interview)Washington, District of Columbia$27–$30 / hourRole: Helpdesk Specialist Client: DC Government Location: Washington DC (Onsite) Job Description: OCTO helps is looking to add to its DCPS DC Public School Technical Support team. We are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world.
Help Desk Coordinator Black Bear Technology SolutionsHelp Desk CoordinatorAdelphi, MarylandThese roles utilize ITIL best practices and ServiceNow to ensure ticket queues are efficiently managed and service level agreements are met. This position supports seamless IT operations and contributes to improved user experiences across supported environments.
IT Support Services Nightwing Intelligence SolutionsIT Support ServicesSterling, Virginia$77,000–$163,000 / yearNightwing is seeking a Technical Engagement Network (TEN) Lab Manager with experience in customer service and IT support operations to be a member of the IT support services desk in the customer environment supporting analysts and business continuity of the customer mission. - Support the implementation of new technologies and equipment in the lab environment, - Provide support as needed to lab staff in the tasks of provisioning and issuing equipment to end users, as well as maintaining inventory database.