Help Desk/Call Center Analyst Jcd StaffingHelp Desk/Call Center AnalystSpringfield, Virginia$45,000–$55,000 / yearCompensation: $45,000.00 - $55,000.00 per year JCD Staffing is a specialized staffing and consulting firm, focused on working with highly talented technical individuals to provide our clients with a unique, successful hiring experience. Help Desk/Call Center Analyst - Onsite and Remote work (hybrid role) Required: Secret Clearance Serve as a member of a service desk operations team that is the initial point of contact for customer support.
Client Services Manager GD Information TechnologyClient Services ManagerWashingtonThe Client Services Manager is responsible for leading the organization’s IT Service Delivery function, including multi‑site Help Desk operations, Unified Communications (UC), and Video Teleconferencing (VTC) support teams. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
Help Desk Lead/CAB Manager ValidaTek IncHelp Desk Lead/CAB ManagerArlington, VASummary: We are seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to oversee the operations of the help desk operations that supports a large DoD IT infrastructure program providing a common view for all enterprise-wide users. As the primary point of contact between the help desk and leadership, this manager will focus on customer service, performance, and optimization of processes to ensure end users have the support they need to be successful when utilizing the network.
NewFront Desk Assistant – Child Care Center The TEA CenterFront Desk Assistant – Child Care CenterMc Lean, VirginiaThe Front Desk Assistant will support daily front-desk operations, communicate with families and staff, and help ensure the center remains organized and welcoming. Previous front-desk, customer service, administrative, or childcare-center experience is a plus.
Help Desk and Microsoft 365 Administrator ITCON ServicesHelp Desk and Microsoft 365 AdministratorVienna, VARequired Skills and Qualifications Ability to maintain essential Microsoft 365 and Help Desk operations, including end user support, Windows 11 troubleshooting, VPN setup, M365 applications troubleshooting, laptop configuration, device tracking, etc. Maintain Office infrastructure requirements including Cisco Meraki and Ubiquiti access points, switches, Canon printers, MS Teams Soft phones etc.
System Administrator Terrestris Global SolutionsSystem AdministratorWashington, DCRemoteThis project will provide IT service desk, systems, network, and security operations support for Federal Prison Industries (UNICOR), supporting end users, Microsoft infrastructure, and mission-critical business systems in hybrid work environments. You will: Perform all duties assigned to Level I Technicians, including user workstation support for desktops, laptops, 10Zig zero clients, and mobile thin clients.
Help Desk Specialist I Shift Lead (Copyright) Computer World ServicesHelp Desk Specialist I Shift Lead (Copyright)Washington, District of Columbia$55,000–$65,000 / yearJob Description The Help Desk Specialist I – Lead serves as the senior resource and daily point-of-contact for Help Desk Specialists providing first-contact technical and customer service support. $55,000 - $65,000 a year The offered rate will be based on the selected candidate’s knowledge, skills, abilities and/or experience and in consideration of internal parity.
Front Desk Office Manager - Live Hotel - Maryland Live! Casino and Hotel MarylandFront Desk Office Manager - Live Hotel - MarylandHanover, MarylandSupervise and train Hotel Front Office Staff including Assistant Front Desk Office Managers, Guest Service Agents, Rooms Control Agents, Night Auditors, and Bell Persons. By coordinating with internal departments, upholding brand expectations, and driving continuous improvement, you help ensure that every guest interaction reflects our commitment to excellence.
Service Desk Coordinator - 17627 QED NationalService Desk Coordinator - 17627Vienna, VAOur mission is to extend Navy Federal Credit Union's superior member-centric service commitment to employees by addressing IT issues, striving for first-contact resolution whenever possible, timely escalation, and management of incidents and service requests to enable employees to serve members around the globe. Our Service is responsible for acting as the first point of contact for Enterprise Technology Services (ETS), where we strive to resolve customer incidents, answer questions, and assist with submitting Service Catalog Requests wherever necessary.
End User Resource Specialist CACI International Inc.End User Resource SpecialistArlington, VA$70,800–$148,600 / yearPay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. This candidate will help to mentor a team of 14 IT deskside technicians who provide IT support to end users and end user hardware (laptops, desktop, VDI, mobile devices, printers, etc.).
Help Desk Manager Client Solution Architects LLCHelp Desk ManagerWashington, DCInterface directly with NMCI, Navy Enterprise Service Desk (NESD), DISA Joint Service Provider (JSP), and vendor support entities to escalate issues and resolve complex technical problems. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
Help Desk Specialist I (Copyright) Computer World ServicesHelp Desk Specialist I (Copyright)Washington, District of Columbia$50,000–$59,000 / yearThis role requires strong communication, customer service skills, and the ability to follow established procedures for documenting issues, managing tickets, and coordinating with higher-tier personnel. Interacting with customers via telephone, email, and online forms to troubleshoot and resolve incidents involving networks, accounts, and IT services.
Help Desk Technician - Tier II - TS/SCI with Polygraph GD Information TechnologyHelp Desk Technician - Tier II - TS/SCI with PolygraphWashingtonEnsures all problems reported by end users have been adequately documented and controls exist so only authorized staff can archive the end users' entries, as well as determine if there are sufficient controls to escalate issues according to priority. Supports developing unique applications training lesson plans, for initial user and follow-on educational or refresher training distributing copies (hardcopy/electronic) of training materials and conducting training either on-site or over-the-phone.
Front Desk Coordinator - Alexandria, VA The JointFront Desk Coordinator - Alexandria, VAAlexandria, VARanked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times "Top 400+ Franchises" and Entrepreneur's "Franchise 500" lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp.
Help Desk Technician II - TS/SCI W/ poly GD Information TechnologyHelp Desk Technician II - TS/SCI W/ polyAnnapolis Junction, MarylandTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
Front Desk Coordinator – Flu Clinic VitalCheck WellnessFront Desk Coordinator – Flu ClinicWashington, DC$20This is a straightforward, non-clinical role focused on greeting patients, assisting with check-in paperwork and keeping patient flow organized while the nursing team administers vaccinations. Our teams help companies provide convenient onsite wellness clinics and other preventive services without disrupting employees' workdays.
Cyber Case Management Junior level Service Desk Peraton IncCyber Case Management Junior level Service DeskWashington, DC$51,000–$82,000 / yearAs the nation's risk adviser, we (CISA) help our partners strengthen their own capabilities and connect our stakeholders in industry and government to each other and to resources, analyses, and tools to help them build their own cyber, communications, and physical security and resilience, and in turn, strengthening national resilience. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies.
Junior Systems Administrator PeratonJunior Systems AdministratorFort Meade, Maryland$112,000–$179,000 / yearFull timeYou will also provide assistance to users in accessing and using IT systems; provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems; provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Peraton offers enhanced benefits to employees working on this critical National Security program, which include heavily subsidized employee benefits coverage for you and your dependents, 25 days of PTO accrued annually up to a generous PTO cap and eligible to participate in an attractive bonus plan.
Help Desk Specialist II Lead (CRS) Computer World Services CorpHelp Desk Specialist II Lead (CRS)Washington, DC$69,000–$81,000 / yearThis role coordinates workflow, mentors staff, oversees ticket quality, and ensures that incidents, service requests, and escalations are handled efficiently and in compliance with SLAs, policies, and CRS-specific support requirements. The Help Desk Specialist II - Lead serves as a senior technical and operational point of contact within the Help Desk team, providing support while leading day-to-day service operations.
Front Desk Associate Perfect Performance NovaFront Desk AssociateTysons Corner, Virginia$18–$22 / hourCompensation: $18.00 - $22.00 per hour Perfect Performance Strength & Speed Academy is focused on developing the speed, agility, quickness, footwork and explosive power of our athletes. As a Front Desk Associate, your goal is to increase membership numbers through member referrals, cold calls, walk-in visits and lead conversions.