73 Results for

Help Desk Jobs in Oakland, CA

Jobs

New!

Santa Clara, CA5 days ago

Strong customer service; strong interpersonal, organizational and communication skills; ability to work in a fast paced changing environment; understanding of Windows based applications; ability to diagnose application software and hardware problems; ability to recognize priority issues and escalate accordingly; ability to translate technical terms into non-technical language; working knowledge of: Modems and data communications, checking PC network connections; identifying and correcting memory issues; resetting network and Internet passwords; using browser and network utilities; resetting Internet proxy configurations; install and setup applications; NT navigation and directory structure; Windows disk utilities to correct common errors; network error messages to determine causes. Top required skills: Documentation, Process guideline, MS Office Suite - Formatting Word/Excel Raw Data Organization, VLOOKUP, Power BI, ServiceNow, PowerPoint, and Windows OS.

New!

San Francisco, CA4 days ago

Remote

$60–$65

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors, including but not limited to:The individual’s skill sets, experience, and training; Licensure and certifications; Office location and other geographic considerations; Other business and organizational needs.

New!

San Francisco, CA4 days ago

$180,000–$185,000

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

New!

Berkeley, CA4 days ago

Remote

$78,000–$141,000 Per Year

SynergisticIT works with clients hiring for entry-level software programmers, Java full stack developers, Python/Java developers, data analysts, data engineers, data scientists, and machine learning engineers . Ideal candidates for interview-focused support include: recent grads with limited experience, candidates stuck after multiple interviews, professionals returning after layoffs, candidates with career gaps.

Palo Alto, CA12 days ago

$0–$75 Per Hour

Understanding of the endpoint and identity considerations unique to AI tools: network allowlisting for LLM API endpoints, DLP policy tuning for AI-generated content, user provisioning workflows, and communicating rollout plans across IT, Security, and end-user teams. Familiarity with deploying Claude Code or GitHub Copilot to engineering teams including managing licensing, IDE plugin distribution via MDM (Jamf/Intune), and API key or credential management through secure vaulting solutions.

Palo Alto, CA8 days ago

$62.06–$75.86

San Francisco, CA30+ days ago

$70,304–$72,804

You will partner with members of the Jones IT Team to proactively collect and share experiences/tools/information that will aid in maximizing the value of efficiency and teamwork for our company and all of our clients. Our endeavor is to create a culture of autonomy, diversity, and inclusion that engenders happy employees who feel valued, work with the company rather than for it and use cool tech to make an impact in the lives of our clients as well as the larger community.

Oakland, CA28 days ago

Remote

$33.65–$43.25 Per Hour

Location: This is a primarily remote position; however, candidates must reside in Oakland, CA (East Bay Area) to support occasional onsite visits to local clients (San Francisco Bay Area). This includes installing wired and wireless networking equipment, setting up workstations, installing and updating software, troubleshooting issues, and more.

SF, CA15 days ago

This role plays a crucial part in delivering exceptional service and support to our clients, ensuring their needs are met promptly and professionally. WildFire Energy LLC is seeking a motivated and customer-focused Virtual Call Center Agent to join our dynamic team.

Pleasanton, CA8 days ago

In the event a recruiter or agency submits a resume or candidate without a previously signed agreement and a specific solicitation for the position or other approved engagement request for the position with BKF Engineers, BKF Engineers reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. The IT Help Desk Technician will primarily work in an office environment with frequent travel to other office locations to assist with technical support.

San Jose, CA30+ days ago

Full-time

Customer Service Excellence: Provide consistent and excellent customer service, maintaining a positive and helpful attitude while guiding users through technical solutions and ensuring a positive user experience. Key Responsibilities:First-Line Technical Support: Provide timely and effective first-line technical support to end-users via phone, email, and in-person for hardware, software, and network issues.

San Jose, CA30+ days ago

Full-time

Berkeley, CA30+ days ago

This includes receiving, prioritizing, documenting, and actively resolving end-user help requests and escalating incidents when considered appropriate and necessary to maintain SLA expectations. Knowledge of basic computer hardware, including desktop or laptop workstation setups, component replacement such as hard drives, video cards, power supplies or memory.

Daly City, CA30+ days ago

Remote

In this fully remote role, you will help answer travel-related questions, support booking adjustments, and guide clients through a smooth travel experience from planning to return. This opportunity is ideal for someone who enjoys helping others, communicates clearly, and wants to build experience in the travel industry while working from home.

Walnut Creek, CA19 days ago

Full-time

KEY RESPONSIBILITIESIn-Bound Call & Queue Management (You will learn how to) • Answer in-bound phone calls and document the calls in the ticket management system • Continual monitoring of the Service Desk queue in the ticket management system for new tickets created via email • Review categorize and prioritize calls using established processes • Gather additional information when necessary to allow for the efficient resolution of issue by Tier 2 and administrative resources • Route calls to other teams when necessary Tier 1 Technical Support • Follow established processes to resolve technical issues and service request including but not limited to: Password rests and account unlocks. IDEAL CANDIDATE ATTRIBUTES• Basic analytical and problem-solving skills • Demonstrated ability to effectively communicate by phone • Demonstrated writing ability • Basic organizational and time management skills • Customer service skills • Diplomacy in dealing with conflict resolution • PC hardware & software and mobile device proficiency (Windows 10.

Pleasanton, CA30+ days ago

This is a forward-facing role that serves as the first point of contact for patients, helping ensure a smooth, welcoming, and efficient office experience. We are seeking a friendly, detail-oriented, and tech-savvy office admin to join an established medical practice in Pleasanton, CA.

Walnut Creek, CA30+ days ago

Full-time

Flourish Research is one of the industry’s most progressive and diversified clinical trial organizations, with strong capabilities across cardiology, metabolic disorders, renal, oncology, CNS, pulmonology, and vaccine research. In clinical trials and healthcare, excellence means everyone deserves the best care, regardless of their race, color, gender identity, religion, ethnicity, physical abilities, age, sexual orientation, or veteran status.

New!

Daly City, California5 days ago

$17.50–$22

During your shift, you will be working with your Club Manager to assist customers (guests) with joining the gym, helping current members with memberships issues, showing a "happy to help" attitude when members and guests have questions or concerns, and teaming up with the Club Manager to ensure great service and the cleanest gym ever! You will work as a team to reach club goals in various joining metrics and learn how to become an effective salesperson (not that pushy car salesperson you always hear about) but a true professional that is happy to help, encouraging, and eager to guide our customers to choose a healthier lifestyle.

Palo Alto, CA30+ days ago

Provides various business AND office support activities and services which may include copy services, word processing, mail and distribution services, records retention, office reception, facilities administration, travel coordination, and support. Our mission critical applications, including Clean Master, CM Security, Battery Doctor and Duba Anti-virus, help make the internet and mobile experience speedier, simpler, and safer for users worldwide.

El Cerrito, CA30+ days ago

Part-time

As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. This posting is placed on behalf of Fenton Chiropractic of California, a professional corporation that provides chiropractic services as The Joint Chiropractic clinics.

Castro Valley, CA30+ days ago

Part-time

Fremont, CA30+ days ago

Part-time

San Rafael, CA30+ days ago

Full-time

Marin Post Acute is looking for a warm, organized, and reliable Front Desk Receptionist to be the welcoming face of our skilled nursing facility. Join a supportive team that values kindness, teamwork, and exceptional service to our residents and their families.

Oakland, CA30+ days ago

$22–$24

This position follows safety and security protocols of the agency and the school site to ensure there are no trespassers on site and that students are released only to authorized adults. Ensure students do not leave campus, monitor and assess all activity in neighborhood and communicate any emergencies or concerns appropriately based on agency protocol.

San Francisco, CA30+ days ago

Additionally, you are expected to:Deliver the BODYROK Service Promise; contribute to running a clean, friendly, and well-maintained studio, and execute the team member basics of being on time and complying with the dress code. The Studio Advisor provides customer service support to studio members and guests and supports the instructors in creating an overall positive environment for our community.

Pleasanton, CA30+ days ago

This is a forward-facing role that serves as the first point of contact for patients, helping ensure a smooth, welcoming, and efficient office experience. We are seeking a friendly, detail-oriented, and tech-savvy Medical Office Administrator to join an established medical practice in Pleasanton, CA.

Oakland, CA30+ days ago

Part-time

POSITION: The purpose of the Sales Representative is to assist the General Manager with new membership sales by bringing new members to the studio, building a relationship, providing a positive experience, and successfully moving them through the sales process to a membership sale. We are currently expanding our team at the Pure Barre Oakland | Uptown studio in Oakland California and seeking a qualified Sales Representative that is focused on driving sales and service excellence to expand our Pure Barre community.

Belmont, California19 days ago

What we are searching for:The Guest Service Representative is vital to the delivery of our brand promise of delivering a clean, comfortable room with great service. What you will be doing:Our Guest Service Representatives create a hospitable guest experience while performing tasks at the front desk.

New!

Hayward, California5 days ago

Join Allied Universal as a Screener in a fast-paced logistics and distribution location, where you will help monitor access points, screen visitors and/or team members, and support site protocols with professionalism and care. Monitor entry points, loading and receiving areas, and other assigned locations to help support authorized access and help to deter prohibited items or unauthorized activity.

San Mateo, CA28 days ago

Comprehensive office support experience, including handling phones, referrals, data entry, copying, faxing, filing, mail distribution, supply ordering, and maintaining office equipment. Duties may include direct patient interactions, patient and provider scheduling, filing, scanning, reception, patient recordkeeping and data management within an Electronic Health Record.

Alviso, CA12 days ago

$23–$25 Per Hour

We’re hiring a Dental Front Desk Receptionist in San Jose, California who wants a consistent weekday schedule and the opportunity to be the welcoming face of a busy clinical dental practice. If you want a Dental Front Desk Receptionist role where you help patients access quality care while maintaining a consistent weekday schedule, this is worth a conversation.

Pleasanton, CA7 days ago

The Service Desk Lead actively supports escalations, guides the support team, and exercises independent judgment to prioritize work, resolve issues, and improve overall service quality and operational stability. The Service Desk Lead provides hands-on leadership for day-to-day IT support operations, ensuring consistent, high-quality service across approximately 20 offices in California and the Pacific Northwest.

San Francisco, California28 days ago

$30.54–$31.73 Per Hour

A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

Fremont, CA30+ days ago

$17.69–$19.90 Per Hour

Since 1970, we have been committed to our mission: to provide safe, affordable housing of high quality to those in need; establish stability and opportunity in the lives of residents; and foster diverse communities that allow people from all ethnic, social, and economic backgrounds to live in dignity, harmony, and mutual respect. Duties include: answering phones, monitoring cameras, assisting residents, visitors, guests, and applicants as needed, documenting building activity in the property log, writing incident reports, completing work orders, and ensuring the building is secure.

New!

San Francisco, CA1 day ago

$45,000–$65,000

Our fast-growing, patient-focused dental practice is looking for a bilingual (English/Spanish) dental professional to train as our Treatment Coordinator. This is not just a desk job — it’s a people-focused, sales-driven role where you’ll help patients feel confident moving forward with their treatment.

San Francisco, CA26 days ago

Full-time

With a quiet but blossoming and vibrant location in the heart of the Embarcadero and adjacent to Jackson Square, The Jay, completely renovated, is an ode to classic San Francisco; peppered with bits of nostalgia, but led mostly by its modern structure and sophisticated style. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.

New!

San Francisco, CA5 days ago

Visit us at www.waxcenter.com and discover how European Wax Center is committed to “Revealing Beautiful Skin.”. European Wax Center is the world's leading experts in comfortable, and healthy body waxing!

Mountain View, CA30+ days ago

Millbrae, California20 days ago

$28.89–$28.89 Per Hour

A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

Millbrae, California29 days ago

San Francisco, CA30+ days ago

$53,481–$64,177

GGRC is looking to hire a Technical Support Assistant who provides frontline IT support for GGRC by managing technology onboarding and offboarding, including account creation, hardware and software setup, access changes, and file migrations in coordination with HR and Operations. Delivers responsive help desk support with a strong focus on customer service, contributes to IT projects and system implementations, and travels between GGRC offices across San Francisco, San Mateo, and Marin Counties as needed.

Mountain View, CA11 days ago

Remote

$31–$41.43

We operate by caring and creating experiences that reflect the client's brand and values, practicing what we preach and simplifying the business of life for our employees, delighting our employees so they can be inspired to pass on the delight to our customers, and we are constantly working to improve our services and products. Overview: Come join the Workforce Technology team here at the client is where our mission is to remove barriers for our employees and connect them to the client's bigger mission so they can do great things for our customers.

San Francisco, California30+ days ago

$24–$26

Every day presents an opportunity to engage with customers, promptly respond to their needs, and deliver technical assistance with warmth and expertise, prioritizing an exceptional customer service experience. Roles and Responsibilities:Engage proactively to uphold service level agreements (SLAs) between customers and RICOH, ensuring prompt and effective resolution of support requests.

San Francisco, CA30+ days ago

Whether building technology to make our hospitals more efficient, recruiting and growing incredible VEGgies, or bringing our brand to life through marketing, our VQ (VEG Headquarters) team makes it all possible—ensuring our hospitals and people have everything they need to help pets and their families. As an IT Field Agent, you will play a critical role in ensuring our hospitals are running smoothly with reliable hardware, software, and network functionality, while also setting up new hospitals for success.

San Francisco, California30+ days ago

Provides technical support to end-users across the organization, including computer/server hardware and software, networking and wireless connectivity, VPN access, phone and email systems, end-user onboarding, business applications, and other technology equipment. Responsibilities: Documents and tracks technical support requests in the help desk tracking system, ensuring timely updates and resolution of issues related to email, phone systems, user access, printers, and network connectivity.

Livermore, CA30+ days ago

Remote

$55,000–$90,000 Per Year

US Foods is one of America’s great food companies and a leading foodservice distributor, partnering with approximately 300,000 restaurants and foodservice operators to help their businesses succeed. This role works to improve the overall support experience for CHEF’STORE users, provides support to retail locations, and is the point of contact for all emerging technical issues.

Walnut Creek, CA30+ days ago

The technician will be responsible for troubleshooting hardware and software issues, setting up and configuring desktop systems, and providing general IT support to employees. This is a field-based role that requires travel between company locations to ensure smooth operation of all desktop and network-related systems.

San Francisco, CA20 days ago

$120,000–$160,000 Per Year

A globally recognized legal organization with a strong international footprint and highly sophisticated, data-driven systems is seeking a Senior Desktop Support Engineer to join its technology and operations function. This role serves as a high-touch support partner to business leadership, executives, and regional stakeholders, ensuring seamless end-user technology experiences across multiple offices and jurisdictions.

Milpitas, CA30+ days ago

$27–$32 Per Hour

Provide daily tier 1 IT help desk support for warehouse operations, including basic networking, desktop/laptop, warehouse badge/alarm system, barcode & Wi-Fi printer, scanner, touch screen, PDA, UPS, and other IT-related equipment. About the Role As a warehouse IT specialist, you will help us operate various IT assets, including networks, security camera systems, badge systems, alarm systems, printers, desktops, and laptops.

San Jose , California22 days ago

$99,680–$149,520 Per Year

As part of (SES) Strategic Business Unit you will be part of a team that designs, engineers, integrates, operates and maintains electronic security services inclusive of intrusion detection, access control, biometric authentication, video surveillance, audio visual, it systems, perimeter defense and command and control systems for federal, local and commercial customers across high-growth markets. Utilize technology-based problem tracking system (i.e., ticketing system) to document helpdesk phone calls; document troubleshooting steps prior to completing ticket and or escalating to the next level of support.

Resume Resources

Free Resume Templates Free Resume Builder

Get noticed by top employers!

Upload your resume to let employers know you're open to Help Desk job opportunities. Plus, receive relevant job recommendations in your inbox.

Help Desk Jobs in Oakland, CA

Jobs

Help Desk SpecialistDivIHN Integration Inc

Deal Desk ManagerVaco LLC

Staff Executive Technical Support AnalystVaco LLC

Junior Data Scientist/Engineer - Junior (Remote)/Junior Java/MERN DeveloperSynergistic it

Endpoint Engineer - Hybrid (2 Openings)DivIHN Integration Inc

Help Desk/Support Engineer - 2 OpeningsDivIHN Integration Inc

IT Consultant (IT Help Desk Consultant)Jones IT

IT Help Desk & Field EngineerEndsight

Digital Help Desk RepresentativeWildFire Energy LLC

IT Help Desk Technician I - Temporary PositionBKF

IT Help Desk Technician - Night ShiftFoxconn Industrial Internet - FII

IT Help Desk Technician - Swing ShiftFoxconn Industrial Internet - FII

Part Time Help Desk TechnicianCenter Mfg

Remote Travel Help Desk RepresentativeLees Dream Vacations

Service Desk InternCentral Garden & Pet

Front Desk Admin - New Grads WelcomeVivo HealthStaff

Administrative Assistant/Front Desk (Medical Office)Flourish Research

Sales/Front Desk Team MemberFitness 19/Vim & Vigor

Front Desk Administrator - Temp PositionCheetah Mobile

Front Desk Coordinator - El Cerrito, CAThe Joint Chiropractic

Front Desk Coordinator - Castro Valley, CAThe Joint Chiropractic

Front Desk Coordinator - Fremont, CAThe Joint Chiropractic

Front Desk ReceptionistMarin Post Acute

After School Program Front Desk Lead (Oakland Schools)Bay Area Community Resources

BODYROK Front Desk/Sales AdvisorBODYROK

Medical Office Admin (Patient Care Rep/Front Desk)Vivo HealthStaff

Front Desk/ Sales AssociatePure Barre Oakland | Uptown

Hotel Front Desk/Night AuditorMotel 6 Riverside

Security Officer Screening DeskAllied Universal

Medical Office Assistant II-Correctional Health (Extra-Help) (Open)County of San Mateo

Dental Front Desk ReceptionistTitan Placement Group

IT Service Desk LeadBKF

Front Desk AgentHotel Zephyr - Fisherman's Wharf

Desk Clerk (Laguna Commons)MidPen Housing

Dental Front Desk/Dental AssistantHigh End Hiring

Front Desk AgentMerritt Hospitality, LLC d/b/a HEI Hotels & Resorts

Front Desk Receptionist | SF Nob HillEuropean Wax Center

Front Desk Receptionist | Mountain ViewEuropean Wax Center

Front Desk Agent-Rooms-Aloft Hotel San Francisco AirportDavidson Hospitality Group

Front Desk Agent-Rooms-Aloft Hotel San Francisco AirportAloft San Francisco Airport

Technical Support AssistantGolden Gate Regional Center

Desktop Support Analyst 2Kforce Inc.

First Responder Print SpecialistRicoh

IT Field Support Specialist, Bay AreaVeterinary Emergency Group (VEG)

IT Support AnalystJAMS, Inc.

Retail Support Specialist (remote)US Foods

Desktop Support TechnicianMetroSys

Senior Technician, Desktop SupportStrategic Employment

Jr. IT SpecialistWeee! Inc

Physical Security System Credential Specialist (System Administrator 2) - San Jose, CAM.C. Dean, Inc

Resume Resources