48 Results for

Help Desk Jobs in Providence, RI

Jobs

Smithfield, RI26 days ago

$17–$20 Per Hour

The ideal candidate will have basic to intermediate IT troubleshooting skills , strong customer service abilities, and experience supporting hardware, software, and retail or enterprise technology environments . We are seeking motivated IT Field / Helpdesk Support Technicians to support technology deployments, troubleshooting, and hardware installations across multiple client environments.

Smithfield, RI14 days ago

$17–$17 Per Hour

The Application Technical Specialist will support multiple technical rollout projects simultaneously; project timelines may run into evenings, nights, and across different time zones; candidates MUST be willing to move around shift times as required by project needs. • A minimum of a High School Diploma or GED required; higher education or additional technical training is a plus .

Smithfield, RI15 days ago

$17–$17 Per Hour

Provide first-level troubleshooting support to field technicians, vendors, and contractors completing in-store technology installations and upgrades. If you think this Technical Support Call Center Representative position is a good fit for you, please reach out to me - feel free to call, e-mail, or apply to this posting!

Woonsocket, RI16 days ago

Remote

$30–$30.40 Per Hour

Remote position: Yes (quiet, dedicated workspace required) Candidate may be asked to travel/come onsite as needed (travel is expense-eligible) . Perform post-deployment validation , including CCTV image audits to validate image quality/solution performance .

Woonsocket, RI8 days ago

The Help Desk / Field Support Technician will serve as a primary support point, ensuring high availability, patch compliance, and configuration stability for endpoints across IT Department from Woonsocket Housing Authority ("WHA") locations. This role requires participate in $24\times7\times365$ emergency threat responses and critical incident resolution pipelines and the primary location will be at 679 Social Street, Woonsocket, RI 02895.

Fall River, Massachusetts30+ days ago

$100,000–$110,000 Per Year

Our client is seeking a hands-on IT Help Desk Leader to modernize and transform a legacy support function into a forward-thinking, scalable service organization. This role is ideal for someone who thrives in both technical execution and team leadership, with a strong focus on customer service and operational improvement.

Providence, RI30+ days ago

$13.50–$19.80 Per Hour

They are the first point of contact for all service requests needing support for technical/IT issues involving desktop, laptop or network services from local personnel or from employees using remote network access. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It!

Newport, Rhode Island30+ days ago

A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

Newport, Rhode Island10 days ago

A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

Weymouth, MA27 days ago

$19–$20 Per Hour

At South Coast Dermatology, we're more than just a dermatology and cosmetic center-we're a team dedicated to providing the highest quality, compassionate care for our patients. Your professionalism, attention to detail, and commitment to excellent customer service will not only support our practice but also leave a lasting positive impression on our patients.

Newport, Rhode Island8 days ago

$22–$22 Per Hour

A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

Lincoln, RI19 days ago

The Front Desk Team Member is responsible for greeting families, answering questions, assisting with enrollments, managing phone calls and emails, supporting daily office operations, and helping maintain clear communication between families, coaches, and management. This person is often the first face families see when they walk through our doors and plays an important role in creating a welcoming, helpful, and professional experience for all students, parents, and visitors.

West Bridgewater, Massachusetts30+ days ago

$24–$28

The Service Desk Coordinator plays a critical role in keeping service operations running efficiently by prioritizing requests, tracking job status, supporting billing readiness, and ensuring service work is properly documented from intake through close-out. Position Summary:The Service Desk Coordinator serves as the central point of coordination for Central Glass’s Service Department, acting as the primary liaison between customers, the Field Operations Coordinator and other internal teams.

Masphee, MA30+ days ago

Have availability to work at least 10 hours weekly including weekends:Availability Requirement: at least two shifts per week (shifts vary from two to five hours) and at least one weekend day a month. The Front Desk Team ensures smooth running of the studio experience from open to close – morning, noon, and night – with intentional hospitality, customer service, and contagious energy at the heart of every interaction.

Braintree, MA30+ days ago

Part-time

We celebrate our associates' success monthly with Town Hall meetings and incentives for individual performance, we create excellent opportunities and support career advancement, and we share in World of Hyatt Associate Benefits which include discounted room nights at any Hyatt branded hotel or resort worldwide! Located in the heart of the South Shore, 15 miles from Downtown Boston and easy access to Cape Cod, our Braintree hotel is central to attractions in Boston and Greater New England.

Foxborough, MA30+ days ago

About the Company: Visit the company website at www.waxcenter.com and discover why European Wax Center is the "The Ultimate Experience" Principals only. We are looking for candidates who are friendly, well spoken, detailed oriented, self motivated and conscientious, who will thrive in a fast-paced work environment.

Dartmouth, MA22 days ago

$45,000–$49,920 Per Year

Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field; OR an equivalent combination of education, training, and directly related work experience sufficient to demonstrate the required knowledge, skills, and abilities. • Demonstrate working knowledge of networks, servers, audio/visual systems, smart devices, and telecommunications in support of a broad range of IT needs.

Dartmouth, MA22 days ago

$45,000–$49,920 Per Year
Full-time

MINIMUM QUALIFICATIONS Education • Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field; OR an equivalent combination of education, training, and directly related work experience sufficient to demonstrate the required knowledge, skills, and abilities. • Demonstrate working knowledge of networks, servers, audio/visual systems, smart devices, and telecommunications in support of a broad range of IT needs.

Foxborough, Massachusetts11 days ago

Desktop Technician will provide day to day onsite desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. Experience in Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, enterprise anti-virus solutions, helpdesk ticketing systems.

Lincoln, RI30+ days ago

$72,000–$76,000

Opening its doors over 45 years ago, FSSI is a leading document outsourcing company servicing Fortune 500 companies in the financial, banking, insurance and billing industries across the U.S. We are currently looking for a Network Administrator I to join our team in Lincoln, Rhode Island. Resolve problems reported by end users for local and wide area networks, personal computers, and networking equipment (switches, routers, etc.) .

New!

Work at Home, RIToday

$17–$31.30 Per Year

Key Responsibilities:** + **Document problems, complete problem tickets, and request information in the support tools** **.** + **Maintain knowledge with** **accurate** **up-to-date information relating to current policies, procedures, and troubleshooting** **techniques.** + **Effectively** **manages** **call workload** **.** + **Provide outstanding customer support by analyzing, diagnosing, and resolving problems and requests within service level** **agreements.** + **Collaborate well in a team** **environment.** **Position Summary** **As a Technical Support Representative, you will be working in a positive cultural environment, working through timely technical responses to inquiries from CVS store employees, pharmacy, and Minute Clinic employees regarding solving, diagnosing, and resolving problems for the stores on Hardware, Pharmacy, Point of Sale systems, Minute Clinic and Photo.

New!

Newport, Rhode Island6 days ago

There are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (For Remote Opportunities), education and certifications as well as Federal Government Contract Labor categories. Arcfield ’s benefits offerings include, dependent upon position, Health Insurance, Life Insurance, Paid Time Off, Holiday Pay, Short Term and Long-Term Disability, Retirement and Savings, Learning and Development opportunities, wellness programs as well as other optional benefit elections.

Providence, Rhode Island30+ days ago

$35–$37 Per Hour

Technical Support: Resolve end-user problems regarding LAN/WAN, PCs, and networking equipment (switches/routers) via help desk tickets. Serving as the first line of technical support, you will resolve hardware, software, and connectivity issues while executing routine backup and security tasks under the guidance of senior staff.

New!

Stoughton, MA6 days ago

$30.12–$34.93 Per Hour

Under the supervision of the NOC Management team the Network Support II monitors, maintains, and troubleshoots mission critical IP networks, Comtech applications, various computer hardware, and peripherals; provide assistance to internal and external customers and performs other duties as directed. is a leading global technology company providing terrestrial and wireless network solutions, next-generation 9-1-1 emergency services, satellite and space communications technologies, and cloud-native capabilities to commercial and government customers around the world.

WARWICK, RI30+ days ago

Your assignments will range in complexity from troubleshooting and repair to more difficult device repair, including reloading and re-imaging of PCs/laptops, and installing and optimizing HW/SW networking products Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system.

New!

RI Statewide, RIToday

Remote

$20–$24 Per Hour

As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged.

WARWICK, RI30+ days ago

$20–$25 Per Hour

Your assignments will range in complexity from troubleshooting and repair to more difficult device repair, including reloading and re-imaging of PCs/laptops, and installing and optimizing HW/SW networking products. Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system.

Taunton, MA30+ days ago

This role goes far beyond basic helpdesk tasks — one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. AMG Tech Support is seeking skilled, driven technicians to support our growing national client base.

Providence, RI30+ days ago

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Lead cross-functional planning and execution of projects aligned with the HR strategy and including, process design, functional requirements, data management, testing, and production operations and support design.

Warwick, RI30+ days ago

Contractor

Your assignments will range in complexity from troubleshooting and repair to more difficult device repair, including reloading and re-imaging of PCs/laptops, and installing and optimizing HW/SW networking products. Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system.

New!

Providence, RI1 day ago

$20.83–$26.25 Per Hour

Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. Perform initial triage and basic troubleshooting for routine end-user issues involving workstations, approved software, printing, email, and account access using documented checklists and scripts.

Providence, RI30+ days ago

The Army PPB BOS program is seeking a User Support Specialist to provide Tier 1 user support for PPB BOS applications, ensuring end users can effectively access and use cPROBE applications and analytical tools. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.

Weymouth, MA14 days ago

Participates in continued learning and possess a willingness and ability to learn and utilize new technology and procedures that continue to develop in their role and throughout the organization. The IT Field Support Technician I should have the ability to assess onsite service requests and resolve or escalate issues that impact end users workflow.

Weymouth, MA12 days ago

The IT Field Support Technician I should have the ability to assess onsite service requests and resolve or escalate issues that impact end users work flow. • Work with Manager of IT Field Support Services or Lead Analyst to complete scheduled daily work assignments within the Field Support team.

Mansfield, MA30+ days ago

Full-time

We’re looking for a Technical Customer Concierge to act as a primary point of contact for end users across multiple client environments—delivering responsive support, clear communication, and a strong customer experience. Familiarity with tools such as Autotask, Datto RMM, IT Glue, Intermedia, WatchGuard, Keeper Security, Breach Secure Now, Bigger Brains, and Microsoft 365 ecosystems.

Braintree, MA13 days ago

$86,000–$234,000 Per Year
Full-time

The salary ranges for this role are as follows: $86,000 - $234,000 USD annually (Geographical Tier AA - Sample Locations: NY Metro, San Franscisco, San Jose, Seattle) $79,000 - $216,000 USD annually (Geographical Tier A - Sample Locations: Irvine CA, Middlesex NJ, Tacoma WA, Boston, Alexandria) Time away matters—so we provide a generous paid time off program, including vacation, sick time, and paid holidays (with prorated options for eligible part-time employees).At VERTEX, growth never stops. This role is responsible for IT support and administration, from hands-on helpdesk and end-user assistance to the administration of enterprise-grade systems including Microsoft 365 E5, network infrastructure, security tooling, and backup solutions.

Milford, MA30+ days ago

$19.94–$29.25 Per Hour

At CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) , you're more than just a number. CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/)

Quincy, MA22 days ago

$43–$45 Per Hour

Role Overview: The MFA Engineer will lead workforce authentication hardening, focusing on rolling out MFA where missing, remediating weak MFA methods, and ensuring consistent enforcement across a multi IDP environment involving Entra ID, ForgeRock, RSA, and ADFS. This requirement is for a Senior MFA (Multi-Factor Authentication) Engineer focused on strengthening enterprise authentication security across multiple identity platforms.

Smithfield, RI16 days ago

Contractor

A Minimum of a High School Diploma or GED required Must possess clear, accurately and tactful, communication both verbally and written Possess basic troubleshooting and problem-solving skills Working knowledge of Microsoft Outlook, Word, and Excel preferred IT hardware installation experience preferred, but not required Position Summary: This job is a temporary job as a contractor. Must possess clear, accurately and tactful, communication both verbally and written Possess basic troubleshooting and problem-solving skills Working knowledge of Microsoft Outlook, Word, and Excel preferred IT hardware installation experience preferred, but not required Education: A Minimum of a High School Diploma or GED required

Putnam, Connecticut30+ days ago

$30–$37 Per Hour

Provide on-site IT support for end users, including desktops, laptops, printers, and network issues. Pay will be offered based on several factors including the candidate's education, work experience, work location, specific job duties, and certifications.

New!

Smithfield, RIToday

$19–$19 Per Hour
Temporary

Required Education:High School Diploma or Equivalent Required Qualifications/Skills/Experience:Minimum 1 year of relevant work experience required Strong verbal and written communication skills required Basic troubleshooting and problem-solving skills required Must be able to work multiple projects simultaneously Must be flexible to adjust shift times based on project needs Must be comfortable supporting technology rollout environments Preferred Qualifications/Skills/Experience:IT hardware installation experience preferred, but not required Working knowledge of Microsoft Outlook, Word, and Excel preferred Experience supporting technical troubleshooting or helpdesk environments preferred Application Technical Specialist– Overview:This is a temporary contractor position supporting a technology rollout call center environmentThe role involves handling inbound and outbound calls from technicians, vendors, and contractors who are implementing technology solutions across store locationsThis is not a traditional customer or consumer call center. Flexibility in shift schedules is required based on project demandsAll calls will be received through a queue system, and tracking tools will be used to document updates, validations, and case progressWhen not handling calls, candidates will support administrative tasks such as email updates, Excel reporting, and system documentationPaid training will be provided onsite for five days per week.

Mansfield, MA30+ days ago

Full-time

This Massachusetts-based MSP is seeking a Level 1 Helpdesk Concierge to serve as a primary point of contact for a diverse range of clients, troubleshooting their issues with various technology applications. Keep end users productive and secure by handling day-to-day support, and being a visible, friendly IT presence at key clients.

North Kingstown, Rhode Island30+ days ago

The IT Manager - M365/EUC manages a small team of IT professionals supporting multiple sites across the U.S. The IT Manager will be responsible for ensuring reliable, secure, and efficient end-user technology services, driving continuous improvements, and providing responsive customer service to internal stakeholders. We have six U.S. manufacturing and Research & Development facilities, located in: Mesa, Arizona; Castroville, California; Hollister, California; Carrollton, Texas; and North Kingstown, Rhode Island—each offering unique local experiences, from vibrant cultural scenes to historic charm.

New!

Rhode Island Remote Work, RI1 day ago

Remote

$115,000–$130,000 Per Year

This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers. We work to ensure that the customer experience with Motorola Solutions continuously exceeds their expectations and, through our internal and external relationships, we are committed to consistent delivery and follow through to help customers serve their communities and to be their best in the moments that matter.".

Mansfield, MA30+ days ago

Full-time

This Massachusetts-based MSP is seeking a Level 1 Helpdesk/Client Experience Concierge to serve as a primary point of contact for a diverse range of clients, assisting them with various technology applications. Keep end users productive and secure by handling day-to-day support, and being a visible, friendly IT presence at key clients.

New!

Providence, RI1 day ago

$20.48–$20.98 Per Hour

Enters verbal orders from physicians in the computer system within the limits of the US role which includes dietary orders, lab orders, radiology orders (restricted to diagnostic x-rays only), admit status orders, transfer orders, change of doctor and hospital service orders. Performs all aspects of the US role accurately, including but not restricted to, patient types codes, discharge disposition codes, observation and inpatient status, patient services charges, calls consults when indicated, updates dietary rounds reports.

North Kingstown, RI30+ days ago

An IT Infrastructure & Security Engineer at Senesco Marine must perform a wide range of tasks related to networking, systems administration, cloud administration, end-user support, and cybersecurity. The employee is required to wear personal protective equipment (PPE) including but not limited to respirator, hardhat, face shield, safety goggles, safety shoes (steel toe), safety harness, gloves, or other protective clothing as determined by a Senesco Marine Job Hazard Analysis.

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Help Desk Jobs in Providence, RI

Helpdesk Support Technician Software Galaxy Systems, LLC

Help Desk Specialist A-Line Staffing Solutions LLC

Technical Support Representative ($17.00/hr) - 169044 A-Line Staffing Solutions LLC

Innovation Support Analyst {170165} A-Line Staffing Solutions LLC

Help Desk / Field Support Technician E Logic

IT Help Desk Technician Lead Mondo

Service Desk Tech I CompuCom

Front Desk Supervisor Davidson Hospitality Group

Front Desk Agent Hotel Viking Newport

Front Desk Receptionist South Coast Dermatology

Front Desk Agent Davidson Hospitality Group

Front Desk Associate Ocean State School Of Gymnastics

Service Desk Coordinator Central Glass

Front Desk Cape House B/SPOKE Studios

Front Desk Agent Merritt Hospitality, LLC d/b/a HEI Hotels & Resorts

Patriot Place - Front Desk Sales European Wax Center – Foxborough, MA European Wax Center

Desktop Support Technician Ovation Workplace Services Inc

Desktop Support Technician Ovation Workplace Services

FOXBOROUGH, MA - DESKTOP SUPPORT TECHNICIAN Heunets

Network Administrator I Financial Statement Services, Inc

Technical Support Representative CVS Health

IT Support Technician Arcfield

Network Administrator Manufacturing Inc

Network Support II Comtech

Field Engineer 3 ObjectWin Technology

Call Center Associate I - Lottery (Home/Remote: Must reside in R.I.) Brightstar Lottery

Field Engineer eTeam Inc.

Now Hiring IT and Telecom Field Technicians HARDY INDUSTRIES

Test Req - Do Not Apply WH Maximus

Field Engineer 3 Apidel Technologies

Customer Service Representative ASM Research, An Accenture Federal Services Company

User Support Specialist Serco

IT Field Support Technician I South Shore Health

IT Field Support Technician Per Diem South Shore Health

Technical Customer Concierge PeopleSharp

Windows System Engineer The Vertex Companies, LLC

Deskside Support Technician CompuCom

Senior MFA (Multi-Factor Authentication) Engineer Artech LLC

Helpdesk Support Specialist Integrated Resources, Inc

IT Specialist Manufacturing Inc

Application Technical Specialist Jobs in USA, RI, Smithfield | Rose International Job Rose International

Level 1 Helpdesk Concierge PeopleSharp

IT Manager - M365/EUC Fujifilm

Technical Success Administrator - Emergency Call Management (ECM) Motorola Solutions Inc

L1 Helpdesk Concierge PeopleSharp

Unit Secretary Lifespan

IT Infrastructure & Security Engineer Senesco Marine, LLC

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