107 Results for

Help Desk Jobs in Boston, MA

Jobs

New!

Boston, MA2 days ago

$25–$28 Per Hour
Part-time
Employee

Performing end to end IMAC activity including packaging un-packaging, accepting & delivery of client service assets with proper update of inventory database. Handling end users' incidents and IMAC requests using Service NOW ticketing tool.

Boston, MA16 days ago

$20–$28 Per Hour
Full-time
Employee

NOTE: Need profiles who are within 30min driving distance from this client location, pls share full address along with submission. Also candidate need to have their own vehicle and ready to travel 30-35 mil radius from client address to different location.

Waltham, MA30 days ago

$25–$33 Per Hour
Temporary
Contractor
Full-time

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

Boston, MA30+ days ago

Provide support and troubleshooting for a wide range of software applications and hardware systems to enable end users to perform their roles effectively. Monitor and manage help desk tickets in ServiceNow, including processing requests and triaging issues to appropriate support teams.

Boston, MA30+ days ago

I’m partnering with a well-established, highly respected Boston-based professional services firm to hire a Help Desk Specialist for their internal IT team. This is a great opportunity for someone who enjoys being the go-to person for technical support and thrives in a polished, client-facing environment supporting attorneys and professional staff.

Gloucester, MA30+ days ago

Contractor

Compensation for the successful candidate will be determined based on a variety of factors, including education, relevant work experience, work location, specific job responsibilities, professional certifications, and other job-related criteria. This role ensures continuity of operations for mission-critical systems and serves as a technical escalation point within the Technology and Data Management (TDM) Division.

Hanscom AFB, Massachusetts30+ days ago

$58,000–$69,000 Per Year

There are multiple factors that can impact a final salary, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (if remote or different from the stated location for this position), education and certifications as well as Federal Government Contract Labor categories. Install and troubleshoot authorized software for customers in a timely manner; ensure all software installed on customer organization systems is appropriately licensed, authorized, and recorded in the base software license inventory.

Boston, MA15 days ago

PRIMARY RESPONSIBILITIES 1.Manage Help Desk requests.2.Provide frontline computer trouble shooting / problem resolution.3.Process System Access requests.4.Coordinate hardware repair.5.Install and configure desktop computers and printers.6.Perform administrative duties(ordering supplies, receiving of equipment, and performing inventories)7.An ability to prioritize and organize work effectively.8.An ability to work under pressure and tight deadlines.9.Excellent investigative and problem solving abilities.10.Assist in process and documentation improvements.11.Perform other duties as assigned. JOB REQUIREMENTS1.Associate?s degree or 2 years of college in IT related field.2.1 year of technical experience supporting hardware and software in multi-user networked environment.3.Must be personable, have a customer-friendly attitude and have the ability to work in a team environment.4.Strong knowledge of Microsoft Office client applications5.Strong communication skills are required.6.Must be self-motivated and able to work without supervision .

Boston, MA15 days ago

As Support Engineer, you will be responsible for first- and second-tier support for clients; regular communication with client and internal teams; software installations; timely problem resolution and maintaining healthy client relationships. The Support Engineer plays a key role interfacing directly with clients and internal technical delivery and product teams to ensure successful project outcomes and ongoing client satisfaction.

Boston, MA11 days ago

$60,000–$80,000

Originally founded as a database application development and networking company, we’ve grown into a full-service IT firm and a recognized leader in delivering reliable, cost-effective managed IT services across the Tri-State area. With a unique blend of business technology expertise, certified technicians, and proven processes, we provide our clients with tailored IT solutions that improve productivity, streamline communications, and reduce costs.

Woonsocket, RI30+ days ago

Preferred qualifications Passion for problem-solving and customer service Tech savvy, with experience working in a tech-related field Ability to diagnose and resolve a variety of technical issues Team-oriented mindset with an openness to constructive feedback Eagerness to learn new technologies and systems Experience working as an IT help desk technician or in a similar customer support role. Respond to tech inquiries via email, through online chats, over the phone, or in person Inform customers about IT products and services Walk customers step-by-step through the problem-solving process Help with troubleshooting hardware and software Follow up with customers to ensure satisfactory service Communicate customer feedback to the appropriate internal team members Skills and qualifications.

Everett, MA30+ days ago

The ideal candidate will demonstrate proficiency with Salesforce reports and dashboards, user management, and basic administrative tasks, complemented by strong analytical skills, effective troubleshooting abilities, and excellent professional communication. This role involves functional testing, production support, and end-user assistance to ensure high system reliability, data integrity, and an exceptional user experience for both internal and external stakeholders.

Boston, Massachusetts25 days ago

$37.50–$50.96 Per Hour

Suffolk – America’s Contractor – is a national company with more than $9 billion in annual revenue, 3,000 employees, and 17 offices, including Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, San Diego, Las Vegas, Herndon, U.S. Virgin Islands, and other key markets. This role resolves complex issues across Windows and macOS environments, mentors junior technicians, drives knowledge quality, and partners with Engineering and Operations teams to improve service delivery.

New!

Waltham, MA6 days ago

$18–$23 Per Hour

Our CompAnalyst platform combines proprietary survey data, real-time market intelligence, intuitive software, and purpose-built AI to help more than 10,000 companies benchmark jobs, build pay structures, manage equity, and communicate total rewards clearly. Act as the on-site point of contact for all executives, employees, clients, and other external partners including on-site event planning and day of management.

Billerica, MA30+ days ago

Daily work performed under the direct supervision of the Sales Management Team and requires a high degree of accuracy and discretion, as many of the documents handled are extremely sensitive. Paid vacation time (after the first year of employment, full time employees accrue vacation hours – ranges from 40 hours/year up to 120 hours/year based on years of employment).

New!

Boston, MA1 day ago

$34–$38 Per Hour

Project related work will entail a wide variety of activities including hardware and software migrations, deployment of new services, as well as periodically supporting meeting functions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.

Boston, MA30+ days ago

This person will partner closely with Sales and Sales Leadership earlier in the deal cycle to shape deal strategy, reduce end-of-quarter bottlenecks, and ensure that deals are structured to scale. They will also own the continued evolution of Deal Desk processes to minimize one-offs, improve data quality, and ensure downstream systems (billing, rev rec, provisioning, reporting) can run automatically and reliably.

Cumberland, Rhode Island30+ days ago

$25–$28

If you enjoy working in a supportive, patient-focused practice—and want to be part of a team that values both efficiency and personal connection—we’d love to hear from you! Instead, you’ll start your day with the morning huddle, help set the tone for the clinical team, and stay fully present with the patients in front of you.

Cambridge, Massachusetts9 days ago

$27–$27 Per Hour

A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

Randolph, MA30+ days ago

$15.45–$20.15 Per Hour
Part-time

Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.

Ipswich, MA30+ days ago

The Inn at Castle Hill is a boutique, 10 room bed & breakfast situated in the heart of the spectacular Crane Estate, a 2,100-acre property known for its iconic 59 room historic mansion (“The Great House”) and 4 miles of idyllic white sand beach (“Crane Beach”). Sandy beaches, wooded trails, cultural gardens, historic homes, community supported agriculture—there are many ways for visitors to discover and explore The Trustees, and just as many opportunities for seasonal employees to make each visitor’s experience special.

Sonesta Simply Suites Boston Burlington, MA30+ days ago

Job Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.

New!

Cambridge, MA1 day ago

$30–$38 Per Hour

Working onsite in Cambridge, MA, this role is responsible for receiving, triaging, and resolving IT incidents and service requests submitted via the ticketing system (Jira Service Management) and email-delivering fast, accurate, high-quality support that keeps our users productive. Monitor and manage incoming IT incidents and service requests submitted through Jira Service Management and email, ensuring timely intake, accurate categorization, and appropriate prioritization.

Cambridge, Massachusetts10 days ago

$24.50–$24.50 Per Hour

A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

West Bridgewater, Massachusetts30+ days ago

$24–$28

The Service Desk Coordinator plays a critical role in keeping service operations running efficiently by prioritizing requests, tracking job status, supporting billing readiness, and ensuring service work is properly documented from intake through close-out. Position Summary:The Service Desk Coordinator serves as the central point of coordination for Central Glass’s Service Department, acting as the primary liaison between customers, the Field Operations Coordinator and other internal teams.

Danvers, Massachusetts12 days ago

$16–$17 Per Hour

As an Overnight Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” member experience! Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.

Nashua, New Hampshire30+ days ago

Responsibilities: About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” member experience! Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.

Cambridge, Massachusetts30+ days ago

A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

Weymouth, MA9 days ago

$19–$20 Per Hour

At South Coast Dermatology, we're more than just a dermatology and cosmetic center-we're a team dedicated to providing the highest quality, compassionate care for our patients. Your professionalism, attention to detail, and commitment to excellent customer service will not only support our practice but also leave a lasting positive impression on our patients.

Allston, Massachusetts30+ days ago

$20–$20

We are looking for a capable, energetic person to join our team to help run the day-to-day operations of our small guest house/hotel. The job will include customer service, basic computer and software work, housekeeping, and random odd jobs that come up during the day.

Cambridge, Massachusetts30+ days ago

A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

Boston, MA30+ days ago

Have availability to work at least 10 hours weekly including weekends:Availability Requirement: at least two shifts per week (shifts vary from two to five hours) and at least one weekend day a month. The Front Desk Team ensures smooth running of the studio experience from open to close – morning, noon, and night – with intentional hospitality, customer service, and contagious energy at the heart of every interaction.

Masphee, MA30+ days ago

Ashland, MA30+ days ago

In this role, you will be responsible for greeting members and visitors, managing check-ins, answering inquiries, and providing essential information about our classes, schedules, and facilities. Ideal candidates will possess excellent interpersonal skills, remain calm under pressure, and be passionate about supporting our community of boxing enthusiasts.

New!

Andover, MA2 days ago

The successful Patient Communications Liaison is an essential member of our Ophthalmology/Optometry team, providing a central point of contact between patients and the providers to ensure clear, timely, and warm and professional communication throughout the patient experience. Schedule physician appointment requests for patients with appropriate outside specialists, diagnostic testing, i.e. (MRI, CT scans, etc.) Obtain any prior authorizations needed for testing and obtain all diagnostic testing results.

Braintree, MA30+ days ago

Part-time

We celebrate our associates' success monthly with Town Hall meetings and incentives for individual performance, we create excellent opportunities and support career advancement, and we share in World of Hyatt Associate Benefits which include discounted room nights at any Hyatt branded hotel or resort worldwide! Located in the heart of the South Shore, 15 miles from Downtown Boston and easy access to Cape Cod, our Braintree hotel is central to attractions in Boston and Greater New England.

Stoneham, Massachusetts23 days ago

This role combines sales and exceptional customer service, helping potential clients and current members feel welcomed, supported, and excited about their wellness journey. We value strong communication skills, relationship-building abilities, teamwork, and a common-sense approach that puts people first.

Boston, Massachusetts12 days ago

Join Allied Universal as a Front Desk Officer in a healthcare location, where you will welcome visitors, manage access, support security-related procedures, and provide exceptional customer service and communication. Monitor the front desk area, greet and direct visitors, verify identification and appointments, and support visitor check-in processes in accordance with location protocols.

New!

Cumberland, Rhode Island4 days ago

Join Allied Universal at a dynamic healthcare location in a Front Desk role, where you will welcome visitors, manage access, monitor activity, and support security-related operations through clear communication and attentive customer service. Respond to incidents, questions, and/or critical situations in a calm, problem-solving manner, including contacting site contacts, first responders, and/or Allied Universal leadership when appropriate.

Boston, Massachusetts10 days ago

Join Allied Universal at a professional healthcare location as a Front Desk Officer, where you will welcome visitors, manage access, monitor activity from a stationary post, and help to deter security-related incidents through strong communication and customer service. Provide customer service to visitors, patients, staff, and/or vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a healthcare location.

Bedford, Massachusetts30+ days ago

$80,000–$100,000 Per Year

Minimum of 2 years of related business experience involving, deal processing, task management, contracting, sales operations, and or business analysis in a similar or related industry required. The role is also accountable for facilitating requests for proposal responses, pricing proposal approvals, supplies and service contracts review, negotiations, analysis, and reporting for business decision support.

Boston, MA30+ days ago

The Front Desk Team ensures smooth running of the studio experience from open to close – morning, noon, and night – with intentional hospitality, customer service, and contagious energy at the heart of every interaction. (**CURRENTLY LOOKING TO RECRUIT CANDIDATES WITH LATE MORNING (TIL 9-10AM), MIDDAY (11-2PM), EARLY EVENING (4PM START TIME), LATER EVENING (8-9PM END TIME) AVAILABILITY**).

Boston, MA30+ days ago

The Front Desk Team ensures smooth running of the studio experience from open to close – morning, noon, and night – with intentional hospitality, customer service, and contagious energy at the heart of every interaction. (**CURRENTLY LOOKING TO RECRUIT CANDIDATES WITH MIDDAY (11-2PM ESPECIALLY FRIDAY) + EARLY EVENING (4PM START TIME) AVAILABILITY**).

Wellesley, MA30+ days ago

The Front Desk Team ensures smooth running of the studio experience from open to close – morning, noon, and night – with intentional hospitality, customer service, and contagious energy at the heart of every interaction. Currently recruiting 3/4 teammates for availability below:Able to work a non-traditional schedule, including mornings, evenings, weekends, and some holidays.

New!

Boston, Massachusetts2 days ago

Conduct regular and random patrols throughout the healthcare location, including entrances, common areas, parking areas, and perimeter points, to help to deter unauthorized activity and identify security-related concerns. Join Allied Universal at a dynamic healthcare location where you will monitor and patrol assigned areas, maintain a visible presence to help discourage security-related incidents, and support access control activity.

Cambridge, Massachusetts25 days ago

$24.50–$24.50 Per Hour

A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

Chestnut Hill, MA30+ days ago

MA, EMT, CNA, LNA certificate or diploma; or at least 5 months of direct patient care experience in a clinical or research setting, such as: experience working as a medical assistant (MA), a patient care technician (PCT) or a clinical nursing assistant (CNA); nursing or medical student with completion of one clinical rotation. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving.

Haverhill, MA8 days ago

$45,000–$49,000 Per Year
Full-time

MINIMUM QUALIFICATIONS Education • Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field; OR an equivalent combination of education, training, and directly related work experience sufficient to demonstrate the required knowledge, skills, and abilities. • Demonstrate working knowledge of networks, servers, audio/visual systems, smart devices, and telecommunications in support of a broad range of IT needs.

New!

Andover, MA2 days ago

$22–$23 Per Year

By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.

Marlborough, MA30+ days ago

Contractor

Job Title: Helpdesk Support Technician Location: Marlborough, MA 01752 (On Site) Duration: 3 Months+ contract (with possibility of extension) Pay Rate: $28/hr. Good communication skills, telephone support skills, and interpersonal skills with a customer service focus.

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Help Desk Jobs in Boston, MA

Jobs

IT Support - BackfillSky Systems Inc

Senior Desktop Support - 8 rolesTanisha Systems

Onsite Desktop Support TechnicianGenesis10

IT Help DeskThe Panther Group

Help Desk SpecialistCannon Search

Senior Help Desk SpecialistThink Tank, Inc.

Help Desk TechnicianAbacus Technology

Help Desk SpecialistSeven Seven Softwares

Help Desk Support EngineerGamen Group

Field Technician/Help Desk Engineer - Watertownm MA (Hybrid)Bit by Bit Inc

IT Help desk technician/Customer supportDiverse Linx

Intermediate Quality Assurance Analyst & Help Desk SpecialistLancesoft

Senior IT Service Desk TechnicianSuffolk Construction Company, Inc.

Front Desk Administrative AssistantSalary.com

Sales Admin/Desk AssistantHigh Octane Harley-Davidson

It Service Desk TechnicianTEKsystems c/o Allegis Group

Manager/Senior Manager, Deal DeskAcuityMD

Dental Patient/Front Desk CoordinatorDiamond Hill Dental

Front Desk SupervisorDavidson Hospitality Group

Patient Service/Front Desk Coordinator Part TimeMyEyeDr.

Seasonal Front Desk and Guest Services StaffThe Trustees of Reservations

Front Desk AgentSonesta

Lead Service Desk AnalystTEKsystems c/o Allegis Group

Front Desk AgentDavidson Hospitality Group

Service Desk CoordinatorCentral Glass

Overnight Front Desk AssociatePlanet Fitness

Front Desk AssociatePlanet Fitness

Front Desk SupervisorHyatt Regency Boston/Cambridge

Front Desk ReceptionistSouth Coast Dermatology

Front Desk WorkerThe Farrington Inn

Front Desk AgentHyatt Regency Boston/Cambridge

Front Desk East BostonB/SPOKE Studios

Front Desk Cape HouseB/SPOKE Studios

Front Desk RepresentativeUPPERKUTS BOXING CLUB

Front Desk/Call Center RepresentativeAndover Eye Associates Inc

Front Desk AgentMerritt Hospitality, LLC d/b/a HEI Hotels & Resorts

Sales Associate / Front DeskElements Massage

Security Officer Front DeskAllied Universal

Security Officer Front Desk AssociateAllied Universal

Security Officer Front Desk ConciergeAllied Universal

Deal Desk AnalystWerfen

FRONT DESK SOUTH BOSTONB/SPOKE Studios

Front Desk Downtown BostonB/SPOKE Studios

Front Desk WellesleyB/SPOKE Studios

Security Officer Greeter Desk PatrolAllied Universal

Front Desk Agent (Part Time Seasonal May-August)Davidson Hospitality Group

Clinical Practice Assistant - Front DeskBeth Israel Lahey Health

Desktop Support TechnicianOvation Workplace Services

Desktop Support TechnicianJudge Group

Helpdesk Support TechnicianIntegrated Resources, Inc

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