Tier 2 IT Support Engineer Dark Wolf SolutionsTier 2 IT Support EngineerHerndon, VA$70,000–$100,000 / yearIn this role, you will serve as an escalation point for complex technical issues, managing a broad spectrum of internal systems spanning corporate networks, cloud environments, identity management, and end-user support. Deploying, patching, and securing internal endpoints (Windows, macOS, Linux) utilizing Mobile Device Management (MDM) and Endpoint Detection and Response (EDR) solutions.
Senior Helpdesk Access Manager Interactive Process Technology LLCSenior Helpdesk Access ManagerFort Belvoir, VAFull timeWe're looking for people who:Are curious and excited about technologyLike solving problems and figuring things outCan take initiative but also enjoy working with a teamWant to keep learning, growing, and challenging themselves If you're someone who's eager to jump in, learn something new, and make an impact-you'll fit right in here.*This position is contingent upon contract award and the actual job description may vary based on specific contract requirements and organizational needs.* We work closely with our customers, teammates, experts, and partners to come up with practical solutions that actually make a difference.
Front desk Associate (Per-diem) Greenbelt, MD & Laurel, MD PM PediatricsFront desk Associate (Per-diem) Greenbelt, MD & Laurel, MDGreenbelt, MarylandIn addition to being organized and able to multi-task, this role requires a responsible dynamic individual to carry out all front desk functions and manage administrative tasks for the medical team aligning with the mission, vision, values, and culture of PM. Registers all patients and maintains accurate and complete patient accounts by obtaining, recording, and updating demographics, insurance, and financial information while maintaining HIPAA compliance.
Director, Global IT Support AerovironmentDirector, Global IT SupportHerndon, VA$163,000–$261,000 / yearThis role leads the strategic planning, operational execution, and continuous improvement of the employee-facing IT support function, including the global service desk, endpoint support, collaboration tools, identity management, and IT onboarding/offboarding. Reporting to the VP of IT, the IT Director will work cross-functionally to align IT services with business needs, ensure positive employee experiences, and maintain IT compliance across systems and processes.
Security Officer Desk Security Associate Allied UniversalSecurity Officer Desk Security AssociateHerndon, VirginiaJoin Allied Universal at a dynamic tech and telecommunications location where you will serve as the first point of contact at the front desk, helping to monitor access, greet visitors, manage credentials, and support security-related communications. Monitor lobby and reception activity, verify credentials as required, and document visitor/vendor arrivals, deliveries, and other front desk interactions in accordance with location guidelines.
Tier I Shift Supervisor Aretec IncTier I Shift SupervisorAshburn, VAFull timeTier I Shift SupervisorCBP Technology Service Desk (TSD)Location: Remote Schedule: Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and holidays)Employment Type: Full‑timeClearance Requirement: CBP Background Investigation (Unclassified) At Aretec, Inc., we are catalysts for change within the federal government landscape. This role is responsible for ensuring service level objectives are met across all Tier 1 channels, providing on‑shift leadership to agents, and acting as the primary liaison between frontline staff and TSD leadership during assigned shifts.
Front Desk Associate (Full-time) Columbia, MD & Glen Burnie, MD PM PediatricsFront Desk Associate (Full-time) Columbia, MD & Glen Burnie, MDColumbia, MarylandIn addition to being organized and able to multi-task, this role requires a responsible dynamic individual to carry out all front desk functions and manage administrative tasks for the medical team aligning with the mission, vision, values, and culture of PM. Registers all patients and maintains accurate and complete patient accounts by obtaining, recording, and updating demographics, insurance, and financial information while maintaining HIPAA compliance.
Front Desk Associate (Part-time HD 9/1/2026) Laurel, MD PM PediatricsFront Desk Associate (Part-time HD 9/1/2026) Laurel, MDLaurel, MarylandIn addition to being organized and able to multi-task, this role requires a responsible dynamic individual to carry out all front desk functions and manage administrative tasks for the medical team aligning with the mission, vision, values, and culture of PM. Registers all patients and maintains accurate and complete patient accounts by obtaining, recording, and updating demographics, insurance, and financial information while maintaining HIPAA compliance.
Front Desk Associate (Per-diem HD 9/1/2026) Greenbelt, MD, Laurel, MD, Germantown, MD, Rockville, MD PM PediatricsFront Desk Associate (Per-diem HD 9/1/2026) Greenbelt, MD, Laurel, MD, Germantown, MD, Rockville, MDGreenbelt, MarylandIn addition to being organized and able to multi-task, this role requires a responsible dynamic individual to carry out all front desk functions and manage administrative tasks for the medical team aligning with the mission, vision, values, and culture of PM. Registers all patients and maintains accurate and complete patient accounts by obtaining, recording, and updating demographics, insurance, and financial information while maintaining HIPAA compliance.
IT Administrator (Deskside Support Specialist) Hatch ITIT Administrator (Deskside Support Specialist)Washington, DCFounded in 1997 and headquartered in Washington DC, Expression provides data fusion, data analytics, software engineering, information technology, and electromagnetic spectrum management solutions to the U.S. Department of Defense, Department of State, and national security community. Expression was ranked #1 on the Washington Technology 2018's Fast 50 list of fastest growing small business Government contractors and a Top 20 Big Data Solutions Provider by CIO Review.
Pediatric Urgent Care- Front Desk Associate (Full-time) Greenbelt, MD PM PediatricsPediatric Urgent Care- Front Desk Associate (Full-time) Greenbelt, MDGreenbelt, MarylandIn addition to being organized and able to multi-task, this role requires a responsible dynamic individual to carry out all front desk functions and manage administrative tasks for the medical team aligning with the mission, vision, values, and culture of PM. Registers all patients and maintains accurate and complete patient accounts by obtaining, recording, and updating demographics, insurance, and financial information while maintaining HIPAA compliance.
Oracle Federal Financials R12 Functional SME (P2p, CLM & G-Invoicing) i360technologies, Inc.Oracle Federal Financials R12 Functional SME (P2p, CLM & G-Invoicing)Herndon, VADocument Help desk trouble tickets in the help desk ticketing tool (Remedy) and leverage the tool to create help desk metrics and frequently asked question (FAQ) guides. The candidate will support federal agency migrations, implementation activities, production support, business process improvements, and Oracle R12 shared service operations.
Helpdesk Support (Senior) - Tysons Agil3 Technology Solutions (A3T)Helpdesk Support (Senior) - TysonsTysons, VAYou will participate in a team of highly qualified professionals and interact daily with the customer to ensure productivity and resolve IT issues that the end-users may have with existing desktops, laptops, software installation issues, and other critical needs. Provide PKI Trusted Agent (TA) support; this includes but is not limited to; submitting new token requests, retrieving, issuing tokens, and the collection/turn-in of returned/expired tokens IAW established policies and procedures.
Investigator Support Analyst One Federal SolutionInvestigator Support AnalystWashington, DCThe successful candidate will be responsible for maintaining data integrity, supporting law enforcement reporting, conducting trend analysis, coordinating with internal and external stakeholders, and providing analytical products that support protective security and law enforcement operations. Develop responses to Government Accountability Office (GAO), Department of Homeland Security (DHS), Office of Management and Budget (OMB), Congressional, and other oversight inquiries.
Front Desk Associate (Part-time) Germantown, MD & Rockville, MD PM PediatricsFront Desk Associate (Part-time) Germantown, MD & Rockville, MDGermantown, MarylandIn addition to being organized and able to multi-task, this role requires a responsible dynamic individual to carry out all front desk functions and manage administrative tasks for the medical team aligning with the mission, vision, values, and culture of PM. Registers all patients and maintains accurate and complete patient accounts by obtaining, recording, and updating demographics, insurance, and financial information while maintaining HIPAA compliance.
Training Specialist GD Information TechnologyTraining SpecialistBethesda, MarylandTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. The training specialist is responsible for designing, delivering, and maintaining training programs that ensure Service Desk staff provide high‑quality, consistent support to NIH users.
Program Manager Patriot Enterprises LLCProgram ManagerWashington, DCFull timeThe GSEP supports the ARNG's mission to increase accessions in high-demand, low-density Military Occupational Specialties (MOS) by helping place Duty MOS-Qualified (DMOSQ) Soldiers and Prior Service Soldiers from the Individual Ready Reserve (IRR) into ARNG units nationwide, including OCONUS locations. Preferred Qualifications:Prior experience managing Army Reserve Component or ARNG recruiting, retention, or accession support programs (e.g., RCCC, GSEP, or similar initiatives).Familiarity with Army MOS structure, particularly high-demand, low-density MOS and Duty MOS Qualification (DMOSQ) processes.
Support Engineer (Tier 3) — Cloud Platform; Integrations (Hybrid) NIRA, Inc.Support Engineer (Tier 3) — Cloud Platform; Integrations (Hybrid)Washington, DCFull timeResponsibilitiesOwn Tier 3 resolution of incidents and service requests escalated from Tier 1 and Tier 2 support, working tickets against priority-based MTTR/MTTC service levelsTroubleshoot across the full stack: application behavior, identity/SSO and access issues, system integrations (ITSM, eDiscovery review, SIEM), data ingestion and export failures, and cloud infrastructurePerform root cause analysis on complex and recurring issues; promote repeat incidents into change requests and bug-fix candidates for maintenance releasesManage product-level escalations to OEM engineering teams while retaining ownership of ticket status and customer communicationWork within the enterprise ITSM ticketing environment, maintaining accurate ticket documentation, work-time tracking, and escalation recordsSupport security operations: patch verification, vulnerability remediation validation, and incident response assistanceMaintain runbooks, knowledge base articles, and known-issue documentation; feed resolution knowledge back to Tier 1/Tier 2 teamsContribute to monthly service desk reporting and SLA performance reviews; participate in an on-call rotation for after-hours critical incidentsRequired Qualifications5+ years of technical support, application support, or systems engineering experience, including at least 2 years at a Tier 3 or escalation-engineering levelStrong troubleshooting skills for cloud-hosted SaaS and web applications, including log analysis, SQL queries, and API-level diagnosticsWorking knowledge of AWS services and monitoring/diagnostic toolingExperience troubleshooting authentication and access issues (SSO, SAML/OIDC, role-based access)Experience in ITIL-based incident and problem management using enterprise ticketing systems (SCSM, ServiceNow, or comparable) in SLA-driven environmentsClear written and verbal communication with both end users and engineering teams, including RCA documentationU.S. citizenship required; must be able to obtain and maintain a DOJ High-Risk Public Trust (Tier 4) background investigationBachelor's degree in information technology, computer science, or a related fieldPreferred QualificationsFederal support experience, ideally DOJ or law enforcement; familiarity with FedRAMP High environmentsExperience supporting digital evidence, forensics, or eDiscovery platforms (e.g., Cellebrite, Relativity, Everlaw)Scripting skills (Python or PowerShell) for diagnostics and support automationExperience supporting multi-tenant SaaS environmentsCertifications such as ITIL 4, AWS SysOps Administrator, or Security+
Front Desk Agent Crescent Hotels & Resorts LLCFront Desk AgentWashington, DC$23.21 / hourPart timeWe believe the success in this role will demonstrate itself through the following attributes and skills: We expect our associates to provide warm, friendly service with a genuine smile and pleasant attitude. Must have the ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
Front Desk Associate KingstowneFront Desk AssociateAlexandria, VirginiaPreferred qualifications: Swim Lesson and/or competitive swimming experience: knowledge of the four basic strokes, teaching curriculum, and stroke progression. In addition to teaching water safety to every swimmer, our goal is to teach confidence in the water that will translate to all parts of your swimmer's life.