NewIT Help Desk - IT Help Desk MindlanceIT Help Desk - IT Help DeskBogota, DCExtensive experience supporting a wide variety of hardware and software platforms, including desktops, laptops, printers, peripherals, Windows 11, Mac OS X, Active Directory, Microsoft Office 365 and mobile devices (iPhone/iPad, Android, Windows Phone). Responsibilities: • Deliver prompt, courteous, and efficient customer service, ensuring an exceptional customer experience for every client through phone calls, chats, and email.
NewSenior Help Desk Support Specialist ATC Healthcare ServicesSenior Help Desk Support SpecialistLake Success, New YorkThis is an in-house corporate IT role supporting internal employees and authorized business users of ATC Healthcare Services and CareBuilders at Home. ATC Healthcare Services is seeking a full-time Senior Help Desk Support Specialist (Level 2/3) to join our corporate IT team in Lake Success, New York.
IT HELP DESK SUPPORT SPECIALIST (TEMPORARY ASSIGNMENT) City of NampaIT HELP DESK SUPPORT SPECIALIST (TEMPORARY ASSIGNMENT)NYThe specialist answers the help desk line, gathers and documents required information in the ticketing system, reviews self-service submissions, prioritizes and routes tickets to the correct queues, updates tickets as new information is received, and escalates issues that need technician or supervisor attention. This temporary role is the front door of IT for phone calls and self-service tickets: greeting callers, reviewing incoming tickets, confirming details are complete, setting priority, routing work to the correct queue, and escalating when a technician or supervisor needs to take over.
Help Desk Support Technician, Tier II (Onsite, Stamford, CT) BCS365Help Desk Support Technician, Tier II (Onsite, Stamford, CT)Stamford, CT$30.37–$37.39 / hourDecision-Making and Self-Management Interface and maintain effective communication with business users and other ITS team members when analyzing, updating and resolving cases. The technology includes but is not limited to enterprise Desktops Systems, Collaboration Tools, Cloud Applications, Cloud Security, AD Services and Network Components.
IT Help Desk Support - Level II K2 StaffingIT Help Desk Support - Level IIRoseland, New JerseyDuties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Qualifications & Requirements Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
IT Help Desk Support /End User Support Cinter Technology ServicesIT Help Desk Support /End User SupportNew York, NY$26–$30 / hourAbility to communicate effectively with customers, internal technology teams and users with various skill levels. ︎ The right candidate will possess: Ability to work effectively based on management direction as well as to work as a strong team contributor.
Finance Help Desk Liaison New York University School of MedicineFinance Help Desk LiaisonBethpage, NY$50,204.70–$61,215 / yearAdditionally, Customer Service Representatives are responsible for providing information and education to customers that encourage adherence to NYULH policies and processes and are responsible to share insight into areas of potential improvement when themes or consistent issues are identified. Properly escalate all incidents that cannot be addressed within the FHD to appropriate subject matter experts (SMEs) and calling special attention when needed to high severity payroll and credit hold situations.
NewHelp Desk Manager Federal Home Loan Bank Of New YorkHelp Desk ManagerNew York, NY$185,000–$200,000 / yearWork with the vendor and user in the planning, implementation, change control, testing, documentation, performance monitoring, capacity planning, problem resolution and disaster recovery setup for internet related platforms. Perform PC/LAN related assignments, such as budget assistance, preventive maintenance issues, support for hardware and operating systems acquired in the future, as requested by the Director of Technical Services.
Finance Help Desk Liaison NYU Langone HealthFinance Help Desk LiaisonBethpage, NY$50,204.70–$61,215Full timeAdditionally, Customer Service Representatives are responsible for providing information and education to customers that encourage adherence to NYULH policies and processes and are responsible to share insight into areas of potential improvement when themes or consistent issues are identified. Properly escalate all incidents that cannot be addressed within the FHD to appropriate subject matter experts (SMEs) and calling special attention when needed to high severity payroll and credit hold situations.
Director of Campus Technology | Help Desk, Networking (Cisco), & Systems Administration | Onsite at Bergen Community College Ellucian Company LPDirector of Campus Technology | Help Desk, Networking (Cisco), & Systems Administration | Onsite at Bergen Community CollegeNJThis includes but not limited to planning, developing, installing, configuring, maintaining, support, and optimizing all local and wide area network hardware and connections, wired and wireless, server and storage, associated software, and communication links. Strong understanding of Cisco networking, Virtualized Server farms (VMWare), Storage technologies, Wi-Fi technologies, Telecommunications, and Windows Desktop Support Services.
Help Desk Associate, Bureau of Early Intervention City of New YorkHelp Desk Associate, Bureau of Early InterventionQueens, NYPosition Summary: Reporting to the Help Desk Supervisor and under the supervision of the Director of EI Systems, the Help Desk Associate will provide support to New York City Early Intervention providers by monitoring the submission of evaluations, consulting with borough offices to resolve complex issues that may affect timely delivery of service, providing technical assistance to EI Hub internal and external users, processing actions in the EI Hub, and working closely with external stakeholders to ensure continuity of service delivery. It reduces the likelihood of delays among at-risk children, assists and empowers families to meet their childs and their own needs, and entitles children, regardless of race, ethnicity or income to services through the program.
Remote Help Desk Coordinator CareerscapeRemote Help Desk CoordinatorNew York, NYRemote$58,000–$82,000 / yearFull timeDay to day, you will field incoming support requests, triage issues, and keep the help desk queue moving smoothly so end users get fast, friendly resolutions. People who thrive in this role are naturally organized, enjoy problem-solving, communicate clearly under pressure, and take pride in turning a frustrated user into a satisfied one.
Help Desk Associate Spatial Front IncHelp Desk AssociateNY$50,000–$80,000 / yearThis role focuses on hands-on incident resolution, service request fulfillment, ticket management, user support, and troubleshooting, with PeopleSoft CRM serving as the primary system for ticket intake, tracking, and resolution. This position requires a strong balance of customer service, technical troubleshooting, documentation discipline, and cross-team coordination to support mission-critical HR systems for federal government customers.
Help Desk & IOT Technician BelovED Community & Empowerment Academy Charter SchoolsHelp Desk & IOT TechnicianJersey City, NJ$49,000–$52,000 / yearAs a Help Desk & IOT Technician, you will have the opportunity to make a meaningful impact on the education experience of our students and staff by providing technical support and ensuring the smooth operation of our educational technology infrastructure. Software Support: Install, troubleshoot, and upgrade software applications used in the educational environment, including learning management systems, productivity software, and educational software.
Help Desk & IOT Technician Beloved Community Charter SchoolHelp Desk & IOT TechnicianJersey City, NJ$49,000–$52,000 / yearAs a Help Desk & IOT Technician, you will have the opportunity to make a meaningful impact on the education experience of our students and staff by providing technical support and ensuring the smooth operation of our educational technology infrastructure. Software Support: Install, troubleshoot, and upgrade software applications used in the educational environment, including learning management systems, productivity software, and educational software.
IT Help Desk Support The Swatch Group LtdIT Help Desk SupportSecaucus, NJIT Help Desk Support - Swatch Group. Open letters to Morgan Stanley.
Help Desk Technician Titanlink RecruitingHelp Desk TechnicianHackensack, New JerseyThe Help Desk Technician will provide hands-on technical support for hardware, software, and mobile devices, assist with Teams and Zoom video conferences , maintain equipment inventory, and document all support activities in the firms ticketing system. The role requires flexibility for occasional extended hours or shift coverage, as well as periodic travel to other firm offices for support, buildouts, and expansions.
Senior Help Desk Technician CONTACT GOVERNMENT SERVICESSenior Help Desk TechnicianNew York, NY$40,000–$80,000 / yearSet up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface. CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).
Senior Help Desk Technician II CONTACT GOVERNMENT SERVICESSenior Help Desk Technician IINew York, NY$108,000–$156,000 / yearSet up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface. CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).
NewBusiness Process Analyst/System Help Desk Yusen Logistics (Americas) Inc.Business Process Analyst/System Help DeskSecaucus, NJ$78,000–$80,000 / yearThe role requires work with internal groups such as BPM (CAR BPM, Regional BPM, Local BPM) and NBS (NBSA, NBST, NBSSA, NBSE), as well as external groups such as customers, vendors and customs authorities. Position Summary: The role will be a member of the NGA RORO NSA BPM team to provide service to business stakeholders across NSA Region in support of RORO business processes and their associated IT systems including PRESTO, TOM, and other local systems.