NewEnd User Support Expert Octopi Brewing LLCEnd User Support ExpertWaunakee, WI$65,000–$70,000 / yearDeploying and administering End User Service core infrastructure technologies (including end-user laptops/desktops, computing servers, printers, network equipment, voice and video hardware, handheld scanners, voice picking headsets and mobile devices). The End User Support Expert is responsible for delivering products and projects and providing technical support to a wide range of users at all levels.
Information Technology Professional (IT Support) U.S. NavyInformation Technology Professional (IT Support)Madison, WIKey Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
IT Professional U.S. NavyIT ProfessionalSouth Milwaukee, WIKey Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
Information Systems Technician U.S. NavyInformation Systems TechnicianWhitefish Bay, WIKey Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
Help Desk Support Technician Blackhawk Technical CollegeHelp Desk Support TechnicianJanesville, WIDuties include answering help desk calls and walk-ins; troubleshooting and resolving hardware and software problems; installing hardware and software; maintaining records and logs; troubleshooting network and telephone problems; monitoring, testing, and documenting network infrastructure; and first-line support for flexible education technology and learning management systems. Utilize a work order software system to accurately log and manage all incoming work orders in a timely manner; conduct problem determination (triage) for the Information Technology Services help desk; prioritize and assign work orders to other areas of IT as appropriate; and log equipment configurations and repairs.
Help Desk Analyst I - Full-Time 1st Shift North Shore Healthcare LLCHelp Desk Analyst I - Full-Time 1st ShiftMilwaukee, WIThis position functions primarily as a centralized help desk resource, providing first-contact support for technical issues, service requests, user access needs, Microsoft 365, endpoints, peripherals, and other supported technologies. The position follows established procedures, maintains accurate ticket documentation, assists with device lifecycle and employee onboarding activities, and escalates issues when additional technical expertise is required.
Help Desk Technician Veracity Software IncHelp Desk TechnicianMilwaukee, WIThe Help Desk Technician will serve as a primary point of contact for users experiencing technical difficulties and will be responsible for diagnosing issues, resolving trouble tickets, escalating complex incidents when necessary, and ensuring excellent customer service throughout the support process. The ideal candidate will possess strong technical troubleshooting skills, excellent communication abilities, customer service experience, and hands-on knowledge supporting enterprise desktop environments and business applications.
Help Desk Analyst I - Full-Time 1st Shift North Shore Health Support CenterHelp Desk Analyst I - Full-Time 1st ShiftMilwaukee, WisconsinThis position functions primarily as a centralized help desk resource, providing first-contact support for technical issues, service requests, user access needs, Microsoft 365, endpoints, peripherals, and other supported technologies. The position follows established procedures, maintains accurate ticket documentation, assists with device lifecycle and employee onboarding activities, and escalates issues when additional technical expertise is required.
Help Desk Support Staffing FolksHelp Desk SupportMadison, WisconsinProject Description: Provide technical assistance to all customers seeking assistance for hardware, software, application, printing, Network, and Operating System issues. Ability to work with diverse customers in a calm, respectful manner to address potentially difficulty situations.
Help Desk Analyst II - Full-Time/Part-Time/Casual All Shifts North Shore Healthcare LLCHelp Desk Analyst II - Full-Time/Part-Time/Casual All ShiftsMilwaukee, WIThis role provides advanced support by resolving Tier 1 and Tier 1+ issues within a Microsoft 365 cloud-based environment, coordinating endpoint and device lifecycle activities, and supporting the continued development of effective IT service management (ITSM) practices. Experience supporting Microsoft 365 environments, including identity, access, and device provisioning workflows; familiarity with PowerShell automation, API integrations, Microsoft Secure Score, and CIS assessments.
Help Desk Support/Specialist - Pleasant Prairie, WI Becton Dickinson Medical DevicesHelp Desk Support/Specialist - Pleasant Prairie, WIPleasant Prairie, WisconsinConsults with field service engineers and other support staff; applies technical knowledge to diagnose problems; refers to technical manuals and schematics; requests assistance, as vital, from more senior staff; following up with local service personnel to ensure problem resolution and customer satisfaction. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance.
Help Desk Specialist I Foundation Finance Company, LLCHelp Desk Specialist IRothschild$20–$23 / hourFull timeThe Help Desk Specialist supports staff by resolving hardware and software issues, providing support to end users and their devices, and providing technical assistance and support related to computer systems and various IT equipment. Create training documentation for end users; prepare required/needed documentation for operational desktop software, system software, and device hardware, and effectively assist/train associates on complicated issues.
Help Desk Technician IntelliPro Group Inc.Help Desk TechnicianMenomonee Falls, WI$25–$29 / hourOur commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. In this role, you will troubleshoot hardware, software, and network-related issues while delivering high-quality customer service.
Help Desk Representative Horicon BankHelp Desk RepresentativeHoricon, WIFull timeRole Summary:The Help Desk Representative assists to ensure the efficient operation of Horicon Banks Information Technology and networked software architectures that support its function. Aid in investigation of user hardware and software problems and identify their source; determine possible solutions; test and implement solutions.
NewSinglePoint Help Desk Operations Manager U.S. BancorpSinglePoint Help Desk Operations ManagerBrookfield, WI$75,820–$89,200 / yearThe ideal candidate is passionate about developing employees, driving operational excellence, and delivering exceptional service to clients while fostering a culture of accountability, collaboration, and continuous improvement. In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
IT Help Desk Analyst 1 Construction Resources ManagementIT Help Desk Analyst 1Waukesha, WisconsinWalbec produces high-quality construction materials and delivers unparalleled professional design, engineering and construction services at its six companies, including Payne and Dolan, Northeast Asphalt, Zenith Tech, Parisi, Premier Concrete, and Construction Resources Management. Provide support through end user education for the operation of technology including computers, printers, fax machines, smartphones, tablets, and video conferencing equipment.
Help Desk Supervisor Badger Meter IncHelp Desk SupervisorMilwaukee, WIDecision Making: Identify and understand problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; choose the best course of action by establishing clear decision criteria, generating, and evaluating alternatives, and making timely decisions; take action that is consistent with available facts and constraints and optimizes probable consequences. This role supervises Service Desk staff, manages service requests and incident workflows, monitors service level performance, and drives continual improvement of support processes and customer satisfaction.
Help Desk / Computer Technician City of Neenah, WIHelp Desk / Computer TechnicianNeenah, WI$25.95–$37.09 / hourPosition Overview: The City of Neenah is seeking a Help Desk / Computer Technician to provide technical support for City systems and applications; configure and support computer hardware and software; work with user departments to configure and troubleshoot software and hardware. The FSA plan allows employees to have payroll deducted pre-tax and kept in an account that the employee may use for certain medical, dental, or vision costs not covered by insurance, or for dependent care, or for independent health premiums.
NewSinglePoint Help Desk Operations Manager U.S. BankSinglePoint Help Desk Operations ManagerBrookfield, WisconsinThe ideal candidate is passionate about developing employees, driving operational excellence, and delivering exceptional service to clients while fostering a culture of accountability, collaboration, and continuous improvement. In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
NewSinglepoint Help Desk Operations Manager US BankSinglepoint Help Desk Operations ManagerBrookfield, WI$75,820–$89,200 / yearThe ideal candidate is passionate about developing employees, driving operational excellence, and delivering exceptional service to clients while fostering a culture of accountability, collaboration, and continuous improvement. In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.