Tallahassee, FL30+ days ago
1-2 years providing IT support to end users Understanding of networking services such as DNS, DHCP, and ability to troubleshoot basic connectivity problems Experience with administration of Active Directory, implementing and troubleshooting Group Policy, and AD topologies Experience with administration of Office 365 and Office product suite General knowledge of electronics, PC architecture and operating systems Experience with current Windows OS Demonstrated expertise in Remote Desktop Management, PC troubleshooting, configuration and maintenance and printer troubleshooting Working knowledge of a range of diagnostic utilities, including application error and system event logs review to include ping, traceroute, ipconfig, and PsExec Understanding of VoIP technologies, administration, and troubleshooting. Responsibilities include, but not limited to; troubleshooting and resolving computer, printer, software, and network related issues.