In this position, the candidate troubleshoots printer, computer, and peripheral incidents, performs hardware and software diagnostics, coordinates needed repairs, resolves computer system problems, including coordination between users and components of a local area network, and participates in the evaluation of system configuration and software. Windows 10, Windows 7, Hardware, Desktop, Active directory, Imaging, Troubleshooting, Desktop hardware, Installation, Desktop troubleshooting, Technical support, Office 365, Customer service, Deployment.