Norfolk Help Desk Technician Jobs Overview
There's nothing worse than a computer issue that brings your work to a halt. And nothing better than knowing that when you dial your company's helpline, that voice on the other end can resolve the problem. Help desk technician jobs are essential to keeping businesses running. They may be employed by companies in-house to help their customers and employees with computer issues. Outside firms can be hired to provide help desk services as well.
The Bureau of Labor Statistics (BLS) estimates that help desk technician jobs, also called computer support specialist jobs, will see an 8% growth over the next 10 years. In particular, the healthcare industry is expected to need more help desk technicians as IT use increases and becomes more complex in healthcare settings.
In addition to assisting computer users, help desk technicians may also have maintenance responsibilities including file back-ups, and they may be involved in training programs for users. Being a help desk technician is ideal for someone with computer skills who likes working with people.
You can expand your search for computer jobs by checking out these similar positions:
About Working in Norfolk, Virginia
When you’re looking for Norfolk jobs, the first thing you’ll undoubtedly hear about is its naval base. The Naval Station Norfolk is still referred to as the NOB (Naval Operations Base) by locals and sailors despite its official name change in 1953. As they say, old habits die hard. You’ll find historical significance all over Norfolk, from the USS Wisconsin battleship housed in the Norfolk harbor to the traditions of higher education at Old Dominion University, Norfolk State University, and Wesleyan College. Historic Williamsburg is less than an hour’s drive from the city.
You’ll see an intriguing part of history all over Norfolk in the form of mermaids. They adorn the city’s logo, and you’ll find at least 100 mermaid statue photo opportunities all around Norfolk. They are a nod to the city’s deep maritime history, filled with legends of mermaids serenading soldiers back to the Norfolk shore’s safety after gallant battles in the harsh seas.
If you’re intrigued by the history and lore of Norfolk and want to find a job there, you can also look at other historic towns like Virginia Beach, Chesapeake, and Hampton.
Update Your Norfolk Help Desk Technician Resume
Does your resume present you as the ideal person to hire for a help desk technician job? Monster has a sample help desk resume for you to look at, along with some general resume writing tips. Add a cover letter to your application package to let employers know that your skills are what they're looking for. We have sample cover letters and cover letter writing tips to help.
How Much Do Help Desk Technician Jobs Pay in Norfolk, Virginia?
Got money on your mind? You should! Make sure you’re getting paid what you’re worth. Our Salary Tools can help you understand what you can expect to make in help desk technician jobs in Norfolk, Virginia, as well as the skills that can boost your value and what the next steps in your career might be. Right now, the median help desk technician pay in Norfolk is $40,302 per year, which is 7% lower than the national average.
Find Your Next Norfolk Help Desk Technician Job. Monster Can Help Get You Started
Are you prepared for a career in help desk technician? If so, set up your profile on Monster for free and begin clicking on those help desk technician jobs. When you sign up with us, you’ll receive custom job alerts and expert advice on how to negotiate your salary in Norfolk, how to nail your job interview, and more.