Oakland Help Desk Technician Jobs Overview
There's nothing worse than a computer issue that brings your work to a halt. And nothing better than knowing that when you dial your company's helpline, that voice on the other end can resolve the problem. Help desk technician jobs are essential to keeping businesses running. They may be employed by companies in-house to help their customers and employees with computer issues. Outside firms can be hired to provide help desk services as well.
The Bureau of Labor Statistics (BLS) estimates that help desk technician jobs, also called computer support specialist jobs, will see an 8% growth over the next 10 years. In particular, the healthcare industry is expected to need more help desk technicians as IT use increases and becomes more complex in healthcare settings.
In addition to assisting computer users, help desk technicians may also have maintenance responsibilities including file back-ups, and they may be involved in training programs for users. Being a help desk technician is ideal for someone with computer skills who likes working with people.
You can expand your search for computer jobs by checking out these similar positions:
About Working in Oakland, California
If you're considering applying for Oakland jobs, three things you might hear about when you move here are sea monsters, gnomes, and secret staircases. The Oak-ness Monster in Lake Merritt, the only natural saltwater lake located in a city, has remained elusive since its first spotting in the 1940s. Oakland's gnomes are a little easier to find. An anonymous resident has painted and hidden thousands of gnomes all over the city since 2012. While you're looking for a gnome, you might stumble across a secret staircase. Hundreds of shortcut staircases were built a century ago to help streetcar and bus passengers commute from their Oakland jobs to their neighborhoods without having to walk along the city's winding roads.
If you're not in the mood for a scavenger hunt, you can spend a day exploring the banks of Lake Merritt, which includes miles of walking paths, greenspace, and a wildlife refuge. Or you could spend one of Oakland's 260 sunny days a year hiking in Reinhardt Redwood Regional Park just outside downtown Oakland. Ready to explore the Oakland area? You can also try expanding your job search to the suburbs of San Leandro, Alameda, and Berkeley.
Update Your Oakland Help Desk Technician Resume
Does your resume present you as the ideal person to hire for a help desk technician job? Monster has a sample help desk resume for you to look at, along with some general resume writing tips. Add a cover letter to your application package to let employers know that your skills are what they're looking for. We have sample cover letters and cover letter writing tips to help.
How Much Do Help Desk Technician Jobs Pay in Oakland, California?
Got money on your mind? You should! Make sure you’re getting paid what you’re worth. Our Salary Tools can help you understand what you can expect to make in help desk technician jobs in Oakland, California, as well as the skills that can boost your value and what the next steps in your career might be. Right now, the median help desk technician pay in Oakland is $53,037 per year, which is 18% higher than the national average.
Find Your Next Oakland Help Desk Technician Job. Monster Can Help Get You Started
Are you prepared for a career in help desk technician? If so, set up your profile on Monster for free and begin clicking on those help desk technician jobs. When you sign up with us, you’ll receive custom job alerts and expert advice on how to negotiate your salary in Oakland, how to nail your job interview, and more.