About Help Desk Technician Jobs in Rochester, NY
Rochester Help Desk Technician Jobs Overview
There's nothing worse than a computer issue that brings your work to a halt. And nothing better than knowing that when you dial your company's helpline, that voice on the other end can resolve the problem. Help desk technician jobs are essential to keeping businesses running. They may be employed by companies in-house to help their customers and employees with computer issues. Outside firms can be hired to provide help desk services as well.
The Bureau of Labor Statistics (BLS) estimates that help desk technician jobs, also called computer support specialist jobs, will see an 8% growth over the next 10 years. In particular, the healthcare industry is expected to need more help desk technicians as IT use increases and becomes more complex in healthcare settings.
In addition to assisting computer users, help desk technicians may also have maintenance responsibilities including file back-ups, and they may be involved in training programs for users. Being a help desk technician is ideal for someone with computer skills who likes working with people.
You can expand your search for computer jobs by checking out these similar positions:
About Working in Rochester, New York
What does a bouquet of flowers and a sack of flour have in common? Besides being homonyms, each made Rochester a boomtown in the mid-19th century. At its peak, the “Flour City” had 21 flour mills, making the city the largest producer of flour in the world. In the 1850s, the flower trade exceeded the flour trade with Rochester jobs shifting to a host of seed companies and nurseries including the well-known Barry & Ellwanger. That history lives on today in the “Flower City” in the form of the annual Rochester Lilac Festival, which draws around 500,000 visitors each year. And in 2014, more than 2,797 residents donned purple, pink, and green ponchos to earn a Guinness World Record for the largest human flower.
That whimsical spirit can also be found in local Rochester attractions, including the Strong National Museum of Play, where you can find toys from your past that have been inducted into the Toy Hall of Fame. The Canal Society gives periodic tours of the tunnels from an abandoned subway system built in the 1920s that are now filled with ornate murals and graffiti.
If you’re thinking of planting yourself in the Flower City to look for Rochester jobs, you might want to grow your search to include nearby Syracuse, Buffalo, and Binghamton.
Update Your Rochester Help Desk Technician Resume
Does your resume present you as the ideal person to hire for a help desk technician job? Monster has a sample help desk resume for you to look at, along with some general resume writing tips. Add a cover letter to your application package to let employers know that your skills are what they're looking for. We have sample cover letters and cover letter writing tips to help.
How Much Do Help Desk Technician Jobs Pay in Rochester, New York?
Got money on your mind? You should! Make sure you’re getting paid what you’re worth. Our Salary Tools can help you understand what you can expect to make in help desk technician jobs in Rochester, New York, as well as the skills that can boost your value and what the next steps in your career might be. Right now, the median help desk technician pay in Rochester is $40,277 per year, which is 7% lower than the national average.
Find Your Next Rochester Help Desk Technician Job. Monster Can Help Get You Started
Are you prepared for a career in help desk technician? If so, set up your profile on Monster for free and begin clicking on those help desk technician jobs. When you sign up with us, you’ll receive custom job alerts and expert advice on how to negotiate your salary in Rochester, how to nail your job interview, and more.