About IT Support Specialist Jobs in Rochester, NY
Rochester It Support Specialist Jobs Overview
We use computers every day, but we're not all experts when it comes to fixing a failed login or setting up a new monitor. This is where tech-savvy IT specialists come in. IT support specialists oversee computer systems for businesses and provide help and advice to users—both remotely and in person. Because technology is constantly improving and updating, IT specialists will continue to be in demand. In fact, the Bureau of Labor Statistics estimates that there will be an 8% increase in IT support specialist jobs over the next 10 years.
As an IT support specialist, you mostly work alone, although you do report to your manager, and you'll work together with coworkers to resolve bigger tech issues. Your most important task is to provide support and assistance to computer users. This involves listening closely to your customers to diagnose the problem so you can move on to resolving it. You'll help with hardware and software issues and keep track of your completed tasks using ticket-tracking software. Additionally, you'll keep software systems updated and analyze cost-analysis data when hardware needs to be upgraded. Lastly, you'll back up and maintain databases and restore files when needed.
You can expand your search for computer jobs by checking out these similar positions:
About Working in Rochester, New York
What does a bouquet of flowers and a sack of flour have in common? Besides being homonyms, each made Rochester a boomtown in the mid-19th century. At its peak, the “Flour City” had 21 flour mills, making the city the largest producer of flour in the world. In the 1850s, the flower trade exceeded the flour trade with Rochester jobs shifting to a host of seed companies and nurseries including the well-known Barry & Ellwanger. That history lives on today in the “Flower City” in the form of the annual Rochester Lilac Festival, which draws around 500,000 visitors each year. And in 2014, more than 2,797 residents donned purple, pink, and green ponchos to earn a Guinness World Record for the largest human flower.
That whimsical spirit can also be found in local Rochester attractions, including the Strong National Museum of Play, where you can find toys from your past that have been inducted into the Toy Hall of Fame. The Canal Society gives periodic tours of the tunnels from an abandoned subway system built in the 1920s that are now filled with ornate murals and graffiti.
If you’re thinking of planting yourself in the Flower City to look for Rochester jobs, you might want to grow your search to include nearby Syracuse, Buffalo, and Binghamton.
Update Your Rochester It Support Specialist Resume
You'll want to review and update your resume before applying to IT support specialist jobs. You can use our free sample resume for IT professionals as a template. Or look at our resume tips, where we help you create a professional resume that stands out for all the right reasons.
Your cover letter should include your enthusiasm for the new job, what you have to offer the company, and additional information about previous jobs that didn't fit on your resume. Take a look at our cover letter tips before you start writing, or feel free to use our cover letter samples.
How Much Do It Support Specialist Jobs Pay in Rochester, New York?
Got money on your mind? You should! Make sure you’re getting paid what you’re worth. Our Salary Tools can help you understand what you can expect to make in IT support specialist jobs in Rochester, New York, as well as the skills that can boost your value and what the next steps in your career might be. Right now, the median systems support specialist pay in Rochester is $46,132 per year, which is 3% lower than the national average.
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