Specific duties include, but are not limited to: Manages all operational aspects of the site(s) and service modalities including but not limited to training, hiring, discipline, terminating, performance management, processing payroll, invoices, scheduling, orientation and onboarding, regulatory compliance, program planning and implementation, patient satisfaction. Cultivate strong relationships with top strategic referrers to increase volume; identify key customer drivers (turnaround time, quality, etc.); ensuring that service needs are met and implement changes as needed to improve services to patients as well as professional relationships.